The planer produces great surfaces, as all the reviews have stated.
However, after a few uses and creating a couple of dust collector bags of
chips (99% pine/fir) and using it well within the guidelines stated by
DeWalt, the rollers stopped working. After taking off the cover to the
roller drive, I discovered that the sprocket to the front roller had broken.
Called the national phone number - a new part would take 4 weeks to ship due
to a factory backorder. Next option was to exchange it at WoodCraft, where
I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
was to drive the 40 miles to the nearest service center where they happened
to have 1 sprocket in (they weren't going to get additonal sprokets for at
least 4 weeks as well).
After losing most of the afternoon to driving and repairs, I got the planer
back to my shop and had it up and running again. After ~6 feet of fir, the
wood stopped being fed through. I took off the roller drive cover and sure
enough, I had another broken sprocket. Now, no matter what I do, I'm
sitting with a very expensive and very heavy paper weight for a number of
weeks and of course, it is in the middle of a project.
why do you feel like a guinea pig when YOUR 735 is purring along?? that
would be like me having bad feelings about my Porter Cable router that
many people have complained about: the 7529. Reports of broken switches
abound. I've never had a minute's trouble with mine. Even Mercedes
sometimes go into the dealer for repairs. Do you think those folks
think they are "guinea pigs"?
dave
DexAZ wrote:
> That sprocket seems to be the weak point in the DW735 as there have been
> reports of broken sprockets, here or on other forums on the net. Mine is
> still holding up...for now. I've seen one over at a commercial cabinetry
> shop that broke after less than a month.
>
> A few options for you to try:
> Talk to Woodcraft and see if they will refund your $$$ They cannot replace
> it, NOW and DeWalt cannot replace the sprocket, NOW. So you would like your
> money back, NOW. If not, talk to the Woodcraft corporate office. I'll bet
> you are not the first one to contact them regarding the DW735. Find out if
> you can get a refund through them. (take names of everyone you talk to)
> Call DeWalt...again, and ask the first CS rep. to transfer your call to a
> manager/supervisor. (get those names) Explain what you have tried so far.
> Be cool, be polite & be firm. Make sure they understand that you ARE quite
> pleased with their product...when it works. That you bought it to use and
> among the reasons you bought a DeWalt product was their _past_ reputation of
> building a good product AND providing excellent customer service. You
> appreciate their situation, having to support a product which has an
> _obviously_ poorly designed and/or improperly manufactured sprocket. But
> they must understand your situation, having invested your hard earned cash
> in their product. And now you left "sitting with a very expensive and very
> heavy paper weight for a number of weeks and of course, it is in the middle
> of a project." Therefore, you have the following suggestions for DeWalt to
> correct the problem and satisfy you...their customer.
>
> 1. DeWalt can swap machines with you. They produced the planer not
> Woodcraft. They are unable to supply Woodcraft with stock to replace the
> one you bought. (doubt they CAN do this as they probably are out of stock
> too)
> 2. Provide you with a sprocket they can have produced on this side of the
> Pacific as "that side" apparently cannot produce them properly or quickly.
> There are still US shops that can machine steel. That would be an
> improvement over the cast pot metal being used for the part now. Any good
> machine shop should be able to make a batch of the sprockets in no time at
> all. (I did not say they could make they at a price DeWalt would be happy
> with though) Insist they extend your warranty to start from the date they
> install the new sprocket.
> 3. IF they cannot, promptly, replace either the sprocket or the planer, you
> have no other option but to ask for a full and prompt refund your money plus
> something for the 80 mile round trip to get the sprocket replaced at their
> service center. (fat chance) Let them sort it out between themselves and
> Woodcraft as that should not be your problem.
> 4. IF they cannot replace the planer, replace the sprocket or refund your
> money, what CAN they do for you? Surely they must be able to offer you
> something for the weeks/months you are unable to use their product and for
> all the hassle you have been put through? (in/outfeed tables, replacement
> knives etc)
>
> When the first person at DeWalt tells you, "NO". Politely ask to be
> transferred to the person above them. (again, take names) Sooner or later,
> you should reach someone who is empowered to say "yes". You may have to
> repeat your story to 3-4 people, list the names of those you've already
> spoken to and how they were unable to resolve the situation to your
> satisfaction. Remember to keep your cool and not insult their product or
> those who either designed or build it. They know they have a bit of a lemon
> to deal with. Not the time to get into a pissing war.
>
> Let me know how you come out. My 735 running fine...for now. I've posted
> here, and in other forums, rather glowing reports of my experiences with the
> 735. Now I feel somewhat like a guinea pig doing their field testing for
> them...and having to pay $450 for that opportunity!
>
> I've rambled on long enough. Good luck and please keep us all posted. (be
> sure to let DeWalt know we are all interested in how they deal with your
> situation!)
>
> DexAZ
>
>
> "G_McFly" <[email protected]> wrote in message
> news:[email protected]...
>
>>The planer produces great surfaces, as all the reviews have stated.
>>However, after a few uses and creating a couple of dust collector bags of
>>chips (99% pine/fir) and using it well within the guidelines stated by
>>DeWalt, the rollers stopped working. After taking off the cover to the
>>roller drive, I discovered that the sprocket to the front roller had
>
> broken.
>
>>Called the national phone number - a new part would take 4 weeks to ship
>
> due
>
>>to a factory backorder. Next option was to exchange it at WoodCraft,
>
> where
>
>>I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
>>was to drive the 40 miles to the nearest service center where they
>
> happened
>
>>to have 1 sprocket in (they weren't going to get additonal sprokets for at
>>least 4 weeks as well).
>>After losing most of the afternoon to driving and repairs, I got the
>
> planer
>
>>back to my shop and had it up and running again. After ~6 feet of fir,
>
> the
>
>>wood stopped being fed through. I took off the roller drive cover and
>
> sure
>
>>enough, I had another broken sprocket. Now, no matter what I do, I'm
>>sitting with a very expensive and very heavy paper weight for a number of
>>weeks and of course, it is in the middle of a project.
>>
>>
>
>
>
how did you determine the date of manufacture of your DW735?
--
SwampBug
- - - - - - - - - - - -
"baxtermaintenance" <[email protected]> wrote in message
news:lOrYb.526882$JQ1.93081@pd7tw1no...
> I'm on my third planer now after having the same problem.
> The first one, which I received as a Christmas present, broke the sprocket
> after 45 minutes or so of use.
> I took it back for a new one and the second planer broke the sprocket on
the
> first board.
> After talking to DeWalt support, I removed the 3 unbroken sprockets from
> first planer back at store, to get second one up and running.
> Sprocket broke again after about 3 feet of board. This time I got looking
> closer at planer and found that the rear drive roller was jammed.
> I think that is what is causing sprockets to break. (alignment problem
> maybe?)
> Anyways took machine back to store and took the display machine, as it was
> made in different week than first two.
> So far have not had any problems with it. The store said they will give me
> new machine as soon as they get one in. Little worried about taking new
> machine as display one is running great and don't want problems to start
all
> over again.
> The first two machines were made in week 36 of 2003 and machine running in
> shop now was made in week 26 of 2003.
> When the DeWalt support guy said he had a spare sprocket sitting on his
> desk, it makes you think they know they have a problem with planer.
> I wish DeWalt would admit that they have a problem and are working on it ,
> than say "first I have heard of it."
> The local DeWalt rep also told me he had not heard of any problems.
> I would get a new machine if the sprocket breaks because I think it is a
> roller problem (jamming) over weak sprocket, so it will break again.
>
> Hope this helps you and not depress you more.
>
> Glenn
>
>
Thank you very much!
--
SwampBug
- - - - - - - - - - - -
"baxtermaintenance" <[email protected]> wrote in message
news:GrtYb.544746$ts4.402820@pd7tw3no...
> It's part of the serial number like "DW735 3603CT7071" numbers "3603"
will
> mean it was made in the 36 week of 2003.
> This is from memory as I don't have it serial number in front of me so
there
> may be a couple other digits in number ,but that is how it was explained
to
> me from DeWalt.
> Glenn
>
> "SwampBug" <[email protected]> wrote in message
> news:[email protected]...
> > how did you determine the date of manufacture of your DW735?
> >
> > --
> > SwampBug
> > - - - - - - - - - - - -
> >
>
>
For the pair, yes. i ordered mine from Amazon along with the Dewalt Mobile
stand. I was dissapointed that the outfeed table would not fold up tho, big
design booboo in my opinion!.
--
SwampBug
- - - - - - - - - - - -
"Scott" <[email protected]> wrote in message
news:[email protected]...
> "Nick Bozovich" <[email protected]> wrote in message
news:<[email protected]>...
>
> > REALLY glad to see this discussion - I'd just about made the choice to
get a
> > DW735. I was starting to do some searches for a better price ($479 at
> > Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one -
then
> > started looking - it looks like you have to buy the infeed/outfeed
tables
> > separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be up
to
> > $650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts about
> > $695?
> >
> > Maybe I'm way off, but I'm having second thoughts...for $45 more, I can
have
> > a 15" with a larger motor. Not too much of a choice.
> >
> > Nick B
> >
>
> Woodcraft has their 10% off sale next week, so keep that in mind. As
> for the outfeed tables, the price is for a pair (or so I was told) but
> aren't all that necessary with the 735 anyways: the built-in platform
> seems to do the trick for me, if I'm careful. Nonetheless, I may get
> a set as someone said I will get "zero" snipe with good feed tables,
> instead of the 0.004" that I get now. I bought mine from a local tool
> shop, and they gave me the $100 stand for free (result of a promo they
> worked out with Dewalt).
>
> I'm happy with mine so far . . .
>
> Cheers,
>
> Scott
It is most certainly a design booboo when you label the tables fold up and
the main planer body design does not let the table fold up, what would you
call it. Suppose your automobiles manufacture had extended the cab back over
the trunk lid, motorized the trunk lid and promoted the 'ease of open' trunk
lid which can't open cause the cab is in the way. Same with the 735, have
you ever seen a 735 with the fold up tables installed?
--
SwampBug
- - - - - - - - - - - -
"Bay Area Dave" <[email protected]> wrote in message
news:[email protected]...
> it's NOT a design "booboo" if you consider that foldable tables are
> harder to make reliably coplaner with the main table and rigid (witness
> the folding tables and touchy adjustment of the 733 tables). I'd trade
> the space for more rigid, fiddle free tables. would you want a fold
> away Unisaw?
>
> dave
>
> SwampBug wrote:
>
> > For the pair, yes. i ordered mine from Amazon along with the Dewalt
Mobile
> > stand. I was dissapointed that the outfeed table would not fold up tho,
big
> > design booboo in my opinion!.
> >
> > --
> > SwampBug
> > - - - - - - - - - - - -
> >
> >
> > "Scott" <[email protected]> wrote in message
> > news:[email protected]...
> >
> >>"Nick Bozovich" <[email protected]> wrote in message
> >
> > news:<[email protected]>...
> >
> >>>REALLY glad to see this discussion - I'd just about made the choice to
> >
> > get a
> >
> >>>DW735. I was starting to do some searches for a better price ($479 at
> >>>Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one -
> >
> > then
> >
> >>>started looking - it looks like you have to buy the infeed/outfeed
> >
> > tables
> >
> >>>separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be up
> >
> > to
> >
> >>>$650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts
about
> >>>$695?
> >>>
> >>>Maybe I'm way off, but I'm having second thoughts...for $45 more, I can
> >
> > have
> >
> >>>a 15" with a larger motor. Not too much of a choice.
> >>>
> >>>Nick B
> >>>
> >>
> >>Woodcraft has their 10% off sale next week, so keep that in mind. As
> >>for the outfeed tables, the price is for a pair (or so I was told) but
> >>aren't all that necessary with the 735 anyways: the built-in platform
> >>seems to do the trick for me, if I'm careful. Nonetheless, I may get
> >>a set as someone said I will get "zero" snipe with good feed tables,
> >>instead of the 0.004" that I get now. I bought mine from a local tool
> >>shop, and they gave me the $100 stand for free (result of a promo they
> >>worked out with Dewalt).
> >>
> >>I'm happy with mine so far . . .
> >>
> >>Cheers,
> >>
> >>Scott
> >
> >
> >
>
Looks like you and I can't sync up today! <s>
--
SwampBug
- - - - - - - - - - - -
"Bay Area Dave" <[email protected]> wrote in message
news:[email protected]...
> I didn't know they were labeled "fold up". I thought you were telling
> us they are rigid.
>
> I incorrectly inferred from you complaint that they are "fixed" tables.
> I'm with you now! :)
>
> dave
>
> SwampBug wrote:
>
> > It is most certainly a design booboo when you label the tables fold up
and
> > the main planer body design does not let the table fold up, what would
you
> > call it. Suppose your automobiles manufacture had extended the cab back
over
> > the trunk lid, motorized the trunk lid and promoted the 'ease of open'
trunk
> > lid which can't open cause the cab is in the way. Same with the 735,
have
> > you ever seen a 735 with the fold up tables installed?
> >
> > --
> > SwampBug
> > - - - - - - - - - - - -
> >
> >
> > "Bay Area Dave" <[email protected]> wrote in message
> > news:[email protected]...
> >
> >>it's NOT a design "booboo" if you consider that foldable tables are
> >>harder to make reliably coplaner with the main table and rigid (witness
> >>the folding tables and touchy adjustment of the 733 tables). I'd trade
> >>the space for more rigid, fiddle free tables. would you want a fold
> >>away Unisaw?
> >>
> >>dave
> >>
> >>SwampBug wrote:
> >>
> >>
> >>>For the pair, yes. i ordered mine from Amazon along with the Dewalt
> >
> > Mobile
> >
> >>>stand. I was dissapointed that the outfeed table would not fold up tho,
> >
> > big
> >
> >>>design booboo in my opinion!.
> >>>
> >>>--
> >>>SwampBug
> >>>- - - - - - - - - - - -
> >>>
> >>>
> >>>"Scott" <[email protected]> wrote in message
> >>>news:[email protected]...
> >>>
> >>>
> >>>>"Nick Bozovich" <[email protected]> wrote in message
> >>>
> >>>news:<[email protected]>...
> >>>
> >>>
> >>>>>REALLY glad to see this discussion - I'd just about made the choice
to
> >>>
> >>>get a
> >>>
> >>>
> >>>>>DW735. I was starting to do some searches for a better price ($479
at
> >>>>>Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one -
> >>>
> >>>then
> >>>
> >>>
> >>>>>started looking - it looks like you have to buy the infeed/outfeed
> >>>
> >>>tables
> >>>
> >>>
> >>>>>separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be
up
> >>>
> >>>to
> >>>
> >>>
> >>>>>$650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts
> >
> > about
> >
> >>>>>$695?
> >>>>>
> >>>>>Maybe I'm way off, but I'm having second thoughts...for $45 more, I
can
> >>>
> >>>have
> >>>
> >>>
> >>>>>a 15" with a larger motor. Not too much of a choice.
> >>>>>
> >>>>>Nick B
> >>>>>
> >>>>
> >>>>Woodcraft has their 10% off sale next week, so keep that in mind. As
> >>>>for the outfeed tables, the price is for a pair (or so I was told) but
> >>>>aren't all that necessary with the 735 anyways: the built-in platform
> >>>>seems to do the trick for me, if I'm careful. Nonetheless, I may get
> >>>>a set as someone said I will get "zero" snipe with good feed tables,
> >>>>instead of the 0.004" that I get now. I bought mine from a local tool
> >>>>shop, and they gave me the $100 stand for free (result of a promo they
> >>>>worked out with Dewalt).
> >>>>
> >>>>I'm happy with mine so far . . .
> >>>>
> >>>>Cheers,
> >>>>
> >>>>Scott
> >>>
> >>>
> >>>
> >
> >
>
"G_McFly" <[email protected]> wrote in message news:<[email protected]>...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had broken.
Ouch! Have the same planer, but have had better luck thus far. I
wonder if something is haywacky inside, causing some kind of
obstruction? Have you tried Dewalt tech support after this second
problem? Please keep us posted as to your final fix!
Scott
"Nick Bozovich" <[email protected]> wrote in message news:<[email protected]>...
> REALLY glad to see this discussion - I'd just about made the choice to get a
> DW735. I was starting to do some searches for a better price ($479 at
> Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one - then
> started looking - it looks like you have to buy the infeed/outfeed tables
> separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be up to
> $650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts about
> $695?
>
> Maybe I'm way off, but I'm having second thoughts...for $45 more, I can have
> a 15" with a larger motor. Not too much of a choice.
>
> Nick B
>
Woodcraft has their 10% off sale next week, so keep that in mind. As
for the outfeed tables, the price is for a pair (or so I was told) but
aren't all that necessary with the 735 anyways: the built-in platform
seems to do the trick for me, if I'm careful. Nonetheless, I may get
a set as someone said I will get "zero" snipe with good feed tables,
instead of the 0.004" that I get now. I bought mine from a local tool
shop, and they gave me the $100 stand for free (result of a promo they
worked out with Dewalt).
I'm happy with mine so far . . .
Cheers,
Scott
I know it isn't ideal, but you can always push/pull the wood through in the
meantime so you can at least get your project done. Still, sounds like a
pretty lousy situation.
Mike
"G_McFly" <[email protected]> wrote in message
news:[email protected]...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had
broken.
> Called the national phone number - a new part would take 4 weeks to ship
due
> to a factory backorder. Next option was to exchange it at WoodCraft,
where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they
happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the
planer
> back to my shop and had it up and running again. After ~6 feet of fir,
the
> wood stopped being fed through. I took off the roller drive cover and
sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
>
>
On Wed, 18 Feb 2004 03:14:54 GMT, "DexAZ" <[email protected]>
wrote:
>
>"Bay Area Dave" <[email protected]> wrote in message
>news:%[email protected]...
>> why do you feel like a guinea pig when YOUR 735 is purring along?? that
>> would be like me having bad feelings about my Porter Cable router that
>> many people have complained about: the 7529. Reports of broken switches
>> abound. I've never had a minute's trouble with mine. Even Mercedes
>> sometimes go into the dealer for repairs. Do you think those folks
>> think they are "guinea pigs"?
>>
>> dave
>>
>> DexAZ wrote:
>>
> > > Let me know how you come out. My 735 running fine...for now. I've
>posted
>> > here, and in other forums, rather glowing reports of my experiences with
>the
>> > 735. Now I feel somewhat like a guinea pig doing their field testing
>for
>> > them...and having to pay $450 for that opportunity!
>> >
>
>Dave,
>
>Maybe I should have used the term "beta testers" rather than "guinea pigs".
>At the time I received mine, the 735 was new product which was too new to
>have a history of problems. Now some/several/many? DW735 owners are having
>trouble with sprocket failures. Makes me think _perhaps_ the 735 was
>shipped before enough testing was done for that flaw in the sprockets to
>show up. Hence, some who bought the 735 early are finding the flaws.
>Myself and many others have not had any problems...YET. I'm thinking we
>never will have trouble. Those of us who own VW Jettas go to the dealer for
>repairs too. Seems no one else can fix them. (even the dealer can't get it
>right half the time either) The vast majority of us have had several power
>window motors replaced. The window motor issue has got on for years.
>Sometimes there is no charge to get the motors replaced. Write it off as
>customer good will. Sometimes they charge you $100 other times $285. It is
>a design problem that should have been dealt with through a redesign and
>recall. VWofA chose NOT to go that route. Seems they would rather muddy
>their reputation then actually fix the problem. I was at the VW dealer in
>Mesa one day and they were shipping +900 broken window motor assemblies back
>for credit. Not a small problem! Ask a VW owner if they have had any
>trouble with their power windows...I'll bet they have!
>
>Now just how did I get on the VW window motor soap box? SWMBO says I'm
>foaming at the mouth...again. So it's time to hope off the net and cool off
>for a while.
>
>Later!
>
>DexAZ
Went through this with VW years ago and swore I'd never buy another,
no matter how nice they were. I haven't and I wont and no more foaming
at the mouth after 3 wiper motors and a radio they insisted was
working perfectly fine, as long as the car was parked.
As for this new planer, it sure looks good and has impressive specs,
just like VW
Robert
>
Gheeez,
How much money and how many DeWalt tools will you need to break to
finally understand DeWalt makes crappy tools for the consumer market.
The few that are good are too hard to find in their wide selection of
product. Everything from DeWalt is hype... their ads, their stupid
contests, their corporate yellow color, the shape and design of their
tools. They put too much money into their ads and not enough in their
tools. When you buy a DeWalt tool, 1/2 of the price you pay is for the
advertisement campaign.
I got screwed myself after I bought 5 of their tools. They all failed
under very little use. The only one still working today is my 1/4
sheet sander. I got rid of them all... I replaced them with brands
like Milwaukee, Bosch, Metabo, Hitachi, Porter-Cable and I'm worry
free since then.
If I were you, I would try to get my money back and I would buy
something else.
Wally
"G_McFly" <[email protected]> wrote in message news:<[email protected]>...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had broken.
> Called the national phone number - a new part would take 4 weeks to ship due
> to a factory backorder. Next option was to exchange it at WoodCraft, where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the planer
> back to my shop and had it up and running again. After ~6 feet of fir, the
> wood stopped being fed through. I took off the roller drive cover and sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
could it be the sap from the pine/fir that may have clogged it up? A good
cleaning maybe?
KY
--
http://users.adelphia.net/~kyhighland
"G_McFly" <[email protected]> wrote in message
news:[email protected]...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had
broken.
> Called the national phone number - a new part would take 4 weeks to ship
due
> to a factory backorder. Next option was to exchange it at WoodCraft,
where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they
happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the
planer
> back to my shop and had it up and running again. After ~6 feet of fir,
the
> wood stopped being fed through. I took off the roller drive cover and
sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
>
>
REALLY glad to see this discussion - I'd just about made the choice to get a
DW735. I was starting to do some searches for a better price ($479 at
Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one - then
started looking - it looks like you have to buy the infeed/outfeed tables
separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be up to
$650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts about
$695?
Maybe I'm way off, but I'm having second thoughts...for $45 more, I can have
a 15" with a larger motor. Not too much of a choice.
Nick B
"G_McFly" <[email protected]> wrote in message
news:[email protected]...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had
broken.
> Called the national phone number - a new part would take 4 weeks to ship
due
> to a factory backorder. Next option was to exchange it at WoodCraft,
where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they
happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the
planer
> back to my shop and had it up and running again. After ~6 feet of fir,
the
> wood stopped being fed through. I took off the roller drive cover and
sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
>
>
"BeniBoose" <[email protected]> wrote in message
news:[email protected]...
> Gheeez,
>
> How much money and how many DeWalt tools will you need to break to
> finally understand DeWalt makes crappy tools for the consumer market.
> The few that are good are too hard to find in their wide selection of
> product. Everything from DeWalt is hype... their ads, their stupid
> contests, their corporate yellow color, the shape and design of their
> tools. They put too much money into their ads and not enough in their
> tools. When you buy a DeWalt tool, 1/2 of the price you pay is for the
> advertisement campaign.
>
> I got screwed myself after I bought 5 of their tools. They all failed
> under very little use. The only one still working today is my 1/4
> sheet sander. I got rid of them all... I replaced them with brands
> like Milwaukee, Bosch, Metabo, Hitachi, Porter-Cable and I'm worry
> free since then.
>
> If I were you, I would try to get my money back and I would buy
> something else.
>
> Wally
Those sentiments tend to echo through the hillsides around here.
Jon~
"G_McFly" <[email protected]> wrote in message
news:[email protected]...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had
broken.
> Called the national phone number - a new part would take 4 weeks to ship
due
> to a factory backorder. Next option was to exchange it at WoodCraft,
where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they
happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the
planer
> back to my shop and had it up and running again. After ~6 feet of fir,
the
> wood stopped being fed through. I took off the roller drive cover and
sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
Well....It seems to be a very common occurrence, we are located in only a
small town & we have had to order those sprockets quite a few times, one of
my customers even got rid of his planer due to it happening a few times
(probably returned it as it was only a few weeks old) the last time the
parts were on backorder. They are currently not in stock yet again. If you
manage to get hold of any get at least 4 you may need them & they are only
about $3 each.
--
© Jon Down ®
http://www.stores.ebay.com/jdpowertoolcanada
It's part of the serial number like "DW735 3603CT7071" numbers "3603" will
mean it was made in the 36 week of 2003.
This is from memory as I don't have it serial number in front of me so there
may be a couple other digits in number ,but that is how it was explained to
me from DeWalt.
Glenn
"SwampBug" <[email protected]> wrote in message
news:[email protected]...
> how did you determine the date of manufacture of your DW735?
>
> --
> SwampBug
> - - - - - - - - - - - -
>
"Bay Area Dave" <[email protected]> wrote in message
news:%[email protected]...
> why do you feel like a guinea pig when YOUR 735 is purring along?? that
> would be like me having bad feelings about my Porter Cable router that
> many people have complained about: the 7529. Reports of broken switches
> abound. I've never had a minute's trouble with mine. Even Mercedes
> sometimes go into the dealer for repairs. Do you think those folks
> think they are "guinea pigs"?
>
> dave
>
> DexAZ wrote:
>
> > Let me know how you come out. My 735 running fine...for now. I've
posted
> > here, and in other forums, rather glowing reports of my experiences with
the
> > 735. Now I feel somewhat like a guinea pig doing their field testing
for
> > them...and having to pay $450 for that opportunity!
> >
Dave,
Maybe I should have used the term "beta testers" rather than "guinea pigs".
At the time I received mine, the 735 was new product which was too new to
have a history of problems. Now some/several/many? DW735 owners are having
trouble with sprocket failures. Makes me think _perhaps_ the 735 was
shipped before enough testing was done for that flaw in the sprockets to
show up. Hence, some who bought the 735 early are finding the flaws.
Myself and many others have not had any problems...YET. I'm thinking we
never will have trouble. Those of us who own VW Jettas go to the dealer for
repairs too. Seems no one else can fix them. (even the dealer can't get it
right half the time either) The vast majority of us have had several power
window motors replaced. The window motor issue has got on for years.
Sometimes there is no charge to get the motors replaced. Write it off as
customer good will. Sometimes they charge you $100 other times $285. It is
a design problem that should have been dealt with through a redesign and
recall. VWofA chose NOT to go that route. Seems they would rather muddy
their reputation then actually fix the problem. I was at the VW dealer in
Mesa one day and they were shipping +900 broken window motor assemblies back
for credit. Not a small problem! Ask a VW owner if they have had any
trouble with their power windows...I'll bet they have!
Now just how did I get on the VW window motor soap box? SWMBO says I'm
foaming at the mouth...again. So it's time to hope off the net and cool off
for a while.
Later!
DexAZ
"Bay Area Dave" <[email protected]> wrote in message
news:[email protected]...
>
> I have a Star Tac mobile phone that is notorious for breaking antennas.
> It took me about 2 years to break only 2. They now sell for $2.40
> (used to be $10 each) each at Verizon, so last time I picked up three
> (just in case). Since the phone has exceptional audio quality
> (listen/send) I'm not about to trade it in for one of the newer, smaller
> phones which I have listened to and dislike, for their inferior audio
> quality.
>
> How about "New Coke"?? :) newer isn't always better, huh? "If it isn't
> broke, don't fix it" is my motto.
>
Yeah, I think everyone who's had a StarTac loved them. No camera, no
download ringtones, no games, no bells, no whistles...it just plain worked.
I find the "TEST" mode display easy to read when I'm working on a cell site
or doing drive testing. I've dropped mine countless times so it is all
scuffed up BUT it still works & sounds great. I've got through a couple
antennas. The last one seems to be better built as has lasted about 2 1/2
years so far. Wife has a V60. Seems too small for my hands and case is too
smooth. Keys too small and I have no need for the voice dialing feature.
Wish they still offered the StarTac as mine will finally fail the 4 foot
drop test one of these days. The new phones with built-in GPS have me
concerned somewhat but I guess you have the option to send your GPS info
_only_ during a 911 call.
"New Coke", what a joke! I'm sure it _seemed_ like a good idea at the time.
Picked some Coke up tonight, regular, good lode Coke for me. Wife said to
get a couple 12 packs of Diet Coke w/Lemon for her. Found Coke, Coke w/o
caffine, Caffine-free Diet Coke, Vanilla Coke, Cherry Coke, Diet Coke, Diet
Coke w/Lemon, Diet Coke w/Lime and the "NEW" Diet Coke with cream & sugar
AND a cherry on top (I think) Soon they will need an aisle just for Coke.
I agree, DeWalt will quickly address and correct any faults in the DW735.
But I have to wonder what Delta has in the wings to compete with the 735.
Maybe 6 1/2"x14" w/4 blades @ 261 1/2 cpi?
DexAZ
a former Motorola SC-4812T cellular field engineer ("down-sized" a couple
years back with many others to help save the company) Employed, from
time-to-time, as an out-source contractor by...Motorola among others.
Robert, when did a VW ever LOOK "good"? :)
dave
Robert wrote:
> On Wed, 18 Feb 2004 03:14:54 GMT, "DexAZ" <[email protected]>
> wrote:
>
>
>>"Bay Area Dave" <[email protected]> wrote in message
>>news:%[email protected]...
>>
>>>why do you feel like a guinea pig when YOUR 735 is purring along?? that
>>>would be like me having bad feelings about my Porter Cable router that
>>>many people have complained about: the 7529. Reports of broken switches
>>>abound. I've never had a minute's trouble with mine. Even Mercedes
>>>sometimes go into the dealer for repairs. Do you think those folks
>>>think they are "guinea pigs"?
>>>
>>>dave
>>>
>>>DexAZ wrote:
>>>
>>>
>>>>Let me know how you come out. My 735 running fine...for now. I've
>>
>>posted
>>
>>>>here, and in other forums, rather glowing reports of my experiences with
>>
>>the
>>
>>>>735. Now I feel somewhat like a guinea pig doing their field testing
>>
>>for
>>
>>>>them...and having to pay $450 for that opportunity!
>>>>
>>
>>Dave,
>>
>>Maybe I should have used the term "beta testers" rather than "guinea pigs".
>>At the time I received mine, the 735 was new product which was too new to
>>have a history of problems. Now some/several/many? DW735 owners are having
>>trouble with sprocket failures. Makes me think _perhaps_ the 735 was
>>shipped before enough testing was done for that flaw in the sprockets to
>>show up. Hence, some who bought the 735 early are finding the flaws.
>>Myself and many others have not had any problems...YET. I'm thinking we
>>never will have trouble. Those of us who own VW Jettas go to the dealer for
>>repairs too. Seems no one else can fix them. (even the dealer can't get it
>>right half the time either) The vast majority of us have had several power
>>window motors replaced. The window motor issue has got on for years.
>>Sometimes there is no charge to get the motors replaced. Write it off as
>>customer good will. Sometimes they charge you $100 other times $285. It is
>>a design problem that should have been dealt with through a redesign and
>>recall. VWofA chose NOT to go that route. Seems they would rather muddy
>>their reputation then actually fix the problem. I was at the VW dealer in
>>Mesa one day and they were shipping +900 broken window motor assemblies back
>>for credit. Not a small problem! Ask a VW owner if they have had any
>>trouble with their power windows...I'll bet they have!
>>
>>Now just how did I get on the VW window motor soap box? SWMBO says I'm
>>foaming at the mouth...again. So it's time to hope off the net and cool off
>>for a while.
>>
>>Later!
>>
>>DexAZ
>
>
> Went through this with VW years ago and swore I'd never buy another,
> no matter how nice they were. I haven't and I wont and no more foaming
> at the mouth after 3 wiper motors and a radio they insisted was
> working perfectly fine, as long as the car was parked.
>
> As for this new planer, it sure looks good and has impressive specs,
> just like VW
>
> Robert
>
>
Being a guy, most times I don't consult instructions for use; however, with
my woodworking equipment, I read and follow the manuals (out of fear for
loss of money and/or blood/life/limb).
"mel" <[email protected]> wrote in message
news:[email protected]...
> Out of curiosity, are you by chance switching speeds before turning the
> planer on or while it's running? The manual says to only switch speeds
> while the planer is running.
>
>
"G_McFly" <[email protected]> wrote in message
news:[email protected]...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had
broken.
> Called the national phone number - a new part would take 4 weeks to ship
due
> to a factory backorder. Next option was to exchange it at WoodCraft,
where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they
happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the
planer
> back to my shop and had it up and running again. After ~6 feet of fir,
the
> wood stopped being fed through. I took off the roller drive cover and
sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
>
>
Had a similar problem with my 733 and it was not fixed reliably until I
replaced rollers, roller bushings and retainers, chains and sprockets. Works
fine now but that is enough repair effort to warrant replacing. But when it
did start having problems was after running a rather too large of a piece of
Walnut through it so for me I had to accept responsibility for the problem.
I bet sooner or later Dewalt comes out with an official response to address
this issue
EJ
Sorry about that last post, didn't read the entire post. Is the sprocket
plastic? If it is I would think an industrial supply would have a metal one
that might work. If it is some cheap metal an industrial supply might have a
higher quality one that would be cheaper in the long run.
Again sorry about the last post.
--
http://users.adelphia.net/~kyhighland
"KYHighlander" <[email protected]> wrote in message
news:[email protected]...
> could it be the sap from the pine/fir that may have clogged it up? A good
> cleaning maybe?
>
> KY
>
> --
>
> http://users.adelphia.net/~kyhighland
>
>
> "G_McFly" <[email protected]> wrote in message
> news:[email protected]...
> > The planer produces great surfaces, as all the reviews have stated.
> > However, after a few uses and creating a couple of dust collector bags
of
> > chips (99% pine/fir) and using it well within the guidelines stated by
> > DeWalt, the rollers stopped working. After taking off the cover to the
> > roller drive, I discovered that the sprocket to the front roller had
> broken.
> > Called the national phone number - a new part would take 4 weeks to ship
> due
> > to a factory backorder. Next option was to exchange it at WoodCraft,
> where
> > I bought it. They wouldn't get a new planer in for ~3 weeks. Next
option
> > was to drive the 40 miles to the nearest service center where they
> happened
> > to have 1 sprocket in (they weren't going to get additonal sprokets for
at
> > least 4 weeks as well).
> > After losing most of the afternoon to driving and repairs, I got the
> planer
> > back to my shop and had it up and running again. After ~6 feet of fir,
> the
> > wood stopped being fed through. I took off the roller drive cover and
> sure
> > enough, I had another broken sprocket. Now, no matter what I do, I'm
> > sitting with a very expensive and very heavy paper weight for a number
of
> > weeks and of course, it is in the middle of a project.
> >
> >
>
>
That sprocket seems to be the weak point in the DW735 as there have been
reports of broken sprockets, here or on other forums on the net. Mine is
still holding up...for now. I've seen one over at a commercial cabinetry
shop that broke after less than a month.
A few options for you to try:
Talk to Woodcraft and see if they will refund your $$$ They cannot replace
it, NOW and DeWalt cannot replace the sprocket, NOW. So you would like your
money back, NOW. If not, talk to the Woodcraft corporate office. I'll bet
you are not the first one to contact them regarding the DW735. Find out if
you can get a refund through them. (take names of everyone you talk to)
Call DeWalt...again, and ask the first CS rep. to transfer your call to a
manager/supervisor. (get those names) Explain what you have tried so far.
Be cool, be polite & be firm. Make sure they understand that you ARE quite
pleased with their product...when it works. That you bought it to use and
among the reasons you bought a DeWalt product was their _past_ reputation of
building a good product AND providing excellent customer service. You
appreciate their situation, having to support a product which has an
_obviously_ poorly designed and/or improperly manufactured sprocket. But
they must understand your situation, having invested your hard earned cash
in their product. And now you left "sitting with a very expensive and very
heavy paper weight for a number of weeks and of course, it is in the middle
of a project." Therefore, you have the following suggestions for DeWalt to
correct the problem and satisfy you...their customer.
1. DeWalt can swap machines with you. They produced the planer not
Woodcraft. They are unable to supply Woodcraft with stock to replace the
one you bought. (doubt they CAN do this as they probably are out of stock
too)
2. Provide you with a sprocket they can have produced on this side of the
Pacific as "that side" apparently cannot produce them properly or quickly.
There are still US shops that can machine steel. That would be an
improvement over the cast pot metal being used for the part now. Any good
machine shop should be able to make a batch of the sprockets in no time at
all. (I did not say they could make they at a price DeWalt would be happy
with though) Insist they extend your warranty to start from the date they
install the new sprocket.
3. IF they cannot, promptly, replace either the sprocket or the planer, you
have no other option but to ask for a full and prompt refund your money plus
something for the 80 mile round trip to get the sprocket replaced at their
service center. (fat chance) Let them sort it out between themselves and
Woodcraft as that should not be your problem.
4. IF they cannot replace the planer, replace the sprocket or refund your
money, what CAN they do for you? Surely they must be able to offer you
something for the weeks/months you are unable to use their product and for
all the hassle you have been put through? (in/outfeed tables, replacement
knives etc)
When the first person at DeWalt tells you, "NO". Politely ask to be
transferred to the person above them. (again, take names) Sooner or later,
you should reach someone who is empowered to say "yes". You may have to
repeat your story to 3-4 people, list the names of those you've already
spoken to and how they were unable to resolve the situation to your
satisfaction. Remember to keep your cool and not insult their product or
those who either designed or build it. They know they have a bit of a lemon
to deal with. Not the time to get into a pissing war.
Let me know how you come out. My 735 running fine...for now. I've posted
here, and in other forums, rather glowing reports of my experiences with the
735. Now I feel somewhat like a guinea pig doing their field testing for
them...and having to pay $450 for that opportunity!
I've rambled on long enough. Good luck and please keep us all posted. (be
sure to let DeWalt know we are all interested in how they deal with your
situation!)
DexAZ
"G_McFly" <[email protected]> wrote in message
news:[email protected]...
> The planer produces great surfaces, as all the reviews have stated.
> However, after a few uses and creating a couple of dust collector bags of
> chips (99% pine/fir) and using it well within the guidelines stated by
> DeWalt, the rollers stopped working. After taking off the cover to the
> roller drive, I discovered that the sprocket to the front roller had
broken.
> Called the national phone number - a new part would take 4 weeks to ship
due
> to a factory backorder. Next option was to exchange it at WoodCraft,
where
> I bought it. They wouldn't get a new planer in for ~3 weeks. Next option
> was to drive the 40 miles to the nearest service center where they
happened
> to have 1 sprocket in (they weren't going to get additonal sprokets for at
> least 4 weeks as well).
> After losing most of the afternoon to driving and repairs, I got the
planer
> back to my shop and had it up and running again. After ~6 feet of fir,
the
> wood stopped being fed through. I took off the roller drive cover and
sure
> enough, I had another broken sprocket. Now, no matter what I do, I'm
> sitting with a very expensive and very heavy paper weight for a number of
> weeks and of course, it is in the middle of a project.
>
>
Nah, I think we've got it together now! (meaning I've gotten my head
out...) <g>
dave
dave
SwampBug wrote:
> Looks like you and I can't sync up today! <s>
>
> --
> SwampBug
> - - - - - - - - - - - -
>
>
> "Bay Area Dave" <[email protected]> wrote in message
> news:[email protected]...
>
>>I didn't know they were labeled "fold up". I thought you were telling
>>us they are rigid.
>>
>>I incorrectly inferred from you complaint that they are "fixed" tables.
>> I'm with you now! :)
>>
>>dave
>>
>>SwampBug wrote:
>>
>>
>>>It is most certainly a design booboo when you label the tables fold up
>
> and
>
>>>the main planer body design does not let the table fold up, what would
>
> you
>
>>>call it. Suppose your automobiles manufacture had extended the cab back
>
> over
>
>>>the trunk lid, motorized the trunk lid and promoted the 'ease of open'
>
> trunk
>
>>>lid which can't open cause the cab is in the way. Same with the 735,
>
> have
>
>>>you ever seen a 735 with the fold up tables installed?
>>>
>>>--
>>>SwampBug
>>>- - - - - - - - - - - -
>>>
>>>
>>>"Bay Area Dave" <[email protected]> wrote in message
>>>news:[email protected]...
>>>
>>>
>>>>it's NOT a design "booboo" if you consider that foldable tables are
>>>>harder to make reliably coplaner with the main table and rigid (witness
>>>>the folding tables and touchy adjustment of the 733 tables). I'd trade
>>>>the space for more rigid, fiddle free tables. would you want a fold
>>>>away Unisaw?
>>>>
>>>>dave
>>>>
>>>>SwampBug wrote:
>>>>
>>>>
>>>>
>>>>>For the pair, yes. i ordered mine from Amazon along with the Dewalt
>>>
>>>Mobile
>>>
>>>
>>>>>stand. I was dissapointed that the outfeed table would not fold up tho,
>>>
>>>big
>>>
>>>
>>>>>design booboo in my opinion!.
>>>>>
>>>>>--
>>>>>SwampBug
>>>>>- - - - - - - - - - - -
>>>>>
>>>>>
>>>>>"Scott" <[email protected]> wrote in message
>>>>>news:[email protected]...
>>>>>
>>>>>
>>>>>
>>>>>>"Nick Bozovich" <[email protected]> wrote in message
>>>>>
>>>>>news:<[email protected]>...
>>>>>
>>>>>
>>>>>
>>>>>>>REALLY glad to see this discussion - I'd just about made the choice
>
> to
>
>>>>>get a
>>>>>
>>>>>
>>>>>
>>>>>>>DW735. I was starting to do some searches for a better price ($479
>
> at
>
>>>>>>>Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one -
>>>>>
>>>>>then
>>>>>
>>>>>
>>>>>
>>>>>>>started looking - it looks like you have to buy the infeed/outfeed
>>>>>
>>>>>tables
>>>>>
>>>>>
>>>>>
>>>>>>>separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be
>
> up
>
>>>>>to
>>>>>
>>>>>
>>>>>
>>>>>>>$650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts
>>>
>>>about
>>>
>>>
>>>>>>>$695?
>>>>>>>
>>>>>>>Maybe I'm way off, but I'm having second thoughts...for $45 more, I
>
> can
>
>>>>>have
>>>>>
>>>>>
>>>>>
>>>>>>>a 15" with a larger motor. Not too much of a choice.
>>>>>>>
>>>>>>>Nick B
>>>>>>>
>>>>>>
>>>>>>Woodcraft has their 10% off sale next week, so keep that in mind. As
>>>>>>for the outfeed tables, the price is for a pair (or so I was told) but
>>>>>>aren't all that necessary with the 735 anyways: the built-in platform
>>>>>>seems to do the trick for me, if I'm careful. Nonetheless, I may get
>>>>>>a set as someone said I will get "zero" snipe with good feed tables,
>>>>>>instead of the 0.004" that I get now. I bought mine from a local tool
>>>>>>shop, and they gave me the $100 stand for free (result of a promo they
>>>>>>worked out with Dewalt).
>>>>>>
>>>>>>I'm happy with mine so far . . .
>>>>>>
>>>>>>Cheers,
>>>>>>
>>>>>>Scott
>>>>>
>>>>>
>>>>>
>>>
>
>
I'm on my third planer now after having the same problem.
The first one, which I received as a Christmas present, broke the sprocket
after 45 minutes or so of use.
I took it back for a new one and the second planer broke the sprocket on the
first board.
After talking to DeWalt support, I removed the 3 unbroken sprockets from
first planer back at store, to get second one up and running.
Sprocket broke again after about 3 feet of board. This time I got looking
closer at planer and found that the rear drive roller was jammed.
I think that is what is causing sprockets to break. (alignment problem
maybe?)
Anyways took machine back to store and took the display machine, as it was
made in different week than first two.
So far have not had any problems with it. The store said they will give me
new machine as soon as they get one in. Little worried about taking new
machine as display one is running great and don't want problems to start all
over again.
The first two machines were made in week 36 of 2003 and machine running in
shop now was made in week 26 of 2003.
When the DeWalt support guy said he had a spare sprocket sitting on his
desk, it makes you think they know they have a problem with planer.
I wish DeWalt would admit that they have a problem and are working on it ,
than say "first I have heard of it."
The local DeWalt rep also told me he had not heard of any problems.
I would get a new machine if the sprocket breaks because I think it is a
roller problem (jamming) over weak sprocket, so it will break again.
Hope this helps you and not depress you more.
Glenn
I didn't know they were labeled "fold up". I thought you were telling
us they are rigid.
I incorrectly inferred from you complaint that they are "fixed" tables.
I'm with you now! :)
dave
SwampBug wrote:
> It is most certainly a design booboo when you label the tables fold up and
> the main planer body design does not let the table fold up, what would you
> call it. Suppose your automobiles manufacture had extended the cab back over
> the trunk lid, motorized the trunk lid and promoted the 'ease of open' trunk
> lid which can't open cause the cab is in the way. Same with the 735, have
> you ever seen a 735 with the fold up tables installed?
>
> --
> SwampBug
> - - - - - - - - - - - -
>
>
> "Bay Area Dave" <[email protected]> wrote in message
> news:[email protected]...
>
>>it's NOT a design "booboo" if you consider that foldable tables are
>>harder to make reliably coplaner with the main table and rigid (witness
>>the folding tables and touchy adjustment of the 733 tables). I'd trade
>>the space for more rigid, fiddle free tables. would you want a fold
>>away Unisaw?
>>
>>dave
>>
>>SwampBug wrote:
>>
>>
>>>For the pair, yes. i ordered mine from Amazon along with the Dewalt
>
> Mobile
>
>>>stand. I was dissapointed that the outfeed table would not fold up tho,
>
> big
>
>>>design booboo in my opinion!.
>>>
>>>--
>>>SwampBug
>>>- - - - - - - - - - - -
>>>
>>>
>>>"Scott" <[email protected]> wrote in message
>>>news:[email protected]...
>>>
>>>
>>>>"Nick Bozovich" <[email protected]> wrote in message
>>>
>>>news:<[email protected]>...
>>>
>>>
>>>>>REALLY glad to see this discussion - I'd just about made the choice to
>>>
>>>get a
>>>
>>>
>>>>>DW735. I was starting to do some searches for a better price ($479 at
>>>>>Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one -
>>>
>>>then
>>>
>>>
>>>>>started looking - it looks like you have to buy the infeed/outfeed
>>>
>>>tables
>>>
>>>
>>>>>separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be up
>>>
>>>to
>>>
>>>
>>>>>$650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts
>
> about
>
>>>>>$695?
>>>>>
>>>>>Maybe I'm way off, but I'm having second thoughts...for $45 more, I can
>>>
>>>have
>>>
>>>
>>>>>a 15" with a larger motor. Not too much of a choice.
>>>>>
>>>>>Nick B
>>>>>
>>>>
>>>>Woodcraft has their 10% off sale next week, so keep that in mind. As
>>>>for the outfeed tables, the price is for a pair (or so I was told) but
>>>>aren't all that necessary with the 735 anyways: the built-in platform
>>>>seems to do the trick for me, if I'm careful. Nonetheless, I may get
>>>>a set as someone said I will get "zero" snipe with good feed tables,
>>>>instead of the 0.004" that I get now. I bought mine from a local tool
>>>>shop, and they gave me the $100 stand for free (result of a promo they
>>>>worked out with Dewalt).
>>>>
>>>>I'm happy with mine so far . . .
>>>>
>>>>Cheers,
>>>>
>>>>Scott
>>>
>>>
>>>
>
>
I for one, hope you don't have ANY problems with your 735. If the root
cause of the problem is a poorly made sprocket, it's likely that DeWalt
will get an improved part into production and take care of it.
I have a Star Tac mobile phone that is notorious for breaking antennas.
It took me about 2 years to break only 2. They now sell for $2.40
(used to be $10 each) each at Verizon, so last time I picked up three
(just in case). Since the phone has exceptional audio quality
(listen/send) I'm not about to trade it in for one of the newer, smaller
phones which I have listened to and dislike, for their inferior audio
quality.
How about "New Coke"?? :) newer isn't always better, huh? "If it isn't
broke, don't fix it" is my motto.
dave
DexAZ wrote:
> "Bay Area Dave" <[email protected]> wrote in message
> news:%[email protected]...
>
>>why do you feel like a guinea pig when YOUR 735 is purring along?? that
>>would be like me having bad feelings about my Porter Cable router that
>>many people have complained about: the 7529. Reports of broken switches
>>abound. I've never had a minute's trouble with mine. Even Mercedes
>>sometimes go into the dealer for repairs. Do you think those folks
>>think they are "guinea pigs"?
>>
>>dave
>>
>>DexAZ wrote:
>>
>
> > > Let me know how you come out. My 735 running fine...for now. I've
> posted
>
>>>here, and in other forums, rather glowing reports of my experiences with
>
> the
>
>>>735. Now I feel somewhat like a guinea pig doing their field testing
>
> for
>
>>>them...and having to pay $450 for that opportunity!
>>>
>
>
> Dave,
>
> Maybe I should have used the term "beta testers" rather than "guinea pigs".
> At the time I received mine, the 735 was new product which was too new to
> have a history of problems. Now some/several/many? DW735 owners are having
> trouble with sprocket failures. Makes me think _perhaps_ the 735 was
> shipped before enough testing was done for that flaw in the sprockets to
> show up. Hence, some who bought the 735 early are finding the flaws.
> Myself and many others have not had any problems...YET. I'm thinking we
> never will have trouble. Those of us who own VW Jettas go to the dealer for
> repairs too. Seems no one else can fix them. (even the dealer can't get it
> right half the time either) The vast majority of us have had several power
> window motors replaced. The window motor issue has got on for years.
> Sometimes there is no charge to get the motors replaced. Write it off as
> customer good will. Sometimes they charge you $100 other times $285. It is
> a design problem that should have been dealt with through a redesign and
> recall. VWofA chose NOT to go that route. Seems they would rather muddy
> their reputation then actually fix the problem. I was at the VW dealer in
> Mesa one day and they were shipping +900 broken window motor assemblies back
> for credit. Not a small problem! Ask a VW owner if they have had any
> trouble with their power windows...I'll bet they have!
>
> Now just how did I get on the VW window motor soap box? SWMBO says I'm
> foaming at the mouth...again. So it's time to hope off the net and cool off
> for a while.
>
> Later!
>
> DexAZ
>
>
"Eric Johnson" <[email protected]> wrote in message
news:[email protected]...
> Had a similar problem with my 733 and it was not fixed reliably until I
> replaced rollers, roller bushings and retainers, chains and sprockets.
Works
> fine now but that is enough repair effort to warrant replacing. But when
it
> did start having problems was after running a rather too large of a piece
of
> Walnut through it so for me I had to accept responsibility for the
problem.
> I bet sooner or later Dewalt comes out with an official response to
address
> this issue
>
> EJ
Yes, like always it will be called....type 2....type 3....type 4....sorry
that model is obsolete....sorry parts for that model have been
discontinued.... New Model....They are after all Black & Decker :-).
--
© Jon Down ®
http://www.stores.ebay.com/jdpowertoolcanada
it's NOT a design "booboo" if you consider that foldable tables are
harder to make reliably coplaner with the main table and rigid (witness
the folding tables and touchy adjustment of the 733 tables). I'd trade
the space for more rigid, fiddle free tables. would you want a fold
away Unisaw?
dave
SwampBug wrote:
> For the pair, yes. i ordered mine from Amazon along with the Dewalt Mobile
> stand. I was dissapointed that the outfeed table would not fold up tho, big
> design booboo in my opinion!.
>
> --
> SwampBug
> - - - - - - - - - - - -
>
>
> "Scott" <[email protected]> wrote in message
> news:[email protected]...
>
>>"Nick Bozovich" <[email protected]> wrote in message
>
> news:<[email protected]>...
>
>>>REALLY glad to see this discussion - I'd just about made the choice to
>
> get a
>
>>>DW735. I was starting to do some searches for a better price ($479 at
>>>Lowes, Woodcraft). I went into Woodcraft last Tuesday, and saw one -
>
> then
>
>>>started looking - it looks like you have to buy the infeed/outfeed
>
> tables
>
>>>separate at $49 ea (?), and a stand at $50 - $75. With that, I'd be up
>
> to
>
>>>$650 +/-.....Doesn't Grizzley and Yorkcraft have a 15" that starts about
>>>$695?
>>>
>>>Maybe I'm way off, but I'm having second thoughts...for $45 more, I can
>
> have
>
>>>a 15" with a larger motor. Not too much of a choice.
>>>
>>>Nick B
>>>
>>
>>Woodcraft has their 10% off sale next week, so keep that in mind. As
>>for the outfeed tables, the price is for a pair (or so I was told) but
>>aren't all that necessary with the 735 anyways: the built-in platform
>>seems to do the trick for me, if I'm careful. Nonetheless, I may get
>>a set as someone said I will get "zero" snipe with good feed tables,
>>instead of the 0.004" that I get now. I bought mine from a local tool
>>shop, and they gave me the $100 stand for free (result of a promo they
>>worked out with Dewalt).
>>
>>I'm happy with mine so far . . .
>>
>>Cheers,
>>
>>Scott
>
>
>