Ll

Leon

04/03/2016 10:09 AM

OT Adobe Acrobat Reader DC 15.x

I am using this version to view files and I would imagine a majority of
my customers may be doing so too.

I am having an issue with all of the documents that this program views,
the contents are greyed out so to speak.

Is there a setting to make this look like normal?


This topic has 22 replies

On

OFWW

in reply to Leon on 04/03/2016 10:09 AM

06/03/2016 11:41 PM

On Sat, 5 Mar 2016 08:36:33 -0600, Leon <lcb11211@swbelldotnet> wrote:

>On 3/4/2016 7:34 PM, Keith Nuttle wrote:
>> On 3/4/2016 5:00 PM, Leon wrote:
>>> On 3/4/2016 11:31 AM, OFWW wrote:
>>>> On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:
>>>>
>>>>> I am using this version to view files and I would imagine a majority of
>>>>> my customers may be doing so too.
>>>>>
>>>>> I am having an issue with all of the documents that this program views,
>>>>> the contents are greyed out so to speak.
>>>>>
>>>>> Is there a setting to make this look like normal?
>>>>
>>>> Are you running it in protected view mode?
>>>>
>>>> Edit/preferences/protected view
>>>
>>> Are you using the same version that I am? I don't see protected view
>>> under preferences.
>>>
>>>
>>>
>>>
>>>>
>>>> They have greatly enhanced their security features, I have mine set to
>>>> protected view on startup only, just in case.
>>>>
>>>> There is a help button at the bottom of the page that will show you
>>>> what happens in that mode.
>>>>
>>>
>> Adobe Version 2015.010.20059
>>
>> It is in Preferences Security (Enhanced) at the top of the page.
>> There is a check box for Enable Protected Mode at Startup
>> and the there is a check box to turn of the protected view.
>
>
>Found it but that did not good for me. I had to change a long time used
>setting in Sketchup to get black lines instead of grey lines in the
>latest Acrobat reader.

Glad to here it, I had a feeling and was going to ask if I could check
the file here, which is why I logged on. Anywho, glad you have it all
sorted out.

On

OFWW

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 2:23 PM

On Fri, 4 Mar 2016 16:00:01 -0600, Leon <lcb11211@swbelldotnet> wrote:

>On 3/4/2016 11:31 AM, OFWW wrote:
>> On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:
>>
>>> I am using this version to view files and I would imagine a majority of
>>> my customers may be doing so too.
>>>
>>> I am having an issue with all of the documents that this program views,
>>> the contents are greyed out so to speak.
>>>
>>> Is there a setting to make this look like normal?
>>
>> Are you running it in protected view mode?
>>
>> Edit/preferences/protected view
>
>Are you using the same version that I am? I don't see protected view
>under preferences.
>
>
>
>
>>
>> They have greatly enhanced their security features, I have mine set to
>> protected view on startup only, just in case.
>>
>> There is a help button at the bottom of the page that will show you
>> what happens in that mode.
>>

Mine says AC Reader DC (15.010.20059) No updates available.

Edit/preferences Preferences is at the bottom of the option. (Ctrl-K)

Then I have selected Security (Enhanced) at the bottom of that screen
are three options What is Protected View, What is Enhanced Security
and What are privileged locations.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 3:56 PM

On 3/4/2016 1:03 PM, graham wrote:
> On 04/03/2016 9:09 AM, Leon wrote:
>> I am using this version to view files and I would imagine a majority of
>> my customers may be doing so too.
>>
>> I am having an issue with all of the documents that this program views,
>> the contents are greyed out so to speak.
>>
>> Is there a setting to make this look like normal?
>
>
> I have the following, which is good for creating, viewing and editing
> but there's a wrinkle with printing that I haven't yet sorted out.
>
> http://www.pdfforge.org/
>
> Graham

The problem with that program is that my customers may not have it, most
use Acrobat.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 4:00 PM

On 3/4/2016 11:31 AM, OFWW wrote:
> On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:
>
>> I am using this version to view files and I would imagine a majority of
>> my customers may be doing so too.
>>
>> I am having an issue with all of the documents that this program views,
>> the contents are greyed out so to speak.
>>
>> Is there a setting to make this look like normal?
>
> Are you running it in protected view mode?
>
> Edit/preferences/protected view

Are you using the same version that I am? I don't see protected view
under preferences.




>
> They have greatly enhanced their security features, I have mine set to
> protected view on startup only, just in case.
>
> There is a help button at the bottom of the page that will show you
> what happens in that mode.
>

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

07/03/2016 9:24 AM

On 3/7/2016 1:41 AM, OFWW wrote:
>> >Found it but that did not good for me. I had to change a long time used
>> >setting in Sketchup to get black lines instead of grey lines in the
>> >latest Acrobat reader.

> Glad to here it, I had a feeling and was going to ask if I could check
> the file here, which is why I logged on. Anywho, glad you have it all
> sorted out.


Thanks anyway for the suggestions.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 5:57 PM

On 3/4/2016 10:09 AM, Leon wrote:
> I am using this version to view files and I would imagine a majority of
> my customers may be doing so too.
>
> I am having an issue with all of the documents that this program views,
> the contents are greyed out so to speak.
>
> Is there a setting to make this look like normal?


I found a setting in Sketchup Print that I had to change and the PDF
files are remarkably better.

In the past UltraHigh under Print Quality worked just fine.

With the latest version of Acrobat it is much better with the box
checked on Use High Accuracy HLR

Odd that this has become an issue with the latest version.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 5:30 PM

On 3/4/2016 2:49 PM, graham wrote:
> On 04/03/2016 1:02 PM, Keith Nuttle wrote:
>> On 3/4/2016 2:03 PM, graham wrote:
>>> I have the following, which is good for creating, viewing and editing
>>> but there's a wrinkle with printing that I haven't yet sorted out.
>>>
>>> http://www.pdfforge.org/
>>>
>>> Graham
>> What is the wrinkle in printing?
>>
>> I have been using PDFCreator for years maybe I can help.
>>
>>
> I'm not sure but I tried printing a pdf the other day and the paper was
> blank. I haven't searched the settings yet to see what I was doing
> wrong. The pdf was of something I generated.


;~) then you might want to try BullZip for creating PDF files. I have
been using this program for 10+ years with never an issue.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 5:28 PM

On 3/4/2016 4:23 PM, OFWW wrote:
> On Fri, 4 Mar 2016 16:00:01 -0600, Leon <lcb11211@swbelldotnet> wrote:
>
>> On 3/4/2016 11:31 AM, OFWW wrote:
>>> On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:
>>>
>>>> I am using this version to view files and I would imagine a majority of
>>>> my customers may be doing so too.
>>>>
>>>> I am having an issue with all of the documents that this program views,
>>>> the contents are greyed out so to speak.
>>>>
>>>> Is there a setting to make this look like normal?
>>>
>>> Are you running it in protected view mode?
>>>
>>> Edit/preferences/protected view
>>
>> Are you using the same version that I am? I don't see protected view
>> under preferences.
>>
>>
>>
>>
>>>
>>> They have greatly enhanced their security features, I have mine set to
>>> protected view on startup only, just in case.
>>>
>>> There is a help button at the bottom of the page that will show you
>>> what happens in that mode.
>>>
>
> Mine says AC Reader DC (15.010.20059) No updates available.
>
> Edit/preferences Preferences is at the bottom of the option. (Ctrl-K)
>
> Then I have selected Security (Enhanced) at the bottom of that screen
> are three options What is Protected View, What is Enhanced Security
> and What are privileged locations.
>

Well now I am starting to feel kind'a dense.
Same version but when I click on Edit/Preferences I get a ..... AH!
Security is the in between step that I needed to click. You did not
mention that and I often can't put 2 and 2 together.

But anyway, that did not fix it. Oddly colored files seem fine and if I
zoom in on B&W drawings the lines get darker, they seem to go from grey
to black.




kk

krw

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 10:46 PM

On Fri, 4 Mar 2016 15:56:11 -0600, Leon <lcb11211@swbelldotnet> wrote:

>On 3/4/2016 1:03 PM, graham wrote:
>> On 04/03/2016 9:09 AM, Leon wrote:
>>> I am using this version to view files and I would imagine a majority of
>>> my customers may be doing so too.
>>>
>>> I am having an issue with all of the documents that this program views,
>>> the contents are greyed out so to speak.
>>>
>>> Is there a setting to make this look like normal?
>>
>>
>> I have the following, which is good for creating, viewing and editing
>> but there's a wrinkle with printing that I haven't yet sorted out.
>>
>> http://www.pdfforge.org/
>>
>> Graham
>
>The problem with that program is that my customers may not have it, most
>use Acrobat.

It *is* a PDF writer, and a very good one. I've used it for over a
decade. Indeed, it's much better than Acrobat Writer (which I'm
forced to use at work).

On

OFWW

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 2:26 PM

On Fri, 4 Mar 2016 13:49:23 -0700, graham <[email protected]> wrote:

>On 04/03/2016 1:02 PM, Keith Nuttle wrote:
>> On 3/4/2016 2:03 PM, graham wrote:
>>> I have the following, which is good for creating, viewing and editing
>>> but there's a wrinkle with printing that I haven't yet sorted out.
>>>
>>> http://www.pdfforge.org/
>>>
>>> Graham
>> What is the wrinkle in printing?
>>
>> I have been using PDFCreator for years maybe I can help.
>>
>>
>I'm not sure but I tried printing a pdf the other day and the paper was
>blank. I haven't searched the settings yet to see what I was doing
>wrong. The pdf was of something I generated.

I had similar problems, it really ticked me off, Readers security is
not allowing certain programs to write pdf's that it can read. MS
Office being one of them. I haven't yet gone to MS to see why, it is
supposed to be an open format.

wn

woodchucker

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 6:50 PM

On 3/4/2016 11:09 AM, Leon wrote:
> I am using this version to view files and I would imagine a majority of
> my customers may be doing so too.
>
> I am having an issue with all of the documents that this program views,
> the contents are greyed out so to speak.
>
> Is there a setting to make this look like normal?
I don't know, but I went to a new server we built and did not like the
latest version of acrobat. it is wierd.

--
Jeff

gg

graham

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 12:03 PM

On 04/03/2016 9:09 AM, Leon wrote:
> I am using this version to view files and I would imagine a majority of
> my customers may be doing so too.
>
> I am having an issue with all of the documents that this program views,
> the contents are greyed out so to speak.
>
> Is there a setting to make this look like normal?


I have the following, which is good for creating, viewing and editing
but there's a wrinkle with printing that I haven't yet sorted out.

http://www.pdfforge.org/

Graham

KN

Keith Nuttle

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 3:02 PM

On 3/4/2016 2:03 PM, graham wrote:
> I have the following, which is good for creating, viewing and editing
> but there's a wrinkle with printing that I haven't yet sorted out.
>
> http://www.pdfforge.org/
>
> Graham
What is the wrinkle in printing?

I have been using PDFCreator for years maybe I can help.

gg

graham

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 1:49 PM

On 04/03/2016 1:02 PM, Keith Nuttle wrote:
> On 3/4/2016 2:03 PM, graham wrote:
>> I have the following, which is good for creating, viewing and editing
>> but there's a wrinkle with printing that I haven't yet sorted out.
>>
>> http://www.pdfforge.org/
>>
>> Graham
> What is the wrinkle in printing?
>
> I have been using PDFCreator for years maybe I can help.
>
>
I'm not sure but I tried printing a pdf the other day and the paper was
blank. I haven't searched the settings yet to see what I was doing
wrong. The pdf was of something I generated.

KN

Keith Nuttle

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 4:12 PM

On 3/4/2016 3:49 PM, graham wrote:
> On 04/03/2016 1:02 PM, Keith Nuttle wrote:
>> On 3/4/2016 2:03 PM, graham wrote:
>>> I have the following, which is good for creating, viewing and editing
>>> but there's a wrinkle with printing that I haven't yet sorted out.
>>>
>>> http://www.pdfforge.org/
>>>
>>> Graham
>> What is the wrinkle in printing?
>>
>> I have been using PDFCreator for years maybe I can help.
>>
>>
> I'm not sure but I tried printing a pdf the other day and the paper was
> blank. I haven't searched the settings yet to see what I was doing
> wrong. The pdf was of something I generated.

The thing that I do to cause something like that is highlight a couple
of characters, when I print I print those highlighted characters not the
document.

There is another way a blank document can be created. If for some
reason if there is an error when the text is formatted to be placed into
the PDF document, the document can be created without the text.

Lastly I have been know to print a couple of blank pages before what I
want to print is printed. When I scroll down my intended document is
there just not on the first page.

gg

graham

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 2:27 PM

On 04/03/2016 2:12 PM, Keith Nuttle wrote:
> On 3/4/2016 3:49 PM, graham wrote:
>> On 04/03/2016 1:02 PM, Keith Nuttle wrote:
>>> On 3/4/2016 2:03 PM, graham wrote:
>>>> I have the following, which is good for creating, viewing and editing
>>>> but there's a wrinkle with printing that I haven't yet sorted out.
>>>>
>>>> http://www.pdfforge.org/
>>>>
>>>> Graham
>>> What is the wrinkle in printing?
>>>
>>> I have been using PDFCreator for years maybe I can help.
>>>
>>>
>> I'm not sure but I tried printing a pdf the other day and the paper was
>> blank. I haven't searched the settings yet to see what I was doing
>> wrong. The pdf was of something I generated.
>
> The thing that I do to cause something like that is highlight a couple
> of characters, when I print I print those highlighted characters not the
> document.
>
> There is another way a blank document can be created. If for some
> reason if there is an error when the text is formatted to be placed into
> the PDF document, the document can be created without the text.
>
> Lastly I have been know to print a couple of blank pages before what I
> want to print is printed. When I scroll down my intended document is
> there just not on the first page.
Thanks!! I'll watch out for the that last point!
Graham

KN

Keith Nuttle

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 8:34 PM

On 3/4/2016 5:00 PM, Leon wrote:
> On 3/4/2016 11:31 AM, OFWW wrote:
>> On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:
>>
>>> I am using this version to view files and I would imagine a majority of
>>> my customers may be doing so too.
>>>
>>> I am having an issue with all of the documents that this program views,
>>> the contents are greyed out so to speak.
>>>
>>> Is there a setting to make this look like normal?
>>
>> Are you running it in protected view mode?
>>
>> Edit/preferences/protected view
>
> Are you using the same version that I am? I don't see protected view
> under preferences.
>
>
>
>
>>
>> They have greatly enhanced their security features, I have mine set to
>> protected view on startup only, just in case.
>>
>> There is a help button at the bottom of the page that will show you
>> what happens in that mode.
>>
>
Adobe Version 2015.010.20059

It is in Preferences Security (Enhanced) at the top of the page.
There is a check box for Enable Protected Mode at Startup
and the there is a check box to turn of the protected view.

gg

graham

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 6:51 PM

On 04/03/2016 2:56 PM, Leon wrote:
> On 3/4/2016 1:03 PM, graham wrote:
>> On 04/03/2016 9:09 AM, Leon wrote:
>>> I am using this version to view files and I would imagine a majority of
>>> my customers may be doing so too.
>>>
>>> I am having an issue with all of the documents that this program views,
>>> the contents are greyed out so to speak.
>>>
>>> Is there a setting to make this look like normal?
>>
>>
>> I have the following, which is good for creating, viewing and editing
>> but there's a wrinkle with printing that I haven't yet sorted out.
>>
>> http://www.pdfforge.org/
>>
>> Graham
>
> The problem with that program is that my customers may not have it, most
> use Acrobat.

The program produces PDFs so Acrobat will read them.
Graham

gg

graham

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 9:58 PM

On 04/03/2016 8:46 PM, krw wrote:
> On Fri, 4 Mar 2016 15:56:11 -0600, Leon <lcb11211@swbelldotnet> wrote:
>
>> On 3/4/2016 1:03 PM, graham wrote:
>>> On 04/03/2016 9:09 AM, Leon wrote:
>>>> I am using this version to view files and I would imagine a majority of
>>>> my customers may be doing so too.
>>>>
>>>> I am having an issue with all of the documents that this program views,
>>>> the contents are greyed out so to speak.
>>>>
>>>> Is there a setting to make this look like normal?
>>>
>>>
>>> I have the following, which is good for creating, viewing and editing
>>> but there's a wrinkle with printing that I haven't yet sorted out.
>>>
>>> http://www.pdfforge.org/
>>>
>>> Graham
>>
>> The problem with that program is that my customers may not have it, most
>> use Acrobat.
>
> It *is* a PDF writer, and a very good one. I've used it for over a
> decade. Indeed, it's much better than Acrobat Writer (which I'm
> forced to use at work).
>
I also use Software995 which has a very good stitching program that I
use to put reports together from several PDF files.
Graham

On

OFWW

in reply to Leon on 04/03/2016 10:09 AM

04/03/2016 9:31 AM

On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:

>I am using this version to view files and I would imagine a majority of
>my customers may be doing so too.
>
>I am having an issue with all of the documents that this program views,
>the contents are greyed out so to speak.
>
>Is there a setting to make this look like normal?

Are you running it in protected view mode?

Edit/preferences/protected view

They have greatly enhanced their security features, I have mine set to
protected view on startup only, just in case.

There is a help button at the bottom of the page that will show you
what happens in that mode.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

05/03/2016 8:36 AM

On 3/4/2016 7:34 PM, Keith Nuttle wrote:
> On 3/4/2016 5:00 PM, Leon wrote:
>> On 3/4/2016 11:31 AM, OFWW wrote:
>>> On Fri, 4 Mar 2016 10:09:26 -0600, Leon <lcb11211@swbelldotnet> wrote:
>>>
>>>> I am using this version to view files and I would imagine a majority of
>>>> my customers may be doing so too.
>>>>
>>>> I am having an issue with all of the documents that this program views,
>>>> the contents are greyed out so to speak.
>>>>
>>>> Is there a setting to make this look like normal?
>>>
>>> Are you running it in protected view mode?
>>>
>>> Edit/preferences/protected view
>>
>> Are you using the same version that I am? I don't see protected view
>> under preferences.
>>
>>
>>
>>
>>>
>>> They have greatly enhanced their security features, I have mine set to
>>> protected view on startup only, just in case.
>>>
>>> There is a help button at the bottom of the page that will show you
>>> what happens in that mode.
>>>
>>
> Adobe Version 2015.010.20059
>
> It is in Preferences Security (Enhanced) at the top of the page.
> There is a check box for Enable Protected Mode at Startup
> and the there is a check box to turn of the protected view.


Found it but that did not good for me. I had to change a long time used
setting in Sketchup to get black lines instead of grey lines in the
latest Acrobat reader.

Ll

Leon

in reply to Leon on 04/03/2016 10:09 AM

05/03/2016 8:40 AM

On 3/4/2016 7:51 PM, graham wrote:
> On 04/03/2016 2:56 PM, Leon wrote:
>> On 3/4/2016 1:03 PM, graham wrote:
>>> On 04/03/2016 9:09 AM, Leon wrote:
>>>> I am using this version to view files and I would imagine a majority of
>>>> my customers may be doing so too.
>>>>
>>>> I am having an issue with all of the documents that this program views,
>>>> the contents are greyed out so to speak.
>>>>
>>>> Is there a setting to make this look like normal?
>>>
>>>
>>> I have the following, which is good for creating, viewing and editing
>>> but there's a wrinkle with printing that I haven't yet sorted out.
>>>
>>> http://www.pdfforge.org/
>>>
>>> Graham
>>
>> The problem with that program is that my customers may not have it, most
>> use Acrobat.
>
> The program produces PDFs so Acrobat will read them.
> Graham


I have a program for producing PDF,s, that was not the issue. Acrobat
has become touchy. I had to tweak a print setting in Sketchup that
always worked fine in the past. It was the quality of what the new
Acrobat was displaying that was the issue.


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