JM

John Miriello

04/12/2005 7:20 PM

Home Depot Story

I was told today that I was the first person to ever call the Home Depot
and tell them my story.....

Bought an MTD snow blower this morning. Took that little baby home,
mixed up some fresh gas and oil mix, filled the tank and fired it right
up - first pull.

How's that for reliability?

Trouble is that it would not shut off!

This unit has an on - off key that basically shorts and cuts the engine.
Wires were hookup up to the switch ok because I took off the wire
harness plug and shorted the contact and it still was humming right
along. I am guessing that some joker on the assembly line never hooked
up the wire inside of the unit to ground. Had to choke the thing and
starve it to get it to finally shut down.

Called the store and the sales guy could not understand. Thought I was
playing a joke on him. Told me that plenty of people call and complain
that the stuff is hard to start but NEVER got a call to say it would not
shut off.

Made them come deliver me a new one. That one did work.

Thought I would share that one with everyone.

-John


This topic has 15 replies

KC

Kevin Craig

in reply to John Miriello on 04/12/2005 7:20 PM

06/12/2005 1:21 AM

In article <[email protected]>, John Miriello
<[email protected]> wrote:

> Bought an MTD snow blower this morning. Took that little baby home,
> mixed up some fresh gas and oil mix, filled the tank and fired it right
> up - first pull.

A two-stroke snowblower? I figured they needed that four-stroke
"grunt", eh?

Granted, I'm in Texas and know nothing about snowblowers, but I'm
planning to move to northern New Hampshire in the next couple of years,
so I might as well start learning....

Kevin

bb

"bdeditch"

in reply to John Miriello on 04/12/2005 7:20 PM

04/12/2005 4:57 PM

I found out how home depot works. They staff according to income. I
applied for job there once and I noticed a notice on the bulliten board
concerning overtime. There was about 20 hours of overtime logged and
the manager was pissed. This was also over there grand opening week I
might add. I live in a city by Sacramento and we got one here. The
service there is terrible, if you don't go in there knowing where
something is, then its no use going into the store. Never anyone around
to help.I have been traveling to another one in a place in Yuba City
for some time, service there is much better and you never have to wait
for help.

bb

"bdeditch"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 4:23 AM

No in Oroville

Ll

"Les"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 6:47 AM

When I run an engine out of gas for storage, I begin choking the carb
when the engine begins sputtering. Gradually close the choke until it
finally dies and is fully choked.

Lr

"Leon"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 4:37 AM


"Marvin Wheeler" <[email protected]> wrote in message
news:[email protected]...
> That is great.
>
> Reminds me of the instructions I received when buying a Husquavarna
> blower. I was told by the dealer, "At the end of the season RUN IT OUT OF
> GAS and THEN RUN IT A LITTLE LONGER to insure it will start easy the next
> year".
>
> I was so taken aback that I didn't even respond.


Well, I have not seen a 2 stroke that when run until it stalls from lack of
fuel will not start again for a few seconds. I think that is what he was
taking about. Getting the remaining vapors out is also important.

MW

"Marvin Wheeler"

in reply to John Miriello on 04/12/2005 7:20 PM

04/12/2005 4:33 PM

That is great.

Reminds me of the instructions I received when buying a Husquavarna blower.
I was told by the dealer, "At the end of the season RUN IT OUT OF GAS and
THEN RUN IT A LITTLE LONGER to insure it will start easy the next year".

I was so taken aback that I didn't even respond.

Marv

"John Miriello" <[email protected]> wrote in message
news:[email protected]...
>I was told today that I was the first person to ever call the Home Depot
>and tell them my story.....
>
> Bought an MTD snow blower this morning. Took that little baby home, mixed
> up some fresh gas and oil mix, filled the tank and fired it right up -
> first pull.
>
> How's that for reliability?
>
> Trouble is that it would not shut off!
>
> This unit has an on - off key that basically shorts and cuts the engine.
> Wires were hookup up to the switch ok because I took off the wire harness
> plug and shorted the contact and it still was humming right along. I am
> guessing that some joker on the assembly line never hooked up the wire
> inside of the unit to ground. Had to choke the thing and starve it to get
> it to finally shut down.
>
> Called the store and the sales guy could not understand. Thought I was
> playing a joke on him. Told me that plenty of people call and complain
> that the stuff is hard to start but NEVER got a call to say it would not
> shut off.
>
> Made them come deliver me a new one. That one did work.
>
> Thought I would share that one with everyone.
>
> -John

GG

"George"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 6:10 AM


"bdeditch" <[email protected]> wrote in message
news:[email protected]...

I live in a city by Sacramento and we got one here. The
> service there is terrible, if you don't go in there knowing where
> something is, then its no use going into the store. Never anyone around
> to help.I have been traveling to another one in a place in Yuba City
> for some time, service there is much better and you never have to wait
> for help.
>

They built one in Rio Linda?

Long way to YC from there.

GG

"George"

in reply to John Miriello on 04/12/2005 7:20 PM

06/12/2005 6:54 AM


"Kevin Craig" <[email protected]> wrote in message
news:061220050121591413%[email protected]...
> In article <[email protected]>, John Miriello
> <[email protected]> wrote:
>
>> Bought an MTD snow blower this morning. Took that little baby home,
>> mixed up some fresh gas and oil mix, filled the tank and fired it right
>> up - first pull.
>
> A two-stroke snowblower? I figured they needed that four-stroke
> "grunt", eh?
>
> Granted, I'm in Texas and know nothing about snowblowers, but I'm
> planning to move to northern New Hampshire in the next couple of years,
> so I might as well start learning....
>

Two-stroke blowers are _not_ the norm. Only two-strokes I've seen are
little toys for urban porches. Single-stage types that are only slightly
ahead of a broom.

I'd recommend buying a machine by the pound for real work. There's usually
more engine than required for the cut width, but a lot of them are nothing
more than tin, and will self-destruct.

LG

"Lee Gordon"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 12:19 AM

<<Reminds me of the instructions I received when buying a Husquavarna
blower.
I was told by the dealer, "At the end of the season RUN IT OUT OF GAS and
THEN RUN IT A LITTLE LONGER to insure it will start easy the next year".>>

I had no idea Yogi Berra sold snowblowers.

Lee

--
To e-mail, replace "bucketofspam" with "dleegordon"

_________________________________
Lee Gordon
http://www.leegordonproductions.com

ma

"mywebaccts (at) PLUGcomcast.net" <"mywebaccts (at) PLUGcomcast.net">

in reply to John Miriello on 04/12/2005 7:20 PM

04/12/2005 5:36 PM

I was at Home Depot buying some 4'x8' plywood and needed it cut to take
home. I was at the cutting station and - as I continually pushed the
assistance button - the speaker system in the store kept announcing
"Help needed at the wood cutting station! Help needed at the wood
cutting station!"

I stood there over 20 minutes waiting (there was a line by now and I
didn't want to lose my place).

FINALLY .. I took out my cell phone and called up the front desk. They
answered, I told them I was back at the cutting station with three other
people waiting, and that no one was servicing us.

THEN they sent someone down. I guess it pays to carry your cell phone
in Home Depot!

Jack

John Miriello wrote:
> I was told today that I was the first person to ever call the Home Depot
> and tell them my story.....
>
> Bought an MTD snow blower this morning. Took that little baby home,
> mixed up some fresh gas and oil mix, filled the tank and fired it right
> up - first pull.
>
> How's that for reliability?
>
> Trouble is that it would not shut off!
>
> This unit has an on - off key that basically shorts and cuts the engine.
> Wires were hookup up to the switch ok because I took off the wire
> harness plug and shorted the contact and it still was humming right
> along. I am guessing that some joker on the assembly line never hooked
> up the wire inside of the unit to ground. Had to choke the thing and
> starve it to get it to finally shut down.
>
> Called the store and the sales guy could not understand. Thought I was
> playing a joke on him. Told me that plenty of people call and complain
> that the stuff is hard to start but NEVER got a call to say it would not
> shut off.
>
> Made them come deliver me a new one. That one did work.
>
> Thought I would share that one with everyone.
>
> -John

SD

"Sacramento Dave"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 12:39 AM


"John Miriello" <[email protected]> wrote in message
news:[email protected]...
> I was told today that I was the first person to ever call the Home Depot
> and tell them my story.....
>
> Bought an MTD snow blower this morning. Took that little baby home,
> mixed up some fresh gas and oil mix, filled the tank and fired it right
> up - first pull.
>
> How's that for reliability?
>
> Trouble is that it would not shut off!
>
> This unit has an on - off key that basically shorts and cuts the engine.
> Wires were hookup up to the switch ok because I took off the wire
> harness plug and shorted the contact and it still was humming right
> along. I am guessing that some joker on the assembly line never hooked
> up the wire inside of the unit to ground. Had to choke the thing and
> starve it to get it to finally shut down.
>
> Called the store and the sales guy could not understand. Thought I was
> playing a joke on him. Told me that plenty of people call and complain
> that the stuff is hard to start but NEVER got a call to say it would not
> shut off.
>
> Made them come deliver me a new one. That one did work.
>
> Thought I would share that one with everyone.
>
> -John

Call Sears they will buy it there crap never starts

Ww

WillR

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 4:37 PM

Lee Gordon wrote:
> <<A few years ago, I went into HD in Roanoke, a few months after it ope=
ned.=20
> A
> couple guys came in looking for brick mold while I was at customer serv=
ice
> for one reason or another. The lady there sent them to the plumbing
> department. >>
>=20
> What a fool! Everybody knows you get brick mold in the Masonry Supplie=
s=20
> Department. <g>
>=20
> Lee
>=20

If you get chlorine in the cleaning supplies dept you can kill it...


--=20
Will R.
Jewel Boxes and Wood Art
http://woodwork.pmccl.com
The power of accurate observation is commonly called cynicism by those=20
who have not got it.=94 George Bernard Shaw

LJ

Larry Jaques

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 6:24 AM

On Mon, 05 Dec 2005 09:35:18 GMT, with neither quill nor qualm,
"Charles Self" <[email protected]> quickly quoth:

>A few years ago, I went into HD in Roanoke, a few months after it opened. A
>couple guys came in looking for brick mold while I was at customer service
>for one reason or another. The lady there sent them to the plumbing
>department.

"Yeah, right there, next to the brick toilets, sir." I can see her
reasoning, though. You need moisture to get mold, and plumbing is
where the water is, so... <thud>

"Be the change you want to see in the world." --Mahatma Gandhi
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
http://diversify.com Website Application Programming

LG

"Lee Gordon"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 4:04 PM

<<A few years ago, I went into HD in Roanoke, a few months after it opened.
A
couple guys came in looking for brick mold while I was at customer service
for one reason or another. The lady there sent them to the plumbing
department. >>

What a fool! Everybody knows you get brick mold in the Masonry Supplies
Department. <g>

Lee

--
To e-mail, replace "bucketofspam" with "dleegordon"

_________________________________
Lee Gordon
http://www.leegordonproductions.com

CS

"Charles Self"

in reply to John Miriello on 04/12/2005 7:20 PM

05/12/2005 9:35 AM

"bdeditch" <[email protected]> wrote in message
news:[email protected]...
>I found out how home depot works. They staff according to income. I
> applied for job there once and I noticed a notice on the bulliten board
> concerning overtime. There was about 20 hours of overtime logged and
> the manager was pissed. This was also over there grand opening week I
> might add. I live in a city by Sacramento and we got one here. The
> service there is terrible, if you don't go in there knowing where
> something is, then its no use going into the store. Never anyone around
> to help.I have been traveling to another one in a place in Yuba City
> for some time, service there is much better and you never have to wait
> for help.
>

A few years ago, I went into HD in Roanoke, a few months after it opened. A
couple guys came in looking for brick mold while I was at customer service
for one reason or another. The lady there sent them to the plumbing
department.


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