jj

29/10/2003 7:58 PM

The borg strikes back

Within the last few weeks I read on the wreck about Home Depots hand
tool sale wherein if you buy $50 you get a gift card for $20. buy $100
get back $40, etc.

I saw where several folks talked about picking up some Bessey K-Body
Clamps there under this promotion. They said that they were told that
clamps qualify. Well, Sunday afternoon I cracked open my piggy bank
and scraped up a hundred clams to do the same. Came away with 2 50
inch K-Bodys and two small clamps for $103.

As I started filling out the required form to mail in, I realized that
the required UPC codes for the 2 smaller clamps were stamped into the
handle, not on a sticker like on the Big Besseys. So being a good
consumer I called the toll free number (1-800-317-5792) on the form to
ask them what I should do. I explained the situation to the person who
I eventually talked to. She asked if I had the UPC codes. She would
punch them into her computer and see what it said. I gave her the
code for the small clamps. She said that they didn't qualify for the
gift card because they were not a hand tool. I gave her the UPC code
for the Big Besseys. She said they didn't qualify either. I asked ,
and spoke to a supervisor. She repeated the same thing. I told her
that at the store they said any unpowered tool qualified. She said
they were wrong.

Bottom Line - if anybody sent in their forms for this "Gift Card"
promotion, it doesnt look like they will get their 40% off, just a
nice letter.

I know today was the last day of this "special deal", but I figured
folks out there should know.

Joey


This topic has 23 replies

WL

"Wade Lippman"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 5:26 AM


> Their promotional displays at the store entrance and at the tool
> department entrance clearly stated any hand tool would qualify.

I missed the whole promotion, fortunately, but hey... a clamp is not a hand
tool. Sure, it performs a function, and is used by your hand; but so does a
paint brush, a fork, sandpaper, or even a keyboard. Are they hand tools?
Then almost everything is.

cC

[email protected] (Charlie Self)

in reply to "Wade Lippman" on 30/10/2003 5:26 AM

30/10/2003 8:48 AM

Wade Lippman responds:

>> Their promotional displays at the store entrance and at the tool
>> department entrance clearly stated any hand tool would qualify.
>
>I missed the whole promotion, fortunately, but hey... a clamp is not a hand
>tool. Sure, it performs a function, and is used by your hand; but so does a
>paint brush, a fork, sandpaper, or even a keyboard. Are they hand tools?
>Then almost everything is.

When did paintbrushes, forks and sandpaper leave the handtool category? A
keyboard is a whole nother thing, since it needs electricity.

And you're right. Almost everything is a handtool if it is used by hand, and
there is now power requirement outside the human hand's motive power.

Charlie Self
"Ain't no man can avoid being born average, but there ain't no man got to be
common." Satchel Paige














Nn

Nova

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 10:15 PM

Jim Toomb wrote:

> Take a look at Home Depots web site and see if clamps are listed under hand
> tools. I think the answer is yes. They may have some explaning to do.

It looks like Home Depot recently updated their web site. Bessey clamps are no
longer listed. The closest I could come is the Vice-Grip bar clamps. They're
listed under "Clamps, Vices, & Vise Grips".

http://www.homedepot.com/prel80/HDUS/EN_US/diy_main/pg_diy.jsp?CNTTYPE=PROD_META&CNTKEY=misc%2fsearchResults.jsp&BV_SessionID=@@@@0006204551.1067551410@@@@&BV_EngineID=cccladcjkidjificgelceffdfgidgkk.0&MID=9876

--
Jack Novak
Buffalo, NY - USA
(Remove "SPAM" from email address to reply)

Gs

"George"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 10:27 AM

Sorry, Newton would not agree. Work is dynamic.

"Chris Merrill" <[email protected]> wrote in message
news:[email protected]...
> Mike Reed wrote:
> > From dictionary.com
> > Tool:
> > A device, such as a saw, used to perform or facilitate manual or
mechanical work.
> >
> > Doesn't really settle any debates I suppose.
>
> If you consider pressing two things tightly together for hours on end
'work' (and
> I think most of us would)...then I think it is settled.
>

Sk

"Swingman"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

31/10/2003 5:12 AM

They were listed this morning ... the link is still in my browser history
file, although it no longer brings anything up.

--
www.e-woodshop.net
Last update: 9/21/03


> It looks like Home Depot recently updated their web site. Bessey clamps
are no
> longer listed. The closest I could come is the Vice-Grip bar clamps.
They're
> listed under "Clamps, Vices, & Vise Grips".

mM

[email protected] (MJ Wallace)

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 9:38 AM

Wade:

The sale has been extended until the 5th according to their
web site.

The information is NOT complete as to what tools are
in or out. Specifically, the wording is:

"all hardware department and electrical department
hand toos. Offer does not include power tools".

On their redemption form, they list which tools qualify,
clamps are not on that list. But they also say: "specialty
tools". Hmm, clamps are kind of "special" aren't they?

MJ Wallace

BG

"Bob Gramza"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 2:03 PM

My Jorge's just keep looking better and better.

"Andy Dingley" <[email protected]> wrote in message
news:[email protected]...
: On 29 Oct 2003 19:58:40 -0800, [email protected] (joeyb) wrote:
:
: >I gave her the
: >code for the small clamps. She said that they didn't qualify for the
: >gift card because they were not a hand tool.
:
: Did you ask her how you either plug it in or pedal it ?
:

MR

Mark

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 6:42 PM



jbacke wrote:

>
>
> And this is from the redemption form, which is more explicit:
>
> Qualifying hand tools include ... cutting tools/ specialty tools ... levels ...
> marking and layout tools and supplies





Thank You!!


I want a dado and maybe other wood stuff, but I question they would qualify.


But I do need a decent set of levels. If I were to get a chunk back to
spend on something else I could spend some money on levels and lay out
stuff.

Luckily The Wife has never made an issue of my buying tools. Long as I
use them.



MP

"Mike Pearce"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 9:35 AM


"jbacke" <[email protected]> wrote in message
news:[email protected]...

> And this is from the redemption form, which is more explicit:
>
> *Offer includes all hardware department hand tools and
> electrical department Klein and Greenlee hand tools.
> Qualifying hand tools include hammers, tape measures,
> mechanic's tools, cutting tools, screw drivers, adjustable
> wrenches and pliers, files, specialty tools, replacement
> handles, wrecking or pry bars, levels, stud sensors,
> marking and layout tools and supplies. Offer does not
> include hand tools from lawn and garden, paint,
> drywall, plumbing and flooring departments.
>
> So I guess if they don't consider a clamp to be a hand tool, then
> maybe they won't qualify. Something is wrong though, if they can
> qualify marking tools (pencils, chalk) and supplies (glue, sandpaper,
> etc.) but can't see a clamp as a hand tool.
>


The above says, "Qualifying hand tools include..." not, "Qualifying hand
tools are limited to..." I don't think it necessarily eliminates clamps from
the definition. I think this is the kind of thing that, if you don't get it
initially, you could get the gift card if you made a big enough stink. It
probably depends on how much noise you want to make about it. My guess is
that you won't have a problem and all will be fine.

-Mike


MJ

"Mark Jerde"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 4:05 AM

joeyb wrote:

> Bottom Line - if anybody sent in their forms for this "Gift Card"
> promotion, it doesnt look like they will get their 40% off, just a
> nice letter.

And so the games begin... :-(

-- Mark

wM

[email protected] (Mike Reed)

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 5:44 AM

From dictionary.com
Tool:
A device, such as a saw, used to perform or facilitate manual or mechanical work.

Doesn't really settle any debates I suppose.

"Wade Lippman" <[email protected]> wrote in message news:<[email protected]>...
> > Their promotional displays at the store entrance and at the tool
> > department entrance clearly stated any hand tool would qualify.
>
> I missed the whole promotion, fortunately, but hey... a clamp is not a hand
> tool. Sure, it performs a function, and is used by your hand; but so does a
> paint brush, a fork, sandpaper, or even a keyboard. Are they hand tools?
> Then almost everything is.

Sk

"Swingman"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 4:13 PM

"jbacke" wrote in message

> If they don't honor my clamp purchase, I'll be a bit pissed for awhile
> but these are clamps I wanted anyway so I'll get over it. It just
> would have been nice to get these generally overpriced items at a
> discount.

Ah, a sane man! ;>)

That will likely be my reaction also.

However, and just for kicks, I sent the following at their "Contact Us"
screen at:

http://www.homedepot.com/prel80/HDUS/EN_US/diy_main/pg_diy.jsp?CNTTYPE=PROD_META&CNTKEY=Customer+Support%2fContact+Us&BV_SessionID=@@@@0706087812.1067530099@@@@&BV_EngineID=ccdcadcjkidjihjcgelceffdfgidgmk.0&MID=9876&pos=n49

<quote>

I was assured, PRIOR TO PURCHASE, by the personnel in the Hand Tool
department of my local Home Depot that the 4 Bessey K Body clamps I recently
bought were qualifying items for your recent "Hand Tool Gift Card" rebate
promotion.

I have heretofore mailed in my receipt and UPC codes within the time limits
specified on said promotional literature.

I am now hearing, online, that my purchase of the above items does not
qualify for the Gift Card rebate?

These particular items were not excluded on the rebate form, they are listed
in the Hand Tool section of your website, they were physically located in
the Hand Tool section of your store, and I was assured by store personnel
that they DID qualify for the Gift Card Rebate promotion.

Can you please clarify this issue ASAP?

Be aware that should my Bessey KBody clamp purchase NOT qualify, I will
definitely be a most dissatisfied customer and will return the items to you
immediately.

Thanks for your prompt reply.

</quote>

I recommend that anyone else who bought the clamps do the same ... feel free
to use any part of the above. We'll see what they say.

--
www.e-woodshop.net
Last update: 9/21/03

jj

jbacke

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 7:39 PM

On Thu, 30 Oct 2003 16:13:01 GMT, "Swingman" <[email protected]> wrote:

>"jbacke" wrote in message
>
>> If they don't honor my clamp purchase, I'll be a bit pissed for awhile
>> but these are clamps I wanted anyway so I'll get over it. It just
>> would have been nice to get these generally overpriced items at a
>> discount.
>
>Ah, a sane man! ;>)
>
>That will likely be my reaction also.
>
>However, and just for kicks, I sent the following at their "Contact Us"
>screen at:
>
>http://www.homedepot.com/prel80/HDUS/EN_US/diy_main/pg_diy.jsp?CNTTYPE=PROD_META&CNTKEY=Customer+Support%2fContact+Us&BV_SessionID=@@@@0706087812.1067530099@@@@&BV_EngineID=ccdcadcjkidjihjcgelceffdfgidgmk.0&MID=9876&pos=n49
>
><quote>
>
>I was assured, PRIOR TO PURCHASE, by the personnel in the Hand Tool
>department of my local Home Depot that the 4 Bessey K Body clamps I recently
>bought were qualifying items for your recent "Hand Tool Gift Card" rebate
>promotion.
>
>I have heretofore mailed in my receipt and UPC codes within the time limits
>specified on said promotional literature.
>
>I am now hearing, online, that my purchase of the above items does not
>qualify for the Gift Card rebate?
>
>These particular items were not excluded on the rebate form, they are listed
>in the Hand Tool section of your website, they were physically located in
>the Hand Tool section of your store, and I was assured by store personnel
>that they DID qualify for the Gift Card Rebate promotion.
>
>Can you please clarify this issue ASAP?
>
>Be aware that should my Bessey KBody clamp purchase NOT qualify, I will
>definitely be a most dissatisfied customer and will return the items to you
>immediately.
>
>Thanks for your prompt reply.
>
></quote>
>
>I recommend that anyone else who bought the clamps do the same ... feel free
>to use any part of the above. We'll see what they say.

I sent them a similar message this morning, seeking clarification but
didn't threaten to return the clamps. <g>

I still think clamps are hand tools and we'll get the stinkin' gift
cards.

If I get a reply to my email, I'll post it here.


Jeff
____________________________________________
You won't notice the splinters in the ladder of success,
unless you are sliding down.

CM

Chris Merrill

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 2:00 PM

Mike Reed wrote:
> From dictionary.com
> Tool:
> A device, such as a saw, used to perform or facilitate manual or mechanical work.
>
> Doesn't really settle any debates I suppose.

If you consider pressing two things tightly together for hours on end 'work' (and
I think most of us would)...then I think it is settled.

--
************************************
Chris Merrill
[email protected]
(remove the ZZZ to contact me)
************************************

cC

[email protected] (Chris Richmond - MD6-FDC ~)

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 8:09 PM

In article <[email protected]>,
Chris Merrill <[email protected]> writes:
>George wrote:
>> Sorry, Newton would not agree. Work is dynamic.
>
>Heh heh...so true!

Seems to me, that when a clamp is applied and glue is squeezed
from the joint, that movement has occured. Hence, work has been
done. So there!

Chris

--
Chris Richmond | I don't speak for Intel & vise versa

JJ

"JackD"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 12:16 PM

"Chris Richmond - MD6-FDC ~" <[email protected]> wrote in
message news:[email protected]...
> In article <[email protected]>,
> Chris Merrill <[email protected]> writes:
> >George wrote:
> >> Sorry, Newton would not agree. Work is dynamic.
> >
> >Heh heh...so true!
>
> Seems to me, that when a clamp is applied and glue is squeezed
> from the joint, that movement has occured. Hence, work has been
> done. So there!
>
> Chris
>
> --
> Chris Richmond | I don't speak for Intel & vise versa

I hear it can be a lot of WORK to get the clamps unstuck.

-Jack

AD

Andy Dingley

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 10:38 AM

On 29 Oct 2003 19:58:40 -0800, [email protected] (joeyb) wrote:

>I gave her the
>code for the small clamps. She said that they didn't qualify for the
>gift card because they were not a hand tool.

Did you ask her how you either plug it in or pedal it ?

jj

jbacke

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 5:12 AM

On 29 Oct 2003 19:58:40 -0800, [email protected] (joeyb) wrote:

>Within the last few weeks I read on the wreck about Home Depots hand
>tool sale wherein if you buy $50 you get a gift card for $20. buy $100
>get back $40, etc.
>
>I saw where several folks talked about picking up some Bessey K-Body
>Clamps there under this promotion. They said that they were told that
>clamps qualify. Well, Sunday afternoon I cracked open my piggy bank
>and scraped up a hundred clams to do the same. Came away with 2 50
>inch K-Bodys and two small clamps for $103.
>
>As I started filling out the required form to mail in, I realized that
>the required UPC codes for the 2 smaller clamps were stamped into the
>handle, not on a sticker like on the Big Besseys. So being a good
>consumer I called the toll free number (1-800-317-5792) on the form to
>ask them what I should do. I explained the situation to the person who
>I eventually talked to. She asked if I had the UPC codes. She would
>punch them into her computer and see what it said. I gave her the
>code for the small clamps. She said that they didn't qualify for the
>gift card because they were not a hand tool. I gave her the UPC code
>for the Big Besseys. She said they didn't qualify either. I asked ,
>and spoke to a supervisor. She repeated the same thing. I told her
>that at the store they said any unpowered tool qualified. She said
>they were wrong.
>
>Bottom Line - if anybody sent in their forms for this "Gift Card"
>promotion, it doesnt look like they will get their 40% off, just a
>nice letter.
>
>I know today was the last day of this "special deal", but I figured
>folks out there should know.
>
>Joey

Their promotional displays at the store entrance and at the tool
department entrance clearly stated any hand tool would qualify. If a
level or tape measure or plastic tool box qualifies, then clamps will
too. I had the clear impression that _anything_ inside the tool
department that didn't have a cord or battery would qualify as a hand
tool. I suppose they could make the argument that only the hammers and
hand saws are hand tools and anything else is just a thingamajig but I
don't think that will fly. If they wanted to label only certain tools
as qualifying items, they needed to do that up front, on the signs and
on the mail in coupons.

I think those people probably didn't know what they were talking
about. I mean really...how can a plastic tool box (which I saw mounted
on more than one display in more than one store) qualify as a hand
tool but clamps do not?


Jeff
____________________________________________
You won't notice the splinters in the ladder of success,
unless you are sliding down.

JT

"Jim Toomb"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 5:23 AM

Take a look at Home Depots web site and see if clamps are listed under hand
tools. I think the answer is yes. They may have some explaning to do.


"joeyb" <[email protected]> wrote in message
news:[email protected]...
> Within the last few weeks I read on the wreck about Home Depots hand
> tool sale wherein if you buy $50 you get a gift card for $20. buy $100
> get back $40, etc.
>
> I saw where several folks talked about picking up some Bessey K-Body
> Clamps there under this promotion. They said that they were told that
> clamps qualify. Well, Sunday afternoon I cracked open my piggy bank
> and scraped up a hundred clams to do the same. Came away with 2 50
> inch K-Bodys and two small clamps for $103.
>
> As I started filling out the required form to mail in, I realized that
> the required UPC codes for the 2 smaller clamps were stamped into the
> handle, not on a sticker like on the Big Besseys. So being a good
> consumer I called the toll free number (1-800-317-5792) on the form to
> ask them what I should do. I explained the situation to the person who
> I eventually talked to. She asked if I had the UPC codes. She would
> punch them into her computer and see what it said. I gave her the
> code for the small clamps. She said that they didn't qualify for the
> gift card because they were not a hand tool. I gave her the UPC code
> for the Big Besseys. She said they didn't qualify either. I asked ,
> and spoke to a supervisor. She repeated the same thing. I told her
> that at the store they said any unpowered tool qualified. She said
> they were wrong.
>
> Bottom Line - if anybody sent in their forms for this "Gift Card"
> promotion, it doesnt look like they will get their 40% off, just a
> nice letter.
>
> I know today was the last day of this "special deal", but I figured
> folks out there should know.
>
> Joey

jj

jbacke

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 3:16 PM

On Thu, 30 Oct 2003 12:26:59 GMT, jbacke <[email protected]> wrote:

>
>A clamp is a hand tool according to their web site, and they were
>clear enough about what tools don't qualify. From their site:
>
>"Offer includes all hardware department and electrical department hand
>tools. Offer does not include power tools. Offer does not include hand
>tools from lawn & garden, drywall, plumbing and flooring departments.
>Offer valid now through November 5, 2003. Redemption forms must be
>postmarked by November 19, 2003 and received by December 3, 2003. "

And this is from the redemption form, which is more explicit:

*Offer includes all hardware department hand tools and
electrical department Klein and Greenlee hand tools.
Qualifying hand tools include hammers, tape measures,
mechanic’s tools, cutting tools, screw drivers, adjustable
wrenches and pliers, files, specialty tools, replacement
handles, wrecking or pry bars, levels, stud sensors,
marking and layout tools and supplies. Offer does not
include hand tools from lawn and garden, paint,
drywall, plumbing and flooring departments.

So I guess if they don't consider a clamp to be a hand tool, then
maybe they won't qualify. Something is wrong though, if they can
qualify marking tools (pencils, chalk) and supplies (glue, sandpaper,
etc.) but can't see a clamp as a hand tool.

If they don't honor my clamp purchase, I'll be a bit pissed for awhile
but these are clamps I wanted anyway so I'll get over it. It just
would have been nice to get these generally overpriced items at a
discount.


Jeff
____________________________________________
You won't notice the splinters in the ladder of success,
unless you are sliding down.

jj

jbacke

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 12:26 PM

On Thu, 30 Oct 2003 05:26:22 GMT, "Wade Lippman"
<[email protected]> wrote:

>
>I missed the whole promotion, fortunately, but hey... a clamp is not a hand
>tool. Sure, it performs a function, and is used by your hand; but so does a
>paint brush, a fork, sandpaper, or even a keyboard. Are they hand tools?
>Then almost everything is.
>

A clamp is a hand tool according to their web site, and they were
clear enough about what tools don't qualify. From their site:

"Offer includes all hardware department and electrical department hand
tools. Offer does not include power tools. Offer does not include hand
tools from lawn & garden, drywall, plumbing and flooring departments.
Offer valid now through November 5, 2003. Redemption forms must be
postmarked by November 19, 2003 and received by December 3, 2003. "

I see they have extended the promotion too. Maybe I should go get some
more clamps <g>


Jeff
____________________________________________
You won't notice the splinters in the ladder of success,
unless you are sliding down.

EA

"Erik Ahrens"

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 2:49 PM

Bar clamps ARE hand tools then. Ya' know if walks like a clamp and quacks
like a clamp, K-body and Quick-Grips are both clamps. So now if you go in
and get the rebate for the Quick-Grips you should get them for the K-body.
The symantics on what is aand what is not a "Hand Tool" and raising prices
before their special on the gift card is getting me real discouraged with
HD. It's to bad their not as upstanding as Lee Valley.

I think it's time to vote with my wallet.

Erik


"Nova" <[email protected]> wrote in message
news:[email protected]...
> Jim Toomb wrote:
>
> > Take a look at Home Depots web site and see if clamps are listed under
hand
> > tools. I think the answer is yes. They may have some explaning to do.
>
> It looks like Home Depot recently updated their web site. Bessey clamps
are no
> longer listed. The closest I could come is the Vice-Grip bar clamps.
They're
> listed under "Clamps, Vices, & Vise Grips".
>
>
http://www.homedepot.com/prel80/HDUS/EN_US/diy_main/pg_diy.jsp?CNTTYPE=PROD_META&CNTKEY=misc%2fsearchResults.jsp&BV_SessionID=@@@@0006204551.1067551410@@@@&BV_EngineID=cccladcjkidjificgelceffdfgidgkk.0&MID=9876
>
> --
> Jack Novak
> Buffalo, NY - USA
> (Remove "SPAM" from email address to reply)
>
>

CM

Chris Merrill

in reply to [email protected] (joeyb) on 29/10/2003 7:58 PM

30/10/2003 5:39 PM

George wrote:
> Sorry, Newton would not agree. Work is dynamic.

Heh heh...so true!


--
************************************
Chris Merrill
[email protected]
(remove the ZZZ to contact me)
************************************


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