LA

Limp Arbor

02/07/2008 11:32 AM

Milescraft customer service A+

I just got their design/Inlay kit #1207 and it had a duplicate of one
part and a missing part. Called them up, "No problem sir we'll send
that part right out to you".

Nice to know that there are a few companies out there that still have
customer service.

not affiliated, etc., etc.

give them a look, most places carry their tools
http://www.milescraft.com/


This topic has 4 replies

md

mac davis

in reply to Limp Arbor on 02/07/2008 11:32 AM

17/07/2008 8:13 AM

On Thu, 17 Jul 2008 07:07:42 -0700 (PDT), Limp Arbor <[email protected]>
wrote:

Cool.. glad that it worked out..

>On Jul 2, 8:43 pm, mac davis <[email protected]> wrote:
>> On Wed, 2 Jul 2008 11:32:22 -0700 (PDT), Limp Arbor <[email protected]>
>> wrote:
>>
>> >I just got their design/Inlay kit #1207 and it had a duplicate of one
>> >part and a missing part.  Called them up, "No problem sir we'll send
>> >that part right out to you".
>>
>> >Nice to know that there are a few companies out there that still have
>> >customer service.
>>
>> >not affiliated, etc., etc.
>>
>> > give them a look, most places carry their tools
>> >http://www.milescraft.com/
>>
>> I've also been very happy with them, but just a general suggestion regarding
>> comments on companies:
>>
>> I now (after extracting my foot from my mouth a few times) wait until the part
>> arrives, if it does, and if it's the right part, before posting.. YMWV
>>
>
>Followup:
>
>The missing part came in the mail the other day so Milescraft came
>through with their customer service.


mac

Please remove splinters before emailing

LA

Limp Arbor

in reply to Limp Arbor on 02/07/2008 11:32 AM

17/07/2008 7:07 AM

On Jul 2, 8:43=A0pm, mac davis <[email protected]> wrote:
> On Wed, 2 Jul 2008 11:32:22 -0700 (PDT), Limp Arbor <[email protected]=
om>
> wrote:
>
> >I just got their design/Inlay kit #1207 and it had a duplicate of one
> >part and a missing part. =A0Called them up, "No problem sir we'll send
> >that part right out to you".
>
> >Nice to know that there are a few companies out there that still have
> >customer service.
>
> >not affiliated, etc., etc.
>
> > give them a look, most places carry their tools
> >http://www.milescraft.com/
>
> I've also been very happy with them, but just a general suggestion regard=
ing
> comments on companies:
>
> I now (after extracting my foot from my mouth a few times) wait until the=
part
> arrives, if it does, and if it's the right part, before posting.. YMWV
>

Followup:

The missing part came in the mail the other day so Milescraft came
through with their customer service.

md

mac davis

in reply to Limp Arbor on 02/07/2008 11:32 AM

02/07/2008 5:43 PM

On Wed, 2 Jul 2008 11:32:22 -0700 (PDT), Limp Arbor <[email protected]>
wrote:

>I just got their design/Inlay kit #1207 and it had a duplicate of one
>part and a missing part. Called them up, "No problem sir we'll send
>that part right out to you".
>
>Nice to know that there are a few companies out there that still have
>customer service.
>
>not affiliated, etc., etc.
>
> give them a look, most places carry their tools
>http://www.milescraft.com/

I've also been very happy with them, but just a general suggestion regarding
comments on companies:

I now (after extracting my foot from my mouth a few times) wait until the part
arrives, if it does, and if it's the right part, before posting.. YMWV

More important, IMHO, is that we post these positive comments as well as the
bitchy ones..


mac

Please remove splinters before emailing

LA

Limp Arbor

in reply to Limp Arbor on 02/07/2008 11:32 AM

02/07/2008 6:12 PM

On Jul 2, 5:43=A0pm, mac davis <[email protected]> wrote:
> On Wed, 2 Jul 2008 11:32:22 -0700 (PDT), Limp Arbor <[email protected]=
m>
> wrote:
>
> >I just got their design/Inlay kit #1207 and it had a duplicate of one
> >part and a missing part. =A0Called them up, "No problem sir we'll send
> >that part right out to you".
>
> >Nice to know that there are a few companies out there that still have
> >customer service.
>
> >not affiliated, etc., etc.
>
> > give them a look, most places carry their tools
> >http://www.milescraft.com/
>
> I've also been very happy with them, but just a general suggestion regardi=
ng
> comments on companies:
>
> I now (after extracting my foot from my mouth a few times) wait until the =
part
> arrives, if it does, and if it's the right part, before posting.. YMWV

Good point. I was just impressed that a person who spoke English
answered the phone and I didn't have to
s p e a k s l o w l y for her to understand me.

>
> More important, IMHO, is that we post these positive comments as well as t=
he
> bitchy ones..

I don't have the time to post *all* of the bad ones. Unless,... I
scan in the yellow pages and post to ABPW...

I'll be back in a few hours

>
> mac
>
> Please remove splinters before emailing


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