Just read on another forum that Lowes and Woodcraft are coming to
Canada! What do you think of this? I think it is great news -
especially Woodcraft, because I am getting fed up with just going to
Lee Valley. Time for some choice! I just checked Lowes site and it is
already announced there. Checked Woodcraft site but couldn't find any
info' yet. Can't wait!
In article <[email protected]>,
Matt Cos <[email protected]> wrote:
> A lot of the tools are poor quality
Anything specific? My experience with LV tools is just the opposite. I
consider them to be an excellent value.
In article <[email protected]>,
Matt Cos <[email protected]> wrote:
> - LV Hammer - massive advertising on this quite a while ago - small
> hammer, head came loose on my straight away and later the shaft broke.
> Had a look at the one on display and there were gaps in the top where
> the handle goes in the head. They are cheap imports.
You may have got a dud. I assume you contacted LV and they replaced
it/refunded your money? I haven't used it, so can't comment.
> - Life-time screwdrivers they adverstise - I guess they will last a
> lifetime, if you keep taking them back. The head twisted off mine.
The site says "These screwdrivers come with a lifetime guarantee when
used for driving screws (as opposed to chipping concrete or random use
as a pry bar) and will be cheerfully replaced free of charge as
required." Pretty clear to me.
> - Engineers squares - haven't seen one yet that is accurate
Haven't used, can't comment.
> - New Veritas Mk 2 honing guide - not able to hold my chisels; they
> just skew in the holder so I took it back.
Works with my chisels and plane blades to my satisfaction.
That's four tools. You said "A lot of the tools are poor quality, they
make them look good with their pictures."
As I said, your experience contrasts sharply with mine, and I have a
"lot" of their tools.
In article <[email protected]>, Frank
Drackman <[email protected]> wrote:
> I like LV also but give the guys a break. He listed four tools and specific
> problems with each. How many would he need to list before you were
> satisfied.
If I were to consider four tools to equal "lots", then he'd have to
list no more.
In article <[email protected]>, Mark & Juanita
<[email protected]> wrote:
> GTA?
Greater Toronto Area.
The one part of Canada everyone else agrees we can laugh at.
In article <[email protected]>, Oleg Lego
<[email protected]> wrote:
> How many Torontonians does it take to change a light bulb?
Two. One to change the bulb and one to check and see if New York does
it the same way.
On Fri, 07 Apr 2006 23:32:06 -0600, Oleg Lego <[email protected]> wrote:
>The Mark & Juanita entity posted thusly:
>
>>On Fri, 7 Apr 2006 12:27:14 -0400, "Eric Tonks"
>><etonks@sunstormADD-DOT-COM> wrote:
>>
>>>My Lee Valley shipment was delivered right to my door in the GTA.
>>>
>>
>>GTA?
>
>How many Torontonians does it take to change a light bulb?
>
>One. All he has to do is hold it while the universe revolves around
>him.
>
>That's Greater Toronto Area. They expect you to know that. Please pay
>attention in future.
My apologies; I will try to keep up in the future.
/Begin malignant narcissist
How can the world revolve around *them* when it really revolves around
*me*?
/End malignant narcissist
For the humor impaired, that last comment was a joke, I say that was a
joke son.
+--------------------------------------------------------------------------------+
If you're gonna be dumb, you better be tough
+--------------------------------------------------------------------------------+
Lobby Dosser wrote:
>
> Could you trade us a Lee Valley? I'm getting fed up with Woodcraft.
LV isn't all that it is cracked up to be. As has been stated on this
thread, they have lots of gimmicks and gadgets. A lot of the tools are
poor quality, they make them look good with their pictures. Most of
their stuff is made in places like China and India. If it doesn't say
made in USA or Canada in the catalogue, chances are that is where it
comes from. Yes, they are good at taking stuff back when it breaks but
it's a pain in the a** going back and forth. I am sure Woodcraft has
its problems but at least it would give LV some competition and us
Canadians would have a better choice.
To answer Dave and Bob,
- LV Hammer - massive advertising on this quite a while ago - small
hammer, head came loose on my straight away and later the shaft broke.
Had a look at the one on display and there were gaps in the top where
the handle goes in the head. They are cheap imports.
- Life-time screwdrivers they adverstise - I guess they will last a
lifetime, if you keep taking them back. The head twisted off mine.
- Engineers squares - haven't seen one yet that is accurate
- New Veritas Mk 2 honing guide - not able to hold my chisels; they
just skew in the holder so I took it back.
These are not signs of quality. I can go on, but these are a few
samples.
In article <[email protected]>,
Michael Daly <[email protected]> wrote:
>
>On 8-Apr-2006, Dave Balderstone <dave@N_O_T_T_H_I_Sbalderstone.ca> wrote:
>
>> Two. One to change the bulb and one to check and see if New York does
>> it the same way.
>
>Three - you forgot about the guy checking how they do it in L.A. (That's
>Los Angeles for those who don't recognize cities/regions can be identified
>by initials).
No wonder things are less expensive 'up north'! In L.A. it takes _five_
people to change a light bulb -- one to do the task and four to 'share the
experience'.
<[email protected]> wrote in message
> I'm a customer of any company that delivers to my home. I have stopped
dealing
> with those who don't.
I believe Lee Valley gives the customer a choice of shipping methods.
The Mark & Juanita entity posted thusly:
>On Fri, 7 Apr 2006 12:27:14 -0400, "Eric Tonks"
><etonks@sunstormADD-DOT-COM> wrote:
>
>>My Lee Valley shipment was delivered right to my door in the GTA.
>>
>
>GTA?
How many Torontonians does it take to change a light bulb?
One. All he has to do is hold it while the universe revolves around
him.
That's Greater Toronto Area. They expect you to know that. Please pay
attention in future.
I bought their HSS wood drill bits. Wow, talk about sharp! Great quality.
Could not find similar at Lowes or HD or Ace.
"B Man" <[email protected]> wrote in message
news:[email protected]...
> Personally, I love Lee Valley's catelogs. I look forward to them. The
> Christmas one in particular. I end up getting a lot of stocking stuffers
> for the kids there. I think it's great.
>
> Sure, they're a tool store that has grown to include garden stuff.
> Frankly, I know a lot of woodworkers who are also into gardening (or their
> spouse is) - I think it's a good fit.
>
> That said, if you don't like the trinket stuff - DON"T BUY IT. Obviously,
> enough people do like it - if you go by the store around the holidays,
> half that stuff usually gets sold out by the beginning of December.
>
> I think Lee Valley is great. I certainly welcome Woodcraft and Lowes (I
> hate the Depo), but I will still be a pretty loyal Lee Valley customer.
> They've always done right by me. I've received updated manuals in the
> mail for products I've bought (without asking for them). I've received
> refund cheques when a price has dropped. I've received replacement parts
> for a product because they thought the original design was defective in
> some way. While LV is not the least expensive store in town, I have to
> believe that I've always got my money's worth. And when you look at the
> big picture (like those things I just mentioned) - that's customer service
> that is unheard of, and I appreciate it.
>
>
> Brian
>
>
> "Guess who" <[email protected]> wrote in message
> news:[email protected]...
>> On Thu, 06 Apr 2006 12:27:55 -0700, [email protected] wrote:
>>
>>>Compare this mandoline to Lee Valley's and the shipping is FREE.
>>>http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
>>>
>>>I have the Lee Valley tool which works great but I still feel ripped
>>>off.
>>
>> I stopped going to Lee Valley when they started selling yuppy toys
>> instead of tools. Hell, you can't work in the garden and get dirty
>> any more! Now I browse the catalogue, but it's like going to the flea
>> market. There's always a minute chance you'll see something among the
>> junk [I once got a great antique small yankee drill, mint, for a
>> dollar, and several planes for a dollar or two each]. Who needs a
>> gyroscope, or a long hose that attaches to your kitchen tap for
>> watering your houseplants without carrying around a nasty old watering
>> can? What happens when you disconnect the thing after every use? Do
>> you empty the hose, or leave it coiled around the kitchen tap and
>> greet every visitor in your rubber apron and gardening shoes?
>>
>
>
<[email protected]> wrote in message
>
> But you would be wrong.
> Priority Post just get's the parcel to the local post office faster. You
still
> have to pick it up.
Expedited Shipping Services
We are currently working on adding an automated expedited shipping
service to our Web site. However, if you would like to receive your order
faster, you may choose to upgrade your shipping method with one of our
courier services manually.
You have a choice of a courier. Try reading a little first.
My Lee Valley shipment was delivered right to my door in the GTA.
<[email protected]> wrote in message
news:[email protected]...
> On Thu, 06 Apr 2006 12:27:55 -0700, [email protected] wrote:
>
>>On 6 Apr 2006 12:14:27 -0700, "Matt Cos" <[email protected]> wrote:
>>
>>>Just read on another forum that Lowes and Woodcraft are coming to
>>>Canada! What do you think of this? I think it is great news -
>>>especially Woodcraft, because I am getting fed up with just going to
>>>Lee Valley. Time for some choice! I just checked Lowes site and it is
>>>already announced there. Checked Woodcraft site but couldn't find any
>>>info' yet. Can't wait!
>>
>>I agree. Maybe prices will come down.
>>
>>Compare this mandoline to Lee Valley's and the shipping is FREE.
>>http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
>>
>>I have the Lee Valley tool which works great but I still feel ripped off.
>>
>>City Chef is my favorite Canadian website.
>>
>>Tool porn for Chefs!
>
> And City Chef doesn't use the post office. They ship right to my door with
> Purilator.
> I have to drive to the post office and stand in line for 20 minutes (if
> I'm
> lucky) to pick up Lee Valley stuff. In December I waited in line for 40
> minutes.
> I have quit buying from all companies who use the post office for delivery
> including Lee Valley.
> I was a huge customer of Futureshop until they switched to the post
> office.
On Fri, 7 Apr 2006 15:45:36 -0400, "Upscale" <[email protected]> wrote:
><[email protected]> wrote in message
>> >If you don't believe me, than *YOU* call them at 1-800-267-8761
>> >
>> VERY RECENT development.
>> You certainly can't order from their website and have it delivered UPS.
>> I was not offered a choice of UPS in December. I asked.
>
>You're welcome. The next time you visit Toronto, drop over for a beer and we
>can start again. The internet lets people fall into arguments much too
>easily whereas meeting them in person makes that event much less likely.
>
I'm in BC.
I might take you up on the offer.:)
And I apologize for the Dumbass remark. This is just very frustrating.
I won't even go into rebates.
Futureshop refused to honor a $100 rebate because my mailing address is a PO
Box. The store manager finally went good for it. He is a nice guy.
But it says in small print right on the form they give you AFTER you make the
purchase that if your address is a PO Box you don't qualify for the rebates.
On Mon, 10 Apr 2006 13:26:44 -0400, "Robin Lee" <[email protected]> wrote:
>If "jimmy the shopper" has a PO box as an address
My FULL street address is included with every order.
In fact I put it ABOVE the BOX number just to make it clear to companies.
On Fri, 7 Apr 2006 14:49:53 -0400, "Upscale" <[email protected]> wrote:
>
><[email protected]> wrote in message
>> >
>> >I believe Lee Valley gives the customer a choice of shipping methods.
>> >
>> I don't think so.
>> That's the first question I ask.
>
>I do think so.
But you would be wrong.
Priority Post just get's the parcel to the local post office faster. You still
have to pick it up.
>http://www.leevalley.com/home/HelpPlaceOrder.aspx?c=1#Shipping
>
On Fri, 7 Apr 2006 12:27:14 -0400, "Eric Tonks" <etonks@sunstormADD-DOT-COM>
wrote:
>My Lee Valley shipment was delivered right to my door in the GTA.
>
Lucky you, you must get mail delivered to your home.
If your mailing address is a PO box like many small communities, or even new
communities, your parcels have to be picked up at the post office.
If I lived in a large community I would have more shopping options and wouldn't
mind so much.
Bosstools is great. They deliver right to my door.
I'm a customer of any company that delivers to my home. I have stopped dealing
with those who don't.
><[email protected]> wrote in message
>news:[email protected]...
>> On Thu, 06 Apr 2006 12:27:55 -0700, [email protected] wrote:
>>
>>>On 6 Apr 2006 12:14:27 -0700, "Matt Cos" <[email protected]> wrote:
>>>
>>>>Just read on another forum that Lowes and Woodcraft are coming to
>>>>Canada! What do you think of this? I think it is great news -
>>>>especially Woodcraft, because I am getting fed up with just going to
>>>>Lee Valley. Time for some choice! I just checked Lowes site and it is
>>>>already announced there. Checked Woodcraft site but couldn't find any
>>>>info' yet. Can't wait!
>>>
>>>I agree. Maybe prices will come down.
>>>
>>>Compare this mandoline to Lee Valley's and the shipping is FREE.
>>>http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
>>>
>>>I have the Lee Valley tool which works great but I still feel ripped off.
>>>
>>>City Chef is my favorite Canadian website.
>>>
>>>Tool porn for Chefs!
>>
>> And City Chef doesn't use the post office. They ship right to my door with
>> Purilator.
>> I have to drive to the post office and stand in line for 20 minutes (if
>> I'm
>> lucky) to pick up Lee Valley stuff. In December I waited in line for 40
>> minutes.
>> I have quit buying from all companies who use the post office for delivery
>> including Lee Valley.
>> I was a huge customer of Futureshop until they switched to the post
>> office.
>
In article <[email protected]>,
<[email protected]> wrote:
> Some companies will allow a FAX order using a CC but I don't think Lee Valley
> is
> one of them.
You're wrong. I'm looking at the order form in the catalog right now.
As for phone, they have a 1-800 number. 1-800-267-8767, dumbass.
<[email protected]> wrote in message
> >
> THERE IS NO WAY to order from Lee Valley using a CC and get the parcel
delivered
> to my house.
> What part of that DON'T you understand????
>
> Some companies will allow a FAX order using a CC but I don't think Lee
Valley is
> one of them.
At this point I'd hazard a guess that some very shrewd people at Lee Valley
Tools decided long ago that your business is just not worth the harassment
you'd put them through and decided to pretend they couldn't ship to your
door.
Makes sense to me. I certainly can't fathom what might make sense to you.
Have a good day.
On Fri, 7 Apr 2006 15:57:35 -0400, "Upscale" <[email protected]> wrote:
>> >I can have it shipped by mule from a brick and mortar STORE.
>> >That's the same with ANY store you DUMBASS.
>
>You're not too bright are you? Orders are shipped from Ottawa. The stores do
>not ship directly. As well, I've placed orders by phone using a credit card.
Not according to the Lee Valley rep I spoke with.
If you place an order through the 1-800 number the parcel will ONLY be delivered
by Canada Post. Because that is NOT a brick and mortar store.
If you order from a Store IT'S SHIPPED from the store, not the distribution
center.
Do you drink much Upscale? It certainly seems that way.
On Mon, 10 Apr 2006 16:54:17 -0400, "Robin Lee" <[email protected]> wrote:
>
><[email protected]> wrote in message
>news:[email protected]...
>
>>
>> Did you look up my order number. I guess not.
>> My street address is right on the top of every parcel you have sent me.
>They
>> still go to the post office.
>>
>> Your own 'Ship To' confirmation has my street address right on top.
>
>Hi Jimmy -
>
>Last public reply - but, I'd be glad to deal with you directly on this...
>
>If your address has "PO BOX xxx" in it - we can't use anything but Canada
>Post...
>
>Since your orders have been placed on the internet - you are in control of
>what address is entered. From the orders I have reviewed - there has been no
>"Shipping address" used, nor has there been a request to ignore or remove to
>"PO BOX xxx".
It wouldn't matter in this area. Like I said Canada Post does not do home
delivery here.
>You have requested catalogues, and you have returned a vase
>brush after it melted when you used it with xylene....but those are the only
>notes.
>
LOL! You would have to mention that. I expected if it could handle lacquer
thinner it would handle Xylene and when I phoned I took FULL responsibility for
being wrong.
I never even asked for a refund. I just suggested that a warning be added that
it was not suitable for all thinners. Xylene turned that container into a
pretzel.<g>
>While we can ship to you by FedEx or UPS, we would have to quote you exact
>shipping for those orders...the rates are significantly higher than we've
>allowed for in our pricing.
>
>For example, to ship a $10 book weighing 1 kg (2.2 pounds) to your
>residence would cost :
>
>$27.30 by FedEx ground
>$26.13 by UPS Standard ($41.29 Express)
>
>$11.97 by Canada Post (and, I would add - that's for delivery in 6 business
>days, which is pretty good for all the way across the country)
>
I will certainly check if I place another order.
Rob I loved Lee Valley but did make a change to other companies that have served
me well since.
I tend to be a very loyal customer and often buy things from a favorite supplier
even if they are cheaper elsewhere.
If they let me down you are first in line for my business if I can get
reasonable home delivery.
Thanks for the clarification.
On Fri, 7 Apr 2006 15:50:04 -0400, "Upscale" <[email protected]> wrote:
><[email protected]> wrote in message
>> On Fri, 07 Apr 2006 12:42:42 -0700, [email protected] wrote:
>>
>> Except as I understand it, I can't use a credit card to order over the
>phone at
>> a Lee Valley brick and mortar STORE.
>
>You're just full of negativity aren't you? Hey, it's your life. But, forget
>the offer of a beer, I see now that it would be completely wasted on you.
>
>Have a nice day, asshole.
>
THERE IS NO WAY to order from Lee Valley using a CC and get the parcel delivered
to my house.
What part of that DON'T you understand????
Some companies will allow a FAX order using a CC but I don't think Lee Valley is
one of them.
YOU DUMBASS!:)
<[email protected]> wrote in message
news:[email protected]...
> On Mon, 10 Apr 2006 13:26:44 -0400, "Robin Lee" <[email protected]>
wrote:
>
> >If "jimmy the shopper" has a PO box as an address - our hands are
tied...we
> >can only use Canada Post. It's not up to us...
>
> BTW 4 different courior companies have delivered to my home in the last
two
> months. So no it isn't out of your hands. You could use a different
courior
> other than Canada Post.
> It's YOUR business decision and I support that. But I refuse to support
any
> business who uses Canada Post when there are plenty of companies more than
> willing to deliver to my door
> Canada Post can't even provide a dolly to get the boxes to the car for
Christ
> sake.
> Your business might be first class Rob but your delivery is decidedly
third
> class.
Well "Jimmy" -
With respect - I disagree...
If your address is a PO box, then UPS or FEDEX will not accept the parcel
from us - as Canada Post will not take delivery of it... unless someone puts
postage on it. That's just the way it is - and we have no choice.
If you can give a shipping address that's a street address - then it's
usually no problem (and your shipping address can be completely different
from your billing address).
Having made exactly the same sort of trip to the CP depot many times
myself - I understand it can be frustrating. Sometimes parcels are left on
my doorstop, sometimes they're in the community box, and sometimes they're
2km away at a Pharmacy. You're beef's with Canada Post - not us. We have
enough difficulties with Canada Post ourselves...
Take a look at www.postalproblem.ca and then let me know if you think it's
MY business decision.
Cheers -
Rob
On 6 Apr 2006 12:14:27 -0700, "Matt Cos" <[email protected]> wrote:
>Just read on another forum that Lowes and Woodcraft are coming to
>Canada! What do you think of this? I think it is great news -
>especially Woodcraft, because I am getting fed up with just going to
>Lee Valley. Time for some choice! I just checked Lowes site and it is
>already announced there. Checked Woodcraft site but couldn't find any
>info' yet. Can't wait!
I agree. Maybe prices will come down.
Compare this mandoline to Lee Valley's and the shipping is FREE.
http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
I have the Lee Valley tool which works great but I still feel ripped off.
City Chef is my favorite Canadian website.
Tool porn for Chefs!
On Fri, 7 Apr 2006 15:28:34 -0400, "Upscale" <[email protected]> wrote:
><[email protected]> wrote in message
>> Been there done that with Lee Valley. They have no plans to switch away
>from the
>> 'cheap' Canada post. If your mailing address is a PO Box in Canada you pay
>the
>> same price as those who get home delivery but you have to drive to a post
>office
>> to get your stuff. Which means we get screwed.
>
>You like playing the poor put upon flake don't you? If as you say, you can't
>get
>Canada Post to deliver directly to your home (and I really don't blame them
>to be honest), then that's the fault of Canada Post and the limitations of a
>PO Box.
>
>All of that aside, I just called the Scarborough store in Toronto and
>explained the situation. They can and are willing to send orders in Canada
>by UPS. Naturally, UPS won't deliver to a PO Box, but they will deliver to a
>street address if you supply one. Got that flake?
>
>If you don't believe me, than *YOU* call them at 1-800-267-8761
>
VERY RECENT development.
You certainly can't order from their website and have it delivered UPS.
I was not offered a choice of UPS in December. I asked.
On Fri, 7 Apr 2006 15:28:34 -0400, "Upscale" <[email protected]> wrote:
>All of that aside, I just called the Scarborough store in Toronto and
>explained the situation. They can and are willing to send orders in Canada
>by UPS.
I see STORES are different from the website. So if I want to phone a STORE (long
distance) I can use anyone I want for delivery.
I can have it shipped by mule from a brick and mortar STORE.
That's the same with ANY store you DUMBASS.
On Mon, 10 Apr 2006 14:19:45 -0400, "Lee Michaels"
<leemichaels*nadaspam*@comcast.net> wrote:
>
>"Robin Lee" graciously replied
>>
>> "Lee Michaels" wrote
>>>
>>> Robin Lee checks in now and then. Why doesn't somebody put together a
>> post
>>> with his name in the title. He should spot it. Ask him directly about his
>>> shipping policies. He does a good job answering other questions. Let him
>>> respond to this one.
>>>
>>> Just a suggestion.
>>>
>>
>> Hi Lee -
>>
>> Yes - I do check in frequently...but have been out of the office.
>>
>> I'm perfectly willing to discuss just about anything... but will not
>> debate
>> specifics publicly with anonymous posters...it's a no win situation.
>> Particularly ones that are vulgar...
>>
>> If "jimmy the shopper" has a PO box as an address - our hands are
>> tied...we
>> can only use Canada Post. It's not up to us...
>>
>There ya go.
>
>Ask, and ye shall receive.
>
>Takin' my advice.......
>
>Uhh......., Robin, how about a Lee Valley gift certificate??
How much money have you spent at Lee Valley?
Post an order number so Rob can see that you're not just news group hot air
looking for a free handout.<g>
<[email protected]> wrote in message
> >If you don't believe me, than *YOU* call them at 1-800-267-8761
> >
> VERY RECENT development.
> You certainly can't order from their website and have it delivered UPS.
> I was not offered a choice of UPS in December. I asked.
You're welcome. The next time you visit Toronto, drop over for a beer and we
can start again. The internet lets people fall into arguments much too
easily whereas meeting them in person makes that event much less likely.
<[email protected]> wrote in message
> Been there done that with Lee Valley. They have no plans to switch away
from the
> 'cheap' Canada post. If your mailing address is a PO Box in Canada you pay
the
> same price as those who get home delivery but you have to drive to a post
office
> to get your stuff. Which means we get screwed.
You like playing the poor put upon flake don't you? If as you say, you can't
get
Canada Post to deliver directly to your home (and I really don't blame them
to be honest), then that's the fault of Canada Post and the limitations of a
PO Box.
All of that aside, I just called the Scarborough store in Toronto and
explained the situation. They can and are willing to send orders in Canada
by UPS. Naturally, UPS won't deliver to a PO Box, but they will deliver to a
street address if you supply one. Got that flake?
If you don't believe me, than *YOU* call them at 1-800-267-8761
On Fri, 7 Apr 2006 14:57:04 -0400, "Upscale" <[email protected]> wrote:
><[email protected]> wrote in message
>>
>> But you would be wrong.
>> Priority Post just get's the parcel to the local post office faster. You
>still
>> have to pick it up.
>
> Expedited Shipping Services
> We are currently working on adding an automated expedited shipping
>service to our Web site. However, if you would like to receive your order
>faster, you may choose to upgrade your shipping method with one of our
>courier services manually.
>
>
>You have a choice of a courier. Try reading a little first.
>
Yes you do. PRIORITY POST.
You still have to pick up from the post office if your mailing address is a PO
Box.
Are you really a dumbass or do you just play one on usenet?
"Matt Cos" <[email protected]> wrote:
> Just read on another forum that Lowes and Woodcraft are coming to
> Canada! What do you think of this? I think it is great news -
> especially Woodcraft, because I am getting fed up with just going to
> Lee Valley.
Could you trade us a Lee Valley? I'm getting fed up with Woodcraft.
"Upscale" <[email protected]> wrote in message
news:[email protected]...
>
> <[email protected]> wrote in message
>> >
>> >I believe Lee Valley gives the customer a choice of shipping methods.
>> >
>> I don't think so.
>> That's the first question I ask.
>
> I do think so.
> http://www.leevalley.com/home/HelpPlaceOrder.aspx?c=1#Shipping
>
>
Robin Lee checks in now and then. Why doesn't somebody put together a post
with his name in the title. He should spot it. Ask him directly about his
shipping policies. He does a good job answering other questions. Let him
respond to this one.
Just a suggestion.
"Robin Lee" graciously replied
>
> "Lee Michaels" wrote
>>
>> Robin Lee checks in now and then. Why doesn't somebody put together a
> post
>> with his name in the title. He should spot it. Ask him directly about his
>> shipping policies. He does a good job answering other questions. Let him
>> respond to this one.
>>
>> Just a suggestion.
>>
>
> Hi Lee -
>
> Yes - I do check in frequently...but have been out of the office.
>
> I'm perfectly willing to discuss just about anything... but will not
> debate
> specifics publicly with anonymous posters...it's a no win situation.
> Particularly ones that are vulgar...
>
> If "jimmy the shopper" has a PO box as an address - our hands are
> tied...we
> can only use Canada Post. It's not up to us...
>
There ya go.
Ask, and ye shall receive.
Takin' my advice.......
Uhh......., Robin, how about a Lee Valley gift certificate??
Or the winning numbers to the lottery?
Or something....
<[email protected]> wrote in message
> >
> >I believe Lee Valley gives the customer a choice of shipping methods.
> >
> I don't think so.
> That's the first question I ask.
I do think so.
http://www.leevalley.com/home/HelpPlaceOrder.aspx?c=1#Shipping
On Fri, 7 Apr 2006 13:43:47 -0400, "Upscale" <[email protected]> wrote:
><[email protected]> wrote in message
>> I'm a customer of any company that delivers to my home. I have stopped
>dealing
>> with those who don't.
>
>I believe Lee Valley gives the customer a choice of shipping methods.
>
I don't think so.
That's the first question I ask.
In article <[email protected]>,
<[email protected]> wrote:
> That is NOT one of the stores.
You didn't say "store", you said "Some companies will allow a FAX order
using a CC but I don't think Lee Valley is one of them."
You're wrong.
On Fri, 07 Apr 2006 16:26:12 -0600, Dave Balderstone
<dave@N_O_T_T_H_I_Sbalderstone.ca> wrote:
>In article <[email protected]>,
><[email protected]> wrote:
>
>> Some companies will allow a FAX order using a CC but I don't think Lee Valley
>> is
>> one of them.
>
>You're wrong.
I don't think so.
>I'm looking at the order form in the catalog right now.
>As for phone, they have a 1-800 number. 1-800-267-8767, dumbass.
That is NOT one of the stores.
On Fri, 7 Apr 2006 16:07:41 -0400, "Upscale" <[email protected]> wrote:
><[email protected]> wrote in message
>> >
>> THERE IS NO WAY to order from Lee Valley using a CC and get the parcel
>delivered
>> to my house.
>> What part of that DON'T you understand????
>>
>> Some companies will allow a FAX order using a CC but I don't think Lee
>Valley is
>> one of them.
>
>At this point I'd hazard a guess
Isn't that what you have been doing all along?
Let me repeat NO ONE in my town, or probably any town in Canada, who has a PO
BOX for a mailing address can have a parcel delivered directly from Lee Valley
to their home.
On Thu, 06 Apr 2006 12:27:55 -0700, [email protected] wrote:
>On 6 Apr 2006 12:14:27 -0700, "Matt Cos" <[email protected]> wrote:
>
>>Just read on another forum that Lowes and Woodcraft are coming to
>>Canada! What do you think of this? I think it is great news -
>>especially Woodcraft, because I am getting fed up with just going to
>>Lee Valley. Time for some choice! I just checked Lowes site and it is
>>already announced there. Checked Woodcraft site but couldn't find any
>>info' yet. Can't wait!
>
>I agree. Maybe prices will come down.
>
>Compare this mandoline to Lee Valley's and the shipping is FREE.
>http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
>
>I have the Lee Valley tool which works great but I still feel ripped off.
>
>City Chef is my favorite Canadian website.
>
>Tool porn for Chefs!
And City Chef doesn't use the post office. They ship right to my door with
Purilator.
I have to drive to the post office and stand in line for 20 minutes (if I'm
lucky) to pick up Lee Valley stuff. In December I waited in line for 40 minutes.
I have quit buying from all companies who use the post office for delivery
including Lee Valley.
I was a huge customer of Futureshop until they switched to the post office.
<[email protected]> wrote in message
news:[email protected]...
>
> Did you look up my order number. I guess not.
> My street address is right on the top of every parcel you have sent me.
They
> still go to the post office.
>
> Your own 'Ship To' confirmation has my street address right on top.
Hi Jimmy -
Last public reply - but, I'd be glad to deal with you directly on this...
If your address has "PO BOX xxx" in it - we can't use anything but Canada
Post...
Since your orders have been placed on the internet - you are in control of
what address is entered. From the orders I have reviewed - there has been no
"Shipping address" used, nor has there been a request to ignore or remove to
"PO BOX xxx". You have requested catalogues, and you have returned a vase
brush after it melted when you used it with xylene....but those are the only
notes.
While we can ship to you by FedEx or UPS, we would have to quote you exact
shipping for those orders...the rates are significantly higher than we've
allowed for in our pricing.
For example, to ship a $10 book weighing 1 kg (2.2 pounds) to your
residence would cost :
$27.30 by FedEx ground
$26.13 by UPS Standard ($41.29 Express)
$11.97 by Canada Post (and, I would add - that's for delivery in 6 business
days, which is pretty good for all the way across the country)
Cheers -
Rob
<[email protected]> wrote in message
> >
> >I see STORES are different from the website. So if I want to phone a
STORE (long
> >distance) I can use anyone I want for delivery.
>
> Except as I understand it, I can't use a credit card to order over the
phone at
> a Lee Valley brick and mortar STORE.
Ahh, now the problem comes to light. You don't understand things very well.
Why didn't you say so? Hey, there's no shame in needing things explained to
you. Every six year old needs an explanation now and then. *You* just happen
to need more explanation than most.
> >I can have it shipped by mule from a brick and mortar STORE.
> >That's the same with ANY store you DUMBASS.
You're not too bright are you? Orders are shipped from Ottawa. The stores do
not ship directly. As well, I've placed orders by phone using a credit card.
What excuse do you have now? (aside from needing extensive explanations for
every step of the ordering process)
<[email protected]> wrote in message
> On Fri, 07 Apr 2006 12:42:42 -0700, [email protected] wrote:
>
> Except as I understand it, I can't use a credit card to order over the
phone at
> a Lee Valley brick and mortar STORE.
You're just full of negativity aren't you? Hey, it's your life. But, forget
the offer of a beer, I see now that it would be completely wasted on you.
Have a nice day, asshole.
On Fri, 07 Apr 2006 12:42:42 -0700, [email protected] wrote:
>On Fri, 7 Apr 2006 15:28:34 -0400, "Upscale" <[email protected]> wrote:
>
>>All of that aside, I just called the Scarborough store in Toronto and
>>explained the situation. They can and are willing to send orders in Canada
>>by UPS.
>
>I see STORES are different from the website. So if I want to phone a STORE (long
>distance) I can use anyone I want for delivery.
Except as I understand it, I can't use a credit card to order over the phone at
a Lee Valley brick and mortar STORE.
>I can have it shipped by mule from a brick and mortar STORE.
>That's the same with ANY store you DUMBASS.
On Mon, 10 Apr 2006 15:06:39 -0400, "Robin Lee" <[email protected]> wrote:
>Well "Jimmy" -
>
>With respect - I disagree...
>
>If your address is a PO box, then UPS or FEDEX will not accept the parcel
>from us - as Canada Post will not take delivery of it... unless someone puts
>postage on it. That's just the way it is - and we have no choice.
>
>If you can give a shipping address that's a street address - then it's
>usually no problem (and your shipping address can be completely different
>from your billing address).
Did you look up my order number. I guess not.
My street address is right on the top of every parcel you have sent me. They
still go to the post office.
Your own 'Ship To' confirmation has my street address right on top.
On Mon, 10 Apr 2006 15:06:39 -0400, "Robin Lee" <[email protected]> wrote:
>If you can give a shipping address that's a street address - then it's
>usually no problem (and your shipping address can be completely different
>from your billing address).
This is NOT true, at least not here.
If I leave off the PO Box and you ship with Canada Post they will RETURN the
parcel as no valid address.
Futureshop suggested I leave off the PO Box and only list my street address and
the blender I ordered was sent back by the post office as address unknown.
Future shop uses the identical service you do at least as far as I can tell.
Priority post told me that if you live in an area that get's it's mail in a PO
Box that is the ONLY address they consider valid.
On Fri, 07 Apr 2006 05:32:46 -0700, Ralph E Lindberg <[email protected]> wrote:
>In article <[email protected]>,
> "Matt Cos" <[email protected]> wrote:
>
>> Just read on another forum that Lowes and Woodcraft are coming to
>> Canada! What do you think of this? I think it is great news -
>> especially Woodcraft, because I am getting fed up with just going to
>> Lee Valley. Time for some choice! I just checked Lowes site and it is
>> already announced there. Checked Woodcraft site but couldn't find any
>> info' yet. Can't wait!
>>
>
> Woodcraft could be useful, but Lowes? I take it your area does not
>have a Home Depot (not that HD is actually better then Lowes, they carry
>mostly similar stuff)
> I take it you area doesn't have House of Tools or Canadian Tire either.
We have KMS tools which is usually much cheaper than House of Tools.
There is Bosstools online as well but they carry very little in the way of hand
tools.
I just wish Lee Valley would stop using the post office for delivery. I won't
buy again until the do.
Personally, I love Lee Valley's catelogs. I look forward to them. The
Christmas one in particular. I end up getting a lot of stocking stuffers
for the kids there. I think it's great.
Sure, they're a tool store that has grown to include garden stuff. Frankly,
I know a lot of woodworkers who are also into gardening (or their spouse
is) - I think it's a good fit.
That said, if you don't like the trinket stuff - DON"T BUY IT. Obviously,
enough people do like it - if you go by the store around the holidays, half
that stuff usually gets sold out by the beginning of December.
I think Lee Valley is great. I certainly welcome Woodcraft and Lowes (I
hate the Depo), but I will still be a pretty loyal Lee Valley customer.
They've always done right by me. I've received updated manuals in the mail
for products I've bought (without asking for them). I've received refund
cheques when a price has dropped. I've received replacement parts for a
product because they thought the original design was defective in some way.
While LV is not the least expensive store in town, I have to believe that
I've always got my money's worth. And when you look at the big picture
(like those things I just mentioned) - that's customer service that is
unheard of, and I appreciate it.
Brian
"Guess who" <[email protected]> wrote in message
news:[email protected]...
> On Thu, 06 Apr 2006 12:27:55 -0700, [email protected] wrote:
>
>>Compare this mandoline to Lee Valley's and the shipping is FREE.
>>http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
>>
>>I have the Lee Valley tool which works great but I still feel ripped off.
>
> I stopped going to Lee Valley when they started selling yuppy toys
> instead of tools. Hell, you can't work in the garden and get dirty
> any more! Now I browse the catalogue, but it's like going to the flea
> market. There's always a minute chance you'll see something among the
> junk [I once got a great antique small yankee drill, mint, for a
> dollar, and several planes for a dollar or two each]. Who needs a
> gyroscope, or a long hose that attaches to your kitchen tap for
> watering your houseplants without carrying around a nasty old watering
> can? What happens when you disconnect the thing after every use? Do
> you empty the hose, or leave it coiled around the kitchen tap and
> greet every visitor in your rubber apron and gardening shoes?
>
On 8-Apr-2006, Dave Balderstone <dave@N_O_T_T_H_I_Sbalderstone.ca> wrote:
> Two. One to change the bulb and one to check and see if New York does
> it the same way.
Three - you forgot about the guy checking how they do it in L.A. (That's
Los Angeles for those who don't recognize cities/regions can be identified
by initials).
It's funny how so many Torontonians compare themselves either to New York
(finance centre, art, theatre etc) or L.A. (film etc) when it's really mostly
like Chicago (mid-continent Great Lakes city - one used to smell from the
cattle trade, the other is called Hogtown for similar reasons etc).
Mike
On Fri, 07 Apr 2006 20:53:45 -0700, Mark & Juanita <[email protected]> wrote:
>On Fri, 7 Apr 2006 12:27:14 -0400, "Eric Tonks"
><etonks@sunstormADD-DOT-COM> wrote:
>
>>My Lee Valley shipment was delivered right to my door in the GTA.
>>
>
>GTA?
>
greater toronto area
In article <[email protected]>,
"Matt Cos" <[email protected]> wrote:
> Just read on another forum that Lowes and Woodcraft are coming to
> Canada! What do you think of this? I think it is great news -
> especially Woodcraft, because I am getting fed up with just going to
> Lee Valley. Time for some choice! I just checked Lowes site and it is
> already announced there. Checked Woodcraft site but couldn't find any
> info' yet. Can't wait!
>
Woodcraft could be useful, but Lowes? I take it your area does not
have a Home Depot (not that HD is actually better then Lowes, they carry
mostly similar stuff)
I take it you area doesn't have House of Tools or Canadian Tire either.
--
--------------------------------------------------------
Personal e-mail is the n7bsn but at amsat.org
This posting address is a spam-trap and seldom read
RV and Camping FAQ can be found at
http://www.ralphandellen.us/rv
In article <[email protected]>,
[email protected] wrote:
>
> We have KMS tools which is usually much cheaper than House of Tools.
> ...
That tells me a lot about where you live, so (as long as it's not
Kamloops) have you tried Woodchips over in Coquitlam?, they really
aren't far from the KMS
--
--------------------------------------------------------
Personal e-mail is the n7bsn but at amsat.org
This posting address is a spam-trap and seldom read
RV and Camping FAQ can be found at
http://www.ralphandellen.us/rv
On Mon, 10 Apr 2006 13:26:44 -0400, "Robin Lee" <[email protected]> wrote:
>
>"Lee Michaels" <leemichaels*nadaspam*@comcast.net> wrote in message
>news:[email protected]...
>
>(snip)
>
>
>>
>> Robin Lee checks in now and then. Why doesn't somebody put together a
>post
>> with his name in the title. He should spot it. Ask him directly about his
>> shipping policies. He does a good job answering other questions. Let him
>> respond to this one.
>>
>> Just a suggestion.
>>
>
>Hi Lee -
>
>Yes - I do check in frequently...but have been out of the office.
>
>I'm perfectly willing to discuss just about anything... but will not debate
>specifics publicly with anonymous posters...it's a no win situation.
>Particularly ones that are vulgar...
>
>If "jimmy the shopper" has a PO box as an address - our hands are tied...we
>can only use Canada Post. It's not up to us...
>
In addition.
Mark's deliver to my PO BOX as well. Their system is set up to drop at the post
office if a PO BOX is in the address. If I remove the PO BOX address from the
order they can't process it because it doesn't match my CC address.
I asked them if there was any solution and they found one.
Now I email my order with a notice asking that the POBOX be ignored for delivery
and they deliver right to my house.
$5 any order.
So as you see some companies DO put their customers first.
I spent $1200 at Mark's this winter. I buy almost all my clothes from them.
On Mon, 10 Apr 2006 13:26:44 -0400, "Robin Lee" <[email protected]> wrote:
>If "jimmy the shopper" has a PO box as an address - our hands are tied...we
>can only use Canada Post. It's not up to us...
BTW 4 different courior companies have delivered to my home in the last two
months. So no it isn't out of your hands. You could use a different courior
other than Canada Post.
It's YOUR business decision and I support that. But I refuse to support any
business who uses Canada Post when there are plenty of companies more than
willing to deliver to my door
Canada Post can't even provide a dolly to get the boxes to the car for Christ
sake.
Your business might be first class Rob but your delivery is decidedly third
class.
"Dave Balderstone" <dave@N_O_T_T_H_I_Sbalderstone.ca> wrote in message
news:060420061823062241%dave@N_O_T_T_H_I_Sbalderstone.ca...
> In article <[email protected]>,
> Matt Cos <[email protected]> wrote:
>
>> - LV Hammer - massive advertising on this quite a while ago - small
>> hammer, head came loose on my straight away and later the shaft broke.
>> Had a look at the one on display and there were gaps in the top where
>> the handle goes in the head. They are cheap imports.
>
> You may have got a dud. I assume you contacted LV and they replaced
> it/refunded your money? I haven't used it, so can't comment.
>
>> - Life-time screwdrivers they adverstise - I guess they will last a
>> lifetime, if you keep taking them back. The head twisted off mine.
>
> The site says "These screwdrivers come with a lifetime guarantee when
> used for driving screws (as opposed to chipping concrete or random use
> as a pry bar) and will be cheerfully replaced free of charge as
> required." Pretty clear to me.
>
>> - Engineers squares - haven't seen one yet that is accurate
>
> Haven't used, can't comment.
>
>> - New Veritas Mk 2 honing guide - not able to hold my chisels; they
>> just skew in the holder so I took it back.
>
> Works with my chisels and plane blades to my satisfaction.
>
> That's four tools. You said "A lot of the tools are poor quality, they
> make them look good with their pictures."
>
> As I said, your experience contrasts sharply with mine, and I have a
> "lot" of their tools.
I like LV also but give the guys a break. He listed four tools and specific
problems with each. How many would he need to list before you were
satisfied.
"Lee Michaels" <leemichaels*nadaspam*@comcast.net> wrote in message
news:[email protected]...
(snip)
>
> Robin Lee checks in now and then. Why doesn't somebody put together a
post
> with his name in the title. He should spot it. Ask him directly about his
> shipping policies. He does a good job answering other questions. Let him
> respond to this one.
>
> Just a suggestion.
>
Hi Lee -
Yes - I do check in frequently...but have been out of the office.
I'm perfectly willing to discuss just about anything... but will not debate
specifics publicly with anonymous posters...it's a no win situation.
Particularly ones that are vulgar...
If "jimmy the shopper" has a PO box as an address - our hands are tied...we
can only use Canada Post. It's not up to us...
Cheers -
Rob
On Fri, 7 Apr 2006 15:00:02 -0400, "Lee Michaels"
<leemichaels*nadaspam*@comcast.net> wrote:
>
>"Upscale" <[email protected]> wrote in message
>news:[email protected]...
>>
>> <[email protected]> wrote in message
>>> >
>>> >I believe Lee Valley gives the customer a choice of shipping methods.
>>> >
>>> I don't think so.
>>> That's the first question I ask.
>>
>> I do think so.
>> http://www.leevalley.com/home/HelpPlaceOrder.aspx?c=1#Shipping
>>
>>
>
>Robin Lee checks in now and then. Why doesn't somebody put together a post
>with his name in the title. He should spot it. Ask him directly about his
>shipping policies.
Been there done that with Lee Valley. They have no plans to switch away from the
'cheap' Canada post. If your mailing address is a PO Box in Canada you pay the
same price as those who get home delivery but you have to drive to a post office
to get your stuff. Which means we get screwed.
>He does a good job answering other questions. Let him
>respond to this one.
>
>Just a suggestion.
>
>
>
On Mon, 10 Apr 2006 13:26:44 -0400, "Robin Lee" <[email protected]> wrote:
>
>"Lee Michaels" <leemichaels*nadaspam*@comcast.net> wrote in message
>news:[email protected]...
>
>(snip)
>
>
>>
>> Robin Lee checks in now and then. Why doesn't somebody put together a
>post
>> with his name in the title. He should spot it. Ask him directly about his
>> shipping policies. He does a good job answering other questions. Let him
>> respond to this one.
>>
>> Just a suggestion.
>>
>
>Hi Lee -
>
>Yes - I do check in frequently...but have been out of the office.
>
>I'm perfectly willing to discuss just about anything... but will not debate
>specifics publicly with anonymous posters...it's a no win situation.
>Particularly ones that are vulgar...
>
Look it up Rob. ON 12806032
I think that was my last order. The jar on the paint sprayer arrived smashed. No
biggie because I have 30 just like it but it was my last straw with Canada Post.
I have had no problems with your staff.
I politely asked last year if I could get home delivery and was told no...end of
story.
I wasn't rude or vulgar until the likes of Upscale called me a liar.
>If "jimmy the shopper" has a PO box as an address - our hands are tied...we
>can only use Canada Post. It's not up to us...
>
>Cheers -
>
>Rob
>
>
>
>
>
>
On Fri, 7 Apr 2006 12:27:14 -0400, "Eric Tonks"
<etonks@sunstormADD-DOT-COM> wrote:
>My Lee Valley shipment was delivered right to my door in the GTA.
>
GTA?
+--------------------------------------------------------------------------------+
If you're gonna be dumb, you better be tough
+--------------------------------------------------------------------------------+
"Matt Cos" <[email protected]> wrote in message
>. A lot of the tools are
> poor quality, they make them look good with their pictures.
Really? A lot of them? Which ones have let you down?
--
Bob
Travel and Astronomy Photos
http://www3.sympatico.ca/bomo
On Thu, 06 Apr 2006 12:27:55 -0700, [email protected] wrote:
>Compare this mandoline to Lee Valley's and the shipping is FREE.
>http://citychef.ca/xcart/customer/product.php?productid=18110&cat=&page=1
>
>I have the Lee Valley tool which works great but I still feel ripped off.
I stopped going to Lee Valley when they started selling yuppy toys
instead of tools. Hell, you can't work in the garden and get dirty
any more! Now I browse the catalogue, but it's like going to the flea
market. There's always a minute chance you'll see something among the
junk [I once got a great antique small yankee drill, mint, for a
dollar, and several planes for a dollar or two each]. Who needs a
gyroscope, or a long hose that attaches to your kitchen tap for
watering your houseplants without carrying around a nasty old watering
can? What happens when you disconnect the thing after every use? Do
you empty the hose, or leave it coiled around the kitchen tap and
greet every visitor in your rubber apron and gardening shoes?
"Matt Cos" <[email protected]> wrote in message
news:[email protected]...
> To answer Dave and Bob,
> - LV Hammer - massive advertising on this quite a while ago - small
> hammer, head came loose on my straight away and later the shaft broke.
> Had a look at the one on display and there were gaps in the top where
> the handle goes in the head. They are cheap imports.
> - Life-time screwdrivers they adverstise - I guess they will last a
> lifetime, if you keep taking them back. The head twisted off mine.
> - Engineers squares - haven't seen one yet that is accurate
> - New Veritas Mk 2 honing guide - not able to hold my chisels; they
> just skew in the holder so I took it back.
>
> These are not signs of quality. I can go on, but these are a few
> samples.
>
Sounds more like bad luck than bad tools. I sink more of my income into that
evil store than I care to admit, and am continually impressed by the quality
of their tools...and they get a hell of a workout around here.
--
Bob
Travel and Astronomy Photos
http://www3.sympatico.ca/bomo
[email protected] (Robert Bonomi) wrote:
> In article <[email protected]>,
> Michael Daly <[email protected]> wrote:
>>
>>On 8-Apr-2006, Dave Balderstone <dave@N_O_T_T_H_I_Sbalderstone.ca>
>>wrote:
>>
>>> Two. One to change the bulb and one to check and see if New York
>>> does it the same way.
>>
>>Three - you forgot about the guy checking how they do it in L.A.
>>(That's Los Angeles for those who don't recognize cities/regions can
>>be identified by initials).
>
> No wonder things are less expensive 'up north'! In L.A. it takes
> _five_ people to change a light bulb -- one to do the task and four to
> 'share the experience'.
If it is a flourescent bulb, you'll need at least one more to file the
environmental impact statement and, since you're in California, maybe a
lawyer.