Sad Tale: Leitz Tooling Systems-"Free" Unisaw blade sharpening

> Since the local, really excellent sharpening service charges less than
> US$20 on average to sharpen any of the 10" tablesaw blades I've taken
them,
> I've tossed all the 'free sharpening coupons' where they belong. There's
a
> lot to be said for dealing with someone across the counter, who's been
> there for 25+ years.
> Google a thread on Sharpening Service from some time in the last year.
> Maybe there's a recommended shop near you.

Will be "looking nextime. I wondered, "What can go wrong..whats wrong with
free?"
(First off, "mailing" cost $ 12.00)
Now I know

R

> I'm happy when coupons, rebates, special offers, etc. are honored, but am
> never surprised when they aren't. I would have paid the cod, then tried
to
> get them to give me my money back (yeah, right).

I called their '800' number and asked about that. They were good enough to
tell me there was no way for them to "refund' the COD ("just send it back")

"Rudy" <[email protected]> wrote in
news:mzdYc.257243$gE.106522@pd7tw3no:

> When I bought my Unisaw in 1998, there were two coupons for a "free"
> sharpening in the case with the blade.

Realizing that I'm really spoiled...

Since the local, really excellent sharpening service charges less than
US$20 on average to sharpen any of the 10" tablesaw blades I've taken them,
I've tossed all the 'free sharpening coupons' where they belong. There's a
lot to be said for dealing with someone across the counter, who's been
there for 25+ years.

Google a thread on Sharpening Service from some time in the last year.
Maybe there's a recommended shop near you.

Patriarch

> Perhaps you could write "coupon attached" on both sides of the blade
> and/or tape the coupon to the blade next time. The taped coupon would
> be hardest for their blind sharpener guy to miss.

Is he then, their "dullest" sharpener ? <G> Not sad to say, that was the
last coupon.

I'm happy when coupons, rebates, special offers, etc. are honored, but am
never surprised when they aren't. I would have paid the cod, then tried to
get them to give me my money back (yeah, right).

"Rudy" <[email protected]> wrote in message
news:mzdYc.257243$gE.106522@pd7tw3no...
> When I bought my Unisaw in 1998, there were two coupons for a "free"
> sharpening in the case with the blade.
> I used one in 2000 by mailing the blade from Tucson to Leitz in CA. I did
> it while planning to be away on vacation. That worked well...Leitz in the
> USA.
> Anyway, in the meantime, we've moved to Canada so I called and got the
Leitz
> location up here (1-Ontario)
> On July 16th I spent $ 12.00 for postage and mailed the blade off, then
left
> on vacation. I expected that there would be a notice in the mailbox on
our
> return to p/u the blade.
>
> We returned Aug 7 and no notice. On the Monday, Aug 9 I called Leitz and
> was told the blade 'went out' on the Thu or Friday. I waited for a few
days
> and sure enough, I got a notice in the mailbox that the blade was at the
> PO....
> COD $ 38.00 !!!
>
> I called Leitz again and related the above. The fellow there said that
the
> person that opens the pkgs and sharpens the blades does not always look
for
> the coupon..The $ 38 represented sharpening and return postage ($30) and $
> 8.00 to replace 4 chipped carbide teeth. After some discussion, he
> "believed" that I had indeed sent the coupon so told me to decline the COD
> and have the PO return the blade to them..they'd remail. I sent them a
> check for the $ 8.00 and sat down to wait for the blade. Well, here we
are
> 2 weeks later..no blade..called again yesterday to find the contact guy
I'd
> spoken to was "at a trade show in Atlanta". "Call back Monday"...BTW, the
> "super special" $ 4.99 10" 24 tooth carbide blade from Harbor Freight IS
> junk..(but you knew that) unless all you cut is plywood and don't mind the
> uneven teeth leaving "stripes" in your work.
>
> R
>
>
>

On Sun, 29 Aug 2004 05:10:42 GMT, "Rudy" <[email protected]>
calmly ranted:

>I called Leitz again and related the above. The fellow there said that the
>person that opens the pkgs and sharpens the blades does not always look for
>the coupon..The $ 38 represented sharpening and return postage ($30) and $
>8.00 to replace 4 chipped carbide teeth. After some discussion, he
>"believed" that I had indeed sent the coupon so told me to decline the COD
>and have the PO return the blade to them..they'd remail. I sent them a
>check for the $ 8.00 and sat down to wait for the blade. Well, here we are

Perhaps you could write "coupon attached" on both sides of the blade
and/or tape the coupon to the blade next time. The taped coupon would
be hardest for their blind sharpener guy to miss.


>2 weeks later..no blade..called again yesterday to find the contact guy I'd
>spoken to was "at a trade show in Atlanta". "Call back Monday"...BTW, the
>"super special" $ 4.99 10" 24 tooth carbide blade from Harbor Freight IS
>junk..(but you knew that) unless all you cut is plywood and don't mind the
>uneven teeth leaving "stripes" in your work.

You must have received a bad blade from HF. I've been using one of
their $4.99 (on sale) C2 blades for a year and a half (granted, I
don't use the saw a whole lot) and it cut surprisingly nicely on 80+
year-old Dina. It's time to drill out another arbor hole (she has a
3/4 arbor) and replace it with a $9.99 40T HF special (also C2), but
I'll keep the 24T for a backup.

--
"I'm sick and tired of having to rearrange my life
because of what the STUPIDEST people *might* do or
how they *might* react."
-- Bill Maher