I noticed that my reviews of Woodcraft products don't make their reviews
if I rate them poorly, only when I rate them well.
I know I have to give time, but some are old enough to have made it.
Has anyone else noticed that they have selective postings of reviews?
It's quite annoying since other people should be alerted to problems
however big or small.
That's a valid point, BUT... there's a difference between bad knowledge
and valuable knowledge. Many times I see a review, when it's really a
user problem I can spot it. And I think we should see those too, since
that gives us a chance to understand why opinions are like ASSHOLES.
This should not be the retailers job. They should post them. They can
certainly comment back that they feel the user didn't know what they
were doing. But to eliminate bad reviews shows that a retailer is not
interested in real reviews.
On 6/30/2012 11:51 AM, -MIKE- wrote:
> On 6/30/12 9:41 AM, Bruce wrote:
>> On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
>> (in article <[email protected]>):
>>
>>> I noticed that my reviews of Woodcraft products don't make their reviews
>>> if I rate them poorly, only when I rate them well.
>>>
>>> I know I have to give time, but some are old enough to have made it.
>>>
>>> Has anyone else noticed that they have selective postings of reviews?
>>>
>>> It's quite annoying since other people should be alerted to problems
>>> however big or small.
>>
>> Rockler as well. They edited out parts of my review.
>>
>> -BR
>>
>
> I think a lot of their reviews get edited or taken off because of false
> information and operator error. I'm not saying this is the case for you
> guys.
>
> But in the past, I've seen people put up reviews about how terrible a
> product is because of this, that, and the other and it turns out the
> reviewer just didn't know how to use the thing or was trying to get it
> to do something for which it was never designed nor intended. Amazon and
> other sites which do not edit/delete reviews are riddled with this kind
> of stuff, which is why you really need to know how to read between the
> lines when looking at reviews.
>
> However, it wouldn't surprise me at all if Rockler and Woodcraft were
> editing negative reviews.
>
>
On 6/30/2012 4:15 AM, tiredofspam wrote:
> I noticed that my reviews of Woodcraft products don't make their reviews
> if I rate them poorly, only when I rate them well.
>
> I know I have to give time, but some are old enough to have made it.
>
> Has anyone else noticed that they have selective postings of reviews?
>
> It's quite annoying since other people should be alerted to problems
> however big or small.
Send Woodcraft the above and politely ask for a response. If what you
get back does not satisfactorily answer the issue, take it to the next step:
Make the same post on reddit.com, post the reddit link here so we can
comment on it.
Once it's posted on reddit, and you garner some comments, send WoodCraft
a link to that post and then ask them again for a response.
--
www.eWoodShop.com
Last update: 4/15/2010
KarlCaillouet@ (the obvious)
http://gplus.to/eWoodShop
The problem seems to be especially apparent with the Woodriver line.
What's the point of having reviews if you are going to minimize the
bad... mine was a factual review.
I bought 2 sets of the woodriver clamp blocks.
http://www.woodcraft.com/product/2005903/25301/woodriver-parallel-clamp-blocks-set-of-4.aspx
They are not like pictured.. They are oblong. I went to use them on a
base skirt for my project and the oblong shape prevented them from
holding the skirt square. If they were like they are pictured it would
work. But they are not, they are oblong, therefore they don't let the
clamps to get close at adjacent corners.
I didn't discover this until way after I bought them.
My opinion is stay away and spend the money on the Bessey's, unless you
see them as in the picture.
Stay away from their fractional dial caliper too... very cheasey... HF's
dial caliper is of a much higher caliber, and very accurate. Basic
things like knurling on the dial are missing, and a wheel. But without
the extra metal for the knurling you can easily bend the dial since it
is smooth and requires a more forceful grip... For the ridiculous price
you should get better. Their full price is close to a Starret which has
all the perks and a better marked dial, and none of the problems. See
McFeely's or Amazon.
On 6/30/2012 10:41 AM, Bruce wrote:
> On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
> (in article <[email protected]>):
>
>> I noticed that my reviews of Woodcraft products don't make their reviews
>> if I rate them poorly, only when I rate them well.
>>
>> I know I have to give time, but some are old enough to have made it.
>>
>> Has anyone else noticed that they have selective postings of reviews?
>>
>> It's quite annoying since other people should be alerted to problems
>> however big or small.
>
> Rockler as well. They edited out parts of my review.
>
> -BR
>
On 6/30/12 9:41 AM, Bruce wrote:
> On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
> (in article <[email protected]>):
>
>> I noticed that my reviews of Woodcraft products don't make their reviews
>> if I rate them poorly, only when I rate them well.
>>
>> I know I have to give time, but some are old enough to have made it.
>>
>> Has anyone else noticed that they have selective postings of reviews?
>>
>> It's quite annoying since other people should be alerted to problems
>> however big or small.
>
> Rockler as well. They edited out parts of my review.
>
> -BR
>
I think a lot of their reviews get edited or taken off because of false
information and operator error. I'm not saying this is the case for you
guys.
But in the past, I've seen people put up reviews about how terrible a
product is because of this, that, and the other and it turns out the
reviewer just didn't know how to use the thing or was trying to get it
to do something for which it was never designed nor intended. Amazon and
other sites which do not edit/delete reviews are riddled with this kind
of stuff, which is why you really need to know how to read between the
lines when looking at reviews.
However, it wouldn't surprise me at all if Rockler and Woodcraft were
editing negative reviews.
--
-MIKE-
"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply
Swingman wrote:
> On 6/30/2012 4:15 AM, tiredofspam wrote:
>> I noticed that my reviews of Woodcraft products don't make their reviews
>> if I rate them poorly, only when I rate them well.
>>
>> I know I have to give time, but some are old enough to have made it.
>>
>> Has anyone else noticed that they have selective postings of reviews?
>>
>> It's quite annoying since other people should be alerted to problems
>> however big or small.
>
> Send Woodcraft the above and politely ask for a response. If what you
> get back does not satisfactorily answer the issue, take it to the next
> step:
>
> Make the same post on reddit.com, post the reddit link here so we can
> comment on it.
How did you ever come accross that web site?
>
> Once it's posted on reddit, and you garner some comments, send WoodCraft
> a link to that post and then ask them again for a response.
>
On 6/30/2012 10:51 AM, -MIKE- wrote:
> On 6/30/12 9:41 AM, Bruce wrote:
>> On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
>> (in article <[email protected]>):
>>
>>> I noticed that my reviews of Woodcraft products don't make their reviews
>>> if I rate them poorly, only when I rate them well.
>>>
>>> I know I have to give time, but some are old enough to have made it.
>>>
>>> Has anyone else noticed that they have selective postings of reviews?
>>>
>>> It's quite annoying since other people should be alerted to problems
>>> however big or small.
>>
>> Rockler as well. They edited out parts of my review.
>>
>> -BR
>>
>
> I think a lot of their reviews get edited or taken off because of false
> information and operator error. I'm not saying this is the case for you
> guys.
>
> But in the past, I've seen people put up reviews about how terrible a
> product is because of this, that, and the other and it turns out the
> reviewer just didn't know how to use the thing or was trying to get it
> to do something for which it was never designed nor intended. Amazon and
> other sites which do not edit/delete reviews are riddled with this kind
> of stuff, which is why you really need to know how to read between the
> lines when looking at reviews.
>
> However, it wouldn't surprise me at all if Rockler and Woodcraft were
> editing negative reviews.
>
>
You know, if reviews are taken off because of false information and
operator error, that is not a good thing. If Rockler and Woodcraft are
really taking off reviews because of this type of thing, they are doing
a disservice to all. They should instead post a comment about where the
reviewer is incorrect. In fact, if reviewers are posting reviews for
those reasons you assume, then I want to know. There may be issues with
the documentation that goes with those products that make it hard for a
user to use the product correctly.
On 7/1/12 11:03 AM, R. F. Duffer wrote:
> On 6/30/2012 10:51 AM, -MIKE- wrote:
>> On 6/30/12 9:41 AM, Bruce wrote:
>>> On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
>>> (in article <[email protected]>):
>>>
>>>> I noticed that my reviews of Woodcraft products don't make their
>>>> reviews
>>>> if I rate them poorly, only when I rate them well.
>>>>
>>>> I know I have to give time, but some are old enough to have made it.
>>>>
>>>> Has anyone else noticed that they have selective postings of reviews?
>>>>
>>>> It's quite annoying since other people should be alerted to problems
>>>> however big or small.
>>>
>>> Rockler as well. They edited out parts of my review.
>>>
>>> -BR
>>>
>>
>> I think a lot of their reviews get edited or taken off because of false
>> information and operator error. I'm not saying this is the case for you
>> guys.
>>
>> But in the past, I've seen people put up reviews about how terrible a
>> product is because of this, that, and the other and it turns out the
>> reviewer just didn't know how to use the thing or was trying to get it
>> to do something for which it was never designed nor intended. Amazon and
>> other sites which do not edit/delete reviews are riddled with this kind
>> of stuff, which is why you really need to know how to read between the
>> lines when looking at reviews.
>>
>> However, it wouldn't surprise me at all if Rockler and Woodcraft were
>> editing negative reviews.
>>
>>
>
> You know, if reviews are taken off because of false information and
> operator error, that is not a good thing. If Rockler and Woodcraft are
> really taking off reviews because of this type of thing, they are doing
> a disservice to all. They should instead post a comment about where the
> reviewer is incorrect. In fact, if reviewers are posting reviews for
> those reasons you assume, then I want to know. There may be issues with
> the documentation that goes with those products that make it hard for a
> user to use the product correctly.
>
I don't know if it was one of these sites, or another one, but I've seen
the process of a company commenting/correcting wrong information in a
review and it gets real ugly, real fast. It's hard to tell people they
need to plug the thing in to get it to turn on without making the
customer look like an idiot. :-)
So they probably just opt to delete it. Their experience may have shown
them it's the lesser of two evils. I'm not defending them for deleting
"bad" reviews. The free market will show to them whether or not it's a
good practice.
How many people actually read the manual before using a tool (if they
read it at all)? At my last job I worked with students and teachers and
was responsible for managing and maintaining audio/video equipment. I
can assure you, they didn't read the manuals... they just grabbed stuff
and started pushing buttons. :-)
I can also assure you it's a high and precarious tightrope to walk when
you have to go into a professor's classroom to "fix" equipment that
isn't working, as you try to not let anyone see you plug the AC cord
into the receptacle as you're behind the thing pretending to wiggle
cables to fake a phantom short.
--
-MIKE-
"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
http://mikedrums.com
[email protected]
---remove "DOT" ^^^^ to reply
"Bill" <[email protected]> wrote in message
news:[email protected]...
> Swingman wrote:
>> On 6/30/2012 4:15 AM, tiredofspam wrote:
>>> I noticed that my reviews of Woodcraft products don't make their reviews
>>> if I rate them poorly, only when I rate them well.
>>>
>>> I know I have to give time, but some are old enough to have made it.
>>>
>>> Has anyone else noticed that they have selective postings of reviews?
>>>
>>> It's quite annoying since other people should be alerted to problems
>>> however big or small.
>>
>> Send Woodcraft the above and politely ask for a response. If what you
>> get back does not satisfactorily answer the issue, take it to the next
>> step:
>>
>> Make the same post on reddit.com, post the reddit link here so we can
>> comment on it.
>
> How did you ever come accross that web site?
>
>
>>
>> Once it's posted on reddit, and you garner some comments, send WoodCraft
>> a link to that post and then ask them again for a response.
Never heard of it either.... took a look and saw this under the subject "My
ferret steals stuff and hides it, and we found her with this today."
http://i.imgur.com/j1oOb.jpg
This is too funny...
On Sat, 30 Jun 2012 08:41:31 -0600, Bruce <[email protected]> wrote:
>On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
>(in article <[email protected]>):
>
>> I noticed that my reviews of Woodcraft products don't make their reviews
>> if I rate them poorly, only when I rate them well.
>>
>> I know I have to give time, but some are old enough to have made it.
>>
>> Has anyone else noticed that they have selective postings of reviews?
>>
>> It's quite annoying since other people should be alerted to problems
>> however big or small.
>
>Rockler as well. They edited out parts of my review.
>
>-BR
Pretty tacky to do so. I've bought products that had a negative
review. You may not like a particular feature, but I may not care,
but if everything else is OK, I'll buy that item.
I also don't take a good review as being a good indicator either. A
user may think a 13 once hammer is better than a 16 ounce as it hurts
less when you get hit in the head. You really have to read how it
applies to you.
If I can't get honest reviews, maybe I should not trust that retailer
and go elsewhere.
On 7/1/2012 11:33 AM, -MIKE- wrote:
> I can also assure you it's a high and precarious tightrope to walk when
> you have to go into a professor's classroom to "fix" equipment that
> isn't working, as you try to not let anyone see you plug the AC cord
> into the receptacle as you're behind the thing pretending to wiggle
> cables to fake a phantom short.
One of our regional (aka, big fish in little pond) bandleaders, Rice EE
graduate, inventor of the first and most successful piano pickup of the
time ... bus two hours late to a Festival gig (showtime 8PM - 12PM,
showed up at 10PM), on a Saturday night with the usual boozed up crowd;
proceeded to take another 45 minutes setting up the band (8 member)
risers and HIS sound equipment ... although there was a much more
professional sound system, and crew, ready to just plug'em up and go;
then his electric piano would not make a sound.
45 minutes later, after completely dismantling the piano, onstage, in
front of the increasingly drunk, unruly crowd, yours truly, the
unfortunate house sound engineer for the festival, discovered that he'd
simply not bothered to plug the farking thing in. Ain't no telling what
that little white haired lounge lizard had been into on the bus?
(one of the reasons why, in subsequent years doing that gig, my price
went up considerably, as well as my insistence that the house mixing
position be elevated at least 8' above the crowd ... those drunk fuckers
in the crowd wanted to kill _me_ for some reason! go figure ...)
I still see him at gigs on occasion, and he won't even look me in the
eye ...
--
www.eWoodShop.com
Last update: 4/15/2010
KarlCaillouet@ (the obvious)
http://gplus.to/eWoodShop
On Sat, 30 Jun 2012 03:15:24 -0600, tiredofspam wrote
(in article <[email protected]>):
> I noticed that my reviews of Woodcraft products don't make their reviews
> if I rate them poorly, only when I rate them well.
>
> I know I have to give time, but some are old enough to have made it.
>
> Has anyone else noticed that they have selective postings of reviews?
>
> It's quite annoying since other people should be alerted to problems
> however big or small.
Rockler as well. They edited out parts of my review.
-BR