Mm

Markem

05/04/2011 3:48 PM

Husqvarna part improvement

Picked up a replacement part for a 235 E chainsaw, original part was a
thumb wheel to adjust chain tension. It was a single piece molded out
soft plastic, the replacement is a two piece with the gear molded out
out a harder plastic.

Mark


This topic has 2 replies

ME

Martin Eastburn

in reply to Markem on 05/04/2011 3:48 PM

05/04/2011 11:35 PM

Good!

My Husky I bought in 1990 a 50 with a 20" bar - is still rocking and
rolling. It is a tough bird. With fresh gas it takes three pulls
because it leaks oil I suppose.

I love my small Arbor saw from Sthl. That high speed unit is light
and portable as I get older and older.

Martin

On 4/5/2011 3:48 PM, Markem wrote:
> Picked up a replacement part for a 235 E chainsaw, original part was a
> thumb wheel to adjust chain tension. It was a single piece molded out
> soft plastic, the replacement is a two piece with the gear molded out
> out a harder plastic.
>
> Mark

EH

"Edward Hennessey"

in reply to Markem on 05/04/2011 3:48 PM

06/04/2011 8:42 AM


"Markem" <[email protected]> wrote in message
news:[email protected]...
> Picked up a replacement part for a 235 E chainsaw,
> original part was a
> thumb wheel to adjust chain tension. It was a single piece
> molded out
> soft plastic, the replacement is a two piece with the gear
> molded out
> out a harder plastic.
>
> Mark

M:

I'm glad you found it. My best account involves
a tool which suffered a broken part due to my
responsibility and slight susceptibility of the
element in question. I sent the separated
subunit to the company, explained, asked for
the install of a new part (requiring tooling beyond mine)
and told them to expect payment on notice before
shipping.

They called, notifying me there was a choice
of replacement parts and asking for the rest of the
tool. Since the remainder was perfecto and about
two times larger than the piece sent, this was puzzling
but I complied. When it was returned--at no
charge--they had installed several parts
in the greater body of the tool which they
had improved upon since its date of manufacture.

Embarassed by this dumbfounding generosity, I
responded with a package I think they liked.
That is the kind of integrity that earns
an endorsement for life.

Regards,

Edward Hennessey


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