mm

"mark"

11/01/2009 2:51 PM

Shop Lighting opinions

Greetings All,
I have a basement which has just a couple of 48" flourescents right now. I
need to add more lighting and was looking at replacing the flourescents with
something else brighter. Since the machine layout will be in flux for a
while, ceiling cans are out. Besides, my local code requires conduit
everywhere, and I'm not going thru that for ceiling cans. I was at the borg
and picked up a couple of GE 24" halogen fixtures, thnking they would be
nice and bright. I was dead wrong. Dim, compared to my flourescents.
Probably good for a small area at best. The one thing I did like about them
is they are linkable. Any ideas out there? Bright, and linkable would be
good.... TIA, Mark


This topic has 72 replies

LM

"Lee Michaels"

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 4:03 PM


"mark" <[email protected]> wrote in message
news:[email protected]...
> Greetings All,
> I have a basement which has just a couple of 48" flourescents right now. I
> need to add more lighting and was looking at replacing the flourescents
> with something else brighter. Since the machine layout will be in flux for
> a while, ceiling cans are out. Besides, my local code requires conduit
> everywhere, and I'm not going thru that for ceiling cans. I was at the
> borg and picked up a couple of GE 24" halogen fixtures, thnking they would
> be nice and bright. I was dead wrong. Dim, compared to my flourescents.
> Probably good for a small area at best. The one thing I did like about
> them is they are linkable. Any ideas out there? Bright, and linkable would
> be good.... TIA, Mark
>
I would reccomend mutiple floursecents. They are cool and cheap. The more,
the better.


Pp

Puckdropper

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 4:31 AM

"mark" <[email protected]> wrote in
news:[email protected]:

> Greetings All,
> I have a basement which has just a couple of 48" flourescents right
> now. I
> need to add more lighting and was looking at replacing the
> flourescents with something else brighter. Since the machine layout
> will be in flux for a while, ceiling cans are out. Besides, my local
> code requires conduit everywhere, and I'm not going thru that for
> ceiling cans. I was at the borg and picked up a couple of GE 24"
> halogen fixtures, thnking they would be nice and bright. I was dead
> wrong. Dim, compared to my flourescents. Probably good for a small
> area at best. The one thing I did like about them is they are
> linkable. Any ideas out there? Bright, and linkable would be good....
> TIA, Mark
>
>

If you're looking for something to provide some task lighting that's
movable but could be placed in conduit, there's various forms of track
lighting available. Most take a standard 60W bulb (so CFL replacements
are cheap and easy) and can be turned to light up the area you want them
to light up.

I haven't used them in a shop environment, though, so it's hard to say
how they'd hold up. It seems that one track light fixture will light up
about the same area as one 4' flourescent fixture.

Puckdropper
--
On Usenet, no one can hear you laugh. That's a good thing, though, as
some writers are incorrigible.

To email me directly, send a message to puckdropper (at) fastmail.fm

LM

"Lee Michaels"

in reply to "mark" on 11/01/2009 2:51 PM

26/01/2009 1:43 AM


"Upscale" <[email protected]> wrote
>
> "Tanus" <[email protected]> wrote in message
>> I don't want to enter into that particular fray. I just have another
>> feel-good Lee Valley story.
>
> I have one too, just this past weekend. I went to Lee Valley's downtown
> Toronto store. It's up a flight of ten stairs, but there's an elevator
> there. Went into the store, did my shopping and went to leave only to find
> that an elevator serviceman had taken it out of service. I use a
> wheelchair.
> ???
>
> One of their salesmen Bob, helped me go out the back entrance and
> struggled
> valiantly helping me get down the steep ramp at the shipping dock. Being
> the
> dirty ice and snow covered driveway it was, he had to drag me and my chair
> out backwards carefully avoiding all obstacles and all the way around to
> the
> lobby at the front of the building.
>
> But, it doesn't end there. One of the items I bought was defective and
> since
> I needed a replacement as soon as possible, I went back Saturday, the next
> day. In case the elevator was still out of service (and it was since I
> phoned first) I figured I could have a sales person to come downstairs
> just
> to exchange the item and I'd on my way.
>
> That salesman was Bob. During the course of the next forty-five minutes,
> he
> helped me find an alternative for the defective item I'd originally bought
> and must have run up and down those stairs over a dozen times.
>
> More than just a friendly group of customer service agents on the phone or
> by email, the salespeople are of the same calibre, willing to go
> thoroughly
> out of their way to help you out. I don't know if Leonard and now Robin
> select their staff particularly for their customer service qualities, but
> if
> they did, then they succeeded admirably.
>
> Kudos to Lee Valley and Bob.
>
> David Moore
>
Are you listening Rob Lee?

It is bad enough that you make all these wonderful products. Now you have to
go and offer this wonderful service as well.

It makes it almost impossibe to say bad things about you!!


Hg

Hoosierpopi

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 7:59 AM

"ballasts last about a year and can not be replaced"

his has NOT been my personal experience on two counts.

FIrst, I have cheap shop lights that have lasted over six years (and
some that did not - see below).

Second, you can replace the balasts in these fixtures - but the cost
of the replacement is often half again or even twice the price of a
replacement fixture. Add to this the fact that replacing the ballast
involves removing the hanging fixture to the bench, opening it,
cutting wires, adding wire nuts to connect the new ballast,
reassembling and then re-hanging the fixture it makes no sense to
replace the ballast even if the cost is a bit less than a new
shoplight.

PS: For those that "quit" prematurely, I have a great solution. I save
the cartons they come in. Just need to save one carton of each brand.
Then, if it quits, I simply return it and exchange it for a new one.
If they have changed the packaging (they do from time to time to
frustrate such returns), just buy a new one, slip the old one in the
new box and return that one.

They (retailers) know that a significant percentage of this Chinese
stuff newer saw a QC test and count on the customer to accept the
premature failure and buy a new one while calculating a higher
"Returns & Allowances" factor in determining their "Markup." to
account for the high crap rates.



MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 6:51 AM

On Sun, 11 Jan 2009 17:21:56 -0600, -MIKE- cast forth these pearls of
wisdom...:

>> I would reccomend mutiple floursecents. They are cool and cheap. The more,
>> the better.
>>
>
> I agree with the fluorescents. You can put different color temperature
> tubes in, (instead of the stock ones that give everything that pukey
> green tint) which will give you much better results when staining.
>
> However, I recommend not going with the $8-11 garage fixtures. The
> ballasts last about a year and can not be replaced. At minimum, buy a
> fixture in which the ballast can be replaced. You should be able to
> find $15-18 fixtures with ballast replacement under 10 dollars. The
> ballasts will last at least a few years, and the fixture is stronger
> than tin foil.

I have often recommended the $8 shop fixture from Home Depot. It has a 0
degree C ballast, and the ballast is easily changed if you were so
inclined. I've had them hanging for a couple of years now and they've
outlived the $35 fixtures I had in my garage. I have a furnace in my
garage so it never gets much colder than around 40 F or so, and my Borg
shop lights fire up immediately in those temps. No flicker, no buzz. I
have 15 of them hanging in my garage, so it's not likely that I just got a
couple of good ones.

I was never able to find any ballasts for under $10, even though people say
they have. Typically considerably more than that. At $8 for the whole
fixture, it's kind of hard to beat the price.
--

-Mike-
[email protected]

MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 6:44 AM

On Sun, 11 Jan 2009 18:15:33 -0500, Gerald Ross cast forth these pearls of
wisdom...:

> Bob S. wrote:
>> "mark" <[email protected]> wrote in message
>> news:[email protected]...
>>> Greetings All,
>>> I have a basement which has just a couple of 48" flourescents right
>>> now. I need to add more lighting and was looking at replacing the
>>> flourescents with something else brighter. Since the machine layout
>>> will be in flux for a while, ceiling cans are out. Besides, my local
>>> code requires conduit everywhere, and I'm not going thru that for
>>> ceiling cans. I was at the borg and picked up a couple of GE 24"
>>> halogen fixtures, thnking they would be nice and bright. I was dead
>>> wrong. Dim, compared to my flourescents. Probably good for a small
>>> area at best. The one thing I did like about them is they are
>>> linkable. Any ideas out there? Bright, and linkable would be good....
>>> TIA, Mark
>>
>>
>> Mark,
>>
>> Replace your existing fixtures with ones that take the T8 bulbs. They
>> are twice as bright as regular fluorescents for about the same cost.
>> You may not have to add any more fixtures either - I didn't. Another
>> advantage is that they don't flicker when the temp is cold.
>>
>> Bob S.
>>
> And they don't buzz and fizz. I changed over my main shop to T8 and
> now I hate to turn on the lights in the storage room which is still t12.

Both of those "advantages" are a function of the newer light fixture and
bulb than they are of the T8 size.

--

-Mike-
[email protected]

Hg

Hoosierpopi

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 8:04 AM

>
> Man, I found those *great* $8.99 fixtures at Home Depot and put them up i=
n
> my unheated shop. =A0 (Maryland so it's been a bit chilly for a while now=
.)
> The worst $60 I've spent for quite some time. =A0Cold I could deal with..=
.
> but cold and flickering lights is a bit stiff.
>


Ed:

Take 'em back, demand a refund or try exchanging them if they are not
all "Finicky" in the cold. I changed out a couple that did that - they
are not all flickering in my case. Could be you got a bad lot. If you
got 'em from Lowes, return them and get a set from Wal-Mart, or HD.


MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 6:46 AM

On Sun, 11 Jan 2009 14:51:31 -0600, mark cast forth these pearls of
wisdom...:

> Greetings All,
> I have a basement which has just a couple of 48" flourescents right now. I
> need to add more lighting and was looking at replacing the flourescents with
> something else brighter. Since the machine layout will be in flux for a
> while, ceiling cans are out. Besides, my local code requires conduit
> everywhere, and I'm not going thru that for ceiling cans. I was at the borg
> and picked up a couple of GE 24" halogen fixtures, thnking they would be
> nice and bright. I was dead wrong. Dim, compared to my flourescents.
> Probably good for a small area at best. The one thing I did like about them
> is they are linkable. Any ideas out there? Bright, and linkable would be
> good.... TIA, Mark

Where do you live that requires conduit for a simple lighting run in a
basement? What a pain.

I'd just hang some more florescents. You can get different heat ranges
that will provide much better light - just look at the bulbs in your local
Borg.

--

-Mike-
[email protected]

ST

Steve Turner

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 6:03 PM

Ed Edelenbos wrote:
>
>
> "B A R R Y" <[email protected]> wrote in message
> news:[email protected]...
>> Lee Michaels wrote:
>>>
>>> I would reccomend mutiple floursecents. They are cool and cheap. The
>>> more, the better.
>>
>> As a fellow basement dweller, I concur.
>>
>> The big problem with basement is ceiling height. With a low ceiling,
>> you need far more fixtures per square foot, as the light doesn't get
>> much chance to spread out.
>
> Incentive to spread some white paint around. It always amazes me how
> that helps.
>
> Ed

I'm smack in the middle of that very thing right now. I'm not even a
third of the way done and it's already making a huge difference.

--
"Our beer goes through thousands of quality Czechs every day."
(From a Shiner Bock billboard I saw in Austin some years ago)
To reply, eat the taco.
http://www.flickr.com/photos/bbqboyee/

rr

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 11:31 AM

On Jan 11, 2:51=A0pm, "mark" <[email protected]> wrote:
> Greetings All,
> =A0I have a basement which has just a couple of 48" flourescents right no=
w. I
> need to add more lighting and was looking at replacing the flourescents w=
ith
> something else brighter. Since the machine layout will be in flux for a
> while, ceiling cans are out. Besides, my local code requires conduit
> everywhere, and I'm not going thru that for ceiling cans. I was at the bo=
rg
> and picked up a couple of GE 24" halogen fixtures, thnking they would be
> nice and bright. I was dead wrong. Dim, compared to my flourescents.
> Probably good for a small area at best. The one thing I did like about th=
em
> is they are linkable. Any ideas out there? Bright, and linkable would be
> good.... =A0TIA, Mark

I've installed 37 4 foot 2 bulb fluorescent fixtures in my basement.
About $20 each from Menards. Don't notice any buzzing or flickering.
Not cheap at $20 per fixture. And they do need to be wired in. So
that takes time and effort. But I'm happy with all of the light.
Using the cheap bulbs because they are $0.80 per bulb compared to the
$5 per bulb for the high CRI bulbs. Couldn't quite reconcile the
difference. White walls and white floor are wonderful. Conduit as
opposed to regular old 12/2 sheathed wire? Odd codes.

DG

"David G. Nagel"

in reply to "mark" on 11/01/2009 2:51 PM

26/01/2009 1:11 AM

Upscale wrote:
> "Tanus" <[email protected]> wrote in message
>> I don't want to enter into that particular fray. I just have another
>> feel-good Lee Valley story.
>
> I have one too, just this past weekend. I went to Lee Valley's downtown
> Toronto store. It's up a flight of ten stairs, but there's an elevator
> there. Went into the store, did my shopping and went to leave only to find
> that an elevator serviceman had taken it out of service. I use a wheelchair.
> ???
>
> One of their salesmen Bob, helped me go out the back entrance and struggled
> valiantly helping me get down the steep ramp at the shipping dock. Being the
> dirty ice and snow covered driveway it was, he had to drag me and my chair
> out backwards carefully avoiding all obstacles and all the way around to the
> lobby at the front of the building.
>
> But, it doesn't end there. One of the items I bought was defective and since
> I needed a replacement as soon as possible, I went back Saturday, the next
> day. In case the elevator was still out of service (and it was since I
> phoned first) I figured I could have a sales person to come downstairs just
> to exchange the item and I'd on my way.
>
> That salesman was Bob. During the course of the next forty-five minutes, he
> helped me find an alternative for the defective item I'd originally bought
> and must have run up and down those stairs over a dozen times.
>
> More than just a friendly group of customer service agents on the phone or
> by email, the salespeople are of the same calibre, willing to go thoroughly
> out of their way to help you out. I don't know if Leonard and now Robin
> select their staff particularly for their customer service qualities, but if
> they did, then they succeeded admirably.
>
> Kudos to Lee Valley and Bob.
>
> David Moore
>
>
Been there, done that for one of my stores customers when I was in
retail. He wasn't even my customer and didn't buy anything that day.

Dave N

Bb

Bahremu

in reply to "mark" on 11/01/2009 2:51 PM

27/01/2009 11:11 AM

On Jan 25, 7:37=A0pm, Tanus <[email protected]> wrote:
> J. Clarke wrote:
> > -MIKE- wrote:
> >> J. Clarke wrote:
> >>> -MIKE- wrote:
> >>>> J. Clarke wrote:
>
> I don't want to enter into that particular fray. I just have another
> feel-good Lee Valley story.
>
> In November, I bought a wireless weather centre. The sensor sits outside
> and the inside piece tells me how quickly my testicles will enter into
> my thorax cavity IF i venture outside. In my area, that's not uncommon.
>
> Kinda handy, cause I have grown to appreciate them hanging where they're
> supposed to be hanging.
>
> This thing worked for a while then decided it didn't want to tell me the
> outside temps when it was below -20=B0. Now that was a tad inconvenient
> because it's at about that temperature that the balls go south. (Or in
> this case - North).
>
> So I called up Lee Valley and mentioned that I was having testicular
> travelling problems. Spoke to my new best friend, Don. Don verified my
> address and said "We don't sell that model any more". (Groan) "In fact,
> we've replaced it with a more expensive one. Give it a week and we'll
> have that new one (no price increase) on your doorstep with a stamped
> return envelope. Send us back the bad one."
>
> Receipt? Forget it. Original packaging? Not an issue. Timeout? Who knows
> with them. I suspect you could return something that you bought in 1973
> and still get full value for it.
>
> I'm sure they get scammed by unscrupulous sorts, but this kind of return
> policy begins to have legs of its own. What it also does is make me into
> a LV zealot who will tell this kind of story until people turn their
> backs and walk away.
>
> Tanus

A couple years ago I bought the Murphy Bed kit from Lee Valley (The
300$ on with the gas pistons.) About six weeks after i bought the
kit, i had finally mouted it to the wall when my wife brought me a
letter that came in the mail that day. It was from Lee Valley. It
contained a letter saying: "We recently released our latest catalogue
and have reduced the price of the Murphy Bed kit you bought on so-and-
so date. Included is a cheque for the difference in price plus
taxes. Thank you for being our customer."

I was flabergasted! They retroactively applied the price reduction
and MAILED out a cheque. That is going out of ones way to make a
customer happy.

rr

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 1:09 PM

On Jan 12, 1:48=A0pm, "Upscale" <[email protected]> wrote:
> <[email protected]> wrote in message
> > I've installed 37 4 foot 2 bulb fluorescent fixtures in
> > my basement. About $20 each from Menards.
>
> That's a whole lot of fixtures and light bulbs. Do the street lights in y=
our
> neighbourhood dim when you turn on your basement lights? How big *is* you=
r
> basement?

I like light. 1200 square feet. Approximately two rectangular rooms
of 600 sq ft each. Six rows of three light fixtures each. With
another one light behind the staircase. White painted walls and white
painted floor.

Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 11:28 PM

[email protected] wrote:

> I've installed 37 4 foot 2 bulb fluorescent fixtures in my basement.

So, are you shooting porn videos or something, perhaps you misunderstood the
sort of "woodworking" being discussed here...

LA

Limp Arbor

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 4:08 AM

On Jan 11, 6:55=A0pm, "Ed Edelenbos" <[email protected]> wrote:
>
> Man, I found those *great* $8.99 fixtures at Home Depot and put them up i=
n
> my unheated shop. =A0 (Maryland so it's been a bit chilly for a while now=
.)
> The worst $60 I've spent for quite some time. =A0Cold I could deal with..=
.
> but cold and flickering lights is a bit stiff.
>

But isn't the endless buzzzzing kind of relaxing...

Uu

"Upscale"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 2:48 PM


<[email protected]> wrote in message
> I've installed 37 4 foot 2 bulb fluorescent fixtures in
> my basement. About $20 each from Menards.

That's a whole lot of fixtures and light bulbs. Do the street lights in your
neighbourhood dim when you turn on your basement lights? How big *is* your
basement?

EE

"Ed Edelenbos"

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 6:52 PM



"B A R R Y" <[email protected]> wrote in message
news:[email protected]...
> Lee Michaels wrote:
>>
>> I would reccomend mutiple floursecents. They are cool and cheap. The
>> more, the better.
>
> As a fellow basement dweller, I concur.
>
> The big problem with basement is ceiling height. With a low ceiling, you
> need far more fixtures per square foot, as the light doesn't get much
> chance to spread out.

Incentive to spread some white paint around. It always amazes me how that
helps.

Ed

EE

"Ed Edelenbos"

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 6:55 PM



"-MIKE-" <[email protected]> wrote in message
news:[email protected]...
>> I would reccomend mutiple floursecents. They are cool and cheap. The
>> more, the better.
>>
>
> I agree with the fluorescents. You can put different color temperature
> tubes in, (instead of the stock ones that give everything that pukey green
> tint) which will give you much better results when staining.
>
> However, I recommend not going with the $8-11 garage fixtures. The
> ballasts last about a year and can not be replaced. At minimum, buy a
> fixture in which the ballast can be replaced. You should be able to find
> $15-18 fixtures with ballast replacement under 10 dollars. The ballasts
> will last at least a few years, and the fixture is stronger than tin foil.
>
>
> --
>
> -MIKE-
>

Man, I found those *great* $8.99 fixtures at Home Depot and put them up in
my unheated shop. (Maryland so it's been a bit chilly for a while now.)
The worst $60 I've spent for quite some time. Cold I could deal with...
but cold and flickering lights is a bit stiff.

Ed

EE

"Ed Edelenbos"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 8:22 AM



"Limp Arbor" <[email protected]> wrote in message
news:60d0c89b-d548-47e8-bb8f-801b08ca1970@v15g2000vbb.googlegroups.com...
> On Jan 11, 6:55 pm, "Ed Edelenbos" <[email protected]> wrote:
>>
>> Man, I found those *great* $8.99 fixtures at Home Depot and put them up
>> in
>> my unheated shop. (Maryland so it's been a bit chilly for a while now.)
>> The worst $60 I've spent for quite some time. Cold I could deal with...
>> but cold and flickering lights is a bit stiff.
>>
>
> But isn't the endless buzzzzing kind of relaxing...
>
>

If it was a constant 60hz I could probably get used to it. The un-ending
buzz---buzz---buzz--- of attempting to start (on up to 3 fixtures at a
time) combined with the flickering is just downright dangerous with blades
flying around. (grin)

Ed (not ready for "Stumpy" as a nickname)

MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 1:25 PM

On Mon, 12 Jan 2009 11:45:45 -0600, -MIKE- cast forth these pearls of
wisdom...:


>
> Well, you've certainly had a different experience than me. For the last
> 9 years, I changed out those cheap ones, like they're disposable. None
> lasted more than 2 years, some less than a year. The ballasts were
> twice as much as the fixtures. When I did open one up, I found all the
> ballast parts scattered in the fixture housing, all attached in a
> different manner, with wiring all tangled and soldered.
>
> The ballasts for the $15 fixture is one a self contained metal housing
> and can be changed with one screw and a few wire nuts, without
> disassembling or un-mounting the fixture. Another $18 light had an
> integrated plug.. the ballast could be changed quicker than two tubes.
> :-)

Are you talking about the $8 fixtures at HD Mike? That's the specific
cheap fixture we're speaking about here. I've opened several of those up
and have never seen what you describe. I did have a like experience with
the $20 fixtures from Lowes. Pure junk. I'm pretty sure they were
American Florescent. They quickly stop going into run mode and begin
eating up bulbs like there is no tomorrow.

Where are you getting the $18 dollar fixtures you're using? Brand? Always
on the hunt for good stuff in case I later decide that the good stuff I've
stumbled across does not turn out to be all that good.


--

-Mike-
[email protected]

Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

15/01/2009 12:30 PM

-MIKE- wrote:

> Nowhere in my writing have I taken the corporate side or defended a
> company for fraud.

Telling people to pursue a class action lawsuit is not practical advice as
in effect it means companies will rarely be called to account. Expecting us
to live by a company's return policiy no matter how unreasonable is also
one-sided, especially when a company comes up with a loophole to let them
ignore their own usual policy. The consumer is at a massive disadvantage,
so if some droid at the returns desk mistakenly allows a consumer to get his
money back against the company's wishes I for one see that as poetic
justice.

> My only point in all of this is to say something that we have all
> heard from our grandmothers; two wrongs don't make a right.
> It is wrong to use fraud to combat fraud.

What "fraud"? I bought two identical items on two different days, one item
was defective, I returned it and HD got a replacement or credit from the
mfg., they suffered no loss. So, where's the fraud?

Nevermind, we've just going in circles here.

However karma seems to be in effect, the company I had the dispute with over
the inkjet cartridges recently discovered one of their top execs had
defrauded them of millions of dollars, can't say I shed any tears over that.


Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 11:19 PM

-MIKE- wrote:

> Hoosierpopi wrote:
>> If they have changed the packaging (they do from time to time to
>> frustrate such returns), just buy a new one, slip the old one in the
>> new box and return that one.
>>
>> They (retailers) know that a significant percentage of this Chinese
>> stuff newer saw a QC test and count on the customer to accept the
>> premature failure and buy a new one while calculating a higher
>> "Returns & Allowances" factor in determining their "Markup." to
>> account for the high crap rates.
>>
>
> Otherwise known as theft.

Well, returning a product that fails in an unreasonable period of time (but
outside the store's return policy) isn't quite theft. In the case of
something the seller knows is likely to die an early death it's more like
revenge than theft. Maybe revenge isn't all that admirable either, but
neither is selling junk.

Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 11:05 PM

-MIKE- wrote:

> Class actions suit. One of those legal means.

Sure, try to attract landsharks interested in taking the case (unless you're
prepared to foot the bill up front), wait for a few years until the company
and the lawyers settle out of court, the lawyers get $7.5 million in fees,
the claimants get to split a $3.2 million judgement 127,414 ways. My wife
and I collected on such a case recently regarding a financial services
company that misrepresented fees. In our experience nobody should plan on
recovering their actual losses from such a settlement, what you get is what
the lawyers agree to *after* their handsome fees are paid. I've earmarked
some of the money for a plunge/fixed router kit.

> Then you would've decided your integrity was for sale for the price
> of a home theater system.

In other words in a dispute between an unscrupulous company and victimized
consumers and in which the deck is stacked in favor of the company, you're
with the company.

> Then you would've decided your integrity was for sale for the price of
> some inkjet cartridges.

In a situation in which a company pulls a Catch 22 to avoid having to honor
their return policy it's interesting that your instinct is to side with the
company.

> It's hardly a high horse, and you're embarrassing yourself by saying
> it is.
> In how deep a hole must one stand in order that seeing petty theft as
> wrong, looks like being on a high horse.

I'm fascinated by how you unerringly see returning defective merchandise as
"theft," as if a company that sets up hurdles, pitfalls and dodges to avoid
having to accept returns is not part of the equation. In a previous century
I was a retail manager for quite a few years, very successfully I might add.
I saw just about every sleazy trick a customer can pull including trying to
return items everyone knew they had broken through unreasonable abuse,
trying to return things they'd purchased at other businesses, trying to
return items from which parts had been removed, and so on. Happily I can
say we never sold anything we knew was defective and then refused to accept
returns because we'd dumped all our stock on unsuspecting customers and thus
our usual return policy no longer counted. IMO that's fraud, and suggesting
that anyone who doesn't like it should hire a lawyer is in effect saying
tough luck, shop somewhere else next time. Hire a lawyer over eighty bucks
worth of ink cartridges?

>> BTW, I've only done something like this once.
>>
>
> So have I.
> And it was just as wrong as when you did it or when anyone else does
> it.

I bought a lamp that was defective, I returned a defective lamp, the company
didn't lose a dime because the mfg. replaced it for them. Please point to
the "wrong" for me.

> It's too bad they wouldn't take it back.
> The HD's here will put it on a gift card if it's something they still
> sell.
>
> But that's still more rationalizing.
> If it was after the amount of days stated in their return policy, it
> was wrong.

It wasn't, it was just long enough for me to wonder why I was keeping the
box for a forty-dollar lamp, as soon as the box and receipt were gone the
lamp died. I even bought a new halogen bulb thinking that was the problem,
but it was the lamp.

> If it was during the manufacturers warranty, you had another recourse.

HD wants to keep you and me as customers, so they replace defective items
(at least ones that fail almost out of the box) and they deal with the mfg.,
that's smart business. If HD had a big sign at the door reading If It
Doesn't Work We Don't Care, Ship It Back to the Mfg., how many of us would
shop there?

> If you lose the receipt, it's your problem. But you said you learned
> that.

"Theft" requires loss, pray tell, what did HD lose when I returned the lamp?
I bought two lamps, I exchanged one which they got credit for from the mfg.,
all I did was use the receipt from one lamp for another identical item.
The mfg. suffered no loss they didn't agree to with HD, they replaced
defective stock for a commercial customer who buys millions of bucks worth
of lamps from them, HD's return policy and whether I lost one receipt but
had another means nothing to the mfg.

You're going to some lengths to take the corporate side here. Return
policies that make the consumer jump through hoops or which simply refuse to
accept returns using loopholes are apparently okay with you for some reason.
I agree that returning something purchased a year before and out of warranty
as if it were new is over the line, I can't see myself doing that. But when
a company knowingly sells something defective and then stonewalls on fixing
it until the warranty expires, the company is in the wrong. Doesn't justify
breaking into a store and stealing a new one, but if somebody can finesse a
return in such circumstances despite the company's attempts to prevent it, I
for one will hoist a cold one in their honor. You can have a good scowl
over that if you like.

DG

"David G. Nagel"

in reply to "mark" on 11/01/2009 2:51 PM

25/01/2009 9:53 PM

Tanus wrote:
> J. Clarke wrote:
>> -MIKE- wrote:
>>> J. Clarke wrote:
>>>> -MIKE- wrote:
>>>>> J. Clarke wrote:
>
> I don't want to enter into that particular fray. I just have another
> feel-good Lee Valley story.
>
> In November, I bought a wireless weather centre. The sensor sits outside
> and the inside piece tells me how quickly my testicles will enter into
> my thorax cavity IF i venture outside. In my area, that's not uncommon.
>
> Kinda handy, cause I have grown to appreciate them hanging where they're
> supposed to be hanging.
>
> This thing worked for a while then decided it didn't want to tell me the
> outside temps when it was below -20°. Now that was a tad inconvenient
> because it's at about that temperature that the balls go south. (Or in
> this case - North).
>
> So I called up Lee Valley and mentioned that I was having testicular
> travelling problems. Spoke to my new best friend, Don. Don verified my
> address and said "We don't sell that model any more". (Groan) "In fact,
> we've replaced it with a more expensive one. Give it a week and we'll
> have that new one (no price increase) on your doorstep with a stamped
> return envelope. Send us back the bad one."
>
> Receipt? Forget it. Original packaging? Not an issue. Timeout? Who knows
> with them. I suspect you could return something that you bought in 1973
> and still get full value for it.
>
> I'm sure they get scammed by unscrupulous sorts, but this kind of return
> policy begins to have legs of its own. What it also does is make me into
> a LV zealot who will tell this kind of story until people turn their
> backs and walk away.
>
> Tanus

The mark of a true customer oriented company. I bought a max/min
thermometer from them and it functions even after the grandsons examined
it. HI HI...

Dave

Jc

"Joe"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 2:15 AM

1200 square feet. Approximately two rectangular rooms
of 600 sq ft each. Six rows of three light fixtures each. With
another one light behind the staircase. White painted walls and white
painted floor.

Drive-by.

You suck.

jc

ss

spaco

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 8:38 AM

Whatever you do for additional lighting, also consider making the walls
and ceiling lighter in color to reflect more light.
I have a long, narrow shop. It has 5 2 tube 4' flourescents running
down the middle. And then, along each edge of the room, 4 more of
them. The main light switches (3 ways, at each door) turns on the
middle section and separate switches turn on the lights on each edge of
the shop. The whole shop is painted white.
Even with all that, I still do have task lights (incandescent) at the
lathe and the scroll saw.

Just a note on height: This shop has 9 foot ceilings. But I still
didn't want the lamps in the way if I'm standing up an 8 foot sheet of
something, so instead of the chains that hold the fixtures up, I screwed
them right to the ceiling (with a 1" spacer).

This set up works quite well.

Pete Stanaitis
----------------

mark wrote:
> Greetings All,
> I have a basement which has just a couple of 48" flourescents right now. I
> need to add more lighting and was looking at replacing the flourescents with
> something else brighter. Since the machine layout will be in flux for a
> while, ceiling cans are out. Besides, my local code requires conduit
> everywhere, and I'm not going thru that for ceiling cans. I was at the borg
> and picked up a couple of GE 24" halogen fixtures, thnking they would be
> nice and bright. I was dead wrong. Dim, compared to my flourescents.
> Probably good for a small area at best. The one thing I did like about them
> is they are linkable. Any ideas out there? Bright, and linkable would be
> good.... TIA, Mark
>
>

Ll

Larrybud

in reply to "mark" on 11/01/2009 2:51 PM

26/01/2009 2:04 PM

> This thing worked for a while then decided it didn't want to
> tell me the outside temps when it was below -20°. Now that was a
> tad inconvenient because it's at about that temperature that the
> balls go south. (Or in this case - North).

Once it goes below -20, does it really matter anymore!?!?!

PB

Pat Barber

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 10:01 PM

Nails ???

Speak to somebody in the power tools
departments of Lowes or Home Depot.

The customers steal on a regular basis:

The knobs that hold the air breather covers
on compressors,power washers,etc.

The air cleaner covers.

The air filters from the above tools.

The tires from lawn mowers.

Any or all the knobs from back pack or hand held
blowers.

Anything that can be removed and easily put
in a pocket.

Imagine going to jail over a $2 air filter.

A friend who is a manager in a Lowes tells me
stories that are beyond belief on theft.




J. Clarke wrote:
It amazes me that people will
> steal a damn little box of nails.

Uu

"Upscale"

in reply to "mark" on 11/01/2009 2:51 PM

26/01/2009 12:18 AM


"Tanus" <[email protected]> wrote in message
> I don't want to enter into that particular fray. I just have another
> feel-good Lee Valley story.

I have one too, just this past weekend. I went to Lee Valley's downtown
Toronto store. It's up a flight of ten stairs, but there's an elevator
there. Went into the store, did my shopping and went to leave only to find
that an elevator serviceman had taken it out of service. I use a wheelchair.
???

One of their salesmen Bob, helped me go out the back entrance and struggled
valiantly helping me get down the steep ramp at the shipping dock. Being the
dirty ice and snow covered driveway it was, he had to drag me and my chair
out backwards carefully avoiding all obstacles and all the way around to the
lobby at the front of the building.

But, it doesn't end there. One of the items I bought was defective and since
I needed a replacement as soon as possible, I went back Saturday, the next
day. In case the elevator was still out of service (and it was since I
phoned first) I figured I could have a sales person to come downstairs just
to exchange the item and I'd on my way.

That salesman was Bob. During the course of the next forty-five minutes, he
helped me find an alternative for the defective item I'd originally bought
and must have run up and down those stairs over a dozen times.

More than just a friendly group of customer service agents on the phone or
by email, the salespeople are of the same calibre, willing to go thoroughly
out of their way to help you out. I don't know if Leonard and now Robin
select their staff particularly for their customer service qualities, but if
they did, then they succeeded admirably.

Kudos to Lee Valley and Bob.

David Moore

Lr

"Leon"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 6:38 AM


"Bob S." <[email protected]> wrote in message
news:[email protected]...
>
>
> Replace your existing fixtures with ones that take the T8 bulbs. They are
> twice as bright as regular fluorescents for about the same cost. You may
> not have to add any more fixtures either - I didn't. Another advantage is
> that they don't flicker when the temp is cold.
>
> Bob S.
>
>
>
>

Something else to consider, CLEAN the existing bulbs, if they are dusty a
lot of light is being blocked.

DW

Doug Winterburn

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 2:19 PM

[email protected] wrote:
> On Jan 11, 2:51 pm, "mark" <[email protected]> wrote:
>> Greetings All,
>> I have a basement which has just a couple of 48" flourescents right now. I
>> need to add more lighting and was looking at replacing the flourescents with
>> something else brighter. Since the machine layout will be in flux for a
>> while, ceiling cans are out. Besides, my local code requires conduit
>> everywhere, and I'm not going thru that for ceiling cans. I was at the borg
>> and picked up a couple of GE 24" halogen fixtures, thnking they would be
>> nice and bright. I was dead wrong. Dim, compared to my flourescents.
>> Probably good for a small area at best. The one thing I did like about them
>> is they are linkable. Any ideas out there? Bright, and linkable would be
>> good.... TIA, Mark
>
> I've installed 37 4 foot 2 bulb fluorescent fixtures in my basement.
> About $20 each from Menards. Don't notice any buzzing or flickering.
> Not cheap at $20 per fixture. And they do need to be wired in. So
> that takes time and effort. But I'm happy with all of the light.
> Using the cheap bulbs because they are $0.80 per bulb compared to the
> $5 per bulb for the high CRI bulbs. Couldn't quite reconcile the
> difference. White walls and white floor are wonderful. Conduit as
> opposed to regular old 12/2 sheathed wire? Odd codes.

With that much light, you can probably grow some nice plants ;-)

ss

spaco

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 6:58 PM

Yup, heat dissipation. It appears that the ballasts are mounted tight
to the metal "shade", using it as a sort of heat sink.

Pete Stanaitis
--------------------

Mike Marlow wrote:

> On Mon, 12 Jan 2009 10:38:48 -0500, Highland Pairos cast forth these pearls
> of wisdom...:
>
>
>>What is the purpose of the 1" spacer?
>>
>>SteveP.

LC

"Larry C"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 9:27 PM


<[email protected]> wrote in message
news:542dfecb-bcda-436f-812c-eb94827828cb@r13g2000vbp.googlegroups.com...
On Jan 12, 1:48 pm, "Upscale" <[email protected]> wrote:
> <[email protected]> wrote in message
> > I've installed 37 4 foot 2 bulb fluorescent fixtures in
> > my basement. About $20 each from Menards.
>
> That's a whole lot of fixtures and light bulbs. Do the street lights in
> your
> neighbourhood dim when you turn on your basement lights? How big *is* your
> basement?

I like light. 1200 square feet. Approximately two rectangular rooms
of 600 sq ft each. Six rows of three light fixtures each. With
another one light behind the staircase. White painted walls and white
painted floor.

A 1200 sq ft shop! That's huge! It would take me over a month to fill that
size shop with half finished projects, cutoffs, new stock, old stock, half
refurbed equipment, coffee cups, etc.

You are lucky.

Larry C

md

mac davis

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 9:04 AM

On Sun, 11 Jan 2009 18:52:22 -0500, "Ed Edelenbos" <[email protected]> wrote:

>
>
>"B A R R Y" <[email protected]> wrote in message
>news:[email protected]...
>> Lee Michaels wrote:
>>>
>>> I would reccomend mutiple floursecents. They are cool and cheap. The
>>> more, the better.
>>
>> As a fellow basement dweller, I concur.
>>
>> The big problem with basement is ceiling height. With a low ceiling, you
>> need far more fixtures per square foot, as the light doesn't get much
>> chance to spread out.
>
>Incentive to spread some white paint around. It always amazes me how that
>helps.
>
>Ed

yep.. I also like mirrors, though they're a bitch to keep dusted..
I have several 18" x 30" mirrors from a garage sale and have them mounted high
on walls and angles to reflect light towards the lathes and such..
Even one mirror makes quite a bit of difference..


mac

Please remove splinters before emailing

md

mac davis

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 9:01 AM

On Sun, 11 Jan 2009 18:21:51 -0500, B A R R Y <[email protected]> wrote:

>Lee Michaels wrote:
>>
>> I would reccomend mutiple floursecents. They are cool and cheap. The more,
>> the better.
>
>As a fellow basement dweller, I concur.
>
>The big problem with basement is ceiling height. With a low ceiling,
>you need far more fixtures per square foot, as the light doesn't get
>much chance to spread out.

Sort of a double edge sword though, Barry...
My problem with fluorescent is that if you have high ceilings (mine are 10') the
fluorescents diffuse... probably the wrong word?.. more than incandescent..

I've dropped some of my T-8 fixtures down a couple of feet and they're much more
effective..
OTOH, I also have 2 or 3 goose neck lamps with incandescent "true color" bulbs,
for when I want to see details when sanding and such..


mac

Please remove splinters before emailing

Hg

Hoosierpopi

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 7:47 AM

looking at replacing the flourescents with something else brighter.

As I age, I can appreciate the need for strong lighting in the shop.

What I and my buddy have done is to paint the place white - walls and
ceilings - high gloss "Ultra White" from HD, then we went with the
fluorescents you are ready to replace.

John went with the eight-foot two-bulb fixtures, I went with the cheap
($8.79) "Shoplights" from HD or Lowes. In either case, replacing the
fixture is about the same price (8ft) or cheaper (4ft) than replacing
the ballasts when they go.

Transporting the eight-footers is a bit much, I think, and they need
to be "wired-in."

The shoplights come with a power cord that allows for simply plugging
in the fixture and hanging it upon a couple of screw eyes (or a bent
nail ;) and this makes it easy to re-arrange the position of the
fixture should your first educated guess prove to be off a few cm.

You can use the current location of your power outlets as a guide, but
I went with a uniform "string of fixtures about six-foot on center in
each direction (lengthwise - widthwise) to locate the duplex outlets
in my ceiling and wired one side Hot and the other switched. Using
X-10 outlets, one could easily control area lighting in a large shop
with this approach and I have done that as well in one shp which has
two "sections" so as not to waste power but still allow one of the
"three-way" switches to control the lighting (and charging station)
circuit. THis circuit also controls power to the compressor so it
doesn't recharge at three AM and wake the wife to wake me to go shut
it off!

So, I say "stay with fluorescents- just add more of them!

Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 6:58 PM

-MIKE- wrote:

> Rationalize it all you want, it's theft.

If you recover money taken from you under false pretences, are you a thief?

> Your option is to not buy junk.

What if you don't know it's junk? What if it's priced, packaged and
promoted as quality goods but is actually junk *and both the mfg. and the
seller know so*--what then? We bought an Onkyo home theater system some
years back, when it began screwing up we went online and discovered other
folks having the same problems, alas we all seemed to discover the situation
at the same time. Onkyo's warranty depots were unable to fix the systems so
they stalled until the warranties ran out, they went right on selling the
same model. At that point it occured to us that the store which put the
system on sale might have done so for a reason--bingo, as one of their staff
confirmed they knew the system was a dud and they wanted to unload them.

No, we didn't steal something from the store in revenge, but needless to say
we'll never buy another Onkyo product. However if there had been a way to
return the system, say by smudging the date on the receipt, I'd sure have
thought about it.

> But that involves being an informed
> consumer... which is what is happening in here... in this thread.

That assumes it is possible for the consumer to be informed, and that isn't
always the case. The first batch of consumers to discover that a product is
no good serve as a warning for those who come later, but those first folks
still got ripped off.

> In any case, in my experience, Walmart, Lowes, Home Depot will all
> take back "a product that fails in an unreasonable period of time (but
> outside the store's return policy)."

I just went through this with a big electronics chain over some defective
inkjet cartridges. They realized they'd been selling a poorly-made brand of
cartridges so they dropped them because of many returns. But now they won't
accept any more returns on the grounds that they no longer sell that brand.
No, I didn't steal anything there either, but if I could have thought of a
way to return the cartridges without them realizing what I was doing I might
have done so and not lost any sleep over the "theft."

> We have the option of being honest about it, or run the risk of
> having a misdemeanor charge on our record. For most people, however,
> the misdemeanor never enters into the equation as a deterrent. For
> most, the simple fact is the price of their integrity much higher
> than $8.99.

Very fine speech, when you decide to come down off that horse I think
there's still some beer in the fridge.

BTW, I've only done something like this once. I bought a halogen lamp at
HD, it seemed to work okay so after awhile I got rid of the box and the
receipt, which caused the lamp to immediately die. HD wouldn't take it back
without a receipt of course, so I bought another one, put the defective one
in the new box and returned it with the new receipt (they gave me another
lamp). HD lost nothing, they returned the lamp to the mfg. for credit just
as they would have if I'd kept the first box and receipt. So now I have two
lamps that work, both of which I paid for. If I stole anything I'd like to
know just what that was. These days I keep receipts religiously *and*
original packaging which drives my wife crazy, but it's allowed us to return
some defective items that otherwise wouldn't have been accepted, live and
learn.

Mb

"MikeWhy"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 9:58 PM

"DGDevin" <[email protected]> wrote in message
news:[email protected]...
> -MIKE- wrote:
>
>> Rationalize it all you want, it's theft.
>
> If you recover money taken from you under false pretences, are you a
> thief?

That depends how you do it. OJ, for example, went about it all wrong.

>> Your option is to not buy junk.
>
> What if you don't know it's junk? What if it's priced, packaged and
...

What if? The original premise was to buy it, use it, burn it out, and swap
it for the same item.

> No, we didn't steal something from the store in revenge, but needless to
> say

It didn't read that way, Devin. I'm glad you cleared that up.

BS

"Bob S."

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 4:56 PM


"mark" <[email protected]> wrote in message
news:[email protected]...
> Greetings All,
> I have a basement which has just a couple of 48" flourescents right
> now. I need to add more lighting and was looking at replacing the
> flourescents with something else brighter. Since the machine layout
> will be in flux for a while, ceiling cans are out. Besides, my local
> code requires conduit everywhere, and I'm not going thru that for
> ceiling cans. I was at the borg and picked up a couple of GE 24"
> halogen fixtures, thnking they would be nice and bright. I was dead
> wrong. Dim, compared to my flourescents. Probably good for a small
> area at best. The one thing I did like about them is they are
> linkable. Any ideas out there? Bright, and linkable would be good....
> TIA, Mark


Mark,

Replace your existing fixtures with ones that take the T8 bulbs. They
are twice as bright as regular fluorescents for about the same cost.
You may not have to add any more fixtures either - I didn't. Another
advantage is that they don't flicker when the temp is cold.

Bob S.



Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 5:21 PM

> I would reccomend mutiple floursecents. They are cool and cheap. The more,
> the better.
>

I agree with the fluorescents. You can put different color temperature
tubes in, (instead of the stock ones that give everything that pukey
green tint) which will give you much better results when staining.

However, I recommend not going with the $8-11 garage fixtures. The
ballasts last about a year and can not be replaced. At minimum, buy a
fixture in which the ballast can be replaced. You should be able to
find $15-18 fixtures with ballast replacement under 10 dollars. The
ballasts will last at least a few years, and the fixture is stronger
than tin foil.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 11:45 AM

>>> I would reccomend mutiple floursecents. They are cool and cheap. The more,
>>> the better.
>>>
>> I agree with the fluorescents. You can put different color temperature
>> tubes in, (instead of the stock ones that give everything that pukey
>> green tint) which will give you much better results when staining.
>>
>> However, I recommend not going with the $8-11 garage fixtures. The
>> ballasts last about a year and can not be replaced. At minimum, buy a
>> fixture in which the ballast can be replaced. You should be able to
>> find $15-18 fixtures with ballast replacement under 10 dollars. The
>> ballasts will last at least a few years, and the fixture is stronger
>> than tin foil.
>
> I have often recommended the $8 shop fixture from Home Depot. It has a 0
> degree C ballast, and the ballast is easily changed if you were so
> inclined. I've had them hanging for a couple of years now and they've
> outlived the $35 fixtures I had in my garage. I have a furnace in my
> garage so it never gets much colder than around 40 F or so, and my Borg
> shop lights fire up immediately in those temps. No flicker, no buzz. I
> have 15 of them hanging in my garage, so it's not likely that I just got a
> couple of good ones.
>
> I was never able to find any ballasts for under $10, even though people say
> they have. Typically considerably more than that. At $8 for the whole
> fixture, it's kind of hard to beat the price.

Well, you've certainly had a different experience than me. For the last
9 years, I changed out those cheap ones, like they're disposable. None
lasted more than 2 years, some less than a year. The ballasts were
twice as much as the fixtures. When I did open one up, I found all the
ballast parts scattered in the fixture housing, all attached in a
different manner, with wiring all tangled and soldered.

The ballasts for the $15 fixture is one a self contained metal housing
and can be changed with one screw and a few wire nuts, without
disassembling or un-mounting the fixture. Another $18 light had an
integrated plug.. the ballast could be changed quicker than two tubes.
:-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 11:53 AM

Hoosierpopi wrote:
> If they have changed the packaging (they do from time to time to
> frustrate such returns), just buy a new one, slip the old one in the
> new box and return that one.
>
> They (retailers) know that a significant percentage of this Chinese
> stuff newer saw a QC test and count on the customer to accept the
> premature failure and buy a new one while calculating a higher
> "Returns & Allowances" factor in determining their "Markup." to
> account for the high crap rates.
>

Otherwise known as theft.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 12:21 PM

>>> If they have changed the packaging (they do from time to time to
>>> frustrate such returns), just buy a new one, slip the old one in the
>>> new box and return that one.
>>>
>>> They (retailers) know that a significant percentage of this Chinese
>>> stuff newer saw a QC test and count on the customer to accept the
>>> premature failure and buy a new one while calculating a higher
>>> "Returns & Allowances" factor in determining their "Markup." to
>>> account for the high crap rates.
>>>
>> Otherwise known as theft.
>
> Well, returning a product that fails in an unreasonable period of time (but
> outside the store's return policy) isn't quite theft. In the case of
> something the seller knows is likely to die an early death it's more like
> revenge than theft. Maybe revenge isn't all that admirable either, but
> neither is selling junk.
>

Rationalize it all you want, it's theft.

Your option is to not buy junk. But that involves being an informed
consumer... which is what is happening in here... in this thread.

In any case, in my experience, Walmart, Lowes, Home Depot will all take
back "a product that fails in an unreasonable period of time (but
outside the store's return policy)."

We have the option of being honest about it, or run the risk of having a
misdemeanor charge on our record. For most people, however, the
misdemeanor never enters into the equation as a deterrent. For most, the
simple fact is the price of their integrity much higher than $8.99.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

JC

"J. Clarke"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 1:50 PM

-MIKE- wrote:
> Hoosierpopi wrote:
>> If they have changed the packaging (they do from time to time to
>> frustrate such returns), just buy a new one, slip the old one in
>> the
>> new box and return that one.
>>
>> They (retailers) know that a significant percentage of this Chinese
>> stuff newer saw a QC test and count on the customer to accept the
>> premature failure and buy a new one while calculating a higher
>> "Returns & Allowances" factor in determining their "Markup." to
>> account for the high crap rates.
>>
>
> Otherwise known as theft.

And it makes problems for other people. I got a backup power supply
once on which some asshole had done that with the battery. Also got a
modem, didn't work, took it back to BestBuy, swapped it out, that one
didn't work, talked to the store manager and ended up going through
five of the things before we found one that worked. And at Harbor
Fright, one time, I got a nail gun that was supposed to come with a
package of nails--no nails--again went through most of the store's
stock before we found one with nails. It amazes me that people will
steal a damn little box of nails.

This is one example of the failure of ethics and enlightened self
interest to adequately replace the fear of an all-knowing and vengeful
God in moderating human behavior.

--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 1:44 PM

J. Clarke wrote:
>> Otherwise known as theft.
>
> And it makes problems for other people. I got a backup power supply
> once on which some asshole had done that with the battery. Also got a
> modem, didn't work, took it back to BestBuy, swapped it out, that one
> didn't work, talked to the store manager and ended up going through
> five of the things before we found one that worked.

Part of the blame is shared by employees who don't listen or just don't
care.

I took back a faulty item to Walmart and told the returns clerk that it
didn't work. She put it in the cart behind the counter. As I walked back
to the aisle to get another, I saw a stock guy bringing the same box I'd
just returned to restock the shelf. I told him that I'd just returned it
because it didn't work properly and he thanked me for telling him and
said, "They [return desk] do that all the time."

That's one reason I never buy a box that's be opened and taped shut.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

JC

"J. Clarke"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 4:11 PM

-MIKE- wrote:
> J. Clarke wrote:
>>> Otherwise known as theft.
>>
>> And it makes problems for other people. I got a backup power
>> supply
>> once on which some asshole had done that with the battery. Also
>> got
>> a modem, didn't work, took it back to BestBuy, swapped it out, that
>> one didn't work, talked to the store manager and ended up going
>> through five of the things before we found one that worked.
>
> Part of the blame is shared by employees who don't listen or just
> don't care.
>
> I took back a faulty item to Walmart and told the returns clerk that
> it didn't work. She put it in the cart behind the counter. As I
> walked back to the aisle to get another, I saw a stock guy bringing
> the same box I'd just returned to restock the shelf. I told him that
> I'd just returned it because it didn't work properly and he thanked
> me for telling him and said, "They [return desk] do that all the
> time."
>
> That's one reason I never buy a box that's be opened and taped shut.

Yep. Trouble is that sometimes it's hard to tell.

--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 9:31 PM

DGDevin wrote:
> -MIKE- wrote:
>
>> Rationalize it all you want, it's theft.
>
> If you recover money taken from you under false pretences, are you a thief?
>

That's more rationalization.
There are means in place to handle things like that.
You never heard that two wrongs don't make a right.


>> Your option is to not buy junk.
>
> What if you don't know it's junk? What if it's priced, packaged and
> promoted as quality goods but is actually junk *and both the mfg. and the
> seller know so*--what then? We bought an Onkyo home theater system some
> years back, when it began screwing up we went online and discovered other
> folks having the same problems, alas we all seemed to discover the situation
> at the same time. Onkyo's warranty depots were unable to fix the systems so
> they stalled until the warranties ran out, they went right on selling the
> same model. At that point it occured to us that the store which put the
> system on sale might have done so for a reason--bingo, as one of their staff
> confirmed they knew the system was a dud and they wanted to unload them.
>

Class actions suit. One of those legal means.


> No, we didn't steal something from the store in revenge, but needless to say
> we'll never buy another Onkyo product. However if there had been a way to
> return the system, say by smudging the date on the receipt, I'd sure have
> thought about it.
>

Then you would've decided your integrity was for sale for the price of a
home theater system.


>> But that involves being an informed
>> consumer... which is what is happening in here... in this thread.
>
> That assumes it is possible for the consumer to be informed, and that isn't
> always the case. The first batch of consumers to discover that a product is
> no good serve as a warning for those who come later, but those first folks
> still got ripped off.
>

Covered above.


>> In any case, in my experience, Walmart, Lowes, Home Depot will all
>> take back "a product that fails in an unreasonable period of time (but
>> outside the store's return policy)."
>
> I just went through this with a big electronics chain over some defective
> inkjet cartridges. They realized they'd been selling a poorly-made brand of
> cartridges so they dropped them because of many returns. But now they won't
> accept any more returns on the grounds that they no longer sell that brand.
> No, I didn't steal anything there either, but if I could have thought of a
> way to return the cartridges without them realizing what I was doing I might
> have done so and not lost any sleep over the "theft."
>

Then you would've decided your integrity was for sale for the price of
some inkjet cartridges.


>> We have the option of being honest about it, or run the risk of
>> having a misdemeanor charge on our record. For most people, however,
>> the misdemeanor never enters into the equation as a deterrent. For
>> most, the simple fact is the price of their integrity much higher
>> than $8.99.
>
> Very fine speech, when you decide to come down off that horse I think
> there's still some beer in the fridge.
>

It's hardly a high horse, and you're embarrassing yourself by saying it
is.
In how deep a hole must one stand in order that seeing petty theft as
wrong, looks like being on a high horse.


> BTW, I've only done something like this once.
>

So have I.
And it was just as wrong as when you did it or when anyone else does it.


> I bought a halogen lamp at
> HD, it seemed to work okay so after awhile I got rid of the box and the
> receipt, which caused the lamp to immediately die. HD wouldn't take it back
> without a receipt of course, so I bought another one, put the defective one
> in the new box and returned it with the new receipt (they gave me another
> lamp). HD lost nothing, they returned the lamp to the mfg. for credit just
> as they would have if I'd kept the first box and receipt. So now I have two
> lamps that work, both of which I paid for. If I stole anything I'd like to
> know just what that was. These days I keep receipts religiously *and*
> original packaging which drives my wife crazy, but it's allowed us to return
> some defective items that otherwise wouldn't have been accepted, live and
> learn.
>

It's too bad they wouldn't take it back.
The HD's here will put it on a gift card if it's something they still
sell.

But that's still more rationalizing.
If it was after the amount of days stated in their return policy, it was
wrong.
If it was during the manufacturers warranty, you had another recourse.
If you lose the receipt, it's your problem. But you said you learned
that.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

JC

"J. Clarke"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 11:56 PM

-MIKE- wrote:
> DGDevin wrote:
>> -MIKE- wrote:
>>
>>> Rationalize it all you want, it's theft.
>>
>> If you recover money taken from you under false pretences, are you
>> a
>> thief?
>>
>
> That's more rationalization.
> There are means in place to handle things like that.
> You never heard that two wrongs don't make a right.
>
>
>>> Your option is to not buy junk.
>>
>> What if you don't know it's junk? What if it's priced, packaged
>> and
>> promoted as quality goods but is actually junk *and both the mfg.
>> and the seller know so*--what then? We bought an Onkyo home
>> theater
>> system some years back, when it began screwing up we went online
>> and
>> discovered other folks having the same problems, alas we all seemed
>> to discover the situation at the same time. Onkyo's warranty
>> depots
>> were unable to fix the systems so they stalled until the warranties
>> ran out, they went right on selling the same model. At that point
>> it occured to us that the store which put the system on sale might
>> have done so for a reason--bingo, as one of their staff confirmed
>> they knew the system was a dud and they wanted to unload them.
>>
>
> Class actions suit. One of those legal means.
>
>
>> No, we didn't steal something from the store in revenge, but
>> needless to say we'll never buy another Onkyo product. However if
>> there had been a way to return the system, say by smudging the date
>> on the receipt, I'd sure have thought about it.
>>
>
> Then you would've decided your integrity was for sale for the price
> of a home theater system.
>
>
>>> But that involves being an informed
>>> consumer... which is what is happening in here... in this thread.
>>
>> That assumes it is possible for the consumer to be informed, and
>> that isn't always the case. The first batch of consumers to
>> discover that a product is no good serve as a warning for those who
>> come later, but those first folks still got ripped off.
>>
>
> Covered above.
>
>
>>> In any case, in my experience, Walmart, Lowes, Home Depot will all
>>> take back "a product that fails in an unreasonable period of time
>>> (but outside the store's return policy)."
>>
>> I just went through this with a big electronics chain over some
>> defective inkjet cartridges. They realized they'd been selling a
>> poorly-made brand of cartridges so they dropped them because of
>> many
>> returns. But now they won't accept any more returns on the grounds
>> that they no longer sell that brand. No, I didn't steal anything
>> there either, but if I could have thought of a way to return the
>> cartridges without them realizing what I was doing I might have
>> done
>> so and not lost any sleep over the "theft."
>>
>
> Then you would've decided your integrity was for sale for the price
> of
> some inkjet cartridges.
>
>
>>> We have the option of being honest about it, or run the risk of
>>> having a misdemeanor charge on our record. For most people,
>>> however,
>>> the misdemeanor never enters into the equation as a deterrent. For
>>> most, the simple fact is the price of their integrity much higher
>>> than $8.99.
>>
>> Very fine speech, when you decide to come down off that horse I
>> think
>> there's still some beer in the fridge.
>>
>
> It's hardly a high horse, and you're embarrassing yourself by saying
> it is.
> In how deep a hole must one stand in order that seeing petty theft
> as
> wrong, looks like being on a high horse.
>
>
>> BTW, I've only done something like this once.
> >
>
> So have I.
> And it was just as wrong as when you did it or when anyone else does
> it.
>
>
>> I bought a halogen lamp at
>> HD, it seemed to work okay so after awhile I got rid of the box and
>> the receipt, which caused the lamp to immediately die. HD wouldn't
>> take it back without a receipt of course, so I bought another one,
>> put the defective one in the new box and returned it with the new
>> receipt (they gave me another lamp). HD lost nothing, they
>> returned
>> the lamp to the mfg. for credit just as they would have if I'd kept
>> the first box and receipt. So now I have two lamps that work, both
>> of which I paid for. If I stole anything I'd like to know just
>> what
>> that was. These days I keep receipts religiously *and* original
>> packaging which drives my wife crazy, but it's allowed us to return
>> some defective items that otherwise wouldn't have been accepted,
>> live and learn.
>>
>
> It's too bad they wouldn't take it back.
> The HD's here will put it on a gift card if it's something they
> still
> sell.
>
> But that's still more rationalizing.
> If it was after the amount of days stated in their return policy, it
> was wrong.
> If it was during the manufacturers warranty, you had another
> recourse.
> If you lose the receipt, it's your problem. But you said you
> learned
> that.

Mike, have you ever started a class action suit? If not, give it a
try and get back to us on how you do with it. You probably won't be
quite so much the self-righteous prick after having that experience.

--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 11:57 PM

J. Clarke wrote:
> Mike, have you ever started a class action suit? If not, give it a
> try and get back to us on how you do with it. You probably won't be
> quite so much the self-righteous prick after having that experience.
>

Only one of many legal and/or ethical recourses we have in civilized
society.

Sorry you see the need to resort to name calling.
Maybe you missed the part where I said I've done it before and it was wrong.
That sort of rules out, by definition, being self-righteous.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

JC

"J. Clarke"

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 11:01 AM

-MIKE- wrote:
> J. Clarke wrote:
>> Mike, have you ever started a class action suit? If not, give it a
>> try and get back to us on how you do with it. You probably won't
>> be
>> quite so much the self-righteous prick after having that
>> experience.
>>
>
> Only one of many legal and/or ethical recourses we have in civilized
> society.

So why is it the only one you have mentioned? Perhaps if you gave
practical advice instead of telling people who are venting anger that
they have "sold their integrity"?

> Sorry you see the need to resort to name calling.
> Maybe you missed the part where I said I've done it before and it
> was
> wrong. That sort of rules out, by definition, being self-righteous.

Being a convert does not preclude one from being a self-righteous
prick. In fact in any religion the most obnoxiously overzealous are
generally the converts.

--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 11:00 AM

DGDevin wrote:
> -MIKE- wrote:
>
>> Class actions suit. One of those legal means.
>
> Sure, try to attract landsharks interested in taking the case (unless you're
> prepared to foot the bill up front), wait for a few years until the company
> and the lawyers settle out of court, the lawyers get $7.5 million in fees,
> the claimants get to split a $3.2 million judgement 127,414 ways. My wife
> and I collected on such a case recently regarding a financial services
> company that misrepresented fees. In our experience nobody should plan on
> recovering their actual losses from such a settlement, what you get is what
> the lawyers agree to *after* their handsome fees are paid. I've earmarked
> some of the money for a plunge/fixed router kit.
>
>> Then you would've decided your integrity was for sale for the price
>> of a home theater system.
>
> In other words in a dispute between an unscrupulous company and victimized
> consumers and in which the deck is stacked in favor of the company, you're
> with the company.
>
>> Then you would've decided your integrity was for sale for the price of
>> some inkjet cartridges.
>
> In a situation in which a company pulls a Catch 22 to avoid having to honor
> their return policy it's interesting that your instinct is to side with the
> company.
>
>> It's hardly a high horse, and you're embarrassing yourself by saying
>> it is.
>> In how deep a hole must one stand in order that seeing petty theft as
>> wrong, looks like being on a high horse.
>
> I'm fascinated by how you unerringly see returning defective merchandise as
> "theft," as if a company that sets up hurdles, pitfalls and dodges to avoid
> having to accept returns is not part of the equation. In a previous century
> I was a retail manager for quite a few years, very successfully I might add.
> I saw just about every sleazy trick a customer can pull including trying to
> return items everyone knew they had broken through unreasonable abuse,
> trying to return things they'd purchased at other businesses, trying to
> return items from which parts had been removed, and so on. Happily I can
> say we never sold anything we knew was defective and then refused to accept
> returns because we'd dumped all our stock on unsuspecting customers and thus
> our usual return policy no longer counted. IMO that's fraud, and suggesting
> that anyone who doesn't like it should hire a lawyer is in effect saying
> tough luck, shop somewhere else next time. Hire a lawyer over eighty bucks
> worth of ink cartridges?
>
>>> BTW, I've only done something like this once.
>>>
>> So have I.
>> And it was just as wrong as when you did it or when anyone else does
>> it.
>
> I bought a lamp that was defective, I returned a defective lamp, the company
> didn't lose a dime because the mfg. replaced it for them. Please point to
> the "wrong" for me.
>
>> It's too bad they wouldn't take it back.
>> The HD's here will put it on a gift card if it's something they still
>> sell.
>>
>> But that's still more rationalizing.
>> If it was after the amount of days stated in their return policy, it
>> was wrong.
>
> It wasn't, it was just long enough for me to wonder why I was keeping the
> box for a forty-dollar lamp, as soon as the box and receipt were gone the
> lamp died. I even bought a new halogen bulb thinking that was the problem,
> but it was the lamp.
>
>> If it was during the manufacturers warranty, you had another recourse.
>
> HD wants to keep you and me as customers, so they replace defective items
> (at least ones that fail almost out of the box) and they deal with the mfg.,
> that's smart business. If HD had a big sign at the door reading If It
> Doesn't Work We Don't Care, Ship It Back to the Mfg., how many of us would
> shop there?
>
>> If you lose the receipt, it's your problem. But you said you learned
>> that.
>
> "Theft" requires loss, pray tell, what did HD lose when I returned the lamp?
> I bought two lamps, I exchanged one which they got credit for from the mfg.,
> all I did was use the receipt from one lamp for another identical item.
> The mfg. suffered no loss they didn't agree to with HD, they replaced
> defective stock for a commercial customer who buys millions of bucks worth
> of lamps from them, HD's return policy and whether I lost one receipt but
> had another means nothing to the mfg.
>
> You're going to some lengths to take the corporate side here. Return
> policies that make the consumer jump through hoops or which simply refuse to
> accept returns using loopholes are apparently okay with you for some reason.
> I agree that returning something purchased a year before and out of warranty
> as if it were new is over the line, I can't see myself doing that. But when
> a company knowingly sells something defective and then stonewalls on fixing
> it until the warranty expires, the company is in the wrong. Doesn't justify
> breaking into a store and stealing a new one, but if somebody can finesse a
> return in such circumstances despite the company's attempts to prevent it, I
> for one will hoist a cold one in their honor. You can have a good scowl
> over that if you like.
>

Nowhere in my writing have I taken the corporate side or defended a
company for fraud.
My only point in all of this is to say something that we have all heard
from our grandmothers; two wrongs don't make a right.
It is wrong to use fraud to combat fraud.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 11:16 AM

J. Clarke wrote:
> -MIKE- wrote:
>> J. Clarke wrote:
>>> Mike, have you ever started a class action suit? If not, give it a
>>> try and get back to us on how you do with it. You probably won't
>>> be
>>> quite so much the self-righteous prick after having that
>>> experience.
>>>
>> Only one of many legal and/or ethical recourses we have in civilized
>> society.
>
> So why is it the only one you have mentioned? Perhaps if you gave
> practical advice instead of telling people who are venting anger that
> they have "sold their integrity"?
>
>> Sorry you see the need to resort to name calling.
>> Maybe you missed the part where I said I've done it before and it
>> was
>> wrong. That sort of rules out, by definition, being self-righteous.
>
> Being a convert does not preclude one from being a self-righteous
> prick. In fact in any religion the most obnoxiously overzealous are
> generally the converts.
>

Methinks thou doth protest too much.

We can go back and forth with scenario after scenario.
Like I told the other guy, two wrongs don't make a right.
It's wrong to use fraud to combat fraud.


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

JC

"J. Clarke"

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 12:45 PM

-MIKE- wrote:
> J. Clarke wrote:
>> -MIKE- wrote:
>>> J. Clarke wrote:
>>>> Mike, have you ever started a class action suit? If not, give it
>>>> a
>>>> try and get back to us on how you do with it. You probably won't
>>>> be
>>>> quite so much the self-righteous prick after having that
>>>> experience.
>>>>
>>> Only one of many legal and/or ethical recourses we have in
>>> civilized
>>> society.
>>
>> So why is it the only one you have mentioned? Perhaps if you gave
>> practical advice instead of telling people who are venting anger
>> that
>> they have "sold their integrity"?
>>
>>> Sorry you see the need to resort to name calling.
>>> Maybe you missed the part where I said I've done it before and it
>>> was
>>> wrong. That sort of rules out, by definition, being
>>> self-righteous.
>>
>> Being a convert does not preclude one from being a self-righteous
>> prick. In fact in any religion the most obnoxiously overzealous
>> are
>> generally the converts.
>>
>
> Methinks thou doth protest too much.

Protest what?

> We can go back and forth with scenario after scenario.
> Like I told the other guy, two wrongs don't make a right.
> It's wrong to use fraud to combat fraud.

It's not the message, it's the stridency with which you deliver it and
the total imcomprehension of the notion of vengeance vs cost as a
motivation.

--
--
--John
to email, dial "usenet" and validate
(was jclarke at eye bee em dot net)

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 3:48 PM

mac davis wrote:
>
> I've never had a problem of this type that either the store manager or an email
> to the local BBB didn't solve..
>

But Mac, that won't satisfy one's thirst for vengeance, now will it? :-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

Mm

-MIKE-

in reply to "mark" on 11/01/2009 2:51 PM

15/01/2009 2:54 PM

>> Nowhere in my writing have I taken the corporate side or defended a
>> company for fraud.
>
> Telling people to pursue a class action lawsuit is not practical advice as
> in effect it means companies will rarely be called to account. Expecting us
> to live by a company's return policiy no matter how unreasonable is also
> one-sided, especially when a company comes up with a loophole to let them
> ignore their own usual policy. The consumer is at a massive disadvantage,
> so if some droid at the returns desk mistakenly allows a consumer to get his
> money back against the company's wishes I for one see that as poetic
> justice.
>

For a creative newsgroup, there seems to be a real lack of imagination.
Another poster offered two more legal, ethical options for dealing with
the unscrupulous retailer. I just threw one option out there and you use
it as reason enough to through out any other ethical options.


>> My only point in all of this is to say something that we have all
>> heard from our grandmothers; two wrongs don't make a right.
>> It is wrong to use fraud to combat fraud.
>
> What "fraud"? I bought two identical items on two different days, one item
> was defective, I returned it and HD got a replacement or credit from the
> mfg., they suffered no loss. So, where's the fraud?
>
> Nevermind, we've just going in circles here.
>

You keep adding details to your story, and act like I was replied to
yours, ex pos facto.
The *original poster,* to whom I first replied, suggested buying
something, today, to swap out for something bought a long time ago, and
return it as the new one.
That is fraud and tantamount to theft.


> However karma seems to be in effect, the company I had the dispute with over
> the inkjet cartridges recently discovered one of their top execs had
> defrauded them of millions of dollars, can't say I shed any tears over that.
>

Neither do I. You reap what you sow.



--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply

TT

Tanus

in reply to "mark" on 11/01/2009 2:51 PM

25/01/2009 7:37 PM

J. Clarke wrote:
> -MIKE- wrote:
>> J. Clarke wrote:
>>> -MIKE- wrote:
>>>> J. Clarke wrote:

I don't want to enter into that particular fray. I just have another
feel-good Lee Valley story.

In November, I bought a wireless weather centre. The sensor sits outside
and the inside piece tells me how quickly my testicles will enter into
my thorax cavity IF i venture outside. In my area, that's not uncommon.

Kinda handy, cause I have grown to appreciate them hanging where they're
supposed to be hanging.

This thing worked for a while then decided it didn't want to tell me the
outside temps when it was below -20°. Now that was a tad inconvenient
because it's at about that temperature that the balls go south. (Or in
this case - North).

So I called up Lee Valley and mentioned that I was having testicular
travelling problems. Spoke to my new best friend, Don. Don verified my
address and said "We don't sell that model any more". (Groan) "In fact,
we've replaced it with a more expensive one. Give it a week and we'll
have that new one (no price increase) on your doorstep with a stamped
return envelope. Send us back the bad one."

Receipt? Forget it. Original packaging? Not an issue. Timeout? Who knows
with them. I suspect you could return something that you bought in 1973
and still get full value for it.

I'm sure they get scammed by unscrupulous sorts, but this kind of return
policy begins to have legs of its own. What it also does is make me into
a LV zealot who will tell this kind of story until people turn their
backs and walk away.

Tanus

HP

"Highland Pairos"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 10:38 AM

What is the purpose of the 1" spacer?

SteveP.

"spaco" <[email protected]> wrote in message
news:[email protected]...
>But I still didn't want the lamps in the way if I'm standing up an 8 foot
>sheet of something, so instead of the chains that hold the fixtures up, I
>screwed them right to the ceiling (with a 1" spacer).
>
> This set up works quite well.
>
> Pete Stanaitis
> ----------------
>
> mark wrote:
>> Greetings All,
>> I have a basement which has just a couple of 48" flourescents right now.
>> I need to add more lighting and was looking at replacing the flourescents
>> with something else brighter. Since the machine layout will be in flux
>> for a while, ceiling cans are out. Besides, my local code requires
>> conduit everywhere, and I'm not going thru that for ceiling cans. I was
>> at the borg and picked up a couple of GE 24" halogen fixtures, thnking
>> they would be nice and bright. I was dead wrong. Dim, compared to my
>> flourescents. Probably good for a small area at best. The one thing I did
>> like about them is they are linkable. Any ideas out there? Bright, and
>> linkable would be good.... TIA, Mark

MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 10:22 AM

On Mon, 12 Jan 2009 08:22:58 -0500, Ed Edelenbos cast forth these pearls of
wisdom...:

> "Limp Arbor" <[email protected]> wrote in message
> news:60d0c89b-d548-47e8-bb8f-801b08ca1970@v15g2000vbb.googlegroups.com...
>> On Jan 11, 6:55 pm, "Ed Edelenbos" <[email protected]> wrote:
>>>
>>> Man, I found those *great* $8.99 fixtures at Home Depot and put them up
>>> in
>>> my unheated shop. (Maryland so it's been a bit chilly for a while now.)
>>> The worst $60 I've spent for quite some time. Cold I could deal with...
>>> but cold and flickering lights is a bit stiff.
>>>
>>
>> But isn't the endless buzzzzing kind of relaxing...
>>
>>
>
> If it was a constant 60hz I could probably get used to it. The un-ending
> buzz---buzz---buzz--- of attempting to start (on up to 3 fixtures at a
> time) combined with the flickering is just downright dangerous with blades
> flying around. (grin)
>
> Ed (not ready for "Stumpy" as a nickname)

Man - I can't believe you guys are having these problems with them. I have
none of those problems. Hell - I'm tickled pink with them - far better
than the much more expensive ones I had purchased prior to them.

--

-Mike-
[email protected]

md

mac davis

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 1:11 PM

On Tue, 13 Jan 2009 21:31:02 -0600, -MIKE- <[email protected]> wrote:

I've never had a problem of this type that either the store manager or an email
to the local BBB didn't solve..

>DGDevin wrote:
>> -MIKE- wrote:
>>
>>> Rationalize it all you want, it's theft.
>>
>> If you recover money taken from you under false pretences, are you a thief?
>>
>
>That's more rationalization.
>There are means in place to handle things like that.
>You never heard that two wrongs don't make a right.
>
>
>>> Your option is to not buy junk.
>>
>> What if you don't know it's junk? What if it's priced, packaged and
>> promoted as quality goods but is actually junk *and both the mfg. and the
>> seller know so*--what then? We bought an Onkyo home theater system some
>> years back, when it began screwing up we went online and discovered other
>> folks having the same problems, alas we all seemed to discover the situation
>> at the same time. Onkyo's warranty depots were unable to fix the systems so
>> they stalled until the warranties ran out, they went right on selling the
>> same model. At that point it occured to us that the store which put the
>> system on sale might have done so for a reason--bingo, as one of their staff
>> confirmed they knew the system was a dud and they wanted to unload them.
>>
>
>Class actions suit. One of those legal means.
>
>
>> No, we didn't steal something from the store in revenge, but needless to say
>> we'll never buy another Onkyo product. However if there had been a way to
>> return the system, say by smudging the date on the receipt, I'd sure have
>> thought about it.
>>
>
>Then you would've decided your integrity was for sale for the price of a
>home theater system.
>
>
>>> But that involves being an informed
>>> consumer... which is what is happening in here... in this thread.
>>
>> That assumes it is possible for the consumer to be informed, and that isn't
>> always the case. The first batch of consumers to discover that a product is
>> no good serve as a warning for those who come later, but those first folks
>> still got ripped off.
>>
>
>Covered above.
>
>
>>> In any case, in my experience, Walmart, Lowes, Home Depot will all
>>> take back "a product that fails in an unreasonable period of time (but
>>> outside the store's return policy)."
>>
>> I just went through this with a big electronics chain over some defective
>> inkjet cartridges. They realized they'd been selling a poorly-made brand of
>> cartridges so they dropped them because of many returns. But now they won't
>> accept any more returns on the grounds that they no longer sell that brand.
>> No, I didn't steal anything there either, but if I could have thought of a
>> way to return the cartridges without them realizing what I was doing I might
>> have done so and not lost any sleep over the "theft."
>>
>
>Then you would've decided your integrity was for sale for the price of
>some inkjet cartridges.
>
>
>>> We have the option of being honest about it, or run the risk of
>>> having a misdemeanor charge on our record. For most people, however,
>>> the misdemeanor never enters into the equation as a deterrent. For
>>> most, the simple fact is the price of their integrity much higher
>>> than $8.99.
>>
>> Very fine speech, when you decide to come down off that horse I think
>> there's still some beer in the fridge.
>>
>
>It's hardly a high horse, and you're embarrassing yourself by saying it
>is.
>In how deep a hole must one stand in order that seeing petty theft as
>wrong, looks like being on a high horse.
>
>
>> BTW, I've only done something like this once.
> >
>
>So have I.
>And it was just as wrong as when you did it or when anyone else does it.
>
>
>> I bought a halogen lamp at
>> HD, it seemed to work okay so after awhile I got rid of the box and the
>> receipt, which caused the lamp to immediately die. HD wouldn't take it back
>> without a receipt of course, so I bought another one, put the defective one
>> in the new box and returned it with the new receipt (they gave me another
>> lamp). HD lost nothing, they returned the lamp to the mfg. for credit just
>> as they would have if I'd kept the first box and receipt. So now I have two
>> lamps that work, both of which I paid for. If I stole anything I'd like to
>> know just what that was. These days I keep receipts religiously *and*
>> original packaging which drives my wife crazy, but it's allowed us to return
>> some defective items that otherwise wouldn't have been accepted, live and
>> learn.
>>
>
>It's too bad they wouldn't take it back.
>The HD's here will put it on a gift card if it's something they still
>sell.
>
>But that's still more rationalizing.
>If it was after the amount of days stated in their return policy, it was
>wrong.
>If it was during the manufacturers warranty, you had another recourse.
>If you lose the receipt, it's your problem. But you said you learned
>that.


mac

Please remove splinters before emailing

MM

Mike M

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 8:06 PM

T8 fluorescents will probably be best. You don't say what type of
conduit would be required. I would expect they would accept MC Cable
which allows a lot of flexibility.

Mike M

On Sun, 11 Jan 2009 14:51:31 -0600, "mark" <[email protected]> wrote:

>Greetings All,
> I have a basement which has just a couple of 48" flourescents right now. I
>need to add more lighting and was looking at replacing the flourescents with
>something else brighter. Since the machine layout will be in flux for a
>while, ceiling cans are out. Besides, my local code requires conduit
>everywhere, and I'm not going thru that for ceiling cans. I was at the borg
>and picked up a couple of GE 24" halogen fixtures, thnking they would be
>nice and bright. I was dead wrong. Dim, compared to my flourescents.
>Probably good for a small area at best. The one thing I did like about them
>is they are linkable. Any ideas out there? Bright, and linkable would be
>good.... TIA, Mark
>

dd

"dadiOH"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 10:42 AM

Highland Pairos wrote:
> What is the purpose of the 1" spacer?

Airflow to dissipate heat.

--

dadiOH
____________________________

dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico


Pn

Phisherman

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 6:07 PM

On Sun, 11 Jan 2009 14:51:31 -0600, "mark" <[email protected]> wrote:

>Greetings All,
> I have a basement which has just a couple of 48" flourescents right now. I
>need to add more lighting and was looking at replacing the flourescents with
>something else brighter. Since the machine layout will be in flux for a
>while, ceiling cans are out. Besides, my local code requires conduit
>everywhere, and I'm not going thru that for ceiling cans. I was at the borg
>and picked up a couple of GE 24" halogen fixtures, thnking they would be
>nice and bright. I was dead wrong. Dim, compared to my flourescents.
>Probably good for a small area at best. The one thing I did like about them
>is they are linkable. Any ideas out there? Bright, and linkable would be
>good.... TIA, Mark
>


I have eight 4' flourescent fixtures with reflectors. I drilled a
hole every 8" along the edges of the reflectors and fastened hardware
cloth to the reflectors. This prevents a swinging 2x4 from hitting a
tube, yet easy to replace a tube. I installed electrical outlets on
the ceiling--each oulet has an extra outlet for future units if
needed. The chains holding the lamps allow you to move the light as
needs change. I wired my ceiling outlets to a bank of wall switches
near the shop door. I'm very fortunate to have windows in my
basement shop, great for sharpening. Still, I have adjustable
incandescent task lamps near my bandsaw, drill press, lathe, miter
saw, putting concentrated light near the cut. As I got older I
needed more light.

MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

14/01/2009 9:24 PM

On Wed, 14 Jan 2009 11:01:11 -0500, J. Clarke cast forth these pearls of
wisdom...:

> -MIKE- wrote:
>> J. Clarke wrote:
>>> Mike, have you ever started a class action suit? If not, give it a
>>> try and get back to us on how you do with it. You probably won't
>>> be
>>> quite so much the self-righteous prick after having that
>>> experience.
>>>
>>
>> Only one of many legal and/or ethical recourses we have in civilized
>> society.
>
> So why is it the only one you have mentioned? Perhaps if you gave
> practical advice instead of telling people who are venting anger that
> they have "sold their integrity"?
>
>> Sorry you see the need to resort to name calling.
>> Maybe you missed the part where I said I've done it before and it
>> was
>> wrong. That sort of rules out, by definition, being self-righteous.
>
> Being a convert does not preclude one from being a self-righteous
> prick. In fact in any religion the most obnoxiously overzealous are
> generally the converts.
>
> --

But... they pale in comparison to ex-smokers...

--

-Mike-
[email protected]

BA

B A R R Y

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 6:21 PM

Lee Michaels wrote:
>
> I would reccomend mutiple floursecents. They are cool and cheap. The more,
> the better.

As a fellow basement dweller, I concur.

The big problem with basement is ceiling height. With a low ceiling,
you need far more fixtures per square foot, as the light doesn't get
much chance to spread out.

JG

"Jay Giuliani"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 11:58 PM

I also am in a basement shop with a low drop ceiling, About 7'6".

I have 4 twin tube, 4 ' flourescents hanging between the beams.

True to their nature the light is fairly sterile and evenly dull.

I solved it by looking at where I spent the majority of my tome and I
installed and installed talk lighting in can type fixtures in the ceiling.

I initially used incandescent bulbs but have gone to the high white cf
bulbs. They give the room a bit more "natural" lighting and don't generate
that much heat.



I have
"mac davis" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 11 Jan 2009 18:21:51 -0500, B A R R Y <[email protected]>
> wrote:
>
>>Lee Michaels wrote:
>>>
>>> I would reccomend mutiple floursecents. They are cool and cheap. The
>>> more,
>>> the better.
>>
>>As a fellow basement dweller, I concur.
>>
>>The big problem with basement is ceiling height. With a low ceiling,
>>you need far more fixtures per square foot, as the light doesn't get
>>much chance to spread out.
>
> Sort of a double edge sword though, Barry...
> My problem with fluorescent is that if you have high ceilings (mine are
> 10') the
> fluorescents diffuse... probably the wrong word?.. more than
> incandescent..
>
> I've dropped some of my T-8 fixtures down a couple of feet and they're
> much more
> effective..
> OTOH, I also have 2 or 3 goose neck lamps with incandescent "true color"
> bulbs,
> for when I want to see details when sanding and such..
>
>
> mac
>
> Please remove splinters before emailing

MM

Mike Marlow

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 10:56 AM

On Mon, 12 Jan 2009 10:38:48 -0500, Highland Pairos cast forth these pearls
of wisdom...:

> What is the purpose of the 1" spacer?
>
> SteveP.
>
> "spaco" <[email protected]> wrote in message
> news:[email protected]...
>>But I still didn't want the lamps in the way if I'm standing up an 8 foot
>>sheet of something, so instead of the chains that hold the fixtures up, I
>>screwed them right to the ceiling (with a 1" spacer).
>>
>> This set up works quite well.
>>
>> Pete Stanaitis
>> ----------------
>>
>> mark wrote:
>>> Greetings All,
>>> I have a basement which has just a couple of 48" flourescents right now.
>>> I need to add more lighting and was looking at replacing the flourescents
>>> with something else brighter. Since the machine layout will be in flux
>>> for a while, ceiling cans are out. Besides, my local code requires
>>> conduit everywhere, and I'm not going thru that for ceiling cans. I was
>>> at the borg and picked up a couple of GE 24" halogen fixtures, thnking
>>> they would be nice and bright. I was dead wrong. Dim, compared to my
>>> flourescents. Probably good for a small area at best. The one thing I did
>>> like about them is they are linkable. Any ideas out there? Bright, and
>>> linkable would be good.... TIA, Mark

To allow the ballast to cool. Most ballasts cannot be mounted directly to
a surface - they need airflow.

--

-Mike-
[email protected]

GR

Gerald Ross

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 6:15 PM

Bob S. wrote:
> "mark" <[email protected]> wrote in message
> news:[email protected]...
>> Greetings All,
>> I have a basement which has just a couple of 48" flourescents right
>> now. I need to add more lighting and was looking at replacing the
>> flourescents with something else brighter. Since the machine layout
>> will be in flux for a while, ceiling cans are out. Besides, my local
>> code requires conduit everywhere, and I'm not going thru that for
>> ceiling cans. I was at the borg and picked up a couple of GE 24"
>> halogen fixtures, thnking they would be nice and bright. I was dead
>> wrong. Dim, compared to my flourescents. Probably good for a small
>> area at best. The one thing I did like about them is they are
>> linkable. Any ideas out there? Bright, and linkable would be good....
>> TIA, Mark
>
>
> Mark,
>
> Replace your existing fixtures with ones that take the T8 bulbs. They
> are twice as bright as regular fluorescents for about the same cost.
> You may not have to add any more fixtures either - I didn't. Another
> advantage is that they don't flicker when the temp is cold.
>
> Bob S.
>
And they don't buzz and fizz. I changed over my main shop to T8 and
now I hate to turn on the lights in the storage room which is still t12.

--
Gerald Ross
Cochran, GA

Social Security: World's biggest Ponzi Scheme.



Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 11:12 PM

MikeWhy wrote:

>> If you recover money taken from you under false pretences, are you a
>> thief?
>
> That depends how you do it. OJ, for example, went about it all wrong.

That was delayed karma, those slow-grinding wheels finally caught up with
him.

>>> Your option is to not buy junk.
>>
>> What if you don't know it's junk? What if it's priced, packaged and
> ...
>
> What if? The original premise was to buy it, use it, burn it out, and
> swap it for the same item.

Yes, but that's not what I described doing, In one case I was knowingly sold
junk which the seller and mfg. then declined to do anything about until the
warranty was up at which point they figured they were in the clear. Burning
out a product and then trying to scam a replacement is an entirely different
matter. Mike figures the guys wearing out gear and taking it back as new
are doing the same thing I did when I returned a virtually unused item that
failed in weeks by buying a second and using that receipt, that strikes me
as apples and oranges.

Mb

"MikeWhy"

in reply to "mark" on 11/01/2009 2:51 PM

13/01/2009 1:43 AM

"DGDevin" <[email protected]> wrote in message
news:[email protected]...
> -MIKE- wrote:
>
>> Hoosierpopi wrote:
>>> If they have changed the packaging (they do from time to time to
>>> frustrate such returns), just buy a new one, slip the old one in the
>>> new box and return that one.
>>>
>>> They (retailers) know that a significant percentage of this Chinese
>>> stuff newer saw a QC test and count on the customer to accept the
>>> premature failure and buy a new one while calculating a higher
>>> "Returns & Allowances" factor in determining their "Markup." to
>>> account for the high crap rates.
>>>
>>
>> Otherwise known as theft.
>
> Well, returning a product that fails in an unreasonable period of time
> (but outside the store's return policy) isn't quite theft. In the case of
> something the seller knows is likely to die an early death it's more like
> revenge than theft. Maybe revenge isn't all that admirable either, but
> neither is selling junk.

Would that be pre-meditated revenge? It still stinks. Do you even bother to
cross your fingers in negation as you sign the PO?

Come to think of it, I don't recall covering ethics in my public school
education. As though that might make a whole lot of difference.

Dd

"DGDevin"

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 11:24 PM

Phisherman wrote:

> I have eight 4' flourescent fixtures with reflectors. I drilled a
> hole every 8" along the edges of the reflectors and fastened hardware
> cloth to the reflectors. This prevents a swinging 2x4 from hitting a
> tube, yet easy to replace a tube.

Great idea!

> I installed electrical outlets on
> the ceiling--each oulet has an extra outlet for future units if
> needed.

I find the garage door opener outlet on the garage ceiling the most useful
outlet in the building, it's always easy to reach, nothing is ever in the
way, and it's a beefy circuit. I think I'm going to add another one.

ST

Steve Turner

in reply to "mark" on 11/01/2009 2:51 PM

12/01/2009 12:54 PM

-MIKE- wrote:
> Hoosierpopi wrote:
>> If they have changed the packaging (they do from time to time to
>> frustrate such returns), just buy a new one, slip the old one in the
>> new box and return that one.
>>
>> They (retailers) know that a significant percentage of this Chinese
>> stuff newer saw a QC test and count on the customer to accept the
>> premature failure and buy a new one while calculating a higher
>> "Returns & Allowances" factor in determining their "Markup." to
>> account for the high crap rates.
>>
>
> Otherwise known as theft.

Yeah, but they're screwing us over by selling us this Chinese junk so
it's ok...

--
"Our beer goes through thousands of quality Czechs every day."
(From a Shiner Bock billboard I saw in Austin some years ago)
To reply, eat the taco.
http://www.flickr.com/photos/bbqboyee/

MJ

Mark & Juanita

in reply to "mark" on 11/01/2009 2:51 PM

11/01/2009 7:21 PM

Ed Edelenbos wrote:

>
>
> "B A R R Y" <[email protected]> wrote in message
> news:[email protected]...
>> Lee Michaels wrote:
>>>
>>> I would reccomend mutiple floursecents. They are cool and cheap. The
>>> more, the better.
>>
>> As a fellow basement dweller, I concur.
>>
>> The big problem with basement is ceiling height. With a low ceiling, you
>> need far more fixtures per square foot, as the light doesn't get much
>> chance to spread out.
>
> Incentive to spread some white paint around. It always amazes me how that
> helps.
>
> Ed

What he said, basement or any other shop -- white walls make a HUGE
difference in ambient light, and frankly ambience as well. Much more
cheerful and inspiring than gray cement or bare studs

--
If you're going to be dumb, you better be tough


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