b

20/01/2005 7:16 PM

Bummer - broken website item at woodcraft

So I read the raves about the Peltor Worktunes headset in Google
archives. Wouldn't you know it? Woodcraft has a sale on one model for
$46.99 on their website. But the webmaster blew it when placing the
item on sale. There is no "add to cart" button for the item.
GRRRRRR!!!!

Bob


This topic has 9 replies

b

in reply to [email protected] on 20/01/2005 7:16 PM

20/01/2005 8:35 PM

Customer support on the phone is only available 8:30 a.m. to 5:00 p.m
Mon-Fri. Yes, its available, but not easy if you're working as a
consultant for a client during the day. That's why I love internet
shopping.

Bob

b

in reply to [email protected] on 20/01/2005 7:16 PM

21/01/2005 1:30 AM

Quickorder! Brilliant!

Thanks,
Bob

MJ

Mark & Juanita

in reply to [email protected] on 20/01/2005 7:16 PM

20/01/2005 9:51 PM

On Fri, 21 Jan 2005 03:59:11 GMT, "Edwin Pawlowski" <[email protected]> wrote:

>
><[email protected]> wrote in message
>news:[email protected]...
>> So I read the raves about the Peltor Worktunes headset in Google
>> archives. Wouldn't you know it? Woodcraft has a sale on one model for
>> $46.99 on their website. But the webmaster blew it when placing the
>> item on sale. There is no "add to cart" button for the item.
>> GRRRRRR!!!!
>>
>> Bob
>>
>
>Easy to fix 1-800-225-1153
>

Yep, sometimes people forget that mail-order can be done by phone also.
I've often found it quicker to make a phone call than to wade through
either clunky web interfaces or slow network response times.



+--------------------------------------------------------------------------------+

If you're gonna be dumb, you better be tough

+--------------------------------------------------------------------------------+

Da

DIYGUY

in reply to [email protected] on 20/01/2005 7:16 PM

22/01/2005 11:52 AM

ROTFLOL - that makes perfect sense to explain the price. Reminds me of
the old joke about the butcher who had a customer ask him how much his
lamb chops were. Four dollars a pound he says. Customer complains that
the butcher down the street is selling them for $3 a pound. So buy them
from him he says. Customer whines that the other butcher is out of lamb
chops. Well, if I was out of them they would be three dollars a pound
as well the butcher replies. Sweet deal, eh?

BillyBob wrote:
> "Bill Stock" <[email protected]> wrote in message
> news:[email protected]...
>
>><[email protected]> wrote in message
>>news:[email protected]...
>>
>>>So I read the raves about the Peltor Worktunes headset in Google
>>>archives. Wouldn't you know it? Woodcraft has a sale on one model for
>>>$46.99 on their website. But the webmaster blew it when placing the
>>>item on sale. There is no "add to cart" button for the item.
>>>GRRRRRR!!!!
>>>
>>>Bob
>>>
>>
>>Do a Quick Order:
>>
>>http://www.woodcraft.com/quickadd.aspx
>>
>>Product ID is #142892
>
>
> You won't believe the response I got back from Customer Service:
>
> Thank you for your concern. However, when that happens, that means
> the item is no longer available for purchase. I am sorry for any
> confusion this may have caused. Please let us know if we may be of
> further assistance.
>
> Thank you,
> Jessie
> Woodcraft Customer Service
> [email protected]
> 800-535-4482
>
>

EP

"Edwin Pawlowski"

in reply to [email protected] on 20/01/2005 7:16 PM

22/01/2005 4:38 AM


"BillyBob" <[email protected]> wrote in message
>
> You won't believe the response I got back from Customer Service:
>
> Thank you for your concern. However, when that happens, that means
> the item is no longer available for purchase.


OK, that makes some sense. It is a closeout at the stores, but they have no
more in the main warehouse. they should point that out.
--
Ed
http://pages.cthome.net/edhome/

BS

"Bill Stock"

in reply to [email protected] on 20/01/2005 7:16 PM

20/01/2005 11:47 PM


<[email protected]> wrote in message
news:[email protected]...
> So I read the raves about the Peltor Worktunes headset in Google
> archives. Wouldn't you know it? Woodcraft has a sale on one model for
> $46.99 on their website. But the webmaster blew it when placing the
> item on sale. There is no "add to cart" button for the item.
> GRRRRRR!!!!
>
> Bob
>
Do a Quick Order:

http://www.woodcraft.com/quickadd.aspx

Product ID is #142892

Bb

"BillyBob"

in reply to [email protected] on 20/01/2005 7:16 PM

22/01/2005 4:26 AM


"Bill Stock" <[email protected]> wrote in message
news:[email protected]...
>
> <[email protected]> wrote in message
> news:[email protected]...
> > So I read the raves about the Peltor Worktunes headset in Google
> > archives. Wouldn't you know it? Woodcraft has a sale on one model for
> > $46.99 on their website. But the webmaster blew it when placing the
> > item on sale. There is no "add to cart" button for the item.
> > GRRRRRR!!!!
> >
> > Bob
> >
> Do a Quick Order:
>
> http://www.woodcraft.com/quickadd.aspx
>
> Product ID is #142892

You won't believe the response I got back from Customer Service:

Thank you for your concern. However, when that happens, that means
the item is no longer available for purchase. I am sorry for any
confusion this may have caused. Please let us know if we may be of
further assistance.

Thank you,
Jessie
Woodcraft Customer Service
[email protected]
800-535-4482

MJ

Mark & Juanita

in reply to [email protected] on 20/01/2005 7:16 PM

20/01/2005 10:52 PM

On 20 Jan 2005 20:35:27 -0800, [email protected] wrote:

>Customer support on the phone is only available 8:30 a.m. to 5:00 p.m
>Mon-Fri. Yes, its available, but not easy if you're working as a
>consultant for a client during the day. That's why I love internet
>shopping.
>
>Bob

Ah, that makes a difference. Woodworkers' Supply has 24 / 7 toll-free
ordering. [Figured throwing that out will help me keep my "Best Customer
Status" ;-) ]




+--------------------------------------------------------------------------------+

If you're gonna be dumb, you better be tough

+--------------------------------------------------------------------------------+

EP

"Edwin Pawlowski"

in reply to [email protected] on 20/01/2005 7:16 PM

21/01/2005 3:59 AM


<[email protected]> wrote in message
news:[email protected]...
> So I read the raves about the Peltor Worktunes headset in Google
> archives. Wouldn't you know it? Woodcraft has a sale on one model for
> $46.99 on their website. But the webmaster blew it when placing the
> item on sale. There is no "add to cart" button for the item.
> GRRRRRR!!!!
>
> Bob
>

Easy to fix 1-800-225-1153


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