A crowded United Airlines flight was canceled. A single agent was re-booking
a long line of inconvenienced travelers. Suddenly an angry passenger pushed
his way to the desk. He slapped his ticket down on the counter and said, "I
HAVE to be on this flight and it has to be FIRST CLASS." The agent replied,
I'm sorry sir. I'll be happy to try to help you, but I've got to help these
folks first, and I'm sure we'll be able to work something out." The
passenger was unimpressed. He asked loudly, so that the passengers behind
him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the agent smiled and grabbed her public address
microphone. "May I have your attention please," she began her voice heard
clearly throughout the terminal. "We have a passenger here at Gate 14 WHO
DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please
come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared at
the United agent, gritted his teeth and swore. "F*** you!" Without flinching
she smiled and said, "I'm sorry, sir, but you'll have to get in line for
that, too."
"Bob Schmall" <[email protected]> wrote in message
news:[email protected]...
> A crowded United Airlines flight was canceled. A single agent was
re-booking
> a long line of inconvenienced travelers. Suddenly an angry passenger
pushed
> his way to the desk. He slapped his ticket down on the counter and said,
"I
> HAVE to be on this flight and it has to be FIRST CLASS." The agent
replied,
> I'm sorry sir. I'll be happy to try to help you, but I've got to help
these
> folks first, and I'm sure we'll be able to work something out." The
> passenger was unimpressed. He asked loudly, so that the passengers behind
> him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
>
> Without hesitating, the agent smiled and grabbed her public address
> microphone. "May I have your attention please," she began her voice heard
> clearly throughout the terminal. "We have a passenger here at Gate 14 WHO
> DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please
> come to Gate 14."
>
> With the folks behind him in line laughing hysterically, the man glared at
> the United agent, gritted his teeth and swore. "F*** you!" Without
flinching
> she smiled and said, "I'm sorry, sir, but you'll have to get in line for
> that, too."
God, I hope that is true. If it is, I wish I had been there.
todd
True Story!
UAL Employee @ BWI
"Bob Schmall" <[email protected]> wrote in message
news:[email protected]...
>A crowded United Airlines flight was canceled. A single agent was
>re-booking a long line of inconvenienced travelers. Suddenly an angry
>passenger pushed his way to the desk. He slapped his ticket down on the
>counter and said, "I HAVE to be on this flight and it has to be FIRST
>CLASS." The agent replied, I'm sorry sir. I'll be happy to try to help
>you, but I've got to help these folks first, and I'm sure we'll be able to
>work something out." The passenger was unimpressed. He asked loudly, so
>that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
>
> Without hesitating, the agent smiled and grabbed her public address
> microphone. "May I have your attention please," she began her voice heard
> clearly throughout the terminal. "We have a passenger here at Gate 14 WHO
> DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please
> come to Gate 14."
>
> With the folks behind him in line laughing hysterically, the man glared at
> the United agent, gritted his teeth and swore. "F*** you!" Without
> flinching she smiled and said, "I'm sorry, sir, but you'll have to get in
> line for that, too."
>
>