A couple of comments on Ridgid tools

On Friday, May 19, 2017 at 11:51:23 AM UTC-5, [email protected] wrote:
> On Friday, May 19, 2017 at 11:27:07 AM UTC-5, Scott Lurndal wrote:
> =20
> > Ah, but the data brokers aren't using the data to send you spam or
> > unwanted emails. They're using it to tune the set of advertisements
> > that are presented to you when you visit websites, to induce you to
> > click on the ads.
>=20
> True enough. Like I said, too late for me. Shopping for tools, blades, e=
xtension cords, and all the other stuff I buy from a multitude of sources h=
ad allowed Google (specifically) to build a database that shows ads of not =
only what I have been looking for lately, but down to the brands I prefer.
>=20
> After reading a long dissertation on the data collecting going on in Wind=
ows 10 AND Chrome, I disabled all I could with Win10 and quit using Chrome.=
But I still use Google, and a meta search engine that uses Google and Yah=
oo as a source, so I don't really know how much good I did for myself. I k=
now that really it wasn't much.
>=20
> Robert


Maybe I am an anomaly. I get various targeted ads when I click on Yahoo an=
d maybe some other websites. I LIKE these ads to be from shops I spend mon=
ey at and about products I want to buy or look at. I would hate to get ads=
about chiropractors or Chinese cooking classes. I like to see tool ads an=
d other things I do. Sometimes I click on them because its a good sale on =
something I want. Win.

On 5/21/2017 9:59 AM, woodchucker wrote:

>>
>
> Me too. Amazon does this all the time via email and ads.. WTF.
> Actually having an issue with Amazon right now.
> I bought a ton of stuff, and because of free shipping (I don't have
> Prime).. They are waiting a week b4 shipping. I believe they trying to
> force me to buy Prime, so they are letting the order sit a week.
>

No, they are scheduling people according to need. Prime orders do get
priority since they guarantee two day delivery. Orders received for
next day or Prime must be shipped promptly. They staff to do that.
Some days are busier than others so on a busy day Prime orders go out,
the others sit.

They do tell you up front that the free shipping orders will take
longer. You knew that when you clicked "place order" so what is your
issue? If you were the seller I bet you'd do the same thing.

If it makes you feel better, Jeff Bezos is only the second richest man
and has a way to go to beat out Gates.

On 5/19/2017 9:17 AM, dpb wrote:
> On 05/19/2017 8:50 AM, Leon wrote:
>> On 5/19/2017 12:37 AM, [email protected] wrote:
> ...
>
>>> Now this will curl your toes... the registration group told me no
>>> receipt, no warranty!
>>
>> IIRC that is pretty much a long time rule with anyone. If you can't
>> prove you did not steal it, they don't have to repair it. LOL
> ...
>
> I'd urge you to read the actual terms/conditions statement on the Ridgid
> web site. It doesn't say that at all.

Understood. ;~) But it is a good idea to present a receipt with most
anyone or you could loose out.

We moved into our new home in Dec 2010 about a week after it was
completed. In December of 2016 our water heater expired. A week or two
under 6 years. The warranty on the water heater was 6 years. I thought
great we just beat the expiration date.
BUT we had no receipt indicating the date of install. I explained this
to the manufacturer and they defaulted to the build date, 11/23/2010. I
was about 20 days past manufacture date and only in the house for 5
years and 50 weeks.

On Wed, 17 May 2017 20:44:08 -0700 (PDT), "[email protected]"
<[email protected]> wrote:

>On Wednesday, May 17, 2017 at 7:58:54 PM UTC-5, [email protected] wrote:
>
>> How do they know which batteries come in the kit and were purchased
>> separately? Are the part numbers different?
>
>The tools, batteries and chargers use a very sophisticated technology to keep things straight and to make sure that Ridgid isn't being scammed. While waiting on the warranty lady to have her supervisor make sure that she was completely accurate she gladly shared just how they do it.
>
>First, the parts and pieces have permanently attached stickers with long serial numbers on them. Within those serial numbers are codes that tell the date of manufacture, the lot, the day of manufacture, and even how it was sold. For the kits, the coded dates cannot show a difference of more than 12 weeks between all the parts and pieces when you register. Their computer system will not let you register if there is a discrepancy. Also, the stickers have info that let Ridgid know if you bought the tool with a another kit, as a bare bones piece. With batteries, they are specifically coded to be included with a kit, or alternately as a separate purchase.
>
>You get your tool back to your lair, charge the batteries, test out the tools, then go register. When you register, their system catches just about any mistake or attempt to register incorrectly upfront since they know when parts/pieces were manufactured, what their purpose was, where they wound up (in a kit or blister pack),and about when they were shipped.
>
>The last bit of insurance for HD to make sure they have an honest buyer registering is that you must input numbers that come off the cash register receipt in the registration form page.
>
>You wait up to two weeks while they check and verify all the information. Once completed, they send you an email verification and you are finished.
>
>It takes a while, but it's worth it. And if for some reason you do get a lemon, even if the tool is registered you can take it back to HD within 90 days for a replacement or money back. They make it tough to say no to them.

That makes sense, on their side. I wonder how they get around this:

https://www.law.cornell.edu/cfr/text/16/700.7

On 19 May 2017 17:29:07 GMT, Puckdropper
<puckdropper(at)yahoo(dot)com> wrote:

>"[email protected]" <[email protected]> wrote in
>news:[email protected]:
>
>>
>> True enough. Like I said, too late for me. Shopping for tools,
>> blades, extension cords, and all the other stuff I buy from a
>> multitude of sources had allowed Google (specifically) to build a
>> database that shows ads of not only what I have been looking for
>> lately, but down to the brands I prefer.
>>
>> After reading a long dissertation on the data collecting going on in
>> Windows 10 AND Chrome, I disabled all I could with Win10 and quit
>> using Chrome. But I still use Google, and a meta search engine that
>> uses Google and Yahoo as a source, so I don't really know how much
>> good I did for myself. I know that really it wasn't much.
>>
>> Robert
>>
>
>While you can't eliminate your tracks through the world, you can reduce
>how readily they annoy you on the Internet. There's an add-on called
>uBlock* that blocks not only ads but many of the trackers out there. It
>literally makes some websites readable!

And others unreadable.

>Some websites will break and you can decide whether to disable uBlock for
>the site (either temporarily or permanently, YOU are in control) or go
>elsewhere.

Doesn't always work for me.

>Some websites are absolute whores when it comes to ads and ad networks,
>and they'll let anybody in. I consider surfing without some sort of ad
>filter to be like playing hockey without shin guards. You might be ok
>for a while, but you're going to get hurt and may get hurt badly!
>(There's a NSFW way to say it that's much stronger, but I think you get
>my point.)

Private browsing helps, too. Nothing is perfect, though. Some won't
show you content with any sort of protection.

>*I know uBlock works with Pale Moon, but I don't know which other
>browsers. You may have to run AdBlock Plus, but you have to turn off the
>switch that allows some advertising.
>
>Puckdropper

"[email protected]" <[email protected]> wrote in
news:[email protected]:

>
> True enough. Like I said, too late for me. Shopping for tools,
> blades, extension cords, and all the other stuff I buy from a
> multitude of sources had allowed Google (specifically) to build a
> database that shows ads of not only what I have been looking for
> lately, but down to the brands I prefer.
>
> After reading a long dissertation on the data collecting going on in
> Windows 10 AND Chrome, I disabled all I could with Win10 and quit
> using Chrome. But I still use Google, and a meta search engine that
> uses Google and Yahoo as a source, so I don't really know how much
> good I did for myself. I know that really it wasn't much.
>
> Robert
>

While you can't eliminate your tracks through the world, you can reduce
how readily they annoy you on the Internet. There's an add-on called
uBlock* that blocks not only ads but many of the trackers out there. It
literally makes some websites readable!

Some websites will break and you can decide whether to disable uBlock for
the site (either temporarily or permanently, YOU are in control) or go
elsewhere.

Some websites are absolute whores when it comes to ads and ad networks,
and they'll let anybody in. I consider surfing without some sort of ad
filter to be like playing hockey without shin guards. You might be ok
for a while, but you're going to get hurt and may get hurt badly!
(There's a NSFW way to say it that's much stronger, but I think you get
my point.)

*I know uBlock works with Pale Moon, but I don't know which other
browsers. You may have to run AdBlock Plus, but you have to turn off the
switch that allows some advertising.

Puckdropper
--
http://www.puckdroppersplace.us/rec.woodworking
A mini archive of some of rec.woodworking's best and worst!

On 5/21/2017 10:55 AM, -MIKE- wrote:
> On 5/21/17 10:22 AM, Ed Pawlowski wrote:
>> On 5/21/2017 9:59 AM, woodchucker wrote:
>>
>>>>
>>>
>>> Me too. Amazon does this all the time via email and ads.. WTF.
>>> Actually having an issue with Amazon right now. I bought a ton of
>>> stuff, and because of free shipping (I don't have Prime).. They are
>>> waiting a week b4 shipping. I believe they trying to force me to
>>> buy Prime, so they are letting the order sit a week.
>>>
>>
>> No, they are scheduling people according to need. Prime orders do
>> get priority since they guarantee two day delivery. Orders received
>> for next day or Prime must be shipped promptly. They staff to do
>> that. Some days are busier than others so on a busy day Prime orders
>> go out, the others sit.
>>
>> They do tell you up front that the free shipping orders will take
>> longer. You knew that when you clicked "place order" so what is
>> your issue? If you were the seller I bet you'd do the same thing.
>>
>
> That's the way I see it, too. With more and more people paying for
> Prime (the streaming audio and video are worth the price, alone) they
> have more and more 2-day shipping orders to fill. This is why their
> "economy" shipping has such a wide range of dates for receiving the
> package. They have to fill the Prime orders, first, and then will fill
> and ship other orders *literally* when they get around to it.
>

Or it COULD be that the items ordered are just on back order or. . .

I'm a Prime member and even before becoming one, I found that oftentimes
the "regular" free shipping timeframe of 5 - 8 days or whatever was a
joke. A joke in a GOOD way as Amazon would somehow get it to me in two
or three days.

Even now, when ordering as a Prime member, you have the option of
selecting standard shipping. That also can be a pleasant surprise. The
times that I've done it (just to see what would happen as I didn't need
the item RIGHT NOW), it still arrived in two days. SWMBO's experience
is similar, but with a twist. Sometimes when she opts for standard
shipping vs. the two day free Prime shipping, they will send her voucher
for $XX off on a food or specialty item order AND the damn package will
still show up in two or three days.


>

On 5/17/2017 6:24 PM, [email protected] wrote:
> Right now, Ridgid is having all kinds of promotions on their battery
> powered tools. Some are just starting, some are ending, some reflect
> model changes, and some are online closeouts only. Too confusing for
> me.
>
> So I called Ridgid and found out a couple of things I didn't know.
> First, Home Depot owns NO part of Ridgid. There are different
> relationships with Ridgid that have been explained at length here
> (sometimes correctly and sometimes not)as to ownership, Emerson
> Electric, Ridgid tools (plumbing), TTI, One World Technologies, etc.
>
> The nature of my call was to understand what was warranted, and what
> wasn't, what qualified for a "LSA" (lifetime service agreement) and
> what didn't. It turns out where you buy and what you buy have
> different warranties.
>
> Let's say you buy a Ridgid drill from company A. You bought it there
> because they had the same exact drill as the one in Home Depot, but
> the drill at HD was $50 more. This is where it is fun. If you bought
> the drill from company A, then you can only get a 3 year warranty on
> the tool and batteries. If you buy from HD, then as an HD policy,
> you can get an LSA on both tool and battery. However, you must
> register the tools regardless of where they are purchased with Ridgid
> to get a warranty of any kind.
>
> So one of the contractor email offers I got was that if I bought
> their newest, brushless 18v compact hammerdrill/driver for $179, then
> I could pick out another tool to be delivered free, or 2 4amp
> batteries. The drill with its two batteries and charger qualifies for
> the LSA, as did the free tool. But, the batteries didn't qualify for
> an LSA, only 3 year. Batteries are considered an "accessory" so they
> don't get the LSA.
>
> Unless you get the batteries in a kit. So any batteries that come
> with the HD kits of tool+batteries qualify for an LSA. Any bought
> separately, even at HD, only get 3 years warranty.
>
> Next, I found that not all "new" tools, even unused, unregistered,
> and with all paperwork will qualify for warranties. Ridgid tools
> must be bought from a registered dealer (the Ridgid people wouldn't
> tell me any as I was talking to the warranty department) and have a
> store receipt that is recognized by Ridgid.
>
> This is their way of fighting the old trick of buying the "bag
> O'tools" and then selling the ones you don't want or don't use to
> help mitigate the cost of the tools. You can go to EBAY and see
> "new" tools that are obviously new and even have paperwork and most
> even say that they came from a combo kit. Some sell for HD store
> prices. But, no warranty.
>
> For me, I did the math and bought their compact hammer drill and
> newest high powered impact driver and 4 amp batteries. They are on
> sale for $249. In response to the Ridgid sale, "DeWalt days" has
> dropped their price on the equivalent (but not as powerful) package
> to $319.
>
> The big difference is not just the money, but the fact that Ridgid
> has the LSA and DeWalt has a much more limited warranty of 3 years
> only on the tool and batteries. With that kind of warranty, I buy
> Ryobi (same warranty!).
>
> Hope this helps someone that is looking at either tool brand.
>
> Robert
>

I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
with two batteries and charger for Christmas at HD. With that they
threw in cordless Ridgid circular saw in a separate box. IIRC $279.

I told him to register everything ASAP. He went a step further and
called. They echoed what you mentioned above, the batteries in the kit
have a LTW.

Thanks on the info about only certain dealers offering the LTM.

On Fri, 19 May 2017 12:49:58 -0500, dpb <[email protected]> wrote:

>On 05/19/2017 9:56 AM, [email protected] wrote:
>> On Friday, May 19, 2017 at 8:26:08 AM UTC-5, dpb wrote:
>>
>>> PS. Hadn't heard of your accident, before, either, Robert; here's
>>> hoping your rehab does go well...and let's not do that again, ok? :)
>>
>> Thanks! It is more difficult than I thought it was going to be, more painful, too.
>
>I believe it...tore up a knee pretty seriously way back when before
>orthoscopic days so getting a joint freed up after nearly 3 mo in cast
>from hip to toes was no picnic, either.
>
>"This, too, shall pass..." is the mantra.
>
>...
>
>> Thanks for the follow up on the warranty info. I must confess that I
>> didn't go to their website to read their info as I was only concerned
>> with the LSA when I was talking to them, which as you pointed out is
>> completely different from a warranty. I am honestly impressed (and very
>> surprised) that they will honor a warranty without a receipt, even if it
>> is for 30 minutes.
>...
>
>Not solely from the goodness of their hearts, I'm sure! :) They've got
>to stay clear of the consumer protection rules so really have no choice
>on that one. Of course, having a 3-yr warranty is good marketing
>strategy from competitiveness so it isn't all just a dead loss. I'm
>sure their MBA-types have analyzed cost vs benefit very carefully... :)

No question. The engineering folks help, too. Three years isn't at
all unusual for LiIon batteries. They're more limited by charge
cycles than time. 500-1000 cycles makes 3-years a reasonable number.
Given that a large number of these are owned by homeowners, 500cycles
is an eternity.

On 5/17/2017 6:24 PM, [email protected] wrote:
> Right now, Ridgid is having all kinds of promotions on their battery powered tools. Some are just starting, some are ending, some reflect model changes, and some are online closeouts only. Too confusing for me.
>
> So I called Ridgid and found out a couple of things I didn't know. First, Home Depot owns NO part of Ridgid. There are different relationships with Ridgid that have been explained at length here (sometimes correctly and sometimes not)as to ownership, Emerson Electric, Ridgid tools (plumbing), TTI, One World Technologies, etc.
>
> The nature of my call was to understand what was warranted, and what wasn't, what qualified for a "LSA" (lifetime service agreement) and what didn't. It turns out where you buy and what you buy have different warranties.
>
> Let's say you buy a Ridgid drill from company A. You bought it there because they had the same exact drill as the one in Home Depot, but the drill at HD was $50 more. This is where it is fun. If you bought the drill from company A, then you can only get a 3 year warranty on the tool and batteries. If you buy from HD, then as an HD policy, you can get an LSA on both tool and battery. However, you must register the tools regardless of where they are purchased with Ridgid to get a warranty of any kind.
>
> So one of the contractor email offers I got was that if I bought their newest, brushless 18v compact hammerdrill/driver for $179, then I could pick out another tool to be delivered free, or 2 4amp batteries. The drill with its two batteries and charger qualifies for the LSA, as did the free tool. But, the batteries didn't qualify for an LSA, only 3 year. Batteries are considered an "accessory" so they don't get the LSA.
>
> Unless you get the batteries in a kit. So any batteries that come with the HD kits of tool+batteries qualify for an LSA. Any bought separately, even at HD, only get 3 years warranty.
>
> Next, I found that not all "new" tools, even unused, unregistered, and with all paperwork will qualify for warranties. Ridgid tools must be bought from a registered dealer (the Ridgid people wouldn't tell me any as I was talking to the warranty department) and have a store receipt that is recognized by Ridgid.
>
> This is their way of fighting the old trick of buying the "bag O'tools" and then selling the ones you don't want or don't use to help mitigate the cost of the tools. You can go to EBAY and see "new" tools that are obviously new and even have paperwork and most even say that they came from a combo kit. Some sell for HD store prices. But, no warranty.
>
> For me, I did the math and bought their compact hammer drill and newest high powered impact driver and 4 amp batteries. They are on sale for $249. In response to the Ridgid sale, "DeWalt days" has dropped their price on the equivalent (but not as powerful) package to $319.
>
> The big difference is not just the money, but the fact that Ridgid has the LSA and DeWalt has a much more limited warranty of 3 years only on the tool and batteries. With that kind of warranty, I buy Ryobi (same warranty!).
>
> Hope this helps someone that is looking at either tool brand.
>
> Robert
>

On 5/19/2017 12:37 AM, [email protected] wrote:
> On Thursday, May 18, 2017 at 11:37:04 AM UTC-5, John McCoy wrote:
>
>> This is not correct, someone mis-spoke. It's not legal to require
>> registration for a warranty.
>>
>> Now, registration could be required for a "lifetime service
>> agreement", but the basic warranty has to be provided without
>> registration.
>>
>> John
>
> This is certainly true. I tend to write using common sense,
> applicability, and the reality of the way things actually work. All
> of us know about that legal caveat, and certainly, some lawyer
> seeking to make his bones in this world called companies to task as
> to requiring certain steps to be fulfilled before they would be
> obligated to provide warranties.
>
> I would strongly urge anyone that feels like they don't have to
> register their products not to do so. I doubt that anyone really
> cares at all, but if it makes a point that you understand the law
> better than they do, go ahead. One bit of warning though, it might
> be easier to register than to mount a lawsuit against HD/Ridgid over
> a $200 tool.


EGGactaly. MY BIL used to tell me not to worry about parking in Such
and Such parking space or risk being towed, if you don't walk into the
proper store. He worked for an attorney. I looked at him and said
while it may be true that they can't legally enforce the warning signs I
don't want to come back and find my vehicle gone, and then have to go
through all the proceedings to get it back and my parking storage
expense reimbursed including having a lawyer involved.
It is easier to simply park two spaces over, on in the context of this
case, register the product.



>
> In context, I will certainly bow to the actual fact of the matter.
> However, if you decide to slam HD/Ridgid with their warranty, please
> do come back and let us know how it works out for you. Being right,
> and being righteous can be very, very expensive.
>
> Now this will curl your toes... the registration group told me no
> receipt, no warranty!

IIRC that is pretty much a long time rule with anyone. If you can't
prove you did not steal it, they don't have to repair it. LOL


>
> Also, while we are being pedantic and literal, please note that your
> cite references only warranty CARDS. References abound to CARDS
> within that cite, but not one reference to electronic registration
> online. Dig away at Google and you will find the difference between
> a written document in hand and an electronic document. Does your
> cite with its most recent modification/update of 2015 address certain
> and particular consumer rights when registration is online? This
> could be of value to you since there is no other way to register
> Ridgid tools other than electronically. No CARDS, nothing referenced
> in your cite is used these days by Ridgid, nor have they been for
> several years. Electronic the whole way.
>
> Surely you can find an additional cite that shows a victory over
> Ridgid (or a similar company) for an illegal warranty registration
> request.
>
> I am thinking that the same type of lawyer that help get a judge/jury
> to decided that folks don't have to comply with the
> company/manfacturer's wishes even though they make the tool and a
> person doesn't have to buy it to begin with knowing the company rules
> could easily get that cite dismissed.
>
> Robert
>

In article <[email protected]>, lcb11211
@swbelldotnet says...
>
> On 5/19/2017 2:18 PM, [email protected] wrote:
> > On Friday, May 19, 2017 at 11:51:23 AM UTC-5, [email protected] wrote:
> >> On Friday, May 19, 2017 at 11:27:07 AM UTC-5, Scott Lurndal wrote:
> >>
> >>> Ah, but the data brokers aren't using the data to send you spam or
> >>> unwanted emails. They're using it to tune the set of advertisements
> >>> that are presented to you when you visit websites, to induce you to
> >>> click on the ads.
> >>
> >> True enough. Like I said, too late for me. Shopping for tools, blades, extension cords, and all the other stuff I buy from a multitude of sources had allowed Google (specifically) to build a database that shows ads of not only what I have been looking for lately, but down to the brands I prefer.
> >>
> >> After reading a long dissertation on the data collecting going on in Windows 10 AND Chrome, I disabled all I could with Win10 and quit using Chrome. But I still use Google, and a meta search engine that uses Google and Yahoo as a source, so I don't really know how much good I did for myself. I know that really it wasn't much.
> >>
> >> Robert
> >
> >
> > Maybe I am an anomaly. I get various targeted ads when I click on Yahoo and maybe some other websites. I LIKE these ads to be from shops I spend money at and about products I want to buy or look at. I would hate to get ads about chiropractors or Chinese cooking classes. I like to see tool ads and other things I do. Sometimes I click on them because its a good sale on something I want. Win.
> >
>
> +1

The annoying thing for me is that I typically get adds for something I just
bought and may not buy again for 20 years.

On 5/17/2017 7:58 PM, [email protected] wrote:
> On Wed, 17 May 2017 19:49:37 -0500, Leon <lcb11211@swbelldotnet>
> wrote:
>
>> On 5/17/2017 6:24 PM, [email protected] wrote:
>>> Right now, Ridgid is having all kinds of promotions on their battery
>>> powered tools. Some are just starting, some are ending, some reflect
>>> model changes, and some are online closeouts only. Too confusing for
>>> me.
>>>
>>> So I called Ridgid and found out a couple of things I didn't know.
>>> First, Home Depot owns NO part of Ridgid. There are different
>>> relationships with Ridgid that have been explained at length here
>>> (sometimes correctly and sometimes not)as to ownership, Emerson
>>> Electric, Ridgid tools (plumbing), TTI, One World Technologies, etc.
>>>
>>> The nature of my call was to understand what was warranted, and what
>>> wasn't, what qualified for a "LSA" (lifetime service agreement) and
>>> what didn't. It turns out where you buy and what you buy have
>>> different warranties.
>>>
>>> Let's say you buy a Ridgid drill from company A. You bought it there
>>> because they had the same exact drill as the one in Home Depot, but
>>> the drill at HD was $50 more. This is where it is fun. If you bought
>>> the drill from company A, then you can only get a 3 year warranty on
>>> the tool and batteries. If you buy from HD, then as an HD policy,
>>> you can get an LSA on both tool and battery. However, you must
>>> register the tools regardless of where they are purchased with Ridgid
>>> to get a warranty of any kind.
>>>
>>> So one of the contractor email offers I got was that if I bought
>>> their newest, brushless 18v compact hammerdrill/driver for $179, then
>>> I could pick out another tool to be delivered free, or 2 4amp
>>> batteries. The drill with its two batteries and charger qualifies for
>>> the LSA, as did the free tool. But, the batteries didn't qualify for
>>> an LSA, only 3 year. Batteries are considered an "accessory" so they
>>> don't get the LSA.
>>>
>>> Unless you get the batteries in a kit. So any batteries that come
>>> with the HD kits of tool+batteries qualify for an LSA. Any bought
>>> separately, even at HD, only get 3 years warranty.
>>>
>>> Next, I found that not all "new" tools, even unused, unregistered,
>>> and with all paperwork will qualify for warranties. Ridgid tools
>>> must be bought from a registered dealer (the Ridgid people wouldn't
>>> tell me any as I was talking to the warranty department) and have a
>>> store receipt that is recognized by Ridgid.
>>>
>>> This is their way of fighting the old trick of buying the "bag
>>> O'tools" and then selling the ones you don't want or don't use to
>>> help mitigate the cost of the tools. You can go to EBAY and see
>>> "new" tools that are obviously new and even have paperwork and most
>>> even say that they came from a combo kit. Some sell for HD store
>>> prices. But, no warranty.
>>>
>>> For me, I did the math and bought their compact hammer drill and
>>> newest high powered impact driver and 4 amp batteries. They are on
>>> sale for $249. In response to the Ridgid sale, "DeWalt days" has
>>> dropped their price on the equivalent (but not as powerful) package
>>> to $319.
>>>
>>> The big difference is not just the money, but the fact that Ridgid
>>> has the LSA and DeWalt has a much more limited warranty of 3 years
>>> only on the tool and batteries. With that kind of warranty, I buy
>>> Ryobi (same warranty!).
>>>
>>> Hope this helps someone that is looking at either tool brand.
>>>
>>> Robert
>>>
>>
>> I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
>> with two batteries and charger for Christmas at HD. With that they
>> threw in cordless Ridgid circular saw in a separate box. IIRC $279.
>>
>> I told him to register everything ASAP. He went a step further and
>> called. They echoed what you mentioned above, the batteries in the kit
>> have a LTW.
>>
>> Thanks on the info about only certain dealers offering the LTM.
>
> How do they know which batteries come in the kit and were purchased
> separately? Are the part numbers different?
>

I did not do the calling so I cannot say for sure but my son indicated
that when he registered the saw and drill that the batteries showed up also.

-MIKE- <[email protected]> writes:
>On 5/18/17 7:44 AM, Scott Lurndal wrote:
>> Leon <lcb11211@swbelldotnet> writes:
>>> On 5/17/2017 6:24 PM, [email protected] wrote:
>>
>>>> Let's say you buy a Ridgid drill from company A. You bought it there
>>>> because they had the same exact drill as the one in Home Depot, but
>>>> the drill at HD was $50 more. This is where it is fun. If you bought
>>>> the drill from company A, then you can only get a 3 year warranty on
>>>> the tool and batteries. If you buy from HD, then as an HD policy,
>>>> you can get an LSA on both tool and battery. However, you must
>>>> register the tools regardless of where they are purchased with Ridgid
>>>> to get a warranty of any kind.
>>
>>>
>>> I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
>>> with two batteries and charger for Christmas at HD. With that they
>>> threw in cordless Ridgid circular saw in a separate box. IIRC $279.
>>>
>>> I told him to register everything ASAP. He went a step further and
>>> called. They echoed what you mentioned above, the batteries in the kit
>>> have a LTW.
>>
>> The cynic in me suspects that Ridgid (leveraging an old respected name)
>> makes more selling your PII gathered during registration than they end
>> up paying out in warranty claims :-)
>>
>
>I haven't gotten any spam or junk mail from the info I used to register
>and it's been several years.

They sell the PII to data aggregators, where the data is used to
refine a picture of your purchasing habits. This refined data is then used
by the on-line advertising giants (google, facebook, et alia) to
target specific ads to you when you browse (modifies the google
search results) and when you visit third-party sites.

Leon <lcb11211@swbelldotnet> writes:
>On 5/17/2017 6:24 PM, [email protected] wrote:

>> Let's say you buy a Ridgid drill from company A. You bought it there
>> because they had the same exact drill as the one in Home Depot, but
>> the drill at HD was $50 more. This is where it is fun. If you bought
>> the drill from company A, then you can only get a 3 year warranty on
>> the tool and batteries. If you buy from HD, then as an HD policy,
>> you can get an LSA on both tool and battery. However, you must
>> register the tools regardless of where they are purchased with Ridgid
>> to get a warranty of any kind.

>
>I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
>with two batteries and charger for Christmas at HD. With that they
>threw in cordless Ridgid circular saw in a separate box. IIRC $279.
>
>I told him to register everything ASAP. He went a step further and
>called. They echoed what you mentioned above, the batteries in the kit
>have a LTW.

The cynic in me suspects that Ridgid (leveraging an old respected name)
makes more selling your PII gathered during registration than they end
up paying out in warranty claims :-)

"[email protected]" <[email protected]> wrote in
news:[email protected]:

> However, you must register
> the tools regardless of where they are purchased with Ridgid to get a
> warranty of any kind.

This is not correct, someone mis-spoke. It's not legal
to require registration for a warranty.

Now, registration could be required for a "lifetime
service agreement", but the basic warranty has to be
provided without registration.

John

"[email protected]" <[email protected]> wrote in
news:[email protected]:

> but if it makes a point that you understand the law
> better than they do, go ahead.

> Being right,
> and being righteous can be very, very expensive.
>
> Also, while we are being pedantic and literal

This is part of why there's a steady decline in participation
in the newsgroup. You make a simple clarification, and
someone has to get their panties in a wad and act like a
dick about it.

John

On 5/19/2017 1:57 PM, -MIKE- wrote:

>
> So one game last spring, I'm behind the plate in the top of the 1st
> inning and realize that I forgot a shinguard. A shinguard. ONE, not
> both! How do you forget one!? I can see forgetting both, that's
> logical. But ONE!?

Typical umpire, you probably didn't see it. ;)

On Wednesday, May 17, 2017 at 7:58:54 PM UTC-5, [email protected] wrote:
=20
> How do they know which batteries come in the kit and were purchased
> separately? Are the part numbers different?

The tools, batteries and chargers use a very sophisticated technology to ke=
ep things straight and to make sure that Ridgid isn't being scammed. While =
waiting on the warranty lady to have her supervisor make sure that she was =
completely accurate she gladly shared just how they do it.

First, the parts and pieces have permanently attached stickers with long se=
rial numbers on them. Within those serial numbers are codes that tell the =
date of manufacture, the lot, the day of manufacture, and even how it was s=
old. For the kits, the coded dates cannot show a difference of more than 1=
2 weeks between all the parts and pieces when you register. Their computer=
system will not let you register if there is a discrepancy. Also, the sti=
ckers have info that let Ridgid know if you bought the tool with a another =
kit, as a bare bones piece. With batteries, they are specifically coded to=
be included with a kit, or alternately as a separate purchase.

You get your tool back to your lair, charge the batteries, test out the too=
ls, then go register. When you register, their system catches just about a=
ny mistake or attempt to register incorrectly upfront since they know when =
parts/pieces were manufactured, what their purpose was, where they wound up=
(in a kit or blister pack),and about when they were shipped.

The last bit of insurance for HD to make sure they have an honest buyer reg=
istering is that you must input numbers that come off the cash register rec=
eipt in the registration form page.

You wait up to two weeks while they check and verify all the information. =
Once completed, they send you an email verification and you are finished.

It takes a while, but it's worth it. And if for some reason you do get a le=
mon, even if the tool is registered you can take it back to HD within 90 da=
ys for a replacement or money back. They make it tough to say no to them.

Robert

On Friday, May 19, 2017 at 11:27:07 AM UTC-5, Scott Lurndal wrote:
=20
> Ah, but the data brokers aren't using the data to send you spam or
> unwanted emails. They're using it to tune the set of advertisements
> that are presented to you when you visit websites, to induce you to
> click on the ads.

True enough. Like I said, too late for me. Shopping for tools, blades, ext=
ension cords, and all the other stuff I buy from a multitude of sources had=
allowed Google (specifically) to build a database that shows ads of not on=
ly what I have been looking for lately, but down to the brands I prefer.

After reading a long dissertation on the data collecting going on in Window=
s 10 AND Chrome, I disabled all I could with Win10 and quit using Chrome. =
But I still use Google, and a meta search engine that uses Google and Yahoo=
as a source, so I don't really know how much good I did for myself. I kno=
w that really it wasn't much.

Robert

On Wednesday, May 17, 2017 at 10:29:44 PM UTC-5, -MIKE- wrote:
=20
> Having said all that... their drills/drivers etc. and batteries have
> ALREADY lasted longer than any other cordless tools I've ever owned and
> I've thoroughly abused and used them. So I'm sold.

Yeah, me too. I have a couple of sanders and a couple of drills I can't ki=
ll. The 5" ROSs I use don't see any fine finishing as they can't do it. B=
ut they have sanded off hundreds of feet of fascia and cleaned up a ton of =
wood. They are about 15 years old and still grind away. My two 12v small =
drills are now about 10 years old. When the batteries crapped out at about=
8 years, I called Ridgid and they just sent me new ones.

The absolute longest I have ever had a DeWalt cordless last is 3 1/2 years.=
I still like the feel of the DeWalt drills a bit better, but not enough t=
o walk away from the price difference AND the lifetime warranty. Of course,=
there is the performance, too. The newest models of the "GEN5 X" group ha=
ve brushless motors, higher torque motors, and slightly different ergos wit=
h a new overmold rubber that is a little sticky. Tough to beat.

Robert

On Friday, May 19, 2017 at 8:26:08 AM UTC-5, dpb wrote:
=20
> PS. Hadn't heard of your accident, before, either, Robert; here's=20
> hoping your rehab does go well...and let's not do that again, ok? :)

Thanks! It is more difficult than I thought it was going to be, more painf=
ul, too. =20

Sadly, I have been involved in all kinds of job site accidents, and the onl=
y time I really get hurt is doing simple stuff. I pay a lot of attention w=
hen doing anything remotely dangerous, but as with this, I wasn't paying at=
tention and was already thinking of being back on the job. I have come to =
appreciate that with 60 in the rear view mirror, things aren't as elastic, =
forgiving, or heal nearly as fast as they used to. I won't be jumping off =
the side of the truck again.

Thanks for the follow up on the warranty info. I must confess that I didn'=
t go to their website to read their info as I was only concerned with the L=
SA when I was talking to them, which as you pointed out is completely diffe=
rent from a warranty. I am honestly impressed (and very surprised) that th=
ey will honor a warranty without a receipt, even if it is for 30 minutes.

I don't have any problem registering with them. I have been buying on the =
internet for years and it is too late for me to save myself. Like -MIKE-, =
I have never received one piece of spam or unwanted emails from all the reg=
istrations. I have my spam/trash blocker tuned up and it catches almost ev=
erything, and at this point for all of us living in the electronic world, t=
hat's about all we can do.

Robert

On Thursday, May 18, 2017 at 11:37:04 AM UTC-5, John McCoy wrote:
=20
> This is not correct, someone mis-spoke. It's not legal
> to require registration for a warranty.
>=20
> Now, registration could be required for a "lifetime
> service agreement", but the basic warranty has to be
> provided without registration.
>=20
> John

This is certainly true. I tend to write using common sense, applicability,=
and the reality of the way things actually work. All of us know about tha=
t legal caveat, and certainly, some lawyer seeking to make his bones in thi=
s world called companies to task as to requiring certain steps to be fulfil=
led before they would be obligated to provide warranties.=20

I would strongly urge anyone that feels like they don't have to register th=
eir products not to do so. I doubt that anyone really cares at all, but if=
it makes a point that you understand the law better than they do, go ahead=
. One bit of warning though, it might be easier to register than to mount =
a lawsuit against HD/Ridgid over a $200 tool.

In context, I will certainly bow to the actual fact of the matter. However=
, if you decide to slam HD/Ridgid with their warranty, please do come back =
and let us know how it works out for you. Being right, and being righteous=
can be very, very expensive.

Now this will curl your toes... the registration group told me no receipt, =
no warranty!

Also, while we are being pedantic and literal, please note that your cite r=
eferences only warranty CARDS. References abound to CARDS within that cite,=
but not one reference to electronic registration online. Dig away at Goog=
le and you will find the difference between a written document in hand and =
an electronic document. Does your cite with its most recent modification/u=
pdate of 2015 address certain and particular consumer rights when registrat=
ion is online? This could be of value to you since there is no other way t=
o register Ridgid tools other than electronically. No CARDS, nothing refer=
enced in your cite is used these days by Ridgid, nor have they been for sev=
eral years. Electronic the whole way.=20

Surely you can find an additional cite that shows a victory over Ridgid (or=
a similar company) for an illegal warranty registration request.

I am thinking that the same type of lawyer that help get a judge/jury to de=
cided that folks don't have to comply with the company/manfacturer's wishes=
even though they make the tool and a person doesn't have to buy it to begi=
n with knowing the company rules could easily get that cite dismissed.

Robert

On 2017-05-18, John McCoy <[email protected]> wrote:

> This is not correct, someone mis-spoke. It's not legal
> to require registration for a warranty.
>
> Now, registration could be required for a "lifetime
> service agreement", but the basic warranty has to be
> provided without registration.

Thanx, John.

nb

"[email protected]" <[email protected]> writes:

>
>After reading a long dissertation on the data collecting going on in Window=
>s 10 AND Chrome, I disabled all I could with Win10 and quit using Chrome. =
>But I still use Google, and a meta search engine that uses Google and Yahoo=
> as a source, so I don't really know how much good I did for myself. I kno=
>w that really it wasn't much.

More depressing reading:

https://en.wikipedia.org/wiki/Information_broker

On 5/20/2017 1:06 PM, J. Clarke wrote:
> In article <[email protected]>, lcb11211
> @swbelldotnet says...
>>
>> On 5/19/2017 2:18 PM, [email protected] wrote:
>>> On Friday, May 19, 2017 at 11:51:23 AM UTC-5, [email protected] wrote:
>>>> On Friday, May 19, 2017 at 11:27:07 AM UTC-5, Scott Lurndal wrote:
>>>>
>>>>> Ah, but the data brokers aren't using the data to send you spam or
>>>>> unwanted emails. They're using it to tune the set of advertisements
>>>>> that are presented to you when you visit websites, to induce you to
>>>>> click on the ads.
>>>>
>>>> True enough. Like I said, too late for me. Shopping for tools, blades, extension cords, and all the other stuff I buy from a multitude of sources had allowed Google (specifically) to build a database that shows ads of not only what I have been looking for lately, but down to the brands I prefer.
>>>>
>>>> After reading a long dissertation on the data collecting going on in Windows 10 AND Chrome, I disabled all I could with Win10 and quit using Chrome. But I still use Google, and a meta search engine that uses Google and Yahoo as a source, so I don't really know how much good I did for myself. I know that really it wasn't much.
>>>>
>>>> Robert
>>>
>>>
>>> Maybe I am an anomaly. I get various targeted ads when I click on Yahoo and maybe some other websites. I LIKE these ads to be from shops I spend money at and about products I want to buy or look at. I would hate to get ads about chiropractors or Chinese cooking classes. I like to see tool ads and other things I do. Sometimes I click on them because its a good sale on something I want. Win.
>>>
>>
>> +1
>
> The annoying thing for me is that I typically get adds for something I just
> bought and may not buy again for 20 years.
>

Me too. Amazon does this all the time via email and ads.. WTF.
Actually having an issue with Amazon right now.
I bought a ton of stuff, and because of free shipping (I don't have
Prime).. They are waiting a week b4 shipping. I believe they trying to
force me to buy Prime, so they are letting the order sit a week.

--
Jeff

On 5/17/17 6:24 PM, [email protected] wrote:
> Right now, Ridgid is having all kinds of promotions on their battery
> powered tools. Some are just starting, some are ending, some reflect
> model changes, and some are online closeouts only. Too confusing for
> me.
>
> So I called Ridgid and found out a couple of things I didn't know.
> First, Home Depot owns NO part of Ridgid. There are different
> relationships with Ridgid that have been explained at length here
> (sometimes correctly and sometimes not)as to ownership, Emerson
> Electric, Ridgid tools (plumbing), TTI, One World Technologies, etc.
>
> The nature of my call was to understand what was warranted, and what
> wasn't, what qualified for a "LSA" (lifetime service agreement) and
> what didn't. It turns out where you buy and what you buy have
> different warranties.
>
> Let's say you buy a Ridgid drill from company A. You bought it there
> because they had the same exact drill as the one in Home Depot, but
> the drill at HD was $50 more. This is where it is fun. If you bought
> the drill from company A, then you can only get a 3 year warranty on
> the tool and batteries. If you buy from HD, then as an HD policy,
> you can get an LSA on both tool and battery. However, you must
> register the tools regardless of where they are purchased with Ridgid
> to get a warranty of any kind.
>
> So one of the contractor email offers I got was that if I bought
> their newest, brushless 18v compact hammerdrill/driver for $179, then
> I could pick out another tool to be delivered free, or 2 4amp
> batteries. The drill with its two batteries and charger qualifies for
> the LSA, as did the free tool. But, the batteries didn't qualify for
> an LSA, only 3 year. Batteries are considered an "accessory" so they
> don't get the LSA.
>
> Unless you get the batteries in a kit. So any batteries that come
> with the HD kits of tool+batteries qualify for an LSA. Any bought
> separately, even at HD, only get 3 years warranty.
>
> Next, I found that not all "new" tools, even unused, unregistered,
> and with all paperwork will qualify for warranties. Ridgid tools
> must be bought from a registered dealer (the Ridgid people wouldn't
> tell me any as I was talking to the warranty department) and have a
> store receipt that is recognized by Ridgid.
>
> This is their way of fighting the old trick of buying the "bag
> O'tools" and then selling the ones you don't want or don't use to
> help mitigate the cost of the tools. You can go to EBAY and see
> "new" tools that are obviously new and even have paperwork and most
> even say that they came from a combo kit. Some sell for HD store
> prices. But, no warranty.
>
> For me, I did the math and bought their compact hammer drill and
> newest high powered impact driver and 4 amp batteries. They are on
> sale for $249. In response to the Ridgid sale, "DeWalt days" has
> dropped their price on the equivalent (but not as powerful) package
> to $319.
>
> The big difference is not just the money, but the fact that Ridgid
> has the LSA and DeWalt has a much more limited warranty of 3 years
> only on the tool and batteries. With that kind of warranty, I buy
> Ryobi (same warranty!).
>
> Hope this helps someone that is looking at either tool brand.
>
> Robert
>

I've bought all my Ridgid stuff from Home Depot and I double check every
time I buy to make sure it's covered by their LIFETIME, Free Batteries
For Life warranty and I register religiously.

Having said all that... their drills/drivers etc. and batteries have
ALREADY lasted longer than any other cordless tools I've ever owned and
I've thoroughly abused and used them. So I'm sold.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 5/17/17 7:58 PM, [email protected] wrote:
> On Wed, 17 May 2017 19:49:37 -0500, Leon <lcb11211@swbelldotnet>
> wrote:
>
>> On 5/17/2017 6:24 PM, [email protected] wrote:
>>> Right now, Ridgid is having all kinds of promotions on their battery
>>> powered tools. Some are just starting, some are ending, some reflect
>>> model changes, and some are online closeouts only. Too confusing for
>>> me.
>>>
>>> So I called Ridgid and found out a couple of things I didn't know.
>>> First, Home Depot owns NO part of Ridgid. There are different
>>> relationships with Ridgid that have been explained at length here
>>> (sometimes correctly and sometimes not)as to ownership, Emerson
>>> Electric, Ridgid tools (plumbing), TTI, One World Technologies, etc.
>>>
>>> The nature of my call was to understand what was warranted, and what
>>> wasn't, what qualified for a "LSA" (lifetime service agreement) and
>>> what didn't. It turns out where you buy and what you buy have
>>> different warranties.
>>>
>>> Let's say you buy a Ridgid drill from company A. You bought it there
>>> because they had the same exact drill as the one in Home Depot, but
>>> the drill at HD was $50 more. This is where it is fun. If you bought
>>> the drill from company A, then you can only get a 3 year warranty on
>>> the tool and batteries. If you buy from HD, then as an HD policy,
>>> you can get an LSA on both tool and battery. However, you must
>>> register the tools regardless of where they are purchased with Ridgid
>>> to get a warranty of any kind.
>>>
>>> So one of the contractor email offers I got was that if I bought
>>> their newest, brushless 18v compact hammerdrill/driver for $179, then
>>> I could pick out another tool to be delivered free, or 2 4amp
>>> batteries. The drill with its two batteries and charger qualifies for
>>> the LSA, as did the free tool. But, the batteries didn't qualify for
>>> an LSA, only 3 year. Batteries are considered an "accessory" so they
>>> don't get the LSA.
>>>
>>> Unless you get the batteries in a kit. So any batteries that come
>>> with the HD kits of tool+batteries qualify for an LSA. Any bought
>>> separately, even at HD, only get 3 years warranty.
>>>
>>> Next, I found that not all "new" tools, even unused, unregistered,
>>> and with all paperwork will qualify for warranties. Ridgid tools
>>> must be bought from a registered dealer (the Ridgid people wouldn't
>>> tell me any as I was talking to the warranty department) and have a
>>> store receipt that is recognized by Ridgid.
>>>
>>> This is their way of fighting the old trick of buying the "bag
>>> O'tools" and then selling the ones you don't want or don't use to
>>> help mitigate the cost of the tools. You can go to EBAY and see
>>> "new" tools that are obviously new and even have paperwork and most
>>> even say that they came from a combo kit. Some sell for HD store
>>> prices. But, no warranty.
>>>
>>> For me, I did the math and bought their compact hammer drill and
>>> newest high powered impact driver and 4 amp batteries. They are on
>>> sale for $249. In response to the Ridgid sale, "DeWalt days" has
>>> dropped their price on the equivalent (but not as powerful) package
>>> to $319.
>>>
>>> The big difference is not just the money, but the fact that Ridgid
>>> has the LSA and DeWalt has a much more limited warranty of 3 years
>>> only on the tool and batteries. With that kind of warranty, I buy
>>> Ryobi (same warranty!).
>>>
>>> Hope this helps someone that is looking at either tool brand.
>>>
>>> Robert
>>>
>>
>> I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
>> with two batteries and charger for Christmas at HD. With that they
>> threw in cordless Ridgid circular saw in a separate box. IIRC $279.
>>
>> I told him to register everything ASAP. He went a step further and
>> called. They echoed what you mentioned above, the batteries in the kit
>> have a LTW.
>>
>> Thanks on the info about only certain dealers offering the LTM.
>
> How do they know which batteries come in the kit and were purchased
> separately? Are the part numbers different?
>

Every Ridgid tool and battery has a unique serial number.
When you register for the warranty on their website, you must enter the
serial numbers.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 5/17/17 11:17 PM, [email protected] wrote:
> On Wednesday, May 17, 2017 at 10:29:44 PM UTC-5, -MIKE- wrote:
>
>> Having said all that... their drills/drivers etc. and batteries
>> have ALREADY lasted longer than any other cordless tools I've ever
>> owned and I've thoroughly abused and used them. So I'm sold.
>
> Yeah, me too. I have a couple of sanders and a couple of drills I
> can't kill. The 5" ROSs I use don't see any fine finishing as they
> can't do it. But they have sanded off hundreds of feet of fascia
> and cleaned up a ton of wood. They are about 15 years old and still
> grind away. My two 12v small drills are now about 10 years old. When
> the batteries crapped out at about 8 years, I called Ridgid and they
> just sent me new ones.
>
> The absolute longest I have ever had a DeWalt cordless last is 3 1/2
> years. I still like the feel of the DeWalt drills a bit better, but
> not enough to walk away from the price difference AND the lifetime
> warranty. Of course, there is the performance, too. The newest
> models of the "GEN5 X" group have brushless motors, higher torque
> motors, and slightly different ergos with a new overmold rubber that
> is a little sticky. Tough to beat.
>
> Robert
>

The belt clips are worth their weight in gold.
Some of the newer (cheaper) models do not have them, so I look for that
and I won't by one without it.
There must be something to their lifetime battery warranty because I've
never had batteries last this long. I'm sure it has something to do
with Lithium Ion technology, but it must also have to do with the
integrated chip that controls voltage and heat.

I've worked with high current batteries in the audio/ video world for a
long time and I know that heat and over-current can be disastrous for
batteries. So having that chip that monitors and controls it must be
the key to their longevity.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 05/17/2017 6:24 PM, [email protected] wrote:
...

> Let's say you buy a Ridgid drill from company A. You bought it there
> because they had the same exact drill as the one in Home Depot, but the
> drill at HD was $50 more. This is where it is fun. If you bought the
> drill from company A, then you can only get a 3 year warranty on the
> tool and batteries. If you buy from HD, then as an HD policy, you can
> get an LSA on both tool and battery. However, you must register the
> tools regardless of where they are purchased with Ridgid to get a
> warranty of any kind.
...

<https://www.ridgid.com/us/en/three-year-limited-lsa> outlines all the
conditions, etc., pretty succinctly.

It appears HD is high-enough volume and has a sweetheart arrangement to
give them a competitive edge in lieu of the exclusive distribution rights.

--

On 5/18/17 7:44 AM, Scott Lurndal wrote:
> Leon <lcb11211@swbelldotnet> writes:
>> On 5/17/2017 6:24 PM, [email protected] wrote:
>
>>> Let's say you buy a Ridgid drill from company A. You bought it there
>>> because they had the same exact drill as the one in Home Depot, but
>>> the drill at HD was $50 more. This is where it is fun. If you bought
>>> the drill from company A, then you can only get a 3 year warranty on
>>> the tool and batteries. If you buy from HD, then as an HD policy,
>>> you can get an LSA on both tool and battery. However, you must
>>> register the tools regardless of where they are purchased with Ridgid
>>> to get a warranty of any kind.
>
>>
>> I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
>> with two batteries and charger for Christmas at HD. With that they
>> threw in cordless Ridgid circular saw in a separate box. IIRC $279.
>>
>> I told him to register everything ASAP. He went a step further and
>> called. They echoed what you mentioned above, the batteries in the kit
>> have a LTW.
>
> The cynic in me suspects that Ridgid (leveraging an old respected name)
> makes more selling your PII gathered during registration than they end
> up paying out in warranty claims :-)
>

I haven't gotten any spam or junk mail from the info I used to register
and it's been several years.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 05/18/2017 12:04 PM, [email protected] wrote:
...

> That makes sense, on their side. I wonder how they get around this:
>
> https://www.law.cornell.edu/cfr/text/16/700.7


The full, 3-yr warranty is on everything; the LSA available is an
additional, optional, "perk" of the purcharser's choosing: "original
purchaser of an eligible product may elect to register for a free
Lifetime Service Agreement."

Must parse the stuff at the earlier link carefully; the lawyers were
busy, indeed! ")

--

On 5/18/17 12:18 PM, Scott Lurndal wrote:
> -MIKE- <[email protected]> writes:
>> On 5/18/17 7:44 AM, Scott Lurndal wrote:
>>> Leon <lcb11211@swbelldotnet> writes:
>>>> On 5/17/2017 6:24 PM, [email protected] wrote:
>>>
>>>>> Let's say you buy a Ridgid drill from company A. You bought
>>>>> it there because they had the same exact drill as the one in
>>>>> Home Depot, but the drill at HD was $50 more. This is where
>>>>> it is fun. If you bought the drill from company A, then you
>>>>> can only get a 3 year warranty on the tool and batteries. If
>>>>> you buy from HD, then as an HD policy, you can get an LSA on
>>>>> both tool and battery. However, you must register the tools
>>>>> regardless of where they are purchased with Ridgid to get a
>>>>> warranty of any kind.
>>>
>>>>
>>>> I bought my son an 18 volt Ridgid hammer/drill/driver and
>>>> Impact Driver with two batteries and charger for Christmas at
>>>> HD. With that they threw in cordless Ridgid circular saw in a
>>>> separate box. IIRC $279.
>>>>
>>>> I told him to register everything ASAP. He went a step further
>>>> and called. They echoed what you mentioned above, the
>>>> batteries in the kit have a LTW.
>>>
>>> The cynic in me suspects that Ridgid (leveraging an old respected
>>> name) makes more selling your PII gathered during registration
>>> than they end up paying out in warranty claims :-)
>>>
>>
>> I haven't gotten any spam or junk mail from the info I used to
>> register and it's been several years.
>
> They sell the PII to data aggregators, where the data is used to
> refine a picture of your purchasing habits. This refined data is
> then used by the on-line advertising giants (google, facebook, et
> alia) to target specific ads to you when you browse (modifies the
> google search results) and when you visit third-party sites.
>

I still don't think it's possible since I used a different browser,
without cookies or cache, on a different computer, in a different
location, to register the tools.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 5/18/17 1:15 PM, Scott Lurndal wrote:
> -MIKE- <[email protected]> writes:
>> On 5/18/17 12:18 PM, Scott Lurndal wrote:
>>> -MIKE- <[email protected]> writes:
>
>>>>
>>>> I haven't gotten any spam or junk mail from the info I used to
>>>> register and it's been several years.
>>>
>>> They sell the PII to data aggregators, where the data is used to
>>> refine a picture of your purchasing habits. This refined data is
>>> then used by the on-line advertising giants (google, facebook, et
>>> alia) to target specific ads to you when you browse (modifies the
>>> google search results) and when you visit third-party sites.
>>>
>>
>> I still don't think it's possible since I used a different browser,
>> without cookies or cache, on a different computer, in a different
>> location, to register the tools.
>>
>
> I think you might be surprised as to how good they are at
> correlating information, particularly if they have your name.
>

Oh, my name, huh?
Then they'll quickly discover that I'm a very well hung gay porn star.
Can't wait for the ads to start rolling in. :-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

Scott Lurndal wrote:
>
> They sell the PII to data aggregators, where the data is used to
> refine a picture of your purchasing habits. This refined data is then used
> by the on-line advertising giants (google, facebook, et alia) to
> target specific ads to you when you browse (modifies the google
> search results) and when you visit third-party sites.

I clicked a link on an email I received from "Musicians Friend", and
have received 3 more emails from them in the next 2 days as well as
related marketing when I visit Yahoo. I've since marked the email
messages as "junk".... They are training me in ways that may backfire
on them.. .

On 05/19/2017 12:37 AM, [email protected] wrote:
...

> Now this will curl your toes... the registration group told me no
receipt, no warranty!
...

Their own web site refutes them --

"Ridgid...Tools are automatically covered under a 3-year Limited
Warranty. This 3-Year Limited Warranty begins from the date of purchase
shown by a valid receipt. If a valid receipt is not available, the 3
year limited warranty period begins from the date of manufacture ..."

At the link posted previously. I'd not suspect one would have any issue
whatever within the 3-yrs from the manufacture date stamped on the tool
itself; you just lose what time transpired between the "built on" and
the "sold" dates.

Wouldn't be first time either the phone staff doesn't actually know the
precise rule or is coached to stretch the rule or just gives right
answer to wrong question...

--

On 05/19/2017 7:55 AM, dpb wrote:
...


PS. Hadn't heard of your accident, before, either, Robert; here's
hoping your rehab does go well...and let's not do that again, ok? :)

--

On 05/19/2017 8:50 AM, Leon wrote:
> On 5/19/2017 12:37 AM, [email protected] wrote:
...

>> Now this will curl your toes... the registration group told me no
>> receipt, no warranty!
>
> IIRC that is pretty much a long time rule with anyone. If you can't
> prove you did not steal it, they don't have to repair it. LOL
...

I'd urge you to read the actual terms/conditions statement on the Ridgid
web site. It doesn't say that at all.

I can understand why the staff may be coached to tell folks to have
their receipt; it will provide them the longest possible coverage time
beginning at date of sale instead of manufacture, but the actual
warranty is valid as req'd by law for any tool in the class of tools
that have the 3-yr warranty.

<https://www.ridgid.com/us/en/three-year-limited-lsa>

"3-Year Limited Warranty

RIDGID® Brand Hand Held Power Tools, Stationary Power Tools, and
Pneumatic Tools are automatically covered under a 3-year Limited
Warranty. This 3-Year Limited Warranty begins from the date of purchase
shown by a valid receipt. If a valid receipt is not available, the 3
year limited warranty period begins from the date of manufacture on
originally purchased equipment. For batteries and chargers, if the
receipt is not available, and the battery/charger serial code differs
from tool console more than 12 weeks, the origin of the battery/charger
cannot be verified. In this case, the tool serial code must be used to
verify warranty, NOT the battery/charger serial code. Note that all
accessory batteries and chargers sold separately must have a valid
receipt to verify warranty status since they are not sold with a tool
console in a kit."

In its entirety; preceding paragraph is "Recon Limited Warranty" and
subsequent cover the much more involved Lifetime Service Agreement
conditions which is not a warranty by legal definition and hence can
have all kinds of conditions applied.

--

On 05/19/2017 9:56 AM, [email protected] wrote:
> On Friday, May 19, 2017 at 8:26:08 AM UTC-5, dpb wrote:
>
>> PS. Hadn't heard of your accident, before, either, Robert; here's
>> hoping your rehab does go well...and let's not do that again, ok? :)
>
> Thanks! It is more difficult than I thought it was going to be, more painful, too.

I believe it...tore up a knee pretty seriously way back when before
orthoscopic days so getting a joint freed up after nearly 3 mo in cast
from hip to toes was no picnic, either.

"This, too, shall pass..." is the mantra.

...

> Thanks for the follow up on the warranty info. I must confess that I
> didn't go to their website to read their info as I was only concerned
> with the LSA when I was talking to them, which as you pointed out is
> completely different from a warranty. I am honestly impressed (and very
> surprised) that they will honor a warranty without a receipt, even if it
> is for 30 minutes.
...

Not solely from the goodness of their hearts, I'm sure! :) They've got
to stay clear of the consumer protection rules so really have no choice
on that one. Of course, having a 3-yr warranty is good marketing
strategy from competitiveness so it isn't all just a dead loss. I'm
sure their MBA-types have analyzed cost vs benefit very carefully... :)

--

On 5/19/17 12:29 PM, Puckdropper wrote:
> Some websites are absolute whores when it comes to ads and ad
> networks, and they'll let anybody in. I consider surfing without
> some sort of ad filter to be like playing hockey without shin guards.
> You might be ok for a while, but you're going to get hurt and may get
> hurt badly!
>

Funny tangent....
I've been a baseball umpire for decades and have gone through the
routine of putting on all the protective gear for working behind the
plate literally at least a thousand times.

So one game last spring, I'm behind the plate in the top of the 1st
inning and realize that I forgot a shinguard. A shinguard. ONE, not
both! How do you forget one!? I can see forgetting both, that's
logical. But ONE!?

Murphy's Law prevailed and I took two in *that* shin in that half inning.
After the 3rd out, I told my partner to stall and I ran out to the
parking lot to get my other shinguard. I had a lump and some stitch
marks on that shin for next couple days to remind me. :-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 05/19/2017 12:57 PM, -MIKE- wrote:
...

> I've been a baseball umpire for decades and have gone through the
> routine of putting on all the protective gear for working behind the
> plate literally at least a thousand times.
>
> So one game last spring, I'm behind the plate in the top of the 1st
> inning and realize that I forgot a shinguard. A shinguard. ONE, not
> both! How do you forget one!? I can see forgetting both, that's
> logical. But ONE!?
...

Home plate ump help up start of Royals game a couple weeks ago for 10
minutes or more when at first pitch he realized he didn't have his on
and went to locker room for 'em...seems like maybe he was crew chief,
besides...

--

On 5/19/17 1:33 PM, Ed Pawlowski wrote:
> On 5/19/2017 1:57 PM, -MIKE- wrote:
>
>>
>> So one game last spring, I'm behind the plate in the top of the 1st
>> inning and realize that I forgot a shinguard. A shinguard. ONE, not
>> both! How do you forget one!? I can see forgetting both, that's
>> logical. But ONE!?
>
> Typical umpire, you probably didn't see it. ;)

I've heard half the jokes and written the other half! :-D


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 5/19/17 1:36 PM, dpb wrote:
> On 05/19/2017 12:57 PM, -MIKE- wrote:
> ...
>
>> I've been a baseball umpire for decades and have gone through the
>> routine of putting on all the protective gear for working behind the
>> plate literally at least a thousand times.
>>
>> So one game last spring, I'm behind the plate in the top of the 1st
>> inning and realize that I forgot a shinguard. A shinguard. ONE, not
>> both! How do you forget one!? I can see forgetting both, that's
>> logical. But ONE!?
> ...
>
> Home plate ump help up start of Royals game a couple weeks ago for 10
> minutes or more when at first pitch he realized he didn't have his on
> and went to locker room for 'em...seems like maybe he was crew chief,
> besides...
>

I'm going to look that up so I have a reference to make me feel better
about it. :-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

On 5/21/17 10:22 AM, Ed Pawlowski wrote:
> On 5/21/2017 9:59 AM, woodchucker wrote:
>
>>>
>>
>> Me too. Amazon does this all the time via email and ads.. WTF.
>> Actually having an issue with Amazon right now. I bought a ton of
>> stuff, and because of free shipping (I don't have Prime).. They are
>> waiting a week b4 shipping. I believe they trying to force me to
>> buy Prime, so they are letting the order sit a week.
>>
>
> No, they are scheduling people according to need. Prime orders do
> get priority since they guarantee two day delivery. Orders received
> for next day or Prime must be shipped promptly. They staff to do
> that. Some days are busier than others so on a busy day Prime orders
> go out, the others sit.
>
> They do tell you up front that the free shipping orders will take
> longer. You knew that when you clicked "place order" so what is
> your issue? If you were the seller I bet you'd do the same thing.
>

That's the way I see it, too. With more and more people paying for
Prime (the streaming audio and video are worth the price, alone) they
have more and more 2-day shipping orders to fill. This is why their
"economy" shipping has such a wide range of dates for receiving the
package. They have to fill the Prime orders, first, and then will fill
and ship other orders *literally* when they get around to it.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

"[email protected]" <[email protected]> writes:

>I don't have any problem registering with them. I have been buying on the =
>internet for years and it is too late for me to save myself. Like -MIKE-, =
>I have never received one piece of spam or unwanted emails from all the reg=
>istrations. I have my spam/trash blocker tuned up and it catches almost ev=
>erything, and at this point for all of us living in the electronic world, t=
>hat's about all we can do.

Ah, but the data brokers aren't using the data to send you spam or
unwanted emails. They're using it to tune the set of advertisements
that are presented to you when you visit websites, to induce you to
click on the ads.

On Wed, 17 May 2017 19:49:37 -0500, Leon <lcb11211@swbelldotnet>
wrote:

>On 5/17/2017 6:24 PM, [email protected] wrote:
>> Right now, Ridgid is having all kinds of promotions on their battery
>> powered tools. Some are just starting, some are ending, some reflect
>> model changes, and some are online closeouts only. Too confusing for
>> me.
>>
>> So I called Ridgid and found out a couple of things I didn't know.
>> First, Home Depot owns NO part of Ridgid. There are different
>> relationships with Ridgid that have been explained at length here
>> (sometimes correctly and sometimes not)as to ownership, Emerson
>> Electric, Ridgid tools (plumbing), TTI, One World Technologies, etc.
>>
>> The nature of my call was to understand what was warranted, and what
>> wasn't, what qualified for a "LSA" (lifetime service agreement) and
>> what didn't. It turns out where you buy and what you buy have
>> different warranties.
>>
>> Let's say you buy a Ridgid drill from company A. You bought it there
>> because they had the same exact drill as the one in Home Depot, but
>> the drill at HD was $50 more. This is where it is fun. If you bought
>> the drill from company A, then you can only get a 3 year warranty on
>> the tool and batteries. If you buy from HD, then as an HD policy,
>> you can get an LSA on both tool and battery. However, you must
>> register the tools regardless of where they are purchased with Ridgid
>> to get a warranty of any kind.
>>
>> So one of the contractor email offers I got was that if I bought
>> their newest, brushless 18v compact hammerdrill/driver for $179, then
>> I could pick out another tool to be delivered free, or 2 4amp
>> batteries. The drill with its two batteries and charger qualifies for
>> the LSA, as did the free tool. But, the batteries didn't qualify for
>> an LSA, only 3 year. Batteries are considered an "accessory" so they
>> don't get the LSA.
>>
>> Unless you get the batteries in a kit. So any batteries that come
>> with the HD kits of tool+batteries qualify for an LSA. Any bought
>> separately, even at HD, only get 3 years warranty.
>>
>> Next, I found that not all "new" tools, even unused, unregistered,
>> and with all paperwork will qualify for warranties. Ridgid tools
>> must be bought from a registered dealer (the Ridgid people wouldn't
>> tell me any as I was talking to the warranty department) and have a
>> store receipt that is recognized by Ridgid.
>>
>> This is their way of fighting the old trick of buying the "bag
>> O'tools" and then selling the ones you don't want or don't use to
>> help mitigate the cost of the tools. You can go to EBAY and see
>> "new" tools that are obviously new and even have paperwork and most
>> even say that they came from a combo kit. Some sell for HD store
>> prices. But, no warranty.
>>
>> For me, I did the math and bought their compact hammer drill and
>> newest high powered impact driver and 4 amp batteries. They are on
>> sale for $249. In response to the Ridgid sale, "DeWalt days" has
>> dropped their price on the equivalent (but not as powerful) package
>> to $319.
>>
>> The big difference is not just the money, but the fact that Ridgid
>> has the LSA and DeWalt has a much more limited warranty of 3 years
>> only on the tool and batteries. With that kind of warranty, I buy
>> Ryobi (same warranty!).
>>
>> Hope this helps someone that is looking at either tool brand.
>>
>> Robert
>>
>
>I bought my son an 18 volt Ridgid hammer/drill/driver and Impact Driver
>with two batteries and charger for Christmas at HD. With that they
>threw in cordless Ridgid circular saw in a separate box. IIRC $279.
>
>I told him to register everything ASAP. He went a step further and
>called. They echoed what you mentioned above, the batteries in the kit
>have a LTW.
>
>Thanks on the info about only certain dealers offering the LTM.

How do they know which batteries come in the kit and were purchased
separately? Are the part numbers different?

On 5/19/2017 2:18 PM, [email protected] wrote:
> On Friday, May 19, 2017 at 11:51:23 AM UTC-5, [email protected] wrote:
>> On Friday, May 19, 2017 at 11:27:07 AM UTC-5, Scott Lurndal wrote:
>>
>>> Ah, but the data brokers aren't using the data to send you spam or
>>> unwanted emails. They're using it to tune the set of advertisements
>>> that are presented to you when you visit websites, to induce you to
>>> click on the ads.
>>
>> True enough. Like I said, too late for me. Shopping for tools, blades, extension cords, and all the other stuff I buy from a multitude of sources had allowed Google (specifically) to build a database that shows ads of not only what I have been looking for lately, but down to the brands I prefer.
>>
>> After reading a long dissertation on the data collecting going on in Windows 10 AND Chrome, I disabled all I could with Win10 and quit using Chrome. But I still use Google, and a meta search engine that uses Google and Yahoo as a source, so I don't really know how much good I did for myself. I know that really it wasn't much.
>>
>> Robert
>
>
> Maybe I am an anomaly. I get various targeted ads when I click on Yahoo and maybe some other websites. I LIKE these ads to be from shops I spend money at and about products I want to buy or look at. I would hate to get ads about chiropractors or Chinese cooking classes. I like to see tool ads and other things I do. Sometimes I click on them because its a good sale on something I want. Win.
>

+1

On Thu, 18 May 2017 15:34:01 -0500, -MIKE- <[email protected]>
wrote:

>On 5/18/17 1:15 PM, Scott Lurndal wrote:
>> -MIKE- <[email protected]> writes:
>>> On 5/18/17 12:18 PM, Scott Lurndal wrote:
>>>> -MIKE- <[email protected]> writes:
>>
>>>>>
>>>>> I haven't gotten any spam or junk mail from the info I used to
>>>>> register and it's been several years.
>>>>
>>>> They sell the PII to data aggregators, where the data is used to
>>>> refine a picture of your purchasing habits. This refined data is
>>>> then used by the on-line advertising giants (google, facebook, et
>>>> alia) to target specific ads to you when you browse (modifies the
>>>> google search results) and when you visit third-party sites.
>>>>
>>>
>>> I still don't think it's possible since I used a different browser,
>>> without cookies or cache, on a different computer, in a different
>>> location, to register the tools.
>>>
>>
>> I think you might be surprised as to how good they are at
>> correlating information, particularly if they have your name.
>>
>
>Oh, my name, huh?
>Then they'll quickly discover that I'm a very well hung gay porn star.
>Can't wait for the ads to start rolling in. :-)

This you? <https://www.warnerbros.com/magic-mike> ;-)

-MIKE- <[email protected]> writes:
>On 5/18/17 12:18 PM, Scott Lurndal wrote:
>> -MIKE- <[email protected]> writes:

>>>
>>> I haven't gotten any spam or junk mail from the info I used to
>>> register and it's been several years.
>>
>> They sell the PII to data aggregators, where the data is used to
>> refine a picture of your purchasing habits. This refined data is
>> then used by the on-line advertising giants (google, facebook, et
>> alia) to target specific ads to you when you browse (modifies the
>> google search results) and when you visit third-party sites.
>>
>
>I still don't think it's possible since I used a different browser,
>without cookies or cache, on a different computer, in a different
>location, to register the tools.
>

I think you might be surprised as to how good they are at
correlating information, particularly if they have your name.