rr

"renicker"

03/07/2004 10:47 PM

Ridgid Customer Service???

I am considering purchasing the Ridgid 10" table saw at Home Depot for $597.

Anyone have any experience with this saw or Ridgid's customer service?

Any feedback you have would be appreciated.

Thanks!

Mike


This topic has 17 replies

MS

"Mortimer Schnerd, RN"

in reply to "renicker" on 03/07/2004 10:47 PM

03/07/2004 8:44 PM

renicker wrote:
> I am considering purchasing the Ridgid 10" table saw at Home Depot for $597.
>
> Anyone have any experience with this saw or Ridgid's customer service?


I have the earlier comparable model: the TS2424 and have been very happy with
it. I've got to warn you... it's a hoss to move until you get it set up. After
that it's no problem. Passes the nickel test easily; fairly quiet and doesn't
bog down like my POS Capsman RAS. I added on a router table attachment to the
left cast iron wing and there's absolutely no sag (didn't remove the left wing
as suggested by the manufacturer, but added it onto the edge of the left wing).

Most of the guys who talk down the Ridgid saw have never used one.




--
Mortimer Schnerd, RN

[email protected]
http://www.mortimerschnerd.com

Bb

"Brian"

in reply to "renicker" on 03/07/2004 10:47 PM

04/07/2004 10:57 AM

I am jealous of your stupidity.

Brian.


"Dave Nissen" <[email protected]> wrote in message
news:[email protected]...
> Thanks for telling me that I am "stupid" for buying a 36-650 that I am
very
> happy with. I was unable to make that definitive diagnosis, and now with
> your help it is now possible.
>
> Dave
>
> "Wally" <[email protected]> wrote in message
> news:[email protected]...
> > Nah,
> >
> > Before shelling out too much money for a Delta piece of junk, make
> > sure you take a look at the General International 50-175 / 50-185. So
> > much more for so little money more...
> >
> > Here's the link: http://www.general.ca/product/inter/50175an.html
> >
> > And here's a complete review about it:
> > http://www.epinions.com/content_70872632964
> >
> > Make sure to read what the others have to say about it:
> >
> >
>
http://www.epinions.com/hmgd-Shop_Tools-All-General_Int_l_50-185L_Contractor
> _Table_Saw/display_~reviews
> >
> > You gotta be blind of plain stupid to get the 36-650...
> >
> >
> > Wally
> >
> >
> > On Sat, 03 Jul 2004 16:27:33 -0700, sniper-joe
> > <[email protected]> wrote:
> >
> > >Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts,
60Hz
> > >motor 10" Blade, 5/8" arbor.
> > >
> > >On sale ... $475.00
> > >
> > >http://www.northwestpowertools.com/table/36650.htm
> > >
> > >JJS
> > >
> > >renicker wrote:
> > >
> > >> I am considering purchasing the Ridgid 10" table saw at Home Depot
for
> $597.
> > >>
> > >> Anyone have any experience with this saw or Ridgid's customer
service?
> > >>
> > >> Any feedback you have would be appreciated.
> > >>
> > >> Thanks!
> > >>
> > >> Mike
> > >>
> > >>
> > >>
> >
>
>

LK

"Lee K"

in reply to "renicker" on 03/07/2004 10:47 PM

04/07/2004 12:28 PM


"renicker" <[email protected]> wrote in message
news:[email protected]...
> I am considering purchasing the Ridgid 10" table saw at Home Depot for
$597.
>
> Anyone have any experience with this saw or Ridgid's customer service?
>
> Any feedback you have would be appreciated.
>
> Thanks!
>
> Mike
>
>

I've had one since November, very happy with it.

sn

sniper-joe

in reply to "renicker" on 03/07/2004 10:47 PM

03/07/2004 4:27 PM

Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts, 60Hz
motor 10" Blade, 5/8" arbor.

On sale ... $475.00

http://www.northwestpowertools.com/table/36650.htm

JJS

renicker wrote:

> I am considering purchasing the Ridgid 10" table saw at Home Depot for $597.
>
> Anyone have any experience with this saw or Ridgid's customer service?
>
> Any feedback you have would be appreciated.
>
> Thanks!
>
> Mike
>
>
>

rr

"renicker"

in reply to sniper-joe on 03/07/2004 4:27 PM

04/07/2004 4:19 AM

Charlie,

Are all of the parts that you would expect to be cast iron, actually made of
cast iron?

I read somewhere that some Ridgid saws have parts made of pot metal instead
of cast iron.

That could have been an earlier version of the saw or just plain wrong but I
thought I should check.

Also - is the miter gauge slot of standard size? I would like to buy an
aftermarket miter gauge.

I am thinking this is a pretty good saw for the money and am about ready to
buy it.

Thanks for your help!

Mike


"Charlie Self" <[email protected]> wrote in message
news:[email protected]...
> sniper-joe responds:
>
> >Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts, 60Hz
> >motor 10" Blade, 5/8" arbor.
> >
> >On sale ... $475.00
> >
> >http://www.northwestpowertools.co
>
> Sure. And 24" deep table (versus 27": a quick check shows the selling site
> screwed up here, which makes you wonder, but the depth on the Delta is
also
> 27"), sheet steel wings vs. cast iron, 234 lbs. versus 287 lbs.
>
> Can't see the value, if the OP is willing to spend the extra $120 or so.
I've
> got one of the Ridgid saws and it is quite a tool. Uses a poly belt to
help
> smoothness, has a built-in mobile base, works about as well as an
so-called
> contractor's saw around.
>
> Where's the superiority of the Delta saw, other than in price?
>
> Charlie Self
> "It is even harder for the average ape to believe that he has descended
from
> man."
> H. L. Mencken
>
>
>

cC

[email protected] (Charlie Self)

in reply to "renicker" on 04/07/2004 4:19 AM

04/07/2004 8:08 AM

renicker asks:

>Are all of the parts that you would expect to be cast iron, actually made of
>cast iron?
>
>I read somewhere that some Ridgid saws have parts made of pot metal instead
>of cast iron.
>
>That could have been an earlier version of the saw or just plain wrong but I
>thought I should check.
>
>Also - is the miter gauge slot of standard size? I would like to buy an
>aftermarket miter gauge.
>
>I am thinking this is a pretty good saw for the money and am about ready to
>buy it.
>

Almost all the contractor's style saws out there use cast zinc for trunnions.
Not what I'd choose, but it is what the manufacturers choose. There are
acouple with cast iron trunnions, but offhand I don't remember which. The
Ridgid uses cast zinc. Other than that, all the metal that you'd want to be
cast iron is cast iron.

Charlie Self
"It is even harder for the average ape to believe that he has descended from
man."
H. L. Mencken


cC

[email protected] (Charlie Self)

in reply to sniper-joe on 03/07/2004 4:27 PM

03/07/2004 11:45 PM

sniper-joe responds:

>Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts, 60Hz
>motor 10" Blade, 5/8" arbor.
>
>On sale ... $475.00
>
>http://www.northwestpowertools.co

Sure. And 24" deep table (versus 27": a quick check shows the selling site
screwed up here, which makes you wonder, but the depth on the Delta is also
27"), sheet steel wings vs. cast iron, 234 lbs. versus 287 lbs.

Can't see the value, if the OP is willing to spend the extra $120 or so. I've
got one of the Ridgid saws and it is quite a tool. Uses a poly belt to help
smoothness, has a built-in mobile base, works about as well as an so-called
contractor's saw around.

Where's the superiority of the Delta saw, other than in price?

Charlie Self
"It is even harder for the average ape to believe that he has descended from
man."
H. L. Mencken


JC

"J. Clarke"

in reply to sniper-joe on 03/07/2004 4:27 PM

03/07/2004 11:02 PM

Charlie Self wrote:

> sniper-joe responds:
>
>>Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts, 60Hz
>>motor 10" Blade, 5/8" arbor.
>>
>>On sale ... $475.00
>>
>>http://www.northwestpowertools.co
>
> Sure. And 24" deep table (versus 27": a quick check shows the selling site
> screwed up here, which makes you wonder, but the depth on the Delta is
> also 27"), sheet steel wings vs. cast iron, 234 lbs. versus 287 lbs.
>
> Can't see the value, if the OP is willing to spend the extra $120 or so.
> I've got one of the Ridgid saws and it is quite a tool. Uses a poly belt
> to help smoothness, has a built-in mobile base, works about as well as an
> so-called contractor's saw around.
>
> Where's the superiority of the Delta saw, other than in price?

Of course he _could_ preorder a Sawstop saw <evil grin>.

> Charlie Self
> "It is even harder for the average ape to believe that he has descended
> from man."
> H. L. Mencken

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)

RC

Richard Cline

in reply to sniper-joe on 03/07/2004 4:27 PM

04/07/2004 8:41 AM

In article <[email protected]>,
"renicker" <[email protected]> wrote:

I believe that pot metal is mostly cast iron but there are a lot of
impurities. The dictionary says that it is an alloy of iron with so
much silicon that it cannot be milled effectively. I can only say that
the top of the table is milled to a very nice smooth surface and the
table as well as the extensions are very heavy. I would expect them to
be cast iron.

The miter gauge slot is standard. At least the miter gauge slot takes
the same width as a previous Craftsman saw. In any case I almost never
use a miter gauge. I use a sled that I have constructed along with
attachments to provide specific angles.

Dick

> Charlie,
> Are all of the parts that you would expect to be cast iron, actually made
> of
> cast iron?
> I read somewhere that some Ridgid saws have parts made of pot metal
> instead
> of cast iron.
> That could have been an earlier version of the saw or just plain wrong
> but I
> thought I should check.
> Also - is the miter gauge slot of standard size? I would like to buy an
> aftermarket miter gauge.
> I am thinking this is a pretty good saw for the money and am about ready
> to
> buy it.
> Thanks for your help!
>
> Mike

b

in reply to sniper-joe on 03/07/2004 4:27 PM

04/07/2004 9:08 AM

On Sun, 04 Jul 2004 08:41:09 -0700, Richard Cline <[email protected]>
wrote:

>In article <[email protected]>,
>"renicker" <[email protected]> wrote:
>
>I believe that pot metal is mostly cast iron but there are a lot of
>impurities. The dictionary says that it is an alloy of iron with so
>much silicon that it cannot be milled effectively.

that's the problem with english. no definition control....

the pot metal referred to here is a semi-random alloy of tin and zinc,
mostly, but with plenty of other crap ending up in it. this would be a
screamingly inappropriate metal for precision machine parts, and in
fact is not what is used for most of the trunnions on taiwanese
bandsaws and tablesaws.

what IS used is a tightly controlled alloy of zinc and I think copper.
the reason it's used is that it can be cast accurately enough that
some machining steps can be eliminated. it's strong enough (barely)
for the application, but it's not hard enough to wear well in the long
run and tends to creep with temperature changes.

cast iron is a much better trunnion material. it costs more. it's one
reason that an older machine is a better buy, and will out perform the
modern stuff now and in 10 or 20 years.



Pj

"P©WÉ®T©©LMAN ²ºº4"

in reply to "renicker" on 03/07/2004 10:47 PM

04/07/2004 11:58 AM


"Dave Nissen" <[email protected]> wrote in message
news:[email protected]...
> Thanks for telling me that I am "stupid" for buying a 36-650 that I am
very
> happy with. I was unable to make that definitive diagnosis, and now with
> your help it is now possible.
>
> Dave

It's sad that some people have to go overboard with their opinions Dave,
almost all tools have a niche in the marketplace except perhaps some of the
Chinese junk that is lucky to accomplish even the simplest task, (beware
those $19 range assortment of power tools, the free set of brushes with each
one is a good indicator of impending doom), you are only "stupid" if you
expect high quality long term work day in day out with your 36-650 & even
then I wouldn't use the word stupid.....more unlucky. However if you expect
your economical saw to do reasonable job on an occasional basis then you
were "smart" & lucky enough to have bought a saw that meets your needs
without spending a small fortune.

As for Ridgid, I was reluctant to become a Ridgid Warranty Service Center
but am due to having been a Ryobi Warranty Service Center since way back
when they made some decent middle of the road tools, it just happened
automatically & so far Ridgids tools appear to be more like the fairly
decent middle of the road tools Ryobi used to make, not industrial, not
heavy construction, not professional but good light construction, handyman,
homeowner type tools that for the price are very good value for money with
features found on much more expensive tools.

In a nutshell tools aimed at the Smart & Lucky not the Stupid & Unlucky if
you catch my drift....you get what you pay for with Ridgid, nothing more
nothing less.


--
© Jon Down ®
Need blades?
http://www.stores.ebay.com/jdpowertoolcanada
"You cannot make someone love you.
All you can do is stalk them and hope they panic and give in."

cC

[email protected] (Charlie Self)

in reply to "P©WÉ®T©©LMAN ²ºº4" on 04/07/2004 11:58 AM

04/07/2004 6:20 PM

Powertoolman notes:

>your economical saw to do reasonable job on an occasional basis then you
>were "smart" & lucky enough to have bought a saw that meets your needs
>without spending a small fortune.

That's what all contractor's saws are designed to do, a reasonable job on an
occasional basis, but most are aimed at near daily use for the occasion, simply
not really heavy cutting and not repetitious cutting. For most woodworkers,
that's more than enough.

>As for Ridgid, I was reluctant to become a Ridgid Warranty Service Center
>but am due to having been a Ryobi Warranty Service Center since way back
>when they made some decent middle of the road tools, it just happened
>automatically & so far Ridgids tools appear to be more like the fairly
>decent middle of the road tools Ryobi used to make, not industrial, not
>heavy construction, not professional but good light construction, handyman,
>homeowner type tools that for the price are very good value for money with
>features found on much more expensive tools.

Yeah, well...take a WAG at who makes Ridgid power tools, including the table
saw under discussion.

>you get what you pay for with Ridgid, nothing more
>nothing less.
>

And with almost all tools. Sometimes you get a bit less, but no manufacturer
can afford to give you more.

Charlie Self
"It is even harder for the average ape to believe that he has descended from
man."
H. L. Mencken


Pj

"P©WÉ®T©©LMAN ²ºº4"

in reply to "P©WÉ®T©©LMAN ²ºº4" on 04/07/2004 11:58 AM

04/07/2004 9:56 PM


"Charlie Self" <[email protected]> wrote in message
news:[email protected]...


> >As for Ridgid, I was reluctant to become a Ridgid Warranty Service Center
> >but am due to having been a Ryobi Warranty Service Center since way back
> >when they made some decent middle of the road tools, it just happened
> >automatically & so far Ridgids tools appear to be more like the fairly
> >decent middle of the road tools Ryobi used to make, not industrial, not
> >heavy construction, not professional but good light construction,
handyman,
> >homeowner type tools that for the price are very good value for money
with
> >features found on much more expensive tools.
>
> Yeah, well...take a WAG at who makes Ridgid power tools, including the
table
> saw under discussion.

I know only too well who makes each & every Ridgid tool in the recent past &
current line up <grin>

> >you get what you pay for with Ridgid, nothing more
> >nothing less.
> >
> And with almost all tools. Sometimes you get a bit less, but no
manufacturer
> can afford to give you more.
>
> Charlie Self

That's very profound thinking.....occasionally though a tool comes along
with excellent design & quality that could have been priced higher & still
sold well but that is definitely not par for the course (these days anyway).


--
© Jon Down ®
http://www.stores.ebay.com/jdpowertoolcanada
"You cannot make someone love you.
All you can do is stalk them and hope they panic and give in."

Wn

Wally

in reply to "renicker" on 03/07/2004 10:47 PM

04/07/2004 5:35 PM

On Sun, 4 Jul 2004 11:58:59 -0400, "P©WÉ®T©©LMAN
²ºº4" <[email protected]> wrote:


>It's sad that some people have to go overboard with their opinions Dave,
>almost all tools have a niche in the marketplace except perhaps some of the
>Chinese junk that is lucky to accomplish even the simplest task, (beware
>those $19 range assortment of power tools, the free set of brushes with each
>one is a good indicator of impending doom), you are only "stupid" if you
>expect high quality long term work day in day out with your 36-650 & even
>then I wouldn't use the word stupid.....more unlucky. However if you expect
>your economical saw to do reasonable job on an occasional basis then you
>were "smart" & lucky enough to have bought a saw that meets your needs
>without spending a small fortune.

Well, OK I got overboard with my opinion... Sorry about this. Half of
my gripe goes to this crappy Delta product line and the other half as
a huge "BEWARE" to eventual buyers.

But I do maintain my claim that the Delta 36-650 table saw is a very
bad product. It's been introduced as part of their 2000 Series a while
ago and this line of products was a bad attempt to offer some
competition in the Taiwanese made table saw market.

Unfortunately for Delta, the QC people at their plant in China
probably couldn't figure out their left foot from the right...

I was myself "stupid" enough to get the 14" bandsaw from this serie.
I'm still swearing at it and my wildest dream would be to see a Delta
representative eat it with his smallest orifice. I had a bunch of
parts replaced and to make it run without shaking I had to invest
another 150$ of parts... It took me over one month of fine tuning and
repairs to be able to use it. Maybe you'll say that I got what I paid
for.... Well, I could have got a 14" King bandsaw for cheaper that had
a more powerful motor, a flawless cast iron table, a fence, a closed
base, variable speed, etc. If I could go back in time, I would never
buy this saw...

The 36-650 is not competitive at all when you compare apples with
apples. If there's people to be happy with it, it's fine by me but I'm
suspecting they're lacking some experience here to sort out the crap
out.

I had one of the first B&D 29.95$ cordless drill and I was very happy
with it. I would have said so many great things about it... Then
eventually I upgraded to a 250$ Milwaukee cordless drill... Needless
to say the B&D is in the trash today...


Wally

DN

"Dave Nissen"

in reply to "renicker" on 03/07/2004 10:47 PM

04/07/2004 6:57 AM

Thanks for telling me that I am "stupid" for buying a 36-650 that I am very
happy with. I was unable to make that definitive diagnosis, and now with
your help it is now possible.

Dave

"Wally" <[email protected]> wrote in message
news:[email protected]...
> Nah,
>
> Before shelling out too much money for a Delta piece of junk, make
> sure you take a look at the General International 50-175 / 50-185. So
> much more for so little money more...
>
> Here's the link: http://www.general.ca/product/inter/50175an.html
>
> And here's a complete review about it:
> http://www.epinions.com/content_70872632964
>
> Make sure to read what the others have to say about it:
>
>
http://www.epinions.com/hmgd-Shop_Tools-All-General_Int_l_50-185L_Contractor
_Table_Saw/display_~reviews
>
> You gotta be blind of plain stupid to get the 36-650...
>
>
> Wally
>
>
> On Sat, 03 Jul 2004 16:27:33 -0700, sniper-joe
> <[email protected]> wrote:
>
> >Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts, 60Hz
> >motor 10" Blade, 5/8" arbor.
> >
> >On sale ... $475.00
> >
> >http://www.northwestpowertools.com/table/36650.htm
> >
> >JJS
> >
> >renicker wrote:
> >
> >> I am considering purchasing the Ridgid 10" table saw at Home Depot for
$597.
> >>
> >> Anyone have any experience with this saw or Ridgid's customer service?
> >>
> >> Any feedback you have would be appreciated.
> >>
> >> Thanks!
> >>
> >> Mike
> >>
> >>
> >>
>

RC

Richard Cline

in reply to "renicker" on 03/07/2004 10:47 PM

03/07/2004 4:41 PM

In article <[email protected]>,
"renicker" <[email protected]> wrote:

I've had the saw for a couple months. I am very happy with the saw.
The assembly was well documented. Parts immediately aligned very
accurately. HD customer service was not much help in getting the saw
into my truck. You need somebody's help at the store and for the first
hour of assembly.

Dick


> I am considering purchasing the Ridgid 10" table saw at Home Depot for
> $597.
> Anyone have any experience with this saw or Ridgid's customer service?
> Any feedback you have would be appreciated.
> Thanks!
> Mike

Wn

Wally

in reply to "renicker" on 03/07/2004 10:47 PM

03/07/2004 7:54 PM

Nah,

Before shelling out too much money for a Delta piece of junk, make
sure you take a look at the General International 50-175 / 50-185. So
much more for so little money more...

Here's the link: http://www.general.ca/product/inter/50175an.html

And here's a complete review about it:
http://www.epinions.com/content_70872632964

Make sure to read what the others have to say about it:

http://www.epinions.com/hmgd-Shop_Tools-All-General_Int_l_50-185L_Contractor_Table_Saw/display_~reviews

You gotta be blind of plain stupid to get the 36-650...


Wally


On Sat, 03 Jul 2004 16:27:33 -0700, sniper-joe
<[email protected]> wrote:

>Go for the Delta instead ... Model 36-650, 1 1/2 HP, 115/230 volts, 60Hz
>motor 10" Blade, 5/8" arbor.
>
>On sale ... $475.00
>
>http://www.northwestpowertools.com/table/36650.htm
>
>JJS
>
>renicker wrote:
>
>> I am considering purchasing the Ridgid 10" table saw at Home Depot for $597.
>>
>> Anyone have any experience with this saw or Ridgid's customer service?
>>
>> Any feedback you have would be appreciated.
>>
>> Thanks!
>>
>> Mike
>>
>>
>>


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