Gentlemen,
Has anyone else out there ordered something from the Grizzly catalog,
recieved it, then discovered the specs in the catalog did not correspond to
what was on the actual machine? I ordered an oscillating drill press,
catalog number H0626. The catalog stated minimum bit size of the chuck to
be 1/8", so I also ordered a G8651 adaptor chuck in case I had to drill
smaller holes (hoping that I would not get any wobble out of my Rube
Goldberg set-up). The drill press arrived and guess what? The chuck easily
handles bits down below 1/16". So the net is, I returned the Jacobs adaptor
chuck (and had to pay 10% re-stocking fee because Customer Support says the
adaptor was intended for use on a cordless screwdriver). The drill press is
doing a good job for me, but I did have to make a heavier piece out of angle
iron to replace the depth stop bracket (due to my thicknessing operation
with a Wagner Safe-T Planer). Overall, it was worth the $200, for what it
does for me. Take care.
George
There are numerous errors and omissions in the Grizzly catalog. Sometimes
they specify a TEFC motor when the machine clearly does not have one. They
used to state that their baby drill press had a crank operated table (I'm
not sure if they corrected it). Their Bridgeport crank handle has a wrong
thread size (which they full admitted to when I asked). The state their
square column benchtop mill has a 3 phase motor. I am positive it is only
single phase. These are just examples--there are plenty more.
In your case, you got something better than they specified.
"George Worth" <[email protected]> wrote in message
news:[email protected]...
> Gentlemen,
> Has anyone else out there ordered something from the Grizzly catalog,
> recieved it, then discovered the specs in the catalog did not correspond
to
> what was on the actual machine? I ordered an oscillating drill press,
> catalog number H0626. The catalog stated minimum bit size of the chuck to
> be 1/8", so I also ordered a G8651 adaptor chuck in case I had to drill
> smaller holes (hoping that I would not get any wobble out of my Rube
> Goldberg set-up). The drill press arrived and guess what? The chuck
easily
> handles bits down below 1/16". So the net is, I returned the Jacobs
adaptor
> chuck (and had to pay 10% re-stocking fee because Customer Support says
the
> adaptor was intended for use on a cordless screwdriver). The drill press
is
> doing a good job for me, but I did have to make a heavier piece out of
angle
> iron to replace the depth stop bracket (due to my thicknessing operation
> with a Wagner Safe-T Planer). Overall, it was worth the $200, for what it
> does for me. Take care.
> George
>
>
>
>
Maybe you just go lucky. It's possible that many will not handle bits
smaller than stated. In this case I think it is just an error on the side
of caution. If they said their chuck could handle bits as small as 1/16",
they have an increased chance of returns/adjustments/repairs on those chucks
that might not handle bits smaller than 1/8.
Wayne
"George Worth" <[email protected]> wrote in message
news:[email protected]...
> Gentlemen,
> Has anyone else out there ordered something from the Grizzly catalog,
> recieved it, then discovered the specs in the catalog did not correspond
to
> what was on the actual machine? I ordered an oscillating drill press,
> catalog number H0626. The catalog stated minimum bit size of the chuck to
> be 1/8", so I also ordered a G8651 adaptor chuck in case I had to drill
> smaller holes (hoping that I would not get any wobble out of my Rube
> Goldberg set-up). The drill press arrived and guess what? The chuck
easily
> handles bits down below 1/16". So the net is, I returned the Jacobs
adaptor
> chuck (and had to pay 10% re-stocking fee because Customer Support says
the
> adaptor was intended for use on a cordless screwdriver). The drill press
is
> doing a good job for me, but I did have to make a heavier piece out of
angle
> iron to replace the depth stop bracket (due to my thicknessing operation
> with a Wagner Safe-T Planer). Overall, it was worth the $200, for what it
> does for me. Take care.
> George
>
>
>
>
I have to agree. If I found the min size to be 1/4" instead of the stated
1/8", then I would feel ripped off. But in this case you got more than you
paid for.
"J" <[email protected]> wrote in message
news:[email protected]...
> I'd say that 10% of $12.95 is hardly worth fighting about (from either
side)
> and I'd hesitate to write a half dozen emails about it.
whats an "oscillating drill press"? Why would you want it to oscillate?
signature Troy & Michelle Hall Cogy Farm Clay Center, Kansas 67432
"J" <[email protected]> wrote in message
news:[email protected]...
> I'd say that 10% of $12.95 is hardly worth fighting about (from either
side)
> and I'd hesitate to write a half dozen emails about it.
>
>
>
>
>
>
> "George Worth" <[email protected]> wrote in message
> news:[email protected]...
> > Dear Mr. Worth,
> > "George Worth" <[email protected]> wrote in message
> > news:[email protected]...
> > > Gentlemen,
> > > Has anyone else out there ordered something from the Grizzly catalog,
> > > recieved it, then discovered the specs in the catalog did not
correspond
> > to
> > > what was on the actual machine? I ordered an oscillating drill press,
> > > catalog number H0626. The catalog stated minimum bit size of the
chuck
> to
> > > be 1/8", so I also ordered a G8651 adaptor chuck in case I had to
drill
> > > smaller holes (hoping that I would not get any wobble out of my Rube
> > > Goldberg set-up). The drill press arrived and guess what? The chuck
> > easily
> > > handles bits down below 1/16". So the net is, I returned the Jacobs
> > adaptor
> > > chuck (and had to pay 10% re-stocking fee because Customer Support
says
> > the
> > > adaptor was intended for use on a cordless screwdriver). The drill
> press
> > is
> > > doing a good job for me, but I did have to make a heavier piece out of
> > angle
> > > iron to replace the depth stop bracket (due to my thicknessing
operation
> > > with a Wagner Safe-T Planer). Overall, it was worth the $200, for
what
> it
> > > does for me. Take care.
> > > George
> > >
> > >
> > >
> > >
> >
> >
>
>
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.760 / Virus Database: 509 - Release Date: 9/10/2004
I'd say that 10% of $12.95 is hardly worth fighting about (from either side)
and I'd hesitate to write a half dozen emails about it.
"George Worth" <[email protected]> wrote in message
news:[email protected]...
> Dear Mr. Worth,
> "George Worth" <[email protected]> wrote in message
> news:[email protected]...
> > Gentlemen,
> > Has anyone else out there ordered something from the Grizzly catalog,
> > recieved it, then discovered the specs in the catalog did not correspond
> to
> > what was on the actual machine? I ordered an oscillating drill press,
> > catalog number H0626. The catalog stated minimum bit size of the chuck
to
> > be 1/8", so I also ordered a G8651 adaptor chuck in case I had to drill
> > smaller holes (hoping that I would not get any wobble out of my Rube
> > Goldberg set-up). The drill press arrived and guess what? The chuck
> easily
> > handles bits down below 1/16". So the net is, I returned the Jacobs
> adaptor
> > chuck (and had to pay 10% re-stocking fee because Customer Support says
> the
> > adaptor was intended for use on a cordless screwdriver). The drill
press
> is
> > doing a good job for me, but I did have to make a heavier piece out of
> angle
> > iron to replace the depth stop bracket (due to my thicknessing operation
> > with a Wagner Safe-T Planer). Overall, it was worth the $200, for what
it
> > does for me. Take care.
> > George
> >
> >
> >
> >
>
>
Dear Mr. Worth,
Thank you for your email dated September 10, 2004.
I apologize for your current situation. Unfortunately, your machine is
outside of the 30-day period for returns and we would be unable to accept it
back. Again, I apologize for any inconvenience this may have caused you.
If we may be of further assistance, please do not hesitate to contact us.
You are a valued customer and we look forward to hearing from you soon.
Tara
Customer Service
Grizzly Industrial, Inc.
EN#745
-----Original Message-----
From: George Worth [mailto:[email protected]]
Sent: Friday, September 10, 2004 11:07 PM
To: CSR
Subject: Fw: RMA# 135567
Okay. You win. I won't patronize Grizzly anymore. Fictitious specs on
drill presses? Can I return the drill press? Thanks.
----- Original Message -----
From: Tech Support
To: 'George Worth'
Sent: Thursday, September 09, 2004 2:47 PM
Subject: RE: RMA# 135567
Dear Mr. Worth,
Thank you for your email dated September 8, 2004.
The G8651 is meant for a cordless screwdriver. The G8651 is used for
starting holes and for light drilling using a cordless screwdriver. I have
included the link to the 2004 catalog page that shows the G8651 and the
description.
http://www.grizzly.com/catalog/2004/248.cfm?
I do apologize for the inconvenience.
If we may be of further assistance, please do not hesitate to contact us.
You are a valued customer and we look forward to hearing from you soon.
Sincerely,
Terry
Technical Service
Grizzly Industrial, Inc.
EN#734
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-----Original Message-----
From: George Worth [mailto:[email protected]]
Sent: Wednesday, September 08, 2004 10:02 PM
To: Tech Support
Subject: Fw: RMA# 135567
Dear Tech Support guys,
Please read the emails below. Start at the bottom and read up. What do you
think?! I think Tara made up a bogus response to my question...for whatever
reason. Thanks for your response.
George
----- Original Message -----
From: George Worth
To: CSR
Sent: Wednesday, September 08, 2004 9:55 PM
Subject: Re: RMA# 135567
Tara,
This chuck would work in ANY chuck, cordless drill or otherwise, that is why
I purchased it. I am a machinist. I know what type machine can use this
adapter chuck. If the Grizzly catalog did not have fictitious information
regarding the size of the chuck (pertaining to the drill press I purchased
from Grizzly), I would not have bought the adapter (which I may add, I have
never opened). Remember, in this age of internet news groups, web sites,
etc, etc, everyone is a publisher. I think world will definitely side with
me on this one. Ask one of your tech support guys if the drill press spec
does or does not explicitly say 1/8" min bit size...and if they actually
have a different chuck on them than that which is specified. Also ask if
this adapter can only be used in a "cordless drill". Please let me know
what they say. Thanks
George Worth
----- Original Message -----
From: CSR
To: 'George Worth'
Sent: Wednesday, September 08, 2004 12:39 PM
Subject: RE: RMA# 135567
Dear Mr. Worth,
Thank you for your email dated September 7, 2004.
I apologize for your current situation. After researching your situation, I
discovered that the G8651 Keyed Chuck, that you purchased, is actually for a
cordless drill, and not a drill press. Because of this, we will have to
charge you the restocking fee. Again, I apologize for any inconvenience
this may have caused you.
If we may be of further assistance, please do not hesitate to contact us.
You are a valued customer and we look forward to hearing from you soon.
Tara
Customer Service
Grizzly Industrial, Inc.
EN#745
-----Original Message-----
From: George Worth [mailto:[email protected]]
Sent: Tuesday, September 07, 2004 9:54 PM
To: CSR
Subject: RMA# 135567
Dear Grizzly,
I sent this package out today. This item is a drill chuck adaptor, which
was to be used in the drill press I also purchased from you. The drill press
specs (for H0626) said minimum bit size was 1/8" (and it still does!), but
the chuck in the machine takes a bit MUCH smaller than that, so the adaptor
chuck I bought was not needed. Do I have to pay a 10% restocking fee due to
a catalog spec error? I don't think that should be so. What do you think?
Thanks
George Worth
"George Worth" <[email protected]> wrote in message
news:[email protected]...
> Gentlemen,
> Has anyone else out there ordered something from the Grizzly catalog,
> recieved it, then discovered the specs in the catalog did not correspond
to
> what was on the actual machine? I ordered an oscillating drill press,
> catalog number H0626. The catalog stated minimum bit size of the chuck to
> be 1/8", so I also ordered a G8651 adaptor chuck in case I had to drill
> smaller holes (hoping that I would not get any wobble out of my Rube
> Goldberg set-up). The drill press arrived and guess what? The chuck
easily
> handles bits down below 1/16". So the net is, I returned the Jacobs
adaptor
> chuck (and had to pay 10% re-stocking fee because Customer Support says
the
> adaptor was intended for use on a cordless screwdriver). The drill press
is
> doing a good job for me, but I did have to make a heavier piece out of
angle
> iron to replace the depth stop bracket (due to my thicknessing operation
> with a Wagner Safe-T Planer). Overall, it was worth the $200, for what it
> does for me. Take care.
> George
>
>
>
>