Sc

Sonny

04/11/2018 9:40 AM

OT - Returns Revisited

I didn't read all the posts on Derby's thread, but read a few.

I bought a digital clock at Walmart. Put a battery in it and the clock did=
n't run. Brought it back to Walmart and the service girl noted I didn't pe=
el off the clock face covering, which look like the real clock face. DUH!=
The clock worked fine. I felt like an idiot.

There's at least one website that sells returned items, in bulk. This (be=
low) site offers returns, refurbished, salvage, shelf pulls, used and new i=
tems. I suppose some outlets bundle their returns, that way, then some ot=
her "handler" offers these bundles on websites as this.
The "tools and machinery" tab/menu displays other related products.
https://www.liquidation.com/wholesale-tools/hand-tools.html

Sonny


This topic has 11 replies

Dt

DerbyDad03

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 5:45 PM

On Thursday, November 29, 2018 at 3:34:31 PM UTC-5, Sonny wrote:
> On Sunday, November 4, 2018 at 5:51:32 PM UTC-6, DerbyDad03 wrote:
>=20
> > I chuckled to myself as I thought about thread I started the other day.
> >=20
> > Thing is, these were packaged the "old fashion" way: in a cardboard box=
.=20
> > If I decide to return them, they will be returned in pristine condition=
,=20
> > ready to be sold again.
>=20
> About 10-12 days ago, kitchenette garbage disposer died. Bought a new on=
e at Lowes. The box looked pristine, but the insides had a few minor blemi=
shes.... didn't think much of it at the time. Installed the disposer, chec=
ked for leaks - water poured out of the dish washer port. Kitchenette does=
n't have a dishwasher. Someone had popped out the dishwasher plug. Well, =
thought maybe I could make a plug and did so. Leak test was ok. Flipped t=
he switch, got only a hum. Motor is jammed and there's a metal grinding no=
ise, when I tried to turn it manually.
>=20
> Uninstalled the unit, shook it a bit, a small metal ring (like a small ke=
y ring or chain link) fell out, bent/disfigured. Other loose metal soundi=
ng debris still inside. Returned, got a new one, installed today, that work=
s fine.
>=20
> Realized, later, the difficulty installing the wire clamp, on the bottom =
port, may be another sign someone didn't know what they were doing with th=
eir install and/or operation.
>=20
> Someone had apparently re-boxed/returned the unit after damaging it. Tha=
t ring was obviously foreign to a disposer. =20
>=20
> Sonny

I bought a Ridgid wet-dry vac in a brand new looking box. Taped up and=20
everything. Got it home and found about 2 inches of drywall debris in the=
=20
canister.=20

I don't 100% blame that on HD. If the previous customer disguised the=20
package well enough that it looked like it was returned unopened, I can
certainly see them saying "Anything wrong with it?" "No, just changed my=20
mind." or "Funny thing happened: my wife bought me one too!"=20

Next thing you know, it's back on the shelf, unchecked.
Next *next* thing you know, it's in my shop.

Sc

Sonny

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 12:56 PM

On Friday, November 30, 2018 at 12:01:40 PM UTC-6, Clare Snyder wrote:
At Home Despot any time that kind of thing has happened they have
> offered me a sizeable discount for my troubles - haven't even had to
> ask (just told them I was dissapointed thatI had to be put to the
> inconvenience because the product had not been functional)

Yeah, I just didn't want the hassle. It was bad timing, at the moment, an=
d I just wanted a working disposal.

It had been over a week since the disposal crapped out. The delay in fixin=
g it was Mom took a turn for the worse, so we were double and triple teamin=
g her care. Mom passed away Thanksgiving afternoon and her funeral was Tu=
esday, so everyone's goings-on had been delayed.

I'd like to point out, the Hospice girl, Rosalyn, caring for Mom, was fanta=
stic, dedicated and very caring. Rosalyn's Dad passed away Thanksgiving m=
orning.

Sonny

Sc

Sonny

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 8:28 AM

On Friday, November 30, 2018 at 10:05:14 AM UTC-6, Ed Pawlowski wrote:

> I'd be bull shit a Lowes for doing that. Maybe they will install the=20
> new one for you since they put you through that for no good reason.
>=20
> Easy returns are nice, but someone should be checking what comes back.

I did report to the return-girl about what I discovered and what I suspecte=
d had happened with some other purchaser, re-boxing/returning the unit. I =
demonstrated not being able to spin the motor, manually, with the Allen wre=
nch. She could readily hear the metal grinding sound. I shook the unit =
to demonstrate the loose metal, still inside. She did call the manager and=
explained the situation. I suppose there was/is some effort for quality =
control.=20

I had misplaced the ring, which I wanted to show them. Once back home, I f=
ound the ring under the toe kick of the cabinet.

Sonny

Dt

DerbyDad03

in reply to Sonny on 04/11/2018 9:40 AM

04/11/2018 3:51 PM

On Sunday, November 4, 2018 at 12:40:51 PM UTC-5, Sonny wrote:
> I didn't read all the posts on Derby's thread, but read a few.
>=20
> I bought a digital clock at Walmart. Put a battery in it and the clock d=
idn't run. Brought it back to Walmart and the service girl noted I didn't =
peel off the clock face covering, which look like the real clock face. DU=
H! The clock worked fine. I felt like an idiot.
>=20
> There's at least one website that sells returned items, in bulk. This (=
below) site offers returns, refurbished, salvage, shelf pulls, used and new=
items. I suppose some outlets bundle their returns, that way, then some =
other "handler" offers these bundles on websites as this.
> The "tools and machinery" tab/menu displays other related products.
> https://www.liquidation.com/wholesale-tools/hand-tools.html
>=20
> Sonny

I went to Home Depot today looking for some new covers/lenses for the=20
can lights in one of my bathrooms. The guy in the lighting department=20
pointed out these new "covers" that come complete with a LED bulb and=20
a pigtail with a standard "bulb base". They also have a switch so the user
can change the output to 5 different light colors. (Warm, Soft, Daylight,=
=20
etc.)

I said "Maybe I should give them a try. I just installed a new heater/fan
that has an LED light. If I can match the color of the can lights to the=20
fan light, that would be sweet."

He said "Sure, give them a try. You can always return them if you don't=20
like them."

I chuckled to myself as I thought about thread I started the other day.

Thing is, these were packaged the "old fashion" way: in a cardboard box.=20
If I decide to return them, they will be returned in pristine condition,=20
ready to be sold again. Not like those blister packs that prompted me to
start the other thread.

Sc

Sonny

in reply to Sonny on 04/11/2018 9:40 AM

29/11/2018 12:34 PM

On Sunday, November 4, 2018 at 5:51:32 PM UTC-6, DerbyDad03 wrote:

> I chuckled to myself as I thought about thread I started the other day.
>=20
> Thing is, these were packaged the "old fashion" way: in a cardboard box.=
=20
> If I decide to return them, they will be returned in pristine condition,=
=20
> ready to be sold again.

About 10-12 days ago, kitchenette garbage disposer died. Bought a new one =
at Lowes. The box looked pristine, but the insides had a few minor blemish=
es.... didn't think much of it at the time. Installed the disposer, checke=
d for leaks - water poured out of the dish washer port. Kitchenette doesn'=
t have a dishwasher. Someone had popped out the dishwasher plug. Well, th=
ought maybe I could make a plug and did so. Leak test was ok. Flipped the=
switch, got only a hum. Motor is jammed and there's a metal grinding nois=
e, when I tried to turn it manually.

Uninstalled the unit, shook it a bit, a small metal ring (like a small key =
ring or chain link) fell out, bent/disfigured. Other loose metal sounding=
debris still inside. Returned, got a new one, installed today, that works =
fine.

Realized, later, the difficulty installing the wire clamp, on the bottom p=
ort, may be another sign someone didn't know what they were doing with thei=
r install and/or operation.

Someone had apparently re-boxed/returned the unit after damaging it. That =
ring was obviously foreign to a disposer. =20

Sonny

EP

Ed Pawlowski

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 11:05 AM

On 11/29/2018 3:34 PM, Sonny wrote:

>
> About 10-12 days ago, kitchenette garbage disposer died. Bought a new one at Lowes. The box looked pristine, but the insides had a few minor blemishes.... didn't think much of it at the time. Installed the disposer, checked for leaks - water poured out of the dish washer port. Kitchenette doesn't have a dishwasher. Someone had popped out the dishwasher plug. Well, thought maybe I could make a plug and did so. Leak test was ok. Flipped the switch, got only a hum. Motor is jammed and there's a metal grinding noise, when I tried to turn it manually.
>
> Uninstalled the unit, shook it a bit, a small metal ring (like a small key ring or chain link) fell out, bent/disfigured. Other loose metal sounding debris still inside. Returned, got a new one, installed today, that works fine.
>
> Realized, later, the difficulty installing the wire clamp, on the bottom port, may be another sign someone didn't know what they were doing with their install and/or operation.
>
> Someone had apparently re-boxed/returned the unit after damaging it. That ring was obviously foreign to a disposer.
>
> Sonny
>
I'd be bull shit a Lowes for doing that. Maybe they will install the
new one for you since they put you through that for no good reason.

Easy returns are nice, but someone should be checking what comes back.

Et

Eli the Bearded <*@eli.users.panix.com>

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 9:29 PM

In rec.woodworking, Sonny <[email protected]> wrote:
> I didn't read all the posts on Derby's thread, but read a few.

This is even more tangential.

https://www.nytimes.com/interactive/2018/11/27/style/what-is-inside-this-internet-rabbit-hole.html

Prompted by learning about misdirected returns from Amazon store fronts,
a reporter investigates and finds a web of strangely named stores with
strange content all with an apparent connection to a cult-like religious
group.

I walk by one of the addresses mentioned, 235 Montgomery Street
regularly. It's an old-fashioned office tower[*] with a directory of
businesses on the wall right inside the door. (Newer office buildings do
not have those directories at all.) There are picketers in front, so I
didn't go in to look at the directory.

[*] https://en.wikipedia.org/wiki/Russ_Building
Built 1927

Elijah
------
found the article quite fascinating

CS

Clare Snyder

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 1:01 PM

On Fri, 30 Nov 2018 11:05:11 -0500, Ed Pawlowski <[email protected]> wrote:

>On 11/29/2018 3:34 PM, Sonny wrote:
>
>>
>> About 10-12 days ago, kitchenette garbage disposer died. Bought a new one at Lowes. The box looked pristine, but the insides had a few minor blemishes.... didn't think much of it at the time. Installed the disposer, checked for leaks - water poured out of the dish washer port. Kitchenette doesn't have a dishwasher. Someone had popped out the dishwasher plug. Well, thought maybe I could make a plug and did so. Leak test was ok. Flipped the switch, got only a hum. Motor is jammed and there's a metal grinding noise, when I tried to turn it manually.
>>
>> Uninstalled the unit, shook it a bit, a small metal ring (like a small key ring or chain link) fell out, bent/disfigured. Other loose metal sounding debris still inside. Returned, got a new one, installed today, that works fine.
>>
>> Realized, later, the difficulty installing the wire clamp, on the bottom port, may be another sign someone didn't know what they were doing with their install and/or operation.
>>
>> Someone had apparently re-boxed/returned the unit after damaging it. That ring was obviously foreign to a disposer.
>>
>> Sonny
>>
>I'd be bull shit a Lowes for doing that. Maybe they will install the
>new one for you since they put you through that for no good reason.
>
>Easy returns are nice, but someone should be checking what comes back.
At Home Despot any time that kind of thing has happened they have
offered me a sizeable discount for my troubles - haven't even had to
ask (just told them I was dissapointed thatI had to be put to the
inconvenience because the product had not been functional)

KN

Keith Nuttle

in reply to Sonny on 04/11/2018 9:40 AM

04/11/2018 2:28 PM

On 11/4/2018 12:40 PM, Sonny wrote:
> I didn't read all the posts on Derby's thread, but read a few.
>
> I bought a digital clock at Walmart. Put a battery in it and the clock didn't run. Brought it back to Walmart and the service girl noted I didn't peel off the clock face covering, which look like the real clock face. DUH! The clock worked fine. I felt like an idiot.
>
> There's at least one website that sells returned items, in bulk. This (below) site offers returns, refurbished, salvage, shelf pulls, used and new items. I suppose some outlets bundle their returns, that way, then some other "handler" offers these bundles on websites as this.
> The "tools and machinery" tab/menu displays other related products.
> https://www.liquidation.com/wholesale-tools/hand-tools.html
>
> Sonny
>
I suspect that some one buys them, then I think I get a good deal on
them when I see them in the flea market for sale. ;-)

--
2018: The year we learn to play the great game of Euchre

Mm

-MIKE-

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 11:48 AM

On 11/30/18 10:28 AM, Sonny wrote:
> On Friday, November 30, 2018 at 10:05:14 AM UTC-6, Ed Pawlowski
> wrote:
>
>> I'd be bull shit a Lowes for doing that. Maybe they will install
>> the new one for you since they put you through that for no good
>> reason.
>>
>> Easy returns are nice, but someone should be checking what comes
>> back.
>
> I did report to the return-girl about what I discovered and what I
> suspected had happened with some other purchaser, re-boxing/returning
> the unit. I demonstrated not being able to spin the motor, manually,
> with the Allen wrench. She could readily hear the metal grinding
> sound. I shook the unit to demonstrate the loose metal, still
> inside. She did call the manager and explained the situation. I
> suppose there was/is some effort for quality control.
>
> I had misplaced the ring, which I wanted to show them. Once back
> home, I found the ring under the toe kick of the cabinet.
>
> Sonny
>

Tangent:
I've lost count of the number of times I've been hired to replace a
garbage disposal and all that needed done was to take the dime or
soda-can pop-top out from between the impeller and shredder ring.

The first thing I do is stick my inspection camera down there or a flash
light and it's usually the problem. I say, "I'd love to swap this
disposal for your new one, but I can fix the problem in about 5 minutes
if you'd prefer. Then you can take back the new one and get your money
back."

They usually are thrilled to pay my minimum service visit fee and save a
bunch of money on the easy fix. Occasionally, they'll ask me to go
ahead and swap them out because they've already spent all that time
looking at the shiny new one. :-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
www.mikedrums.com

dn

dpb

in reply to Sonny on 04/11/2018 9:40 AM

30/11/2018 11:52 AM

On 11/30/2018 10:28 AM, Sonny wrote:
> On Friday, November 30, 2018 at 10:05:14 AM UTC-6, Ed Pawlowski wrote:
>
>> I'd be bull shit a Lowes for doing that. Maybe they will install the
>> new one for you since they put you through that for no good reason.
>>
>> Easy returns are nice, but someone should be checking what comes back.
>
>> I did report to the return-girl about what I discovered and what I suspected had happened with some other purchaser, re-boxing/returning the unit. I demonstrated not being able to spin the motor, manually, with the Allen wrench. She could readily hear the metal grinding sound. I shook the unit to demonstrate the loose metal, still inside. She did call the manager and explained the situation. I suppose there was/is some effort for quality control.
...

The kicker on stuff like this is how do they know it was a second person
who discovered this rather than the one who caused the problem to begin
with?

I've gotten in habit that if a box has been opened of getting an
acknowledgement on the receipt before leaving the store at the BORGS
"just in case".

--


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