Br

Ba r r y

31/03/2006 4:47 PM

Forrest Rules!

I recently sent a relatively new 80T Forrest Chopmaster back for
reflattening after it got stuck in some 8/4 maple on my SCMS. I
included my credit card number for payment and asked them to repair as
necessary.

Forrest called me and stated that the blade looked like it had been
kicked back or involved in a similar bind and had spun on the arbor.
This created heat in the center of the blade, which warped the blade
body. I stated that they were exactly right, and explained the
details.

Forrest's response was that "they were sending the blade back to me".
I took this as a statement that the blade was beyond repair.

It arrived today via UPS Blue, perfectly flat and sharp, with the
teeth coated.

_NO CHARGE_, including shipping back to me.

NICE!


This topic has 13 replies

ER

Enoch Root

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 11:13 AM

[email protected] wrote:
> Enoch Root wrote:
>
>>Ba r r y wrote:
>>
>>>I recently sent a relatively new 80T Forrest Chopmaster back for
>>>reflattening after it got stuck in some 8/4 maple on my SCMS. I
>>>included my credit card number for payment and asked them to repair as
>>>necessary.
>>>
>>>Forrest called me and stated that the blade looked like it had been
>>>kicked back or involved in a similar bind and had spun on the arbor.
>>>This created heat in the center of the blade, which warped the blade
>>>body. I stated that they were exactly right, and explained the
>>>details.
>>>
>>>Forrest's response was that "they were sending the blade back to me".
>>>I took this as a statement that the blade was beyond repair.
>>>
>>>It arrived today via UPS Blue, perfectly flat and sharp, with the
>>>teeth coated.
>>>
>>>_NO CHARGE_, including shipping back to me.
>>
>>I'm surprised. Let me qualify that by stating I'm ignorant, as well.
>>How is it that Forrest would feel responsible (don't get me wrong, I'm
>>glad they have this ethic!) for the blade warping after such an event?
>>
>>I suppose a well-made blade wouldn't have any warp even after such an
>>event, and that it did warp is an indication the blade was not fully
>>annealed as manufactured?
>
>
> no, they correctly diagnosed the failure as not their fault. they fixed
> it free to keep their customer happy.

Or confused. :)

er
--
email not valid

Lr

"Leon"

in reply to Ba r r y on 31/03/2006 4:47 PM

01/04/2006 12:38 AM


"Enoch Root" <[email protected]> wrote in message
news:[email protected]...
>
> I'm surprised. Let me qualify that by stating I'm ignorant, as well.
> How is it that Forrest would feel responsible (don't get me wrong, I'm
> glad they have this ethic!) for the blade warping after such an event?
>
> I suppose a well-made blade wouldn't have any warp even after such an
> event, and that it did warp is an indication the blade was not fully
> annealed as manufactured?


I strongly suspect that the blade is not back to factory specs. They
probably got so far with the repair process and found that they could not
fix er up good as new.

bb

"brianlanning"

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 9:04 AM

I already have a woodworker 2 and have been debating getting a
chopmaster for my new PC 12" miter saw. Thanks for the info.

brian

b

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 9:43 AM


Enoch Root wrote:
> Ba r r y wrote:
> > I recently sent a relatively new 80T Forrest Chopmaster back for
> > reflattening after it got stuck in some 8/4 maple on my SCMS. I
> > included my credit card number for payment and asked them to repair as
> > necessary.
> >
> > Forrest called me and stated that the blade looked like it had been
> > kicked back or involved in a similar bind and had spun on the arbor.
> > This created heat in the center of the blade, which warped the blade
> > body. I stated that they were exactly right, and explained the
> > details.
> >
> > Forrest's response was that "they were sending the blade back to me".
> > I took this as a statement that the blade was beyond repair.
> >
> > It arrived today via UPS Blue, perfectly flat and sharp, with the
> > teeth coated.
> >
> > _NO CHARGE_, including shipping back to me.
>
> I'm surprised. Let me qualify that by stating I'm ignorant, as well.
> How is it that Forrest would feel responsible (don't get me wrong, I'm
> glad they have this ethic!) for the blade warping after such an event?
>
> I suppose a well-made blade wouldn't have any warp even after such an
> event, and that it did warp is an indication the blade was not fully
> annealed as manufactured?

no, they correctly diagnosed the failure as not their fault. they fixed
it free to keep their customer happy.

Br

Ba r r y

in reply to Ba r r y on 31/03/2006 4:47 PM

01/04/2006 11:40 AM

On Sat, 01 Apr 2006 00:39:31 GMT, "Leon"
<[email protected]> wrote:

>Good for you and Forrest Barry, however be aware that the fix may not last.

Even if it dosen't, some additional use is better than what I had.

Lr

"Leon"

in reply to Ba r r y on 31/03/2006 4:47 PM

01/04/2006 12:39 AM

Good for you and Forrest Barry, however be aware that the fix may not last.


"Ba r r y" <[email protected]> wrote in message
news:[email protected]...
>I recently sent a relatively new 80T Forrest Chopmaster back for
> reflattening after it got stuck in some 8/4 maple on my SCMS. I
> included my credit card number for payment and asked them to repair as
> necessary.
>
> Forrest called me and stated that the blade looked like it had been
> kicked back or involved in a similar bind and had spun on the arbor.
> This created heat in the center of the blade, which warped the blade
> body. I stated that they were exactly right, and explained the
> details.
>
> Forrest's response was that "they were sending the blade back to me".
> I took this as a statement that the blade was beyond repair.
>
> It arrived today via UPS Blue, perfectly flat and sharp, with the
> teeth coated.
>
> _NO CHARGE_, including shipping back to me.
>
> NICE!

Lr

"Leon"

in reply to Ba r r y on 31/03/2006 4:47 PM

01/04/2006 1:22 PM


"Ba r r y" <[email protected]> wrote in message
news:[email protected]...
> On Sat, 01 Apr 2006 00:39:31 GMT, "Leon"
> <[email protected]> wrote:
>
>>Good for you and Forrest Barry, however be aware that the fix may not
>>last.
>
> Even if it dosen't, some additional use is better than what I had.

No doubt. I was not trying to rain on your parade BTY, just be careful
until you know for sure how the blade is going to perform.

ER

Enoch Root

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 3:30 PM

Ba r r y wrote:
> On Fri, 31 Mar 2006 09:13:50 -0800, Enoch Root <[email protected]>
> wrote:
>
>
>>I'm surprised. Let me qualify that by stating I'm ignorant, as well.
>>How is it that Forrest would feel responsible (don't get me wrong, I'm
>>glad they have this ethic!) for the blade warping after such an event?
>
>
> I don't know. I expected to pay for the repair. _I_ got the blade
> stuck, and made no attempt to blame Forrest. I have done business
> with them before, taking advantage of their carbide blade sharpening,
> even if it's not their blade.
>
>
>>I suppose a well-made blade wouldn't have any warp even after such an
>>event, and that it did warp is an indication the blade was not fully
>>annealed as manufactured?
>
>
> Wanna' bet? <G> Good blades are designed to dissipate heat
> developed in the kerf, at the edges. The center of the blade
> shouldn't touch anything during a good cut,as the teeth are wider than
> the blank. Also, the arbor, nut, and washer won't heat as quickly,
> due to the sheer amount of metal present. This incident _quickly_
> heated it from the center, the reverse of a proper cut. The likely
> problem here is the crappy blade mounting bolt on my Delta SCMS. The
> blade probably wouldn't have slipped on a saw with a better blade
> mount.

In addition, now I think about it, there's no treatment to stop warping
if only the center of the blade is undergoing a heat expansion, short of
embedding the blade in a block of titanium...

er
--
email not valid

JH

"Jeff Heyen"

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 9:17 PM


"David" <[email protected]> wrote in message
news:[email protected]...
> brianlanning wrote:
>
>> I already have a woodworker 2 and have been debating getting a
>> chopmaster for my new PC 12" miter saw. Thanks for the info.
>>
>> brian
>>
> I like my WWII on my TS, but I gotta mention that the stock blade that
> came with my Makita slider is a keeper. I wouldn't replace it, even for a
> Forrest. That blade leaves a glass smooth finish. I was pleasantly
> suprised that a stock blade could be so good.
>
> dave

Dave, not to crap on the thread, but I can echo your sentiments exactly, re
the Makita 70 tooth blade that comes w/ the SCMS. I bought a Freud 80 tooth
blade to act as my "good" blade, and erroneously decided to use the Makita
as my "hog" blade. In hindsight I should have done the opposite. FWIW I'm
going to the Makita service center and see how much a new 70 tooth blade is,
and make the Freud my "hog" blade.

Jeff

Br

Ba r r y

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 8:08 PM

On Fri, 31 Mar 2006 09:13:50 -0800, Enoch Root <[email protected]>
wrote:

>
>I'm surprised. Let me qualify that by stating I'm ignorant, as well.
>How is it that Forrest would feel responsible (don't get me wrong, I'm
>glad they have this ethic!) for the blade warping after such an event?

I don't know. I expected to pay for the repair. _I_ got the blade
stuck, and made no attempt to blame Forrest. I have done business
with them before, taking advantage of their carbide blade sharpening,
even if it's not their blade.

>I suppose a well-made blade wouldn't have any warp even after such an
>event, and that it did warp is an indication the blade was not fully
>annealed as manufactured?

Wanna' bet? <G> Good blades are designed to dissipate heat
developed in the kerf, at the edges. The center of the blade
shouldn't touch anything during a good cut,as the teeth are wider than
the blank. Also, the arbor, nut, and washer won't heat as quickly,
due to the sheer amount of metal present. This incident _quickly_
heated it from the center, the reverse of a proper cut. The likely
problem here is the crappy blade mounting bolt on my Delta SCMS. The
blade probably wouldn't have slipped on a saw with a better blade
mount.

I simply think it was mighty nice of them to take care of me, and feel
that it deserved a public thank you.

Barry

Br

Ba r r y

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 9:49 PM

On Fri, 31 Mar 2006 21:17:45 GMT, "Jeff Heyen" <[email protected]>
wrote:

> I bought a Freud 80 tooth
>blade to act as my "good" blade, and erroneously decided to use the Makita
>as my "hog" blade. In hindsight I should have done the opposite.

I've also heard good things about the Makita blade.

However, I own both a Freud 80T and a Forrest Chopmaster 80T, and all
I can say is that you get what you pay for when comparing those two.

I'm going to get out and check out that Makita saw, since my Delta
SCMS seems to have some new arbor runout. 8^(

DD

David

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 9:07 AM

brianlanning wrote:

> I already have a woodworker 2 and have been debating getting a
> chopmaster for my new PC 12" miter saw. Thanks for the info.
>
> brian
>
I like my WWII on my TS, but I gotta mention that the stock blade that
came with my Makita slider is a keeper. I wouldn't replace it, even for
a Forrest. That blade leaves a glass smooth finish. I was pleasantly
suprised that a stock blade could be so good.

dave

ER

Enoch Root

in reply to Ba r r y on 31/03/2006 4:47 PM

31/03/2006 9:13 AM

Ba r r y wrote:
> I recently sent a relatively new 80T Forrest Chopmaster back for
> reflattening after it got stuck in some 8/4 maple on my SCMS. I
> included my credit card number for payment and asked them to repair as
> necessary.
>
> Forrest called me and stated that the blade looked like it had been
> kicked back or involved in a similar bind and had spun on the arbor.
> This created heat in the center of the blade, which warped the blade
> body. I stated that they were exactly right, and explained the
> details.
>
> Forrest's response was that "they were sending the blade back to me".
> I took this as a statement that the blade was beyond repair.
>
> It arrived today via UPS Blue, perfectly flat and sharp, with the
> teeth coated.
>
> _NO CHARGE_, including shipping back to me.

I'm surprised. Let me qualify that by stating I'm ignorant, as well.
How is it that Forrest would feel responsible (don't get me wrong, I'm
glad they have this ethic!) for the blade warping after such an event?

I suppose a well-made blade wouldn't have any warp even after such an
event, and that it did warp is an indication the blade was not fully
annealed as manufactured?

er
--
email not valid


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