Great site! Thanks, you made my day.
Glen
George wrote:
> "Too_Many_Tools" <[email protected]> wrote in message
> news:[email protected]...
>
>>Have you tried the Delta support page recently?
>>
>>Boy are you in for a surprise!
>>
>>I have been trying for over two hours to get some literature.
>>
>>The new Delta support effort from my perspective is a real POS.
>>
>>Anyone else try?
>>
>
> http://www.acetoolrepair.com/
>
>
"Too_Many_Tools" <[email protected]> wrote in message
news:[email protected]...
> Have you tried the Delta support page recently?
>
> Boy are you in for a surprise!
>
> I have been trying for over two hours to get some literature.
>
> The new Delta support effort from my perspective is a real POS.
>
> Anyone else try?
>
http://www.acetoolrepair.com/
I agree.
Went there, had to register and get a login and password.
Then the search pages looked and felt like some database
wiz kid who never tried to search out parts for an old tool
had designed the web page interface.
I wanted to shout at the screen: "But that is what I am looking
for, I cannot GIVE you information I wanted to ask you for!!
I came here because I don't know!!!"
Ah, well, Delta's new owners don't have any old parts in stock
anymore anyway.
Phil
"Too_Many_Tools" <[email protected]> wrote in message
news:[email protected]...
> Have you tried the Delta support page recently?
>
> Boy are you in for a surprise!
>
> I have been trying for over two hours to get some literature.
>
> The new Delta support effort from my perspective is a real POS.
>
> Anyone else try?
>
> TMT
>
On 14 Mar 2006 13:32:27 -0800, "Too_Many_Tools"
<[email protected]> wrote:
>Have you tried the Delta support page recently?
>Boy are you in for a surprise!
>I have been trying for over two hours to get some literature.
>The new Delta support effort from my perspective is a real POS.
>Anyone else try?
Yes the Service-Net site is not very friendly.
Also, a lot of the accessory-part catalog numbers will not work
there, you need the actual part number. Also there is no keyword
search.
I did notice that if you do a google search for some of the machine
model numbers, you will get hits from the Delta site for some of the
parts lists. Going that route you can still get to some of the parts
diagrams directly from deltamachinery.com.
I hope enough people complain (to both sites) so that they at least
improve the service-net site!
Mike O.