CC

CNT

19/05/2005 4:07 PM

Freud phone number???

Anyone know Freud company phone number? I need to call them and ask what
retailer sells Freud router bits in my town. I drove around and looks like
no body sells Freud in Milwaukee, WI!?!?

Home Depot, Woodcraft, Rockler, etc, does NOT have 'em.

Chuck


This topic has 41 replies

sD

[email protected] (Doug Miller)

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 6:42 PM

In article <[email protected]>, CNT <[email protected]> wrote:
>I used "freud router bit" and few others.
>
>One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and need
>to call people thru relay service. They said they will not accept a relay
>call. I dialed 8 times to hear the same thing.

Oh, boy, I smell the shark-bait now. I bet if you have a lawyer write them a
letter mentioning the ADA, they'll change their policy in a big hurry. What a
bunch of jerks.

I have a friend who's deaf, and I've used a relay service dozens of times to
talk to him. It's no big deal - can't imagine what their problem is, other
than massive ignorance. Maybe I'll prefer to buy from their competitors next
time I need bits or blades. No reason for them to go out of their way to make
life hard for you.

--
Regards,
Doug Miller (alphageek at milmac dot com)

Nobody ever left footprints in the sands of time by sitting on his butt.
And who wants to leave buttprints in the sands of time?

gn

"gw"

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 1:02 PM


"CNT" <[email protected]> wrote in message
news:[email protected]...
> I used "freud router bit" and few others.
>
> One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and
need
> to call people thru relay service. They said they will not accept a relay
> call. I dialed 8 times to hear the same thing.
>
> I just called that 800 number you gave me and lead me to call Muller Co.
>
> Chuck

Chuck,

I hate to say this, but working in a business with an 800 number, we have
received a fair number of relay calls. Each and every one has been an
attempt at fraud.

Our operator will spend 30 minutes or more on the line (at our cost), only
to find out that the person on the other end wants to buy a large quantity
of what we sell, have it shipped to an international address, and pay with
an offshore cashiers check or foreign credit card.

Now obviously, I am not implying that the hearing impaired are scammers -
it's just that the scammers seem to have found this to be an anonymous way
of plying their trade. It's unfortunate that this method of communication
has been tainted for the people who need it. Our experience may have led
some companies to institute a policy of not accepting relay calls.

Gary

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 4:16 PM

I believe I didn't have any typo when using Google??

Chuck

> Ever used Google?? :)

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 4:35 PM

I used "freud router bit" and few others.

One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and need
to call people thru relay service. They said they will not accept a relay
call. I dialed 8 times to hear the same thing.

I just called that 800 number you gave me and lead me to call Muller Co.

Chuck

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 5:32 PM

Spock said to Kirk... "The good of the many outweighs the good of the few,
or the one." ;)

Chuck

> Another case of the "few" spoiling things for the "many". How
> shameful can people be?? Don't answer--that was rhetorical. :)

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 5:39 PM

I live in Milwaukee, WI. The whole reason I want Freud's number is to get a
retailer that sells Freud router bits, guess what, there aren't any in this
town!?!? I will have to order it thru Amazon.com ( 97-108 for $154.99 ).

Chuck

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 6:17 PM

Lot of others (including Whiteside) don't include backcutters.
It isn't a unique design, just a COVE panel with ROUNDOVER rail/stile.

Chuck

> Or Whiteside...I have no idea what that part no actually is, but
> unless it is a unique Freud profile or you have some other reason for
> requiring Freud, there may be good quality alternatives less expensive
> (but maybe not, too)...

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 6:40 PM

Rockler don't sell Freuds...
Thanks for mention Neu's, I am on my way there NOW!

Chuck

> Have you tried the Rockler's on Highway 100 and just north of
> Wisconsin, and Neu's hardware in (Menomenee Falls maybe)?

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 10:10 PM

I went inside Neu's and they had Freud stand (about time I see one after
all driving around). However, they didn't have the set I am looking for.
Not only that, their price is little higher too.

Amazon has the best price right now and NO tax and NO shipping charges.

Chuck

> Thanks for mention Neu's, I am on my way there NOW!
>
>> Have you tried the Rockler's on Highway 100 and just north of
>> Wisconsin, and Neu's hardware in (Menomenee Falls maybe)?

bR

[email protected] (Robert Bonomi)

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 10:15 PM

In article <%[email protected]>,
Doug Miller <[email protected]> wrote:
>In article <[email protected]>, CNT <[email protected]> wrote:
>>I used "freud router bit" and few others.
>>
>>One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and need
>>to call people thru relay service. They said they will not accept a relay
>>call. I dialed 8 times to hear the same thing.
>
>Oh, boy, I smell the shark-bait now. I bet if you have a lawyer write them a
>letter mentioning the ADA, they'll change their policy in a big hurry. What a
>bunch of jerks.

I'll betcha ya *not*. <grin>

See the other messages about the _fraud_ being perpetrated via that service.

It's a good service, for the hearing impaired. but many businesses can make
a _very_real_ case for not accepting such calls to their _order_ line.

>I have a friend who's deaf, and I've used a relay service dozens of times to
>talk to him. It's no big deal - can't imagine what their problem is, other
>than massive ignorance.

The 'deal', as you put it, is "*frequent*, massive, fraud" attempts. The
criminals have discovered that the call through the 'relay' service leaves
*NO* tracks back to them. The company gets the _relay's_ Caller-ID (or ANI)
info, not the fraudster's.

See the other postings in the thread for more info.

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 12:31 AM

Uh... ordered, but delivery estimate 6/3 - 6/13 (today's 5/19!)

Chuck

> Amazon has the best price right now and NO tax and NO shipping charges.

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 12:33 AM

I hit the Send too fast... what I really want to ask is if you know of any
coupons for this, please pass it to me. Did google and nothing as of now.

Chuck

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 2:34 AM

Thanks, but WHY should I want to cancel the order? I still want it.
Was there something I overlooked? The part # was 97-108
FWIW, I still can cancel it since it's still before SHIPPED date.

Chuck

>>>> You can easily cancel an Amazon order on line.

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 4:16 AM

WithOUT backcutters...

Chuck

> They sell a very good Amana line...

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 4:17 AM

That was for Freud... relax :D

Chuck

> anyway, now you have a phone number for
> Amazon that they don't give out easily.

CC

CNT

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 2:10 PM

OK, you won! (but you still need to capitalize the A in amazon, and
additionally should add ".com").

Chuck

> No. I gave a number for amazon as well as Freud. Keep up! :)

Pn

Prometheus

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 6:48 AM

On Thu, 19 May 2005 16:07:09 -0000, CNT <[email protected]> wrote:

>Anyone know Freud company phone number? I need to call them and ask what
>retailer sells Freud router bits in my town. I drove around and looks like
>no body sells Freud in Milwaukee, WI!?!?
>
>Home Depot, Woodcraft, Rockler, etc, does NOT have 'em.

Farm and Fleet has them, or at least they did the last time I checked.
The one in Eau Claire seems to change their entire stock every couple
of weeks, though. Otherwise, Sears may have them- I know they carry
the blades.

>Chuck

DH

Dave Hinz

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 6:31 PM

On Thu, 19 May 2005 17:39:23 -0000, CNT <[email protected]> wrote:
> I live in Milwaukee, WI. The whole reason I want Freud's number is to get a
> retailer that sells Freud router bits, guess what, there aren't any in this
> town!?!? I will have to order it thru Amazon.com ( 97-108 for $154.99 ).

Have you tried the Rockler's on Highway 100 and just north of Wisconsin,
and Neu's hardware in (Menomenee Falls maybe)?

DH

Dave Hinz

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 4:31 PM

On Thu, 19 May 2005 22:10:01 -0000, CNT <[email protected]> wrote:
> I went inside Neu's and they had Freud stand (about time I see one after
> all driving around). However, they didn't have the set I am looking for.
> Not only that, their price is little higher too.

> Amazon has the best price right now and NO tax and NO shipping charges.

Right, Neu's will have things that others don't, but don't expect BORG
or Amazon prices there.

Then again, don't expect Neu's service from the BORG or Amazon,
either...

DB

Duane Bozarth

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 12:59 PM

Lew Hodgett wrote:
>
> CNT wrote:
> > I live in Milwaukee, WI. The whole reason I want Freud's number is to get a
> > retailer that sells Freud router bits, guess what, there aren't any in this
> > town!?!? I will have to order it thru Amazon.com ( 97-108 for $154.99 ).
>
> Just for funzies, as long as shipping is involved, might want to check
> CMT in Iowa?

Or Whiteside...I have no idea what that part no actually is, but unless
it is a unique Freud profile or you have some other reason for requiring
Freud, there may be good quality alternatives less expensive (but maybe
not, too)...

DB

Duane Bozarth

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 8:24 PM

David wrote:
>
> You can easily cancel an Amazon order on line.
>
...

Maybe...I've tried on occasion almost immediately and it was already "in
the system" and wouldn't allow it. On an item w/ delayed delivery date,
probably. Just thought I'd mention it doesn't always let you even if
you try right after the submission.

DB

Duane Bozarth

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 8:25 PM

David wrote:
>
> You can easily cancel an Amazon order on line.
>
...

Maybe...I tried on one occasion almost immediately and it was already
"in the system" and wouldn't allow it. On an item w/ delayed delivery
date, probably. Just thought I'd mention it doesn't always let you even
if you try right after the submission.

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 9:14 AM

Ever used Google?? :)

800-334-4107

Dave

CNT wrote:

> Anyone know Freud company phone number? I need to call them and ask what
> retailer sells Freud router bits in my town. I drove around and looks like
> no body sells Freud in Milwaukee, WI!?!?
>
> Home Depot, Woodcraft, Rockler, etc, does NOT have 'em.
>
> Chuck

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 5:36 PM

You can easily cancel an Amazon order on line.

Dave

CNT wrote:

> I hit the Send too fast... what I really want to ask is if you know of any
> coupons for this, please pass it to me. Did google and nothing as of now.
>
> Chuck

EP

"Edwin Pawlowski"

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 7:45 PM


"CNT" <[email protected]> wrote in message
news:[email protected]...
>I used "freud router bit" and few others.
>
> One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and
> need
> to call people thru relay service. They said they will not accept a relay
> call. I dialed 8 times to hear the same thing.

Then why would you want to do business with them? If that is their
attitude, use other brands. A relay call takes but a few seconds more than
normal.

www.infinitytools.com or www.routerbits.com or many other good brands
around.

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 9:23 AM

I was just teasing you.

search for "freud tools" instead of just "freud". Their website has
their phone number.

Dave

CNT wrote:

> I believe I didn't have any typo when using Google??
>
> Chuck
>
>
>>Ever used Google?? :)

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 7:47 PM

When you wrote that you hit "send" too fast, I thought you meant you
ordered the stuff w/o meaning to. DUH! Now I know you meant in
reference to the newsgroup. anyway, now you have a phone number for
Amazon that they don't give out easily.

Dave

CNT wrote:
> Thanks, but WHY should I want to cancel the order? I still want it.
> Was there something I overlooked? The part # was 97-108
> FWIW, I still can cancel it since it's still before SHIPPED date.
>
> Chuck
>
>
>>>>>You can easily cancel an Amazon order on line.

Pg

Patriarch

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 10:54 PM

CNT <[email protected]> wrote in news:[email protected]:

> Rockler don't sell Freuds...
> Thanks for mention Neu's, I am on my way there NOW!
>
> Chuck
>
>> Have you tried the Rockler's on Highway 100 and just north of
>> Wisconsin, and Neu's hardware in (Menomenee Falls maybe)?
>

They sell a very good Amana line...

Pg

Patriarch

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 11:55 PM

CNT <[email protected]> wrote in news:[email protected]:

> WithOUT backcutters...
>
> Chuck
>
>> They sell a very good Amana line...
>

OK. So you did more research than I did. ;-)

DD

David

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 7:25 AM

I'm lazy. :) But I'm TRYING to help you.

Dave

CNT wrote:

> OK, you won! (but you still need to capitalize the A in amazon, and
> additionally should add ".com").
>
> Chuck
>
>
>>No. I gave a number for amazon as well as Freud. Keep up! :)

Rd

Robatoy

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 5:21 PM

In article <[email protected]>, CNT <[email protected]>
wrote:

> They said they will not accept a relay
> call. I dialed 8 times to hear the same thing.

I'm appalled! There are plenty of good quality routerbits around. Who
needs Freud?

Jj

John

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 1:40 PM

What shipping? Amazon usually waives the shipping for orders
totalling more than $25 (or there abouts)

So, unless folks want/need it overnight there typically is NO shipping
charges and no TAX

John

On Thu, 19 May 2005 17:48:03 GMT, Lew Hodgett
<[email protected]> wrote:

>CNT wrote:
>> I live in Milwaukee, WI. The whole reason I want Freud's number is to get a
>> retailer that sells Freud router bits, guess what, there aren't any in this
>> town!?!? I will have to order it thru Amazon.com ( 97-108 for $154.99 ).
>
>
>Just for funzies, as long as shipping is involved, might want to check
>CMT in Iowa?
>
>Lew

Br

Ba r r y

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 10:02 AM

On Thu, 19 May 2005 17:48:03 GMT, Lew Hodgett
<[email protected]> wrote:

>CNT wrote:
>> I live in Milwaukee, WI. The whole reason I want Freud's number is to get a
>> retailer that sells Freud router bits, guess what, there aren't any in this
>> town!?!? I will have to order it thru Amazon.com ( 97-108 for $154.99 ).
>
>
>Just for funzies, as long as shipping is involved, might want to check
>CMT in Iowa?
>
>Lew


Chuck,

Consider these guys, as well:

<http://www.ballewtools.com/>

The site is kinda' lame, but the service and prices are top notch!

Barry

ON

Old Nick

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 10:27 PM

he's dead.

jj

jo4hn

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 2:17 AM

CNT wrote:
> Anyone know Freud company phone number? I need to call them and ask what
> retailer sells Freud router bits in my town. I drove around and looks like
> no body sells Freud in Milwaukee, WI!?!?
>
> Home Depot, Woodcraft, Rockler, etc, does NOT have 'em.
>
> Chuck

Oh, Dr. Freud, oh, Dr. Freud
How I wish that you'd been otherwise employed
For the set of circumstances sure enhances the finances
Of the followers of Dr. Sigmund Freud.

[Chad Mitchell Trio]

musically yours,
jo4hn

LH

Lew Hodgett

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 5:48 PM

CNT wrote:
> I live in Milwaukee, WI. The whole reason I want Freud's number is to get a
> retailer that sells Freud router bits, guess what, there aren't any in this
> town!?!? I will have to order it thru Amazon.com ( 97-108 for $154.99 ).


Just for funzies, as long as shipping is involved, might want to check
CMT in Iowa?

Lew

DD

David

in reply to CNT on 19/05/2005 4:07 PM

20/05/2005 6:48 AM

No. I gave a number for amazon as well as Freud. Keep up! :)

Dave

CNT wrote:
> That was for Freud... relax :D
>
> Chuck
>
>
>>anyway, now you have a phone number for
>>Amazon that they don't give out easily.

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 10:09 AM

Another case of the "few" spoiling things for the "many". How shameful
can people be?? Don't answer--that was rhetorical. :)

Dave

gw wrote:

> "CNT" <[email protected]> wrote in message
> news:[email protected]...
>
>>I used "freud router bit" and few others.
>>
>>One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and
>
> need
>
>>to call people thru relay service. They said they will not accept a relay
>>call. I dialed 8 times to hear the same thing.
>>
>>I just called that 800 number you gave me and lead me to call Muller Co.
>>
>>Chuck
>
>
> Chuck,
>
> I hate to say this, but working in a business with an 800 number, we have
> received a fair number of relay calls. Each and every one has been an
> attempt at fraud.
>
> Our operator will spend 30 minutes or more on the line (at our cost), only
> to find out that the person on the other end wants to buy a large quantity
> of what we sell, have it shipped to an international address, and pay with
> an offshore cashiers check or foreign credit card.
>
> Now obviously, I am not implying that the hearing impaired are scammers -
> it's just that the scammers seem to have found this to be an anonymous way
> of plying their trade. It's unfortunate that this method of communication
> has been tainted for the people who need it. Our experience may have led
> some companies to institute a policy of not accepting relay calls.
>
> Gary
>
>

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 10:07 AM

Try e-mailing them your questions if you can't get them via phone.

Dave

CNT wrote:

> I used "freud router bit" and few others.
>
> One came up www.freud-tools.com and they were VERY RUDE! I am Deaf and need
> to call people thru relay service. They said they will not accept a relay
> call. I dialed 8 times to hear the same thing.
>
> I just called that 800 number you gave me and lead me to call Muller Co.
>
> Chuck

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 6:54 PM

here's the number 1-800-201-7575

David wrote:

> I can dig up an 800 number if online cancelling doesn't work.
>
> Dave
>
> Duane Bozarth wrote:
>
>> David wrote:
>>
>>> You can easily cancel an Amazon order on line.
>>>
>>
>> ...
>>
>> Maybe...I've tried on occasion almost immediately and it was already "in
>> the system" and wouldn't allow it. On an item w/ delayed delivery date,
>> probably. Just thought I'd mention it doesn't always let you even if
>> you try right after the submission.

DD

David

in reply to CNT on 19/05/2005 4:07 PM

19/05/2005 6:53 PM

I can dig up an 800 number if online cancelling doesn't work.

Dave

Duane Bozarth wrote:

> David wrote:
>
>>You can easily cancel an Amazon order on line.
>>
>
> ...
>
> Maybe...I've tried on occasion almost immediately and it was already "in
> the system" and wouldn't allow it. On an item w/ delayed delivery date,
> probably. Just thought I'd mention it doesn't always let you even if
> you try right after the submission.


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