I Just wanted to let everyone know of my experience with Forrest
customer service:
I have been a very happy user of a Woodworker II thin kerf blade for
some time. I recently sent it in for sharpening. When I received the
blade back the quality of cut was not very good.
I spoke with Forrest who told me to return the blade to them.
A few days later Jim Forrest Jr. called me to tell me that they could
not reproduce the problem, but that regardless they would
re-manufacture the blade to original specs.
Yesterday I did not receive my original blade back, I received a BRAND
NEW blade.
I think Forrest takes it's commitment to customer service seriously,
and they certainly have a happy customer in me.
To those who argue that Forrest blades are not worth the extra money I
say think again - not only a great cutting blade, but world class
service to back them up.