Tt

TomL

17/10/2003 4:37 AM

I'm a happy clamper

12:00.03 AM sale prices posted on Woodcraft website. Took about 25
mins to complete the transaction.... musta been a helluva lot of
traffic on the site. Ordered my four 24inchers and four 48inchers.
Great night! Yankees win the pennant and I get a great buy on clamps.
Priceless !

TomL


This topic has 11 replies

Bb

"<<<___ Bob ___>>>"

in reply to TomL on 17/10/2003 4:37 AM

17/10/2003 10:15 AM

don't count on it .. .. YET !! !! !!

lots of us have had our orders mysteriously "CANCELED" !! !! !!

hope yours went thru .. .. mine did, but then didn't .. .. ..



TomL wrote:

> 12:00.03 AM sale prices posted on Woodcraft website. Took about 25
> mins to complete the transaction.... musta been a helluva lot of
> traffic on the site. Ordered my four 24inchers and four 48inchers.
> Great night! Yankees win the pennant and I get a great buy on clamps.
> Priceless !
>
> TomL

--
I AM NOT PARANOID .. .. .. but EVERYONE thinks I am !! !! !!

<<<__ Bob __>>>

Rr

"Rob"

in reply to TomL on 17/10/2003 4:37 AM

17/10/2003 7:12 AM

I waited about 40 minutes for my order to be processed and then it came back
and said that they were gone. They were in my cart, just waiting on their
servers to process my info and BAM they weren't there. Not real happy I
stayed up that late for nothing.

Rob

"TomL" <[email protected]> wrote in message
news:[email protected]...
> 12:00.03 AM sale prices posted on Woodcraft website. Took about 25
> mins to complete the transaction.... musta been a helluva lot of
> traffic on the site. Ordered my four 24inchers and four 48inchers.
> Great night! Yankees win the pennant and I get a great buy on clamps.
> Priceless !
>
> TomL

cC

[email protected] (Charlie Self)

in reply to "Rob" on 17/10/2003 7:12 AM

17/10/2003 11:25 AM

Rob writes:

>I waited about 40 minutes for my order to be processed and then it came back
>and said that they were gone. They were in my cart, just waiting on their
>servers to process my info and BAM they weren't there. Not real happy I
>stayed up that late for nothing.

I sometimes wonder if this sort of limited quantity sale doesn't create much
more ill will towards the company than it does anything else. It's difficult
for me to believe that Woodcraft Internet marketing department didn't realize
that this offereing would be extremely over-subscribed by a solid bunch of
excited people. But, then, maybe not.

Charlie Self

"It ain't what you don't know that gets you into trouble. It's what you know
for sure that just ain't so."
Mark Twain













kn

kenR

in reply to "Rob" on 17/10/2003 7:12 AM

17/10/2003 9:39 PM

In article <[email protected]>,
[email protected] says...
> Rob writes:
>
> >I waited about 40 minutes for my order to be processed and then it came back
> >and said that they were gone. They were in my cart, just waiting on their
> >servers to process my info and BAM they weren't there. Not real happy I
> >stayed up that late for nothing.
>
> I sometimes wonder if this sort of limited quantity sale doesn't create much
> more ill will towards the company than it does anything else. It's difficult
> for me to believe that Woodcraft Internet marketing department didn't realize
> that this offereing would be extremely over-subscribed by a solid bunch of
> excited people. But, then, maybe not.
>
> Charlie Self

According to my sympathy email, they purchased all of the clamps they
were allowed to (5 years of normal inventory), and didn't expect the
large response.

Maybe somebody there should spend some time checking out the net, while
the rest redo their web site backend to flag inventory when it is first
requested instead of when the transaction is completed. After all, I
never expect anyone to grab stuff from my cart at a local store.
>
>
>
>
>
>
>
>
>
>
>
>

MJ

Mark & Juanita

in reply to "Rob" on 17/10/2003 7:12 AM

18/10/2003 5:04 AM

In article <[email protected]>,
[email protected] says...
> In article <[email protected]>,
> [email protected] says...
> > Rob writes:
> >
> > >I waited about 40 minutes for my order to be processed and then it came back
> > >and said that they were gone. They were in my cart, just waiting on their
> > >servers to process my info and BAM they weren't there. Not real happy I
> > >stayed up that late for nothing.
> >
> > I sometimes wonder if this sort of limited quantity sale doesn't create much
> > more ill will towards the company than it does anything else. It's difficult
> > for me to believe that Woodcraft Internet marketing department didn't realize
> > that this offereing would be extremely over-subscribed by a solid bunch of
> > excited people. But, then, maybe not.
> >
> > Charlie Self
>
> According to my sympathy email, they purchased all of the clamps they
> were allowed to (5 years of normal inventory), and didn't expect the
> large response.
>

Then they made an abysmal mistake and are not very competent. As
others pointed out, Amazon ran out quickly, as did other retailers.
Seems they would have been better off passing on this "promotion", it
has done them no favors.


> Maybe somebody there should spend some time checking out the net, while
> the rest redo their web site backend to flag inventory when it is first
> requested instead of when the transaction is completed. After all, I
> never expect anyone to grab stuff from my cart at a local store.

... unless you are in Home Depot and turn your back -- then they just
take the whole cart. DAMHIKT :-)

> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
>

aa

alexy

in reply to "Rob" on 17/10/2003 7:12 AM

18/10/2003 2:15 PM

kenR <[email protected]> wrote:


>According to my sympathy email, they purchased all of the clamps they
>were allowed to (5 years of normal inventory), and didn't expect the
>large response.
>
>Maybe somebody there should spend some time checking out the net, while
>the rest redo their web site backend to flag inventory when it is first
>requested instead of when the transaction is completed. After all, I
>never expect anyone to grab stuff from my cart at a local store.

Among all the whining and complaining, this is an _excellent_ point.
--
Alex
Make the obvious change in the return address to reply by email.

Tt

TomL

in reply to "Rob" on 17/10/2003 7:12 AM

17/10/2003 1:05 PM

On 17 Oct 2003 11:25:15 GMT, [email protected] (Charlie Self)
wrote:

>I sometimes wonder if this sort of limited quantity sale doesn't create much
>more ill will towards the company than it does anything else. It's difficult
>for me to believe that Woodcraft Internet marketing department didn't realize
>that this offereing would be extremely over-subscribed by a solid bunch of
>excited people. But, then, maybe not.
>
>Charlie Self
>

Charlie, I think you nailed it. Was it worth all the hype to piss off
so many who were shut out? As an aside, Woodcraft now has a huge
amount of home addresses, email addresses and credit card numbers.
Questionable tactics? Ulterior motive?
Maybe Woodcraft will do the right thing and offer some sort of one
time discount to those who didn't make the cut.

TomL

Lr

"Leon"

in reply to "Rob" on 17/10/2003 7:12 AM

17/10/2003 2:10 PM

This is a promotion that has been going on with several sellers at different
times. I got mine at that price in August from another company, and shortly
after Amazon had the same sale. I think it is more of a Jorgensen
promotion.


"TomL" <[email protected]> wrote in message
news:[email protected]...
> On 17 Oct 2003 11:25:15 GMT, [email protected] (Charlie Self)
> wrote:
>
> >I sometimes wonder if this sort of limited quantity sale doesn't create
much
> >more ill will towards the company than it does anything else. It's
difficult
> >for me to believe that Woodcraft Internet marketing department didn't
realize
> >that this offereing would be extremely over-subscribed by a solid bunch
of
> >excited people. But, then, maybe not.
> >
> >Charlie Self
> >
>
> Charlie, I think you nailed it. Was it worth all the hype to piss off
> so many who were shut out? As an aside, Woodcraft now has a huge
> amount of home addresses, email addresses and credit card numbers.
> Questionable tactics? Ulterior motive?
> Maybe Woodcraft will do the right thing and offer some sort of one
> time discount to those who didn't make the cut.
>
> TomL

cC

[email protected] (Charlie Self)

in reply to "Leon" on 17/10/2003 2:10 PM

17/10/2003 3:37 PM

Leon writes:

>This is a promotion that has been going on with several sellers at different
>times. I got mine at that price in August from another company, and shortly
>after Amazon had the same sale. I think it is more of a Jorgensen
>promotion.

Probably is, but I don't see Dan Holman pointing a gun at any retailer's head.
Almost all these promo sales are co-ops, usually with the distributor or
manufacturer taking the largest part of the licking, sometimes all of it. But,
again, nothing forces the retailer to participate if it seems likely to irk
customers.


Charlie Self

"It ain't what you don't know that gets you into trouble. It's what you know
for sure that just ain't so."
Mark Twain













bs

"bs"

in reply to "Rob" on 17/10/2003 7:12 AM

17/10/2003 1:36 PM

They did... 10% off your order.

Glad I didn't stay up to get bumped....;-)

NB

"Nick Bozovich"

in reply to TomL on 17/10/2003 4:37 AM

17/10/2003 10:35 PM

My suggestion would be to send an email to Woodcraft and complain. I called
in to my local store on Thursday, and was told that they had a supply, and
"be here early".

I got there 5 min before they opened. When I got in and bought the other
stuff I went for ($80 - stupid me), I was told that the store "wasn't
participating" in the sale.

I just wrote Woodcraft Corporate an email and asked them to honor the sale,
or reimburse me the difference on Jorgensen or Bessy clamps that I buy at
another retailer.

I think this may come very close to the "bait & switch" that car dealers are
famous for. It's illegal in Pennsylvania (where I live), and nearly every
other State in the US.

Maybe if they get enough flack from us, they'll do the right thing by their
customers. There's many other choices here, such as Woodworkers Warehouse,
and MLCS.

Nick


"TomL" <[email protected]> wrote in message
news:[email protected]...
> 12:00.03 AM sale prices posted on Woodcraft website. Took about 25
> mins to complete the transaction.... musta been a helluva lot of
> traffic on the site. Ordered my four 24inchers and four 48inchers.
> Great night! Yankees win the pennant and I get a great buy on clamps.
> Priceless !
>
> TomL


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