Joe_Stein wrote:
> I had to think on this one for awhile.
> My useless tool is a Craftsman electric nailer. It's not very powerful.
> I usually have to use a hammer and maybe a nailset afterward. Someday
> I'll have an air powered one like Norm does.
Good call. Thanks for reminding me I have one of those. Maybe I can find
it and throw it away this time. It's more of a nail setter than a nailer,
and sometimes not even that.
--
Michael McIntyre ---- Silvan <[email protected]>
Linux fanatic, and certified Geek; registered Linux user #243621
http://www.geocities.com/Paris/Rue/5407/
http://rosegarden.sourceforge.net/tutorial/
On Sun, 16 Jan 2005 11:25:44 -0500, Stephen Young <[email protected]>
wrote:
>ToolMiser wrote:
>> What always bothers me about things like this (not only tools), but doesn't the
>> manufacturer even try them out. Do they consider the balance of making a few
>> bucks over what damage it can mean to their name by producing a "dud".
>
>Managers of companies care about 1 thing only - measurables. "I can
>measure how many widgets I sell & how much profit is made per unit."
>With this info they can show owners that they're "growing" the company.
> Hard to argue.
>When customers get a dud product they usually don't buy from that
>company again. Only a few go to the trouble of getting a complaint to
>the right person - owners. Hard to measure.
>Repeat cycle.
>Owners (if they care about their name) need to get directly with
>customers who have issues. No middlemen - quality control, customer
>service, etc. These people need to justify their jobs so many times
>truths are not reported properly.
Precisely.
The smart companies realize they're ultimately in business to serve
their customers. The dumb ones think they're in business to serve the
bean counters.
--RC
"Sometimes history doesn't repeat itself. It just yells
'can't you remember anything I've told you?' and lets
fly with a club.
-- John W. Cambell Jr.
ToolMiser wrote:
> What always bothers me about things like this (not only tools), but doesn't the
> manufacturer even try them out. Do they consider the balance of making a few
> bucks over what damage it can mean to their name by producing a "dud".
Managers of companies care about 1 thing only - measurables. "I can
measure how many widgets I sell & how much profit is made per unit."
With this info they can show owners that they're "growing" the company.
Hard to argue.
When customers get a dud product they usually don't buy from that
company again. Only a few go to the trouble of getting a complaint to
the right person - owners. Hard to measure.
Repeat cycle.
Owners (if they care about their name) need to get directly with
customers who have issues. No middlemen - quality control, customer
service, etc. These people need to justify their jobs so many times
truths are not reported properly.
On Sun, 16 Jan 2005 04:01:03 -0500, Silvan
<[email protected]> wrote:
>Joe_Stein wrote:
>
>> I had to think on this one for awhile.
>> My useless tool is a Craftsman electric nailer. It's not very powerful.
>> I usually have to use a hammer and maybe a nailset afterward. Someday
>> I'll have an air powered one like Norm does.
>
>Good call. Thanks for reminding me I have one of those. Maybe I can find
>it and throw it away this time. It's more of a nail setter than a nailer,
>and sometimes not even that.
Mine was more like a "Nail Dispenser".
Kinda like a Pez dispenser that spit out nails - but without the cool
Goofy head.
tjwatson1ATcomcastDOTnet (real email)
http://home.comcast.net/~tjwatson1 (webpage)