I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
just stopped today. I received it this January. It just quit after abut
20 seconds of use, Nothing real hard.
I have never dealt with Porter Cable service. Does anyone have any
experience with their service? I am hoping they will let me return it to
one of the service centers, and they will replace it. Do you think I am
being to optimistic?
Thanks
Check your breaker.
Scott Willett wrote:
> I have used my brand new Porter Cable 7518 router maybe 5 times.
Well it
> just stopped today. I received it this January. It just quit after
abut
> 20 seconds of use, Nothing real hard.
>
>
>
> I have never dealt with Porter Cable service. Does anyone have any
> experience with their service? I am hoping they will let me return
it to
> one of the service centers, and they will replace it. Do you think I
am
> being to optimistic?
>
>
>
> Thanks
I bought it from Amazon
I am toast
Thank
Scott
"Leon" <[email protected]> wrote in message
news:[email protected]...
>
> "Scott Willett" <[email protected]> wrote in message
> news:[email protected]...
>
>>
>> I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
>> just stopped today. I received it this January. It just quit after
>> abut 20 seconds of use, Nothing real hard.
>>
>>
>>
>> I have never dealt with Porter Cable service. Does anyone have any
>> experience with their service? I am hoping they will let me return it to
>> one of the service centers, and they will replace it. Do you think I am
>> being to optimistic?
>
> Way over optomistic. They will surely want you to leave it for repairs.
> Better, take it back to your dealer for an exchange.
>
>
>
>
>
"Scott Willett" <[email protected]> wrote in message
>
> I have never dealt with Porter Cable service. Does anyone have any
> experience with their service? I am hoping they will let me return it to
> one of the service centers, and they will replace it. Do you think I am
> being to optimistic?
>
Service centers usually only fix things. Check the return policy of the
place you bought it. They may exchange it.
"Scott Willett" <[email protected]> wrote in message
news:[email protected]...
>
> I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
> just stopped today. I received it this January. It just quit after abut
> 20 seconds of use, Nothing real hard.
>
>
>
> I have never dealt with Porter Cable service. Does anyone have any
> experience with their service? I am hoping they will let me return it to
> one of the service centers, and they will replace it. Do you think I am
> being to optimistic?
Way over optomistic. They will surely want you to leave it for repairs.
Better, take it back to your dealer for an exchange.
"Scott Willett" <[email protected]> wrote in
news:[email protected]:
> I bought it from Amazon
>
> I am toast
>
You say that because...?
Just a quick follow-up
The problem was easily fixed, while I waited at the Porter Cable repair
center in the ATL GA area (Forrest Park). The issue was a simple soldered
connection came undone.
The service people were great.
Scott
Woodstock GA
"Scott Willett" <[email protected]> wrote in message
news:[email protected]...
>
>
>
>
> I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
> just stopped today. I received it this January. It just quit after abut
> 20 seconds of use, Nothing real hard.
>
>
>
> I have never dealt with Porter Cable service. Does anyone have any
> experience with their service? I am hoping they will let me return it to
> one of the service centers, and they will replace it. Do you think I am
> being to optimistic?
>
>
>
> Thanks
>
>
Scott Willett wrote:
> I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
> just stopped today. I received it this January. It just quit after abut
> 20 seconds of use, Nothing real hard.
>
>
>
> I have never dealt with Porter Cable service. Does anyone have any
> experience with their service? I am hoping they will let me return it to
> one of the service centers, and they will replace it. Do you think I am
> being to optimistic?
>
>
>
> Thanks
>
>
I purchased my PC 7539 at Home Depot and it was the floor model where
they had cut the cord. Given that I got it for a song, I figured I
would call PC and buy a new cord. When I spoke with them, they stated
that they would send a new cord and new tool accessory kit which
included manuals, warranty, wrenches, etc. I asked what it would cost
and they said there was not charge. Just asked for my address and it
all arrived two days later.
Give them a try. They might surprise you. At a minimum, they might
point you to the sources of the problem when you discuss it with them.
David
I had an issue with a Porter-Cable sander. After calling customer
service, they sent me a fix. My personal experience with PC customer
service is good and believe your experience will be likewise. Keep
us informed.
On Sat, 19 Feb 2005 16:46:30 -0500, "Scott Willett"
<[email protected]> wrote:
>
>
>
>
>I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
>just stopped today. I received it this January. It just quit after abut
>20 seconds of use, Nothing real hard.
>
>
>
>I have never dealt with Porter Cable service. Does anyone have any
>experience with their service? I am hoping they will let me return it to
>one of the service centers, and they will replace it. Do you think I am
>being to optimistic?
>
>
>
>Thanks
>
Before you give up on it try blowing out the switch with compressed
air. They have a tendency to fill up with dust and not make good
contact. Is that the variable speed model ? If so, slide the switch
back and forth a few times and give it another try.
Good Luck !
Lenny
On Sat, 19 Feb 2005 23:52:10 GMT, Phisherman <[email protected]> wrote:
>I had an issue with a Porter-Cable sander. After calling customer
>service, they sent me a fix. My personal experience with PC customer
>service is good and believe your experience will be likewise. Keep
>us informed.
>
>On Sat, 19 Feb 2005 16:46:30 -0500, "Scott Willett"
><[email protected]> wrote:
>
>>
>>
>>
>>
>>I have used my brand new Porter Cable 7518 router maybe 5 times. Well it
>>just stopped today. I received it this January. It just quit after abut
>>20 seconds of use, Nothing real hard.
>>
>>
>>
>>I have never dealt with Porter Cable service. Does anyone have any
>>experience with their service? I am hoping they will let me return it to
>>one of the service centers, and they will replace it. Do you think I am
>>being to optimistic?
>>
>>
>>
>>Thanks
>>