Almost dropped the phone.

On Fri, 11 Mar 2005 18:10:13 +0000, LRod <[email protected]>
wrote:

>
>I called Delta today to see about getting a manual for my recently
>acquired 46-700 lathe. Naturally they have an automated voice menu
>("please press '1' for parts" ,etc.) which I listened to. The first
>choice was for parts, the second choice was for something else, and
>the message for the third was (I'm not kidding), "if you would like to
>speak to a customer care representative regarding your unit, press 3."
>
>I did not press 3.
>
>Oh, the manual is on the way. They were very nice.

Good story. Reminds me of when I was about 14 and went with my Dad to some
department store. A salesman helped us pick out a jacket of some kind for
me. We made our selection and my Dad said something about the great number
of tags and labels attached to the jacket and, with some bemusement,
mentioned that it would be a bit of a doing to deal with all of them. The
salesman responded by directing us to the payment counter, saying, "Just go
to that woman over there and she'll take everything off for you." Ahh,
what a great father-son bonding moment. -- Igor

On Fri, 11 Mar 2005 18:10:13 +0000, LRod
<[email protected]> wrote:

>Oh, the manual is on the way. They were very nice.

Did they outsource customer service? <G>

Barry

Was the voice female?

UA100, who would pass if it was male...

On Fri, 11 Mar 2005 18:10:13 +0000, LRod
<[email protected]> wrote:

>
>I called Delta today to see about getting a manual for my recently
>acquired 46-700 lathe. Naturally they have an automated voice menu
>("please press '1' for parts" ,etc.) which I listened to. The first
>choice was for parts, the second choice was for something else, and
>the message for the third was (I'm not kidding), "if you would like to
>speak to a customer care representative regarding your unit, press 3."

So you're saying you called Delta's 1-900 number?

;-)

--
"We need to make a sacrifice to the gods, find me a young virgin... oh, and bring something to kill"

Tim Douglass

http://www.DouglassClan.com

Which "Unit" were they refering to, "The Big Unit"???


"LRod" <[email protected]> wrote in message
news:[email protected]...
>
> I called Delta today to see about getting a manual for my recently
> acquired 46-700 lathe. Naturally they have an automated voice menu
> ("please press '1' for parts" ,etc.) which I listened to. The first
> choice was for parts, the second choice was for something else, and
> the message for the third was (I'm not kidding), "if you would like to
> speak to a customer care representative regarding your unit, press 3."
>
> I did not press 3.
>
> Oh, the manual is on the way. They were very nice.
>
> --
> LRod
>
> Master Woodbutcher and seasoned termite
>
> Shamelessly whoring my website since 1999
>
> http://www.woodbutcher.net

Weren't you a *little* curious to hear what they had to say?

jc

"LRod" <[email protected]> wrote in message
news:[email protected]...
>
> I called Delta today to see about getting a manual for my recently
> acquired 46-700 lathe. Naturally they have an automated voice menu
> ("please press '1' for parts" ,etc.) which I listened to. The first
> choice was for parts, the second choice was for something else, and
> the message for the third was (I'm not kidding), "if you would like to
> speak to a customer care representative regarding your unit, press 3."
>
> I did not press 3.
>
> Oh, the manual is on the way. They were very nice.
>
> --
> LRod
>
> Master Woodbutcher and seasoned termite
>
> Shamelessly whoring my website since 1999
>
> http://www.woodbutcher.net