c

22/07/2008 10:55 PM

OT - way off topic


My kitchen counter tops are wood and are the only way this is wood
related.

I had made a chocolate pie with wafer crust in a Corningware pie plate
(using a wooden counter top as support). A few days later I took it
out of the fridge, laid it on the wooden counter (for support) and a
large part of the side of the Corningware plate fell off in pieces.
These pieces were supported by the wooden counter top. Some of those
pieces were extremely sharp. This and other Corningware stuff was
bought maybe 30 yrs ago and came with a lifetime guarantee.

Wrote to Corningware explaining the problem. They called me back -
we talked and they sent me a replacement pie plate. They also offered
a new (stoneware) Casserol set. It came today.

It is sittting on my wooden counter top (for support) as we write
this. I know this isn't as woodsy as it should be in this group, but
I need to gloat over this and someone needs to hear a positive story
about Corningware.

Oh yeah, I'm writing this at my wooden Pc desk that I made.

Pete


This topic has 8 replies

RC

Robatoy

in reply to [email protected] on 22/07/2008 10:55 PM

23/07/2008 7:50 PM

On Jul 23, 1:54=A0pm, "[email protected]" <[email protected]>
wrote:
> On Jul 22, 6:40 pm, Phil Again <notwantspam_@_1-2-3-4-5.nospam> wrote:
>
> > I think that is great of Corning Ware. =A0Nicely done.
>
> Absolutely.
>
> > I don't care what others have posted in reply to your post. =A0You had =
a
> > problem, and a US Corporation responded to correct YOUR problem; to mak=
e
> > YOU satisfied with a gloat on the Internet.
>
> I couldn't agree more. =A0And while I was reading this I was thinking
> "cool, a little positive note on this dreary day."
>
> I was surprised how quickly this positive missive went the other way,
> as in just the second response. =A0No wonder no one wants to post
> anything too positive around here.
>
> But man alive, had that been a standard "Owens Corning/Home Depot/
> Democrats/Lowes/Norm/Sears/Republicans/Chinese manufacturers/oil
> company" tear filled rage of screaming of injustice, this thread would
> be in the hundred count already and going strong.
>
> Thanks for posting something positive.
>
> Robert

Angela consistently reminds me of her father's motto (a WW2 vet) " I'm
not picking this hill to die on."

Ff

FrozenNorth

in reply to [email protected] on 22/07/2008 10:55 PM

22/07/2008 10:59 PM

[email protected] wrote:

>
> My kitchen counter tops are wood and are the only way this is wood
> related.
>
> I had made a chocolate pie with wafer crust in a Corningware pie plate
> (using a wooden counter top as support). A few days later I took it
> out of the fridge, laid it on the wooden counter (for support) and a
> large part of the side of the Corningware plate fell off in pieces.
> These pieces were supported by the wooden counter top. Some of those
> pieces were extremely sharp. This and other Corningware stuff was
> bought maybe 30 yrs ago and came with a lifetime guarantee.
>
> Wrote to Corningware explaining the problem. They called me back -
> we talked and they sent me a replacement pie plate. They also offered
> a new (stoneware) Casserol set. It came today.
>
> It is sittting on my wooden counter top (for support) as we write
> this. I know this isn't as woodsy as it should be in this group, but
> I need to gloat over this and someone needs to hear a positive story
> about Corningware.
>
> Oh yeah, I'm writing this at my wooden Pc desk that I made.
>
Corningware is cheap crap.

HTH
--
Froz...

c

in reply to [email protected] on 22/07/2008 10:55 PM

23/07/2008 2:36 AM


>
>I think that is great of Corning Ware. Nicely done.
>
>I don't care what others have posted in reply to your post. You had a
>problem, and a US Corporation responded to correct YOUR problem; to make
>YOU satisfied with a gloat on the Internet.
>
And that is 50% of what this gloat was about. Most other times when I
have issues with a US based product (and some Canadian firms), I get
the basic "we have your money - fuck off". These people were
actually quite pleasant and as far as I am concerned, they went the
extra yard. As for a posible law suit in Canada, that would be
small claims court as there was no injuries except for a poke with a
sharp shard. In the US, that would be a multi million dollar jury
affair and I would get to come to court in a wheelchair and wearing a
neck brace.

P

nn

in reply to [email protected] on 22/07/2008 10:55 PM

23/07/2008 10:54 AM

On Jul 22, 6:40 pm, Phil Again <notwantspam_@_1-2-3-4-5.nospam> wrote:

> I think that is great of Corning Ware. Nicely done.

Absolutely.

> I don't care what others have posted in reply to your post. You had a
> problem, and a US Corporation responded to correct YOUR problem; to make
> YOU satisfied with a gloat on the Internet.

I couldn't agree more. And while I was reading this I was thinking
"cool, a little positive note on this dreary day."

I was surprised how quickly this positive missive went the other way,
as in just the second response. No wonder no one wants to post
anything too positive around here.

But man alive, had that been a standard "Owens Corning/Home Depot/
Democrats/Lowes/Norm/Sears/Republicans/Chinese manufacturers/oil
company" tear filled rage of screaming of injustice, this thread would
be in the hundred count already and going strong.

Thanks for posting something positive.

Robert

LH

"Lew Hodgett"

in reply to [email protected] on 22/07/2008 10:55 PM

23/07/2008 3:08 AM


<[email protected]> wrote:

> In the US, that would be a multi million dollar jury
> affair and I would get to come to court in a wheelchair and wearing
> a
> neck brace.


Especially here in L/A.

It's too bad, but that'life.

Lew


PA

Phil Again

in reply to [email protected] on 22/07/2008 10:55 PM

22/07/2008 6:40 PM

{snip}
> Wrote to Corningware explaining the problem. They called me back - we
> talked and they sent me a replacement pie plate. They also offered a new
> (stoneware) Casserol set. It came today.

Pete:

I think that is great of Corning Ware. Nicely done.

I don't care what others have posted in reply to your post. You had a
problem, and a US Corporation responded to correct YOUR problem; to make
YOU satisfied with a gloat on the Internet.

Reminds me of a story from my youth (1950's):
Some kid was rumored to have purchased a Hostess brand cup-cake and
discovered the "cream" filling was a very small blob instead of the
larger blob all kids crave. Kid complains, and local Hostess bakery
gives kid month supply of cup-cakes. (The exact amount of free cup-cakes
depends on how far down the rumor mill you were. I just don't think a
years supply is realistic.)

Next thing to happen, massive number of kids in Detroit area are swarming
to buy Hostess cup-cakes after school hoping they too can find a cup-cake
with a very small, or non-existent, cream filling. No one ever did find
a second ill make Hostess cup-cake. I guess it was only the end of that
one production run.

If this happened today, just how many kids would question if the rumor
wasn't started by the local bakery themselves just to boost sales.

Phil

JC

"J. Clarke"

in reply to [email protected] on 22/07/2008 10:55 PM

22/07/2008 9:04 PM

FrozenNorth wrote:
> [email protected] wrote:
>
>>
>> My kitchen counter tops are wood and are the only way this is wood
>> related.
>>
>> I had made a chocolate pie with wafer crust in a Corningware pie
>> plate (using a wooden counter top as support). A few days later I
>> took it out of the fridge, laid it on the wooden counter (for
>> support) and a large part of the side of the Corningware plate fell
>> off in pieces. These pieces were supported by the wooden counter
>> top. Some of those pieces were extremely sharp. This and other
>> Corningware stuff was bought maybe 30 yrs ago and came with a
>> lifetime guarantee.
>>
>> Wrote to Corningware explaining the problem. They called me
>> back -
>> we talked and they sent me a replacement pie plate. They also
>> offered
>> a new (stoneware) Casserol set. It came today.
>>
>> It is sittting on my wooden counter top (for support) as we write
>> this. I know this isn't as woodsy as it should be in this group,
>> but I need to gloat over this and someone needs to hear a positive
>> story about Corningware.
>>
>> Oh yeah, I'm writing this at my wooden Pc desk that I made.
>>
> Corningware is cheap crap.

If you call pyroceram developed for Air Force reentry vehicles cheap
crap.

--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

LH

"Lew Hodgett"

in reply to [email protected] on 22/07/2008 10:55 PM

22/07/2008 11:14 PM

<[email protected]> wrote:

> Wrote to Corningware explaining the problem. They called me back -
> we talked and they sent me a replacement pie plate. They also
> offered
> a new (stoneware) Casserol set. It came today.
<snip>

> I need to gloat over this and someone needs to hear a positive
> story
> about Corningware.


Cheaper than a lawsuit.

Lew


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